





Millcroft is a residential care home registered by the CQC offering accommodation and personal care for a maximum of 24 older people.
The home specialises in providing person-centred care to older people in a friendly environment with plenty of places to relax, the purpose-built home has the needs of older people in mind. Whether outside in the garden, or indoors in the dining room or conservatory, the home provides a safe...
Care Provided by Millcroft Carehome
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The following fees are only guidelines, please call the home for further details. Care fees differ depending on care needs and room size
The price(s) shown are provided by the care home. Contact Millcroft Carehome for full pricing details and T&Cs.
Contact Millcroft Carehome to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Millcroft & York Lodge Care Homes Ltd
- Private Owned
Person in charge
- Cynthia Viloria(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (24)
- Single Rooms with ensuite Wet Room (16)
Visiting
- Millcroft has an open friendly visiting policy. Special occasions such as birthdays are catered for and outside stimuli encouraged. All are welcome to come, please do not hesitate to get in touch for discussion and arrange a viewing if required.
Parking
- Wide parking spaces available.
Millcroft Carehome Reviews (50)
Millcroft Carehome has a Review Score of 9.9 (9.855) out of 10, based on 18 reviews in the last 2 years.
Over all time Millcroft Carehome has 50 reviews.
At first glance the facilities look 'tired' (it is an old building) and some circulation areas seem a bit cramped. However, very quickly the positive things shine through. Every member of staff is friendly and caring (as well as maintaining a sense of humour). Even though many occupants are not in the best of health when you speak to many of them they clearly appreciate the staff as well. My father recently passed away in this facility (after several months residency with them and after the hospital gave up on him) and they couldn't have been nicer in the way they looked after him for the last few weeks. I had no hesitation in asking them to look after my Mum on a permanent basis. When you discuss things with them the staff all come across as genuine caring people.
Always welcoming.
My father has settled in well and is enjoying himself despite his reservations.
My mum and dad have both been at Millcroft since 2018 and on every visit, they tell us how well they are being looked after. Nothing is too much trouble and the staff are always very friendly and upbeat. They have adapted the level of care required for my mum as her mobility gradually got worse. I researched a lot of homes in the area before selecting Millcroft and we have all been very happy that we made the right choice.
I have been here for 2 years so that will answer all questions. Otherwise, I would have left a long time ago.
Millcroft is just like a "family home" and is run as one. Each resident needs are individually addressed. The staff are always friendly and approachable and nothing is too much trouble. They make themselves available at all times for discussing queries etc and the home is always fully staffed. Also, everywhere in the home is spotlessly clean and fresh smelling. Residents appear happy and comfortable and are treated with respect and dignity. The only criticism I have is activities are poor and needs more input from the organiser.
I think the home is very nice, my mother is well looked after. Most of the staff are very nice and hard workers. I do wish there were more activities, we were always made aware of what is happening.
The staff are efficient but still friendly and approachable, all in all, a well-run team by the management.
Staff are very obliging and kind, especially to mother as she is being very difficult.
All areas are always clean and well decorated. It has a welcoming, homely feel.
There is not a large staff turnover, so my father seems secure in knowing the staff well and them him.
My Mum stayed at Millcroft for more than a year. I am so grateful with the care the staff provided to my Mum during her stay at Millcroft. They gave me my Mum back, they helped my Mum to get back to her feet again. I witnessed how staff cared for everyone in the home, no matter what time of the day, they always smiling. The place is like a home away from home. A marvellous team, good and friendly atmosphere. Once again thank you for the care you all provided by my Mum.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 September 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Millcroft Carehome.
There are no upcoming events for Millcroft Carehome.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Millcroft Carehome.
Accreditations
There are no accreditations posted yet for Millcroft Carehome.
Meet the Team (2)

Care is my passion, I am working in care industry for more than 15 years now and work my way up to become a registered manager. I promote a calm and unique culture which resembles the home as ONE big family.

I treat the residents as my own. I am working in the care industry for more than 10 years now. I work well with everyone and I am proud to say that our team are very caring and committed to our residents.
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