Southlands Place

33 Hastings Road, Bexhill-on-Sea TN40 2HJ
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9.7 93 Reviews
  • Southlands Place, Bexhill-on-Sea
Located in a quiet residential area in Bexhill-on-Sea, Southlands Place provides residential, dementia and nursing care on a permanent and respite basis.

Residents at the East Sussex care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. There is also a bespoke pub, ‘The Bluebell Inn’, where residents can enjoy a drink with loved ones. Each bedroom is designed and furnished to a high standard with en-suite facilities. Ground-floor rooms have private access to the landscaped gardens.

Situated close to Hastings, Eastbourne and the Sussex Heritage Coast, there is always something to look forward to, with a schedule of regular activities and outings in the home’s own minibus.
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Care Provided by Southlands Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1595
  • Self-Funded Residential Dementia Care: from £1595
  • Self-Funded Nursing Care: from £1845
  • Self-Funded Nursing Dementia Care: from £1845
  • RESPITE Self-Funded Residential Care: from £1745
  • RESPITE Self-Funded Residential Dementia Care: from £1743
  • RESPITE Self-Funded Nursing Care: from £1845
  • RESPITE Self-Funded Nursing Dementia Care: from £1845

Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Southlands Place for full pricing details and T&Cs.

Contact Southlands Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Southlands Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fiona Yurteri (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Open visiting policy at Southlands Place, so friends and family may visit residents at the times which are convenient for them. Beautiful coastal location.

Southlands Place Reviews (93)

9.7

Southlands Place has a Review Score of 9.7 (9.668) out of 10, based on 36 reviews in the last 2 years.
Over all time Southlands Place has 93 reviews.

Overall Experience
  • 74
  • 15
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Date Published
  • 93
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  • 36
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Reviewer Connection to Southlands Place
  • 34
  • 18
  • 9
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  • 4
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Total of 93, showing 81-93
Review from Michael G (Son of Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful state-of-the-art, newly built care home with spacious en-suite rooms and beautifully furnished sitting and dining rooms. But best of all, the staff were fantastic, both caring and professional. My mother could not have been better looked after.
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Review from Irene S (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After three very distressing weeks, with my father in and out of hospital. He was assessed by the Southlands manager. Her understanding and compassion for our desperate situation meant that my father did not have to spend another weekend in hospital. He is now settled and safe in Southlands. Staff and
management have been amazing, so supportive. Southlands does not have a nursing home feel as my father would not tolerate that. It is a beautiful place, so bright and cheerful, it lifts the spirit. Residents and relatives are treated with respect and kindness. It feels like home, a truly holistic environment.
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Review from David C (Cousin of Resident) published on 13 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old cousin moved into Southlands Place after a hip replacement. She needs nursing care due to moderate dementia and relative immobility. It is a new home which is light, airy and well appointed. Her room is bright and comfortable with en-suite facilities. The staff are very caring, friendly
and efficient, spending a lot of time ensuring that all the resident's needs are met. I had lunch in the home and the choice, quality and quantity of food was excellent.
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Review from Gwenda K (Friend of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the nursing home. It is clean/tidy and everyone of the staff are friendly and caring. Also very helpful with any questions or problems, my friends was very disorientated and upset at her move from hospital but the staff were very able and kind to her, we felt quite happy at
leaving her in their charge.
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Review from K G (Son of Resident) published on 19 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, recently had 2 weeks excellent respite care at Southlands Place. It is a wonderful care home with very caring, friendly skilled staff led by an inspirational manager. The brand new care home is beautiful with excellent well appointed facilities. The varied daily activities
were just what my mother needed to keep her stimulated. When we collected my mother she had a healthy glow, was happy and relaxed which is testament to the excellent care she received at Southlands Place.
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Review from Geoff W (Son of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands Place has numerous facilities in a purpose designed, new building in a pleasant location. Excellent care is being provided and once there are more residents it is expected that the variety of activities will increase even further. Early days yet but huge potential to be a wonderful care home.
Reply from Brigid Sedour, Home Manager at Southlands PlaceThank you for your positive review of Southlands Place. We are delighted that you were so pleased with the level of care and thank you for your comments about the overall standard of our home. We build our care team to ensure they are able to provide person-centred care and spend valuable time with our residents. Now that the weather has improved, we are looking at more outside pursuits and also visiting the allotment which we look after in conjunction with other members of the Bexhill Action Alliance Group. Our cupcake baking for the Alzheimer’s society was a great success and residents relished the opportunity to be involved in this venture. We always welcome the opportunity to improve and hope you will continue to share your thoughts with us in the home.
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Review from Clive C (Son of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not feel happier and more satisfied with the care that my father receives at the above home. He has settled so well and this is down to all staff at the home. The home is beautiful and so homely.
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Review from Kate H (Daughter of Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way. Caring staff - nurses, assistants, management. Beautiful brand new home and gardens. My mother came in for respite care after a hospital visit - now she's fine. Thanks for providing a great place.
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Review from Christopher W (Resident) published on 9 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff and nursing care were excellent. Nothing appeared too much trouble for them and they undertook their duties with skill and care and always appeared friendly and concerned for ones welfare.
The kitchen staff were excellent and the food was of a high standard.
The administrative staff
were also excellent and always available to deal with any queries one might have. I could find no fault with this care home. Service at meal times was also very good.
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Review from Christine T (Daughter of Resident) published on 28 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming atmosphere was felt on my visit to Southlands Place both from the staff and very pleasant bright and fresh surroundings. My mother has settled quickly into her new home and we have every confidence that she is being well cared for by everyone at Southlands Place. Each time we visit
mum seems content and being attended to by staff or happily sitting with other residents. We are delighted with all aspects of Southlands Place.
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Review from Ann P (Daughter of Resident) published on 14 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having been in many different homes over the years and both hairdressers and carers this facility beats the lot!
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Review from A S (Wife of Resident) published on 13 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone very friendly. Plenty of staff to talk to residents and make sure they are happy. Respond to their needs. Perhaps could co with a "messy" lounge where games, books, dominoes etc are left on tables to be picked up, used and left. Tables in lounges too low to play games or leave puzzles out.
Maybe need some exercise area. Need a cloakroom for visitors winter coats.
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Review from Denise P (Daughter of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so glad that Southlands opened in Bexhill last month just as I was looking for a really lovely rest home for my father. Not only is the building top class but the staff are so kind, considerate, friendly and patient. Nothing seems too much trouble. They take the utmost care and carry in their work
in the most friendly and approachable way. I could very happily live there myself. I can't recommend them highly enough. They are going to set the standard for care in Bexhill now. We need more care homes of this standard.
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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Southlands Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.668 for Southlands Place is calculated as follows: ( (313 Excellents x 5) + (81 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 416 Ratings = 4.668
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southlands Place is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (114)

Meet the Team (1)

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Fiona Yurteri

Job Title: Home Manager

I have been at Southlands Place for over four years and am proud to have been promoted from Deputy Manager to Home Manager in that time.


As a registered general nurse, I started out my career at Hurstwood Park Neurological Centre, working in the intensive care unit, specialising in brain trauma and injