Ambleside Residential Care Home

122 De La Warr Road, Bexhill-on-Sea TN40 2JL
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9.6 73 Reviews
  • Ambleside Residential Care Home, Bexhill-on-Sea
Give your loved one the gift of a safe, secure and fulfilling life at Ambleside Residential Care Home.

Imagine the peace of mind you'll feel knowing that they are receiving the best possible care in a supporting and understanding environment.

Located in the delightful town of Bexhill-on-Sea, Ambleside specialises in Dementia care and has highly trained, experienced staff with time to understand your loved one’s individual needs & the unique view of the world that they experience.

Smaller & more homely than the larger, corporate style care homes, Ambleside provides more personal care and attention for your loved one.

For further information or a brochure please visit the website or call in to the home anytime. The team is looking forward to meeting you & the kettle is always on.

PS. Visit the website blog or Facebook page to see what life at Ambleside will be like for your loved one.
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Care Provided by Ambleside Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £850 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1200

Our fees are very competitive for the level of care we offer.

These prices are only a guideline, please contact Ambleside Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Grace Care Homes Ltd

Person in charge

  • Clare Lalpoor (Manager)

Local Authority / Social Services

Admission Criteria

  • We accept Local Authority and Self funding.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (13)

Parking

  • Car park in front of the home.

Ambleside Residential Care Home Reviews (73)

9.6

Ambleside Residential Care Home has a Review Score of 9.6 (9.636) out of 10, based on 13 reviews in the last 2 years.
Over all time Ambleside Residential Care Home has 73 reviews.

Overall Experience
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Date Published
  • 73
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Reviewer Connection to Ambleside Residential Care Home
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Total of 73, showing 61-73
Review from Maureen H (Husband of Resident) published on 14 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a wife whose husband is in Ambleside Residential Care Home, I really cannot find better or would want to. Kindness, care and thought is given to our family, nothing is too much bother, please may it continue. We have had experience of another home and it wouldn't even come near Ambleside Residential
Care Home. My husband has been there for three years.
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Review from Phyllis F (Sister of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been at Ambleside for 2 and a half years. She is always happy and clean and tidy when we visit. She often comments how good the food is. The staff are very caring and work hard to provide activities for the residents. My sisters has had occasional health problems and has always been very
well cared for while not well.
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Review from G F (Niece of Resident) published on 10 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident at Ambleside since June 2014. She is always happy and content.
The staff take very good care of her and she thoroughly enjoys living at Ambleside.
As a family, we can relax knowing she is in good hands and is looked after very well by the excellent staff.
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Review from Claire F (Granddaughter of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A welcome atmosphere and delightful staff. Nothing is too much trouble for the staff. Always clean and tidy.
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Review from Christine W (Daughter of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my mother to Ambleside Residential Care Home because the care home where she was were unable to care for her properly. In Ambleside the staff are very "hands on". Previously my mum was left on her own for long periods of time. Now mum is more relaxed because the staff are with the residents
all the time and there is a very homely atmosphere. My mum is well looked after and she is very happy in Ambleside. The care is of a very high standard. The staff understand dementia and nothing is too much trouble for them.
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Review from Sandra B (Daughter-in-law of Resident) published on 22 April 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother in law has been a resident here for nearly 2 years. She had advanced Alzheimer's when she went in and was very withdrawn. She benefited greatly from the attention of the staff and the company of other residents. It was a real pleasure to see her react to people. Last November she had a stroke
and was unable to use her right arm or leg. She did not make progress while in hospital and came back to Ambleside. With their patient care she has made slow but steady progress. We have employed a physiotherapist to go in twice a week to give her exercises. The staff do not mind this at all and help out with exercises. With their help mum is benefiting. I am very grateful for this.
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Review from Katie (Granddaughter of Resident) published on 3 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was delighted to see so many carers on shift, even over the weekend. The team seem very helpful and have a regard for the well-being of the residents.
A relaxed, happy environment that I honestly feel is helped towards making having a relative there a less stressful experience. Great work!!
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Review from Mrs T T (Daughter of Resident) published on 3 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am always greeted and given an update on my fathers welfare. The care home has a nice atmosphere never feel and worried about how my dad is being looked after. I would recommend Ambleside to anyone.
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Review from Sue H (Daughter-in-law of Resident) published on 14 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has just very recently moved into Ambleside Care Home Bexhill and the reception and kindness we received from the staff was wonderful, they are all very friendly and it was so nice to see some friendly faces. My mother-in-law is so comfortable there and being well looked after, a great
weight off my mind.
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Review from Jim (Son of Resident) published on 23 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
No problem noted, very well run home. Thank you for taking care of my mother.
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Review from J W (Daughter of Resident) published on 28 January 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Mum always looks clean and cared for when I visit. I am always informed and invited to functions that are being held. The staff are friendly, always happy to help with any questions.
Reply from P Navaratnarajah, Director at Ambleside Residential Care Home

