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Here, life is about more than just living comfortably, it’s about truly belonging. At Mountside Care...
At Mountside care isn’t led by routines; it’s led by relationships. They know the small details that make a big difference; a favourite story, a preferred cup of tea, or a shared joke that brings a smile. It’s these everyday moments of connection that turn care into true companionship that feels like a family home.
Here, life is about more than just living comfortably, it’s about truly belonging. At Mountside Care Home every resident is recognised as an individual with their own history, passions, and hopes.
The home takes the time to get to know you, ensuring your days are filled with the things you love most while encouraging you to explore new experiences at your own pace.
Whether you’re looking for the very best in residential care, dementia support, or a short-term respite stay, you’ll find a warm welcome and a highly skilled, compassionate team ready to support you.
Mountside is a place where you can feel safe, valued, and part of something special. The philosophy at Mountside Care Home goes beyond a standardised approach; they believe in understanding each resident's unique needs and preferences to provide customised care.
Choose Mountside for a care experience that values individuality and fosters a nurturing environment for every resident.
Care Provided by Mountside Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 52 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mountside Care Home for full pricing details and T&Cs.
Contact Mountside Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- ACI Care
- Private Owned
Person in charge
- Lisa Wilde (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (52)
- Single Rooms with ensuite Wet Room (19)
Visiting
- Mountside is open for visiting at anytime for family and friends. The Manager and staff will spend time showing you the Home or simply drop in for a coffee
Parking
- Mountside has a large car park to the front of the building that can be used by family and visitors.
Mountside Care Home Reviews (62)
Mountside Care Home has a Review Score of 9.9 (9.875) out of 10, based on 17 reviews in the last 2 years.
Over all time Mountside Care Home has 62 reviews.
Since my mother has been residing at Mountside Care Home (18mth) my husband, myself, our family and most of all my mother have had peace of mind because of the care and attention given by all members of staff. They are all very professional, thoughtful, dedicated and importantly friendly. Every...
Since my mother has been residing at Mountside Care Home (18mth) my husband, myself, our family and most of all my mother have had peace of mind because of the care and attention given by all members of staff. They are all very professional, thoughtful, dedicated and importantly friendly. Every resident receives the same level of attention equally which I think is important, all residents are made to feel special which they are. There are many activities and outings which are stimulating.
On the whole, the staff are very good and very hard working. The fact that there are not enough of them is a widespread problem. My sister gets quite upset when the buzzer is not answered especially when she has an appointment and needs to be helped down in the lift, but also because the bell is...
On the whole, the staff are very good and very hard working. The fact that there are not enough of them is a widespread problem. My sister gets quite upset when the buzzer is not answered especially when she has an appointment and needs to be helped down in the lift, but also because the bell is situated outside her room and despite being deaf, she can hear it ringing insistently from morning until night.
Meals don't always come on time, towels not changed and bed not made until evening. Some problems with privacy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 November 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (26) & Events (0)
- 01 Sep 2026
What a wonderful Summer Fair we enjoyed at Mountside Care Home! Residents, families, friends, team members and people from our local community joined us in the garden for a joyful...
- 03 Aug 2026
Residents and team members at Mountside Care Home got into the swashbuckling spirit ahead of one of Hastings’ best-loved annual celebrations by holding their very own pirate-themed day. Hastings Pirate...
- 01 Jul 2026
Few sporting events have the power to unite a nation quite like a major international football tournament. Whether you're a lifelong supporter who has followed England for decades or simply...
There are no upcoming events for Mountside Care Home.
Awards / Recognitions (1)
- 21 Feb 2023Recipient: Mountside Care Home
Accreditations
There are no accreditations posted yet for Mountside Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mountside Care Home to verify any information. View our terms and conditions. Mountside Care Home has an Enhanced Service -what an Enhanced Service includes.