122 De La Warr Road, Bexhill-on-Sea TN40 2JL
Give Your loved One The Gift Of A Safe, Secure and Fulfilling Life At Ambleside Residential Care Home.
Imagine the peace of mind you'll feel knowing that they are receiving the best possible care in a supporting and understanding environment.
Located in the delightful town of Bexhill-on-Sea, Ambleside specialises in Dementia care and has highly trained, experienced staff with time to understand your loved one’s individual needs & the unique view of the world that they experience.
Smaller & more homely than the larger, corporate style care homes Ambleside provides more personal care and attention for your loved one.
For further information or a brochure please visit the website or call in to the home anytime. The team is looking forward to meeting you & the kettle is always on.
PS. Visit the website blog to see what life at Ambleside will be like for your loved one.
Owner: Grace Care Homes Ltd
Person in charge: Clare Lalpoor (Manager)
Local Authority / Social Services: East Sussex County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment
Admission Information: Ages 55+.
Single Rooms: 16
Shared Rooms: 2
Rooms with ensuite WC: 6
Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Parking:
Plenty of parking
Latest Care Quality Commission* Report on Ambleside Residential Care Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 29 Reviews over all time. This Average Rating is also the rating value for Ambleside Residential Care Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.621 for Ambleside Residential Care Home is calculated as follows: ( (229 Excellents x 5) + (98 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 343 Ratings = 4.621
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 14 Reviews ÷ 4 Target Reached = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Ambleside Residential Care Home has a Review Score of 9.6 (9.621) from 29 Reviews
Review submitted from a Website Submission by Dawn (Daughter of Resident) on Tuesday 1 May 2018. Relates to April 2018.
Deciding that the time had come for Dad to receive specialist care was very hard for the whole family. After looking at several other alternatives we decided that Ambleside was the place for him and for us. From the moment we walked in we felt a warm and welcoming, relaxed, happy atmosphere, together with a light and airy feel; a real “home-from-home”. The garden is always there to look out on cold days and enjoy in warmer weather. All the staff are reassuring, supportive and kind with boundless patience.
My dad has settled in well and is very comfortable at Ambleside. It’s an ideal place for him and has given us peace of mind. He loves the activities, the banter, and the food.
I cannot recommend this warm and welcoming care home enough. Thank you Ambleside, you are a great team.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Jeff H (Son of Resident) on Tuesday 1 May 2018. Relates to March 2018.
Always a warm welcome from staff and the offer of a hot drink on each visit. Good atmosphere between residents, staff and relatives. Mum and son are very happy with the care home and we would recommend it to others. We have not seen any activities first hand but are aware they happen. This has been mainly due to work commitments.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Norah T (Resident) on Tuesday 3 April 2018. Relates to March 2018.
My husband is profoundly disabled and Ambleside have been most accommodating to his needs and the staff are lovely. If you have a problem, you tell them about it and they deal with it straight away. I was really worried my husband would not settle and I have serious health problems myself, so to see him settled has relaxed my mind a bit and he is allowed to go out. The staff and manager are very good at what they do, and this is why they have a very good review. My husband has had an electric wheelchair but it would not fit through his room but they are willing to move him so that it does, as it will give him more independence. The owner is also a very nice chap and very understanding. I could not praise the staff highly enough, always have time to talk to you. I was worried about my husband not eating properly but the Chef told me that she had checked his eating log and he is eating well, losing weight also and he looks so well.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Irene M (Niece of Resident) on Wednesday 21 March 2018. Relates to March 2018.
My Aunt is being looked after very well at Ambleside, there are always activities for the Residents and photos on the Blog are greatly appreciated when you can't get there for a visit. The Staff are very friendly and extremely helpful and don't mind if you just turn up for a visit.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by John D (Sister of Resident) on Friday 1 December 2017. Relates to November 2017.
We try and come and see my sister once a month. It is a long journey from Ramsgate, Kent. She's always very pleased to see us. We do feel it's such a shame she doesn't mix more but that is not the fault of the staff. The staff are always very pleasant and make you very welcome.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Darren K (Son of Resident) on Friday 27 October 2017. Relates to October 2017.
The staff are fantastic. They work extremely hard and are very friendly. The atmosphere is homely and there is always a cup of tea on offer!