Thank you for taking the time to provide a review for your mothers care at Ambleside. We appreciate each and every review that we receive for our home, and take all feedback into consideration to ensure we are constantly improving. I’d like to thank you for your positive words in your review, and am glad to hear you are happy with the level of care and service our staff provide to you and your mum. As noted, our staff are always more than happy to help with any questions or requests that our residents families may have. Despite your positive words, I’m disappointed to hear that you have rated our home satisfactory in some areas, specifically cleanliness and value for money. We feel our fees are very reasonable for the level of care and service we provide, and are in line with other homes in the area.

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Review from Janet O (Daughter of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was extremely well looked after for the 7 months she was in the care home. All staff were well trained and very caring. They always made time to talk to my mum and helped her with all her needs. As she became ill, I decided to let my mum be cared for in Ambleside rather than going into hospital.
The doctor was in agreement with this. All staff including cleaners, cook, carers etc treated her like their own mum. Ambleside is a very warm and welcoming home. I have no problem recommending them.
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Review from Roy A (Brother of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very well care for all. Visitors welcomed. Staff extremely good and caring.
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Current Review Score: 9.6 (9.636)

Overview of Review Score

The Review Score of 9.6 (9.636) out of 10 for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.636 for Ambleside Residential Care Home is calculated as follows: ( (102 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 154 Ratings = 4.636
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Clare

Clare

Job Title: Manager Joined: 2010

Clare has been the manager at Ambleside since 2010. She has been dedicated to her role and has built up and led a fantastic team of carers over the years. She has been a manager in the care setting since 1998. Clare holds a D32/D33/RMA/ BSc in Psychology (TBC) and NVQ 5 Leadership Management. In her spare time, she enjoys fine dining and long walks with her dog Bear.

Lauren

Lauren

Job Title: Deputy Manager Joined: 2011

Lauren started at Ambleside 12 years ago as an apprentice and has since worked her way up to become the Deputy Manager. The team, residents and families appreciate the hard work she puts in day in and day out. Lauren has an NVQ2, NVQ3, Team Leading and NVQ 5. When not at work Lauren likes to organise, send (spend) time with her family and friends and is currently awaiting the arrival of her first child.

Lucy

Lucy

Job Title: Senior Team Joined: 2010

Lucy has been a valued member of the senior team at Ambleside for over 13 years. She holds NVQ2, NVQ3 and team-leading qualifications. Over the years she has supported our residents, staff and relatives in many different ways. Lucy is a devoted mother, enjoys West End Shows and loves making memories with her daughters.

Emmy

Emmy

Job Title: Care Co -Ordinator Joined: 2011

Emmy Has been with Ambleside for 11 years. She has an NVQ2 and is currently completing her Level 5 Assistant Practitioner. She is always keen to further her qualifications and knowledge.

Emmy is also the mother of two children and enjoys spending time with her friends and family. She also likes to relax by going shopping in her spare time. Emmy has also arranged some fantastic events for our residents and their families during her time at Ambleside.

Prashant

Prashant

Job Title: Owner Joined: 2008

Prashant has owned Ambleside Care Home since 2008. He has been working in the care industry since 2006 and previously owned a nursing home in Canterbury. Ambleside is his main focus, and he continuously strives to make improvements to the home. With support from the wonderful team of carers and staff, Ambleside is now one of the standout independent care homes in the Bexhill-on-Sea area and is also one of the top-rated homes on Carehome.co.uk for the area. In his spare time, Prashant enjoys spending time with his family, going to the gym and training in Brazilian Jiu-Jitsu.

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