Mountside Care Home

It was very nice to be at Mountside with friendly staff and quality food. Everyone treated me kindly and it was run efficiently and in a caring way.

I have lived at Mountside for nearly a year and I feel happy. The staff are caring and helpful, the food is good. I enjoy most of the activities.

I have lived at Mountside Residental Home for over a year and I feel really at home here. The staff are wonderful. The food is really good. The activities are great. I feel supported and cared for.

A truly welcoming home.

My father has dementia and now needs more support than he can receive at home. Mountside was recommended to us by someone whose mother is currently there, and they were able to accommodate my dad at quite short notice. The staff are very dedicated and are doing a fantastic job looking after him - it's a relief at a difficult time to know he's so well cared for. It's a big change for my father but he's taken to it well and is enjoying the activities. Communication has been excellent throughout. Thoroughly recommended.

My mother is in there for respite. Only been in there for just over a week, had 3 falls already. Her personal hygiene is not being taken care of properly. Hardly any interaction with other people and staff. Basically sat in a chair day and night. From how my mum was before she went here to how she is now is a completely different person and it’s only been a week. I would not recommend putting your loved ones in Mountside.

My Aunt was brought into Mountside Care Home as a matter of urgency because she hasn’t been taking care of herself. She and I were greeted with such kindness. She was treated well and instantly loved all the staff members who were looking after her. She remains there and is very happy as are the whole family. She loves the food that is brought to her and the entertainment that is put on. She recently had Christmas at Mountside and clearly loved it. Thank you all.

My father-in-law was at Mountside, and as a family, we were really happy with everything. The activities were great, and he had a lot of fun. Also, we could see so much on their social media site, and it gave us things to talk about with him on the phone. I would definitely recommend.

My Aunty was here on respite. Really nice place, friendly staff, good food (so she tells me). I visited once and everyone seemed happy and relaxed. Would not hesitate to recommend it. Everyone does a great job.

I came to visit the other day and felt compelled to leave a review. I just read an article in the newspaper about people being forced out of hospitals and into care homes. Well from my experience at Mountside, I just want to ask why that’s a bad things? My great-aunt has been in hospital many times over the last few years and it’s always terrible and she always cries about wanting to go home. But since she’s been at Mountside, she’s so happy and free and is getting so much help and support. These guys are doing a fantastic job and we really should be highlighting what a fantastic place it is!

I cannot thank Mountside enough for their care of mum, it has been a huge weight off my mind to know how well she is being looked after.

Mum has resided at Mountside Residential Home for five years now. The management and staff has totally changed over the past three years. Covid was worrying however we were able to talk to Mum via video calls. The staff kept us informed how Mum was doing and we could get things she needed for her daily routine, although we could not visit. We visit Mum on a regular basis now and we’ve always found the home clean and the food menu is varied. You can pop in at any time to visit. They have games, films, bingo, singsongs and craft afternoons which Mum can join in if she wants. Having to go into a care home is not ideal but Mum couldn’t cope on her own and needed constant help. We know she is cared for by the staff and has banter with them on her good days. Her room is lovely and she’s able to have her family photos around her. I am very happy to recommend Mountside Residential Home. If Mum's happy so our we.

My father has been at Mountside for three years. He has always been well cared for and is happy with his life at the home. He enjoys the food particularly. He has a very nice room and is very comfortable. All the staff are very caring and considerate. I have peace of mind to know that he is in a safe, caring environment. I have recommended the home to lots of people.

My mother is very happy there because she feels safe. It is very friendly staff go the extra mile and provide a wide range of activities. The room is lovely with a lovely view of beautiful grounds. I'm glad we chose this home. Mum also loves the little dog who is very friendly.

My mum is at Mountside and is really happy. I don’t live that close to her, so I only get to see her a couple of times a month so I am really happy that she settled well and is well looked after. The activities look fantastic - keep it up!

Now that I am at uni, I don't get to see nan as often as I used to. But I still come and visit when I am home for the holidays, and I speak to her on the phone during the week. She is happy and comfortable and never has a negative word. She likes the food, the company and the activities. She says the activity staff are ace!

I have just come to visit my friend for the first time and it is just wonderful. Everyone was so friendly and nice and helpful. The way they cared about me and my day, made me think about how much they care for all the people that live there day in day out. Good work!

Mum spent three years at Mountside and was always treated with the utmost respect by all staff who attended to her needs. She spoke so highly of everybody and embraced them as her extended family. With mild dementia and complicated health issues, she needed constant maintenance care, and this allowed her to live a full life in the home, enjoying an array of activities, visits and trips out. At her request, her end-of-life care was administered both sensitively and efficiently by the Mountside staff, and she passed peacefully in familiar, comfortable surroundings. The caring staff of Mountside did not fail her, and now, under better management and leadership, it can truly thrive.

What a lovely place. Everyone is very friendly and the other people living there are a hoot. It is nice to get a sense of community in there. We have no issues visiting and have no issues when we are there. Well done all!

Her room was lovely, clean and bright. There was lots of entertainment and activities arranged with the staff all going the extra mile. I would have no hesitation in recommending Mountside to anyone looking for residential care for a loved one.