However, I feel the main lounge needs redecorating and the carpet cleaned or better still replaced. There is no need for it to be tatty.
The resident's rooms are fine and are clean most times.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by M T (Son-in-law of Resident) on Wednesday 18 October 2017. Relates to October 2017.
Friendly helpful staff, homely atmosphere, decent sized rooms but would prefer it to be ensuite instead of a commode.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Wendy M (Daughter of Resident) on Monday 16 October 2017. Relates to October 2017.
Dad has recently moved into Ambleside Residential Care Home and he has settled in so well. His room is amazing with a sea view. The staff have been wonderful making him and us feel so at home. The lounge and garden are lovely and residents are encouraged to eat together at the dining tables. We left dad the other day surrounded by new friends and playing a game of indoor bowling. We are so pleased we were able to move him to Ambleside Residential Care Home.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Brenda L (Resident) on Wednesday 23 August 2017. Relates to August 2017.
This is a very comfortable and peaceful nursing home. A real home from home as far as is possible. The staff are very hardworking and caring. They try to address issues that come up in the best way possible. They take an individual approach to residents.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Susan S (Partner of Resident) on Wednesday 23 August 2017. Relates to August 2017.
Ambleside helps me a lot to be able to leave my partner there for daycare 2 or 3 times a week.
The staff are a great bunch of people and always very welcoming.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by David T (Son of Resident) on Friday 23 June 2017. Relates to June 2017.
My father has been a resident in this home for 18 months. He is very happy. We as a family are very happy with the care he receives from the staff. The staff are always very cheerful and happy to see us turn up without an appointment, nothing is too much trouble.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Kim F (Daughter of Resident) on Friday 16 June 2017. Relates to May 2017.
Car staff are kind and helpful. My dad is treated with kindness and respect and I am given peace of mind knowing that he is in a caring environment where he is treated with compassion and tolerance. The care staff do a very difficult job and I give them full credit for their care and dedication that they give to all of their residents.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Gary H (Son of Resident) on Thursday 15 June 2017. Relates to June 2017.
My father has been a resident at this care home for a number of years.
I visit several times a year and dad has always appeared comfortable, clean and happy.
The staff are always attentive (lots of tea on offer) and very friendly to residents and visitors.
I am so pleased my father is at this home where I am confident he is always well looked after and cared for.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Chris W (Daughter of Resident) on Monday 22 May 2017. Relates to May 2017.
Wonderful, caring staff. A very family orientated atmosphere. My mother received excellent care throughout and died at the home very peacefully. Staff able to give a top quality end of life care assisted by hospice at home. Staff really genuine, all caring and welcoming. A very good care home for dementia patients. They understand the disease.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by J T (Daughter of Resident) on Wednesday 10 May 2017. Relates to April 2017.
Mum is looked after exceptionally well and all the staff are kind and considerate. It is comforting to know Mum is safe and cared for.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Maureen H (Husband of Resident) on Tuesday 14 February 2017. Relates to January 2017.
As a wife whose husband is in Ambleside Residential Care Home, I really cannot find better or would want to. Kindness, care and thought is given to our family, nothing is too much bother, please may it continue. We have had experience of another home and it wouldn't even come near Ambleside Residential Care Home. My husband has been there for three years.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Phyllis F (Sister of Resident) on Tuesday 10 January 2017. Relates to December 2016.
My sister has been at Ambleside for 2 and a half years. She is always happy and clean and tidy when we visit. She often comments how good the food is. The staff are very caring and work hard to provide activities for the residents. My sisters has had occasional health problems and has always been very well cared for while not well.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by G F (Niece of Resident) on Tuesday 10 January 2017. Relates to December 2016.
My aunt has been a resident at Ambleside since June 2014. She is always happy and content.
The staff take very good care of her and she thoroughly enjoys living at Ambleside.
As a family, we can relax knowing she is in good hands and is looked after very well by the excellent staff.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Claire F (Granddaughter of Resident) on Thursday 22 December 2016. Relates to December 2016.
A welcome atmosphere and delightful staff. Nothing is too much trouble for the staff. Always clean and tidy.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Christine W (Daughter of Resident) on Thursday 22 December 2016. Relates to December 2016.
