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Here, life is about more than just living comfortably, it’s about truly belonging. At Mountside Care...
Care Provided by Mountside Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mountside Care Home for full pricing details and T&Cs.
Contact Mountside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- ACI Care
- Private Owned
Person in charge
- Lisa Wilde (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (19)
Visiting
- Mountside is open for visiting at anytime for family and friends. The Manager and staff will spend time showing you the Home or simply drop in for a coffee
Parking
- Mountside has a large car park to the front of the building that can be used by family and visitors.
Mountside Care Home Reviews (62)
Mountside Care Home has a Review Score of 9.9 (9.903) out of 10, based on 18 reviews in the last 2 years.
Over all time Mountside Care Home has 62 reviews.
My father has been a permanent resident at Mountside for about six months and is happy there. The staff are helpful, caring and friendly. His room is lovely, and my family and I believe he is safe and in good hands.
Previously my mother, sadly now deceased, had been a resident for a few weeks convalescence following a hospital stay.
I just had to say something. This home has had its ups and downs but I have to say, I am so pleased how things are improving. The communication from the management and the staff to the relatives (who pass it on to us friends) and to my friend who lives there, is just fantastic now. I think all of us around the home are very happy with the staff, who just do such an unbelievable job. Thank you!
The food was not very good. I ate soup that was tasteless. Nothing fresh. Thick apple crumble, a piece of fish which was less than or no more than three inches, cooked in butter sauce. Orange juice very weak. Tea and coffee tasted awful!
We acknowledge there were some difficulties with the...
I can't say that I came to visit my uncle that much when he was here but on the odd occasion that I did, I really liked the atmosphere. Everyone was kind and helpful and very nice to us. My uncle always said very positive things and seemed to very happy and relaxed. It is a hard decision to move into a care home but my uncle looked like he was at home and that is all you can ask for.
Thank you for leaving us a review. We are really glad that you and your uncle were happy with everything at Mountside!
Kind regards,
Ravi
My husband appears to be very content where he is living and being cared for. The room is lovely and the staff are very helpful.
The home is always very clean and the staff are friendly and kind to residents.
My mother and I met the manager and another lady at the hospital after my mothers fall and now being 98-years-old, decided she would now go into care. They said it was 'home from home' and that it definitely is. It's wonderful and caring, all staff seem to take their jobs to a different level, and we are just so happy to know Mum is safe and being extremely well looked after. Thank you to everyone.
Mountside has done a brilliant job during the lockdown. They have kept Mum safe and secure. They have really improved their communication with family members through the use of Facebook and making Facetime calls available.
My brother lived at Mountside for a year, and I have to say, it was great to see him so happy and relaxed. It was very sad for us that he had to move to a home, but once he had settled, it had brought back his old glow and charm. He always said he was well cared for, and the building was beautiful. We are so happy that he managed to get another year of being himself again after struggling so much at home. He always loved the weekly bingo!
A friend of mine lived at Mountside for 3-years up until early this year. I came to visit her when I could, and I was always very happy with how the staff treated you and how they were to the other people that lived there. Everyone looked so happy, and my friend did say to me that she was happy living there. It is a shame now that she isn't there, so I won't be visiting anymore, as I will miss having little chats with the other people that live there.
My friend has been in Mountside for 2 years now and I can't fault how she has been looked after. There are a lot of activities if she wants to join in (mostly she doesn't but they are there if she does) with other residents. Her being in Mountside puts my mind at rest that she is safe and warm. I speak to my friend every evening and I haven't heard her complain about anything. So on that note thank you.
The manager, deputy manage rand staff are very friendly and committed to looking after the residents. My mother is happy at Mountside. During the coronavirus lockdown, Mountside has bought a mobile device and I have been able to make Facetime video calls to my mother. Brilliant.
I have found all members of staff to be helpful, pleasant, caring, and always ready to listen. The member of my family in Mountside is looked after very well and he is very happy to be in this environment.
The staff are friendly and efficient and my friend has had very few causes for any concern. The food appears to be good with few exceptions which is due to individual tastes.
On the whole, I consider Mountside a good place to reside. I am 83 and I would have no qualms if I were to live there!
We receive regular updates on her well being and always have the chance to raise any queries or concerns that we may have for her.
My aunt has lived at Mountside for about five years now, including the time of Coronavirus. They have been helpful at all times, from management through all staff. Entertainment is enjoyable and relevant, arranged by an entertainment person who goes beyond the task, is thoughtful, kind and professional. Throughout Coronavirus, I have been able to speak with my aunt and assured by management at all times, excellent.
My family and I are all so glad that mum is a resident in such a lovely, caring home where we know she is safe and very well looked after.
Activities for residents are frequent and have carried on during the pandemic with some entertainment being held in the outside areas where possible.
Staff are all approachable and work very hard to care for the residents.
A very dear friend was admitted last month he had to move from another care home, but due to the increase in fees/new management, he could not afford to stay although he was very happy there. Moving to Mountside Residential Home was, therefore, distressing for him. However, within a week that all changed he loved it! The care is beyond expectation, the food/meals are freshly cooked and delicious. The activities are planned throughout each month. My friend could not be happier and we as family and friends are absolutely delighted. Thank You.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 03 Aug 2026
Residents and team members at Mountside Care Home got into the swashbuckling spirit ahead of one of Hastings’ best-loved annual celebrations by holding their very own pirate-themed day. Hastings Pirate...
- 01 Jul 2026
Few sporting events have the power to unite a nation quite like a major international football tournament. Whether you're a lifelong supporter who has followed England for decades or simply...
- 01 Jul 2026
Few sporting events have the power to unite a nation quite like a major international football tournament. Whether you're a lifelong supporter who has followed England for decades or simply...
There are no upcoming events for Mountside Care Home.
Awards / Recognitions (1)
- 21 Feb 2023Recipient: Mountside Care Home
Accreditations
There are no accreditations posted yet for Mountside Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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