Ambleside Residential Care Home

122 De La Warr Road, Bexhill-on-Sea TN40 2JL
Review Us
9.6 73 Reviews
  • Ambleside Residential Care Home, Bexhill-on-Sea
Give your loved one the gift of a safe, secure and fulfilling life at Ambleside Residential Care Home.

Imagine the peace of mind you'll feel knowing that they are receiving the best possible care in a supporting and understanding environment.

Located in the delightful town of Bexhill-on-Sea, Ambleside specialises in Dementia care and has highly trained, experienced staff with time to understand your loved one’s individual needs & the unique view of the world that they experience.

Smaller & more homely than the larger, corporate style care homes, Ambleside provides more personal care and attention for your loved one.

For further information or a brochure please visit the website or call in to the home anytime. The team is looking forward to meeting you & the kettle is always on.

PS. Visit the website blog or Facebook page to see what life at Ambleside will be like for your loved one.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £850 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £850 – £1200

Our fees are very competitive for the level of care we offer.

These prices are only a guideline, please contact Ambleside Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Grace Care Homes Ltd

Person in charge

  • Clare Lalpoor (Manager)

Local Authority / Social Services

Admission Criteria

  • We accept Local Authority and Self funding.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (13)

Parking

  • Car park in front of the home.

Ambleside Residential Care Home Reviews (73)

9.6

Ambleside Residential Care Home has a Review Score of 9.6 (9.606) out of 10, based on 12 reviews in the last 2 years.
Over all time Ambleside Residential Care Home has 73 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ambleside Residential Care Home
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Total of 73, showing 41-60
Review from Barry T (Relative of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relative is happy and well cared for. Our family is always made welcome by all the staff. We would recommend Ambleside to all.
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Review from Nicky C (Wife of Resident) published on 3 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We use the daycare service and after only a few weeks he loves it and has settled in very well. He has fun.
The staff are very friendly and caring.
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Review from Sophie M (Daughter-in-law of Resident) published on 28 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent, they care a lot, the facilities are very good and the residents are well taken care of.
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Review from Jan A (Son of Resident) published on 25 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been a resident for 18 months now and he has been very happy and settled during this time. The staff at Ambleside are most attentive to his needs and genuinely caring.
At 93 years of age, my father's needs have been complex at times but any issues have always been quickly and efficiently
resolved.
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Review from Karen A (Daughter of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my parents receive is second to none. The staff management is excellent. The only thing is it would be nice to have regular meetings with the family of the residents, to discuss any issues and plan any events. Although I am able to access, the manager at any time to discuss things. Any concerns
I have are always acted upon. I think there should be more activities. It seems that these are not regular and more stimulation is needed.
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Review from Lesley A (Daughter of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ambleside provide an excellent standard of care to vulnerable and frequently confused elderly. The staff are attentive, caring and observant. The food seems excellent and well planned for the client group. The manager is accessible and open to suggestions. There seems to be a good option of activities
and residents have choices.
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Review from Maggie R (Relative of Resident) published on 2 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit Ambleside approximately 5 times each week and on every occasion, I am welcomed by name and with a friendly smile.
The resident I visit has settled in extremely well which I am sure is primarily due to the friendliness and care of all the staff. Nothing is too much trouble. I was invited to
lunch, not pre-arranged and it was very appetising as are the tea and cakes every afternoon. It's hard when your loved ones have to go into care but they have made it as easy as possible.
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Review from Jeff H (Son of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always a warm welcome from staff and the offer of a hot drink on each visit. Good atmosphere between residents, staff and relatives. Mum and son are very happy with the care home and we would recommend it to others. We have not seen any activities first hand but are aware they happen. This has been
mainly due to work commitments.
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Review from Norah T (Resident) published on 3 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is profoundly disabled and Ambleside have been most accommodating to his needs and the staff are lovely. If you have a problem, you tell them about it and they deal with it straight away. I was really worried my husband would not settle and I have serious health problems myself, so to see
him settled has relaxed my mind a bit and he is allowed to go out. The staff and manager are very good at what they do, and this is why they have a very good review. My husband has had an electric wheelchair but it would not fit through his room but they are willing to move him so that it does, as it will give him more independence. The owner is also a very nice chap and very understanding. I could not praise the staff highly enough, always have time to talk to you. I was worried about my husband not eating properly but the Chef told me that she had checked his eating log and he is eating well, losing weight also and he looks so well.
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Review from Irene M (Niece of Resident) published on 22 March 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt is being looked after very well at Ambleside, there are always activities for the Residents and photos on the Blog are greatly appreciated when you can't get there for a visit. The Staff are very friendly and extremely helpful and don't mind if you just turn up for a visit.
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Review from John D (Sister of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We try and come and see my sister once a month. It is a long journey from Ramsgate, Kent. She's always very pleased to see us. We do feel it's such a shame she doesn't mix more but that is not the fault of the staff. The staff are always very pleasant and make you very welcome.
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Review from Darren K (Son of Resident) published on 10 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are fantastic. They work extremely hard and are very friendly. The atmosphere is homely and there is always a cup of tea on offer!
However, I feel the main lounge needs redecorating and the carpet cleaned or better still replaced. There is no need for it to be tatty.
The resident's rooms
are fine and are clean most times.
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Review from M T (Son-in-law of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly helpful staff, homely atmosphere, decent sized rooms but would prefer it to be ensuite instead of a commode.
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Review from Wendy M (Daughter of Resident) published on 16 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has recently moved into Ambleside Residential Care Home and he has settled in so well. His room is amazing with a sea view. The staff have been wonderful making him and us feel so at home. The lounge and garden are lovely and residents are encouraged to eat together at the dining tables. We left
dad the other day surrounded by new friends and playing a game of indoor bowling. We are so pleased we were able to move him to Ambleside Residential Care Home.
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Review from Brenda L (Resident) assisted by family/friend published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a very comfortable and peaceful nursing home. A real home from home as far as is possible. The staff are very hardworking and caring. They try to address issues that come up in the best way possible. They take an individual approach to residents.
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Review from Susan S (Partner of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ambleside helps me a lot to be able to leave my partner there for daycare 2 or 3 times a week.


The staff are a great bunch of people and always very welcoming.

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Review from David T (Son of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident in this home for 18 months. He is very happy. We as a family are very happy with the care he receives from the staff. The staff are always very cheerful and happy to see us turn up without an appointment, nothing is too much trouble.
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Review from Kim F (Daughter of Resident) published on 16 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Car staff are kind and helpful. My dad is treated with kindness and respect and I am given peace of mind knowing that he is in a caring environment where he is treated with compassion and tolerance. The care staff do a very difficult job and I give them full credit for their care and dedication that
they give to all of their residents.
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Review from Gary H (Son of Resident) published on 15 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at this care home for a number of years.
I visit several times a year and dad has always appeared comfortable, clean and happy.
The staff are always attentive (lots of tea on offer) and very friendly to residents and visitors.
I am so pleased my father is at this home
where I am confident he is always well looked after and cared for.
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Review from Chris W (Daughter of Resident) published on 22 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, caring staff. A very family orientated atmosphere. My mother received excellent care throughout and died at the home very peacefully. Staff able to give a top quality end of life care assisted by hospice at home. Staff really genuine, all caring and welcoming. A very good care home for dementia
patients. They understand the disease.
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Current Review Score: 9.6 (9.606)

Overview of Review Score

The Review Score of 9.6 (9.606) out of 10 for Ambleside Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.606 for Ambleside Residential Care Home is calculated as follows: ( (90 Excellents x 5) + (48 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 142 Ratings = 4.606
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ambleside Residential Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (5)

Clare

Clare

Job Title: Manager Joined: 2010

Clare has been the manager at Ambleside since 2010. She has been dedicated to her role and has built up and led a fantastic team of carers over the years. She has been a manager in the care setting since 1998. Clare holds a D32/D33/RMA/ BSc in Psychology (TBC) and NVQ 5 Leadership Management. In her spare time, she enjoys fine dining and long walks with her dog Bear.

Lauren

Lauren

Job Title: Deputy Manager Joined: 2011

Lauren started at Ambleside 12 years ago as an apprentice and has since worked her way up to become the Deputy Manager. The team, residents and families appreciate the hard work she puts in day in and day out. Lauren has an NVQ2, NVQ3, Team Leading and NVQ 5. When not at work Lauren likes to organise, send (spend) time with her family and friends and is currently awaiting the arrival of her first child.

Lucy

Lucy

Job Title: Senior Team Joined: 2010

Lucy has been a valued member of the senior team at Ambleside for over 13 years. She holds NVQ2, NVQ3 and team-leading qualifications. Over the years she has supported our residents, staff and relatives in many different ways. Lucy is a devoted mother, enjoys West End Shows and loves making memories with her daughters.

Emmy

Emmy

Job Title: Care Co -Ordinator Joined: 2011

Emmy Has been with Ambleside for 11 years. She has an NVQ2 and is currently completing her Level 5 Assistant Practitioner. She is always keen to further her qualifications and knowledge.

Emmy is also the mother of two children and enjoys spending time with her friends and family. She also likes to relax by going shopping in her spare time. Emmy has also arranged some fantastic events for our residents and their families during her time at Ambleside.

Prashant

Prashant

Job Title: Owner Joined: 2008

Prashant has owned Ambleside Care Home since 2008. He has been working in the care industry since 2006 and previously owned a nursing home in Canterbury. Ambleside is his main focus, and he continuously strives to make improvements to the home. With support from the wonderful team of carers and staff, Ambleside is now one of the standout independent care homes in the Bexhill-on-Sea area and is also one of the top-rated homes on Carehome.co.uk for the area. In his spare time, Prashant enjoys spending time with his family, going to the gym and training in Brazilian Jiu-Jitsu.

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