I moved my mother to Ambleside Residential Care Home because the care home where she was were unable to care for her properly. In Ambleside the staff are very "hands on". Previously my mum was left on her own for long periods of time. Now mum is more relaxed because the staff are with the residents all the time and there is a very homely atmosphere. My mum is well looked after and she is very happy in Ambleside. The care is of a very high standard. The staff understand dementia and nothing is too much trouble for them.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Website Submission by Sandra B (Daughter-in-law of Resident) on Tuesday 19 April 2016. Relates to April 2016.
My mother in law has been a resident here for nearly 2 years. She had advanced Alzheimer's when she went in and was very withdrawn. She benefited greatly from the attention of the staff and the company of other residents. It was a real pleasure to see her react to people. Last November she had a stroke and was unable to use her right arm or leg. She did not make progress while in hospital and came back to Ambleside. With their patient care she has made slow but steady progress. We have employed a physiotherapist to go in twice a week to give her exercises. The staff do not mind this at all and help out with exercises. With their help mum is benefiting. I am very grateful for this.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Lesley A (Daughter of Resident) on Tuesday 5 April 2016. Relates to March 2016.
My mother has dementia and the staff have been amazingly patient, supportive and kind. When mum becomes agitated and upset they don't pump her full of drugs. They sit with her quietly, hold her listen to her and reassure her. They often bring on of the homes rabbits or guinea pigs in for her to stroke which calms her. Nothing seems to faze the staff. They are always welcoming to family and keep me up to date with every detail.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Katie (Granddaughter of Resident) on Friday 1 April 2016. Relates to March 2016.
Was delighted to see so many carers on shift, even over the weekend. The team seem very helpful and have a regard for the well-being of the residents.
A relaxed, happy environment that I honestly feel is helped towards making having a relative there a less stressful experience. Great work!!
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Mrs T T (Daughter of Resident) on Wednesday 30 March 2016. Relates to March 2016.
I am always greeted and given an update on my fathers welfare. The care home has a nice atmosphere never feel and worried about how my dad is being looked after. I would recommend Ambleside to anyone.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Sue H (Daughter-in-law of Resident) on Monday 14 March 2016. Relates to February 2016.
My mother-in-law has just very recently moved into Ambleside Care Home Bexhill and the reception and kindness we received from the staff was wonderful, they are all very friendly and it was so nice to see some friendly faces. My mother-in-law is so comfortable there and being well looked after, a great weight off my mind.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Jim (Son of Resident) on Tuesday 26 January 2016. Relates to December 2015.
No problem noted, very well run home. Thank you for taking care of my mother.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by J W (Daughter of Resident) on Monday 25 January 2016. Relates to December 2015.
Mum always looks clean and cared for when I visit. I am always informed and invited to functions that are being held. The staff are friendly, always happy to help with any questions.
How likely would you be to recommend Ambleside Residential Care Home? Likely
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P Navaratnarajah, Director at Ambleside Residential Care Home responded to this review on 27 Jan 2016:
Thank you for taking the time to provide a review for your mothers care at Ambleside. We appreciate each and every review that we receive for our home, and take all feedback into consideration to ensure we are constantly improving. I’d like to thank you for your positive words in your review, and am glad to hear you are happy with the level of care and service our staff provide to you and your mum. As noted, our staff are always more than happy to help with any questions or requests that our residents families may have. Despite your positive words, I’m disappointed to hear that you have rated our home satisfactory in some areas, specifically cleanliness and value for money. We feel our fees are very reasonable for the level of care and service we provide, and are in line with other homes in the area.
Review submitted from a Postal Card by Roy A (Brother of Resident) on Wednesday 28 October 2015.
Very well care for all. Visitors welcomed. Staff extremely good and caring.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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Review submitted from a Postal Card by Janet O (Daughter of Resident) on Tuesday 27 October 2015. Relates to December 2014.
My mum was extremely well looked after for the 7 months she was in the care home. All staff were well trained and very caring. They always made time to talk to my mum and helped her with all her needs. As she became ill, I decided to let my mum be cared for in Ambleside rather than going into hospital. The doctor was in agreement with this. All staff including cleaners, cook, carers etc treated her like their own mum. Ambleside is a very warm and welcoming home. I have no problem recommending them.
How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely
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There are currently no awards/recognitions posted yet for Ambleside Residential Care Home
There are currently no Care Home Idol entrants who have performed at Ambleside Residential Care Home