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Millcroft Carehome

Vines Cross Road, Horam, Heathfield, East Sussex TN21 0HF
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Millcroft Carehome, Heathfield
Millcroft Carehome, Heathfield
Millcroft Carehome, Heathfield

Millcroft is a residential care home registered by the CQC offering accommodation and personal care for a maximum of 24 older people.

The home specialises in providing person-centred care to older people in a friendly environment with plenty of places to relax, the purpose-built home has the needs of older people in mind. Whether outside in the garden, or indoors in the dining room or conservatory, the home provides a safe... 

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Care Provided by Millcroft Carehome

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 24 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£900 - £1,260£900 - £1,260
Residential Dementia Care£980 - £1,360£980 - £1,360

The following fees are only guidelines, please call the home for further details. Care fees differ depending on care needs and room size

Contact Millcroft Carehome to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Cynthia Viloria (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Single Rooms with ensuite Wet Room (16)

Visiting

  • Millcroft has an open friendly visiting policy. Special occasions such as birthdays are catered for and outside stimuli encouraged. All are welcome to come, please do not hesitate to get in touch for discussion and arrange a viewing if required.

Parking

  • Wide parking spaces available.

Millcroft Carehome Reviews (50)

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9.8

Millcroft Carehome has a Review Score of 9.8 (9.768) out of 10, based on 15 reviews in the last 2 years. Over all time Millcroft Carehome has 50 reviews.

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Showing 50 reviews matching selected criteria
Review from Paul M (Son of Resident) published on 16 April 2026 Submitted via Postal Card
Overall Experience
Review from S R (Resident / Service User) published on 5 March 2026 Submitted via Postal Card
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Review from John T (Regular Volunteer) published on 4 March 2026 Submitted via Postal Card
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Review from Janet F (Daughter of Resident) published on 3 March 2026 Submitted via Postal Card
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Review from Michael B (Nephew of Resident) published on 11 October 2025 Submitted via Postal Card
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Review from Margaret E (Resident / Service User) published on 6 October 2025 Submitted via Postal Card
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Review from T G (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card
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Review from T C (Granddaughter of Resident) published on 1 October 2025 Submitted via Website
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Review from Jane P (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card
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Review from Jo E (Friend of Resident) published on 18 September 2025 Submitted via Postal Card
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Review from B B (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card
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Review from S B (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card
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Review from C B (Friend of Resident) published on 28 January 2025 Submitted via Postal Card
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Review from Barbara M (Friend of Resident) published on 21 January 2025 Submitted via Postal Card
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Review from D R (Brother of Resident) published on 18 November 2024 Submitted via Postal Card
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Review from D M (Resident / Service User) published on 9 September 2024 Submitted via Postal Card
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Review from Justin H (Son of Resident) published on 4 September 2024 Submitted via Website
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Review from Rachel D (Wife of Resident) published on 20 August 2024 Submitted via Website
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Review from Justin G (Son of Resident) published on 18 April 2024 Submitted via Website
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Review from Wendy B (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Millcroft Carehome.

Upcoming Events

There are no upcoming events for Millcroft Carehome.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Millcroft Carehome.

Accreditations

There are no accreditations posted yet for Millcroft Carehome.

Meet the Team (2)

Cynthia Viloria
Cynthia ViloriaJob Title Senior Home ManagerJoined 2008

Care is my passion, I am working in care industry for more than 15 years now and work my way up to become a registered manager. I promote a calm and unique culture which resembles the home as ONE big family.

Laura Harvey
Laura HarveyJob Title Deputy ManagerJoined 2014

I treat the residents as my own. I am working in the care industry for more than 10 years now. I work well with everyone and I am proud to say that our team are very caring and committed to our residents.

Frequently Asked Questions about Millcroft Carehome

What types of Care is Millcroft Carehome registered for?

Older Person Care, Dementia, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Millcroft Carehome have?

There are 24 Single Rooms.

What are the Facilities & Services at Millcroft Carehome?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Millcroft Carehome to the centre of Heathfield?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Millcroft Carehome to verify any information. View our terms and conditions. Millcroft Carehome has an Enhanced Service -what an Enhanced Service includes.