Holy Cross Care Home pride themselves on delivering outstanding nursing and residential care, prioritising the enrichment of each of the resident’s daily lives. The purpose-built, 60-bed home sits within the tranquil landscaped grounds of the retirement village.
Holy Cross offers compassionate care in a beautiful and peaceful environment. Built in 2012, the care home is run by the Grace and Compassion Benedictines, a religious community established in 1959. Many of the...
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Holy Cross Care Home has a Review Score of 9.9 (9.862) out of 10, based on 18 reviews in the last 2 years.
Over all time Holy Cross Care Home has 27 reviews.
Dad has never wanted to go into a care home but due to his physical health, it become necessary. I had been recommended Holy Cross Care Home by friends who had relatives there. Dad has settled in so well. He feels safe and says the staff 'are lovely'. He is especially enthusiastic about the food, an important part of his day. The staff are sensitive to his needs and very encouraging. Personally, I feel so relieved to have found a home that he has settled into so well. Thanks to all the staff.
We appreciate your feedback. It is important to all of us that Dad feels supported and safe whilst in our care, and I must agree the food is very good. Thank you.
A very happy experience for my wife.
I am always greeted with a smile, the staff could not be more helpful and friendly. My friend is cared for very well. Plenty of available activities. Very clean and well-run establishment, also lovely grounds to walk in.
I really look forward to becoming a resident on April 6th.
My aunt has been in Holy Cross for several years. All staff are dedicated to the care of residents. Warm, clean and generally a friendly home, bearing in mind the residents all have their own quirks. A wide variety of activities, summer outings, theatre trips. The home has a religious tone, having both nuns and secular care staff and trained nurses. Other religions are catered for. In my working life, I have visited many homes and Holy Cross is the only one I would use as a benchmark and if needed, move in.
Dad is self funding and the fees are extremely competitive. Both the facilities on offer and the manner of the staff was far superior in comparison to the other 3 care homes we viewed when choosing a care home for Dad. We would not hesitate to recommend this lovely care home.
My friend has been cared for at Holy Cross for the past 6 years and the care has been excellent at all times. I visit 2 or 3 times a week. The staff seem to remain there for a long time and the atmosphere is always calm and friendly.
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On Thursday 23rd October, Care Campaign for the Vulnerable (CCFTV) was warmly welcomed to Holy Cross Care Home in Heathfield, East Sussex, for an open discussion with the management team,...
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Jackie has worked in various care roles and nursing homes for over 30 years. She started out as a Nursing Assistant before joining the NHS to work in a unit for Elderly Psychiatric Patients. In the 1990s, she moved on to work with people who had learning disabilities; initially employed as a Care Assistant, she rose to the role of Team Leader and went on to earn her Level 3 NVQ in Health and Social Care in 2005.
Jackie’s commitment to her true passion (caring for those in later life) led her back to care homes in 2015, where she was employed as a Care Leader. Jackie soon became the Deputy Manager of a small residential care home in need of some improvement in 2016. Jackie helped to transform the home and was promoted to Manager shortly after starting.
Continuing to pursue professional improvement and growth, Jackie completed a Level 5 Diploma in Leadership and Management in 2018.
When asked what drew her to Holy Cross, Jackie described the setting as “amazing”, with a “calm and tranquil atmosphere”, stating that the home’s values were aligned with her own. Jackie hopes to “promote and maintain a positive culture within the Holy Cross Care Team, acting as a strong role model and demonstrating quality care”. Her extensive experience, along with her leadership qualifications, make her a beacon of expertise and a source of inspiration for staff looking to further their careers.
Jackie emphasised the importance of compassion, teamwork and self-reflection when asked for advice for aspiring care home managers.
Fiona has been a part of the Holy Cross Group for over 13 years and has now moved into the Care Lead role within the Holy Cross Care Home.
Her role is to positively support the Care Home Manager in providing outstanding leadership throughout the care home operations and day-to-day functions.
Fiona is a proud mother of three, including one adventurous circus performer who certainly keeps her on her toes. In her spare time, she channels her creativity into up-cycling old furniture, giving forgotten pieces new life with a distinctive Victorian/gothic twist. She also enjoys weekend getaways with her husband, exploring new places and making memories.
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