Ambleside Residential Care Home

122 De La Warr Road, Bexhill-on-Sea TN40 2JL

Ambleside Residential Care Home, Bexhill-on-Sea, East Sussex
Ambleside Residential Care Home, Bexhill-on-Sea, East Sussex
Ambleside Residential Care Home, Bexhill-on-Sea, East Sussex

Give Your loved One The Gift Of A Safe, Secure and Fulfilling Life At Ambleside Residential Care Home.

Imagine the peace of mind you'll feel knowing that they are receiving the best possible care in a supporting and understanding environment.

Located in the delightful town of Bexhill-on-Sea, Ambleside specialises in Dementia care and has highly trained, experienced staff with time to understand your loved one’s individual needs & the unique view of the world that they experience.

Smaller & more homely than the larger, corporate style care homes Ambleside provides more personal care and attention for your loved one.

For further information or a brochure please visit the website or call in to the home anytime. The team is looking forward to meeting you & the kettle is always on.

PS. Visit the website blog to see what life at Ambleside will be like for your loved one.

Owner: Grace Care Homes Ltd

Person in charge: Clare Lalpoor (Manager)

Local Authority / Social Services: East Sussex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 16

Shared Rooms: 2

Rooms with ensuite WC: 6

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

Plenty of parking

Latest Care Quality Commission* Report on Ambleside Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 02 Nov 2017

We are currently full but please feel free to visit and join our wait list.

Reviews

9.6 Ambleside Residential Care Home has a Review Score of 9.6 (9.579)

The Review Score of 9.6 (maximum of 10) for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 25 Reviews over all time. This Average Rating is also the rating value for Ambleside Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.579 for Ambleside Residential Care Home is calculated as follows: ( (188 Excellents x 5) + (93 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 297 Ratings = 4.579

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 16 Reviews ÷ 4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ambleside Residential Care Home?

  • Extremely LIKELY
    24
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ambleside Residential Care Home

  • Daughter of Resident/Service User
    9
  • Son of Resident/Service User
    4
  • Daughter-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Resident / Service User
    2
  • more

The staff are fantastic. They work extremely hard and are very friendly. The atmosphere is homely and there is always a cup of tea on offer!
However, I feel the main lounge needs redecorating and the carpet cleaned or better still replaced. There is no need for it to be tatty.
The resident's rooms are fine and are clean most times.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Friendly helpful staff, homely atmosphere, decent sized rooms but would prefer it to be ensuite instead of a commode.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dad has recently moved into Ambleside Residential Care Home and he has settled in so well. His room is amazing with a sea view. The staff have been wonderful making him and us feel so at home. The lounge and garden are lovely and residents are encouraged to eat together at the dining tables. We left dad the other day surrounded by new friends and playing a game of indoor bowling. We are so pleased we were able to move him to Ambleside Residential Care Home.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This is a very comfortable and peaceful nursing home. A real home from home as far as is possible. The staff are very hardworking and caring. They try to address issues that come up in the best way possible. They take an individual approach to residents.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Ambleside helps me a lot to be able to leave my partner there for daycare 2 or 3 times a week.

The staff are a great bunch of people and always very welcoming.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has been a resident in this home for 18 months. He is very happy. We as a family are very happy with the care he receives from the staff. The staff are always very cheerful and happy to see us turn up without an appointment, nothing is too much trouble.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Car staff are kind and helpful. My dad is treated with kindness and respect and I am given peace of mind knowing that he is in a caring environment where he is treated with compassion and tolerance. The care staff do a very difficult job and I give them full credit for their care and dedication that they give to all of their residents.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My father has been a resident at this care home for a number of years.
I visit several times a year and dad has always appeared comfortable, clean and happy.
The staff are always attentive (lots of tea on offer) and very friendly to residents and visitors.
I am so pleased my father is at this home where I am confident he is always well looked after and cared for.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Wonderful, caring staff. A very family orientated atmosphere. My mother received excellent care throughout and died at the home very peacefully. Staff able to give a top quality end of life care assisted by hospice at home. Staff really genuine, all caring and welcoming. A very good care home for dementia patients. They understand the disease.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is looked after exceptionally well and all the staff are kind and considerate. It is comforting to know Mum is safe and cared for.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to say how impressed I was with my husbands stay at this home. When we arrived on 2nd April, we have three lovely carers waiting for us, the bed was in the wrong position and they immediately changed it, they made sure that we were comfortable and they allowed me to take my husband's things out of his case and sort them out. He had a TV in his room which is a must for my husband because he cannot communicate and the Chef came to see us and tell us what was for Sunday lunch.

I rang every night and was greeted by a polite carer and they gave me the information that I wanted.

His carer visited him a couple of times during the week and she was impressed with the way the home has looked after him.

So I am hoping that in July/August there will be a room available for him to have another weeks respite.

Thank you.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

As a wife whose husband is in Ambleside Residential Care Home, I really cannot find better or would want to. Kindness, care and thought is given to our family, nothing is too much bother, please may it continue. We have had experience of another home and it wouldn't even come near Ambleside Residential Care Home. My husband has been there for three years.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My sister has been at Ambleside for 2 and a half years. She is always happy and clean and tidy when we visit. She often comments how good the food is. The staff are very caring and work hard to provide activities for the residents. My sisters has had occasional health problems and has always been very well cared for while not well.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My aunt has been a resident at Ambleside since June 2014. She is always happy and content.
The staff take very good care of her and she thoroughly enjoys living at Ambleside.
As a family, we can relax knowing she is in good hands and is looked after very well by the excellent staff.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

A welcome atmosphere and delightful staff. Nothing is too much trouble for the staff. Always clean and tidy.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I moved my mother to Ambleside Residential Care Home because the care home where she was were unable to care for her properly. In Ambleside the staff are very "hands on". Previously my mum was left on her own for long periods of time. Now mum is more relaxed because the staff are with the residents all the time and there is a very homely atmosphere. My mum is well looked after and she is very happy in Ambleside. The care is of a very high standard. The staff understand dementia and nothing is too much trouble for them.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law has been a resident here for nearly 2 years. She had advanced Alzheimer's when she went in and was very withdrawn. She benefited greatly from the attention of the staff and the company of other residents. It was a real pleasure to see her react to people. Last November she had a stroke and was unable to use her right arm or leg. She did not make progress while in hospital and came back to Ambleside. With their patient care she has made slow but steady progress. We have employed a physiotherapist to go in twice a week to give her exercises. The staff do not mind this at all and help out with exercises. With their help mum is benefiting. I am very grateful for this.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother has dementia and the staff have been amazingly patient, supportive and kind. When mum becomes agitated and upset they don't pump her full of drugs. They sit with her quietly, hold her listen to her and reassure her. They often bring on of the homes rabbits or guinea pigs in for her to stroke which calms her. Nothing seems to faze the staff. They are always welcoming to family and keep me up to date with every detail.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Was delighted to see so many carers on shift, even over the weekend. The team seem very helpful and have a regard for the well-being of the residents.
A relaxed, happy environment that I honestly feel is helped towards making having a relative there a less stressful experience. Great work!!

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I am always greeted and given an update on my fathers welfare. The care home has a nice atmosphere never feel and worried about how my dad is being looked after. I would recommend Ambleside to anyone.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mother-in-law has just very recently moved into Ambleside Care Home Bexhill and the reception and kindness we received from the staff was wonderful, they are all very friendly and it was so nice to see some friendly faces. My mother-in-law is so comfortable there and being well looked after, a great weight off my mind.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

No problem noted, very well run home. Thank you for taking care of my mother.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum always looks clean and cared for when I visit. I am always informed and invited to functions that are being held. The staff are friendly, always happy to help with any questions.

How likely would you be to recommend Ambleside Residential Care Home? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

P Navaratnarajah, Director at Ambleside Residential Care Home responded to this review on 27 Jan 2016:

Thank you for taking the time to provide a review for your mothers care at Ambleside. We appreciate each and every review that we receive for our home, and take all feedback into consideration to ensure we are constantly improving. I’d like to thank you for your positive words in your review, and am glad to hear you are happy with the level of care and service our staff provide to you and your mum. As noted, our staff are always more than happy to help with any questions or requests that our residents families may have. Despite your positive words, I’m disappointed to hear that you have rated our home satisfactory in some areas, specifically cleanliness and value for money. We feel our fees are very reasonable for the level of care and service we provide, and are in line with other homes in the area.

Very well care for all. Visitors welcomed. Staff extremely good and caring.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

My mum was extremely well looked after for the 7 months she was in the care home. All staff were well trained and very caring. They always made time to talk to my mum and helped her with all her needs. As she became ill, I decided to let my mum be cared for in Ambleside rather than going into hospital. The doctor was in agreement with this. All staff including cleaners, cook, carers etc treated her like their own mum. Ambleside is a very warm and welcoming home. I have no problem recommending them.

How likely would you be to recommend Ambleside Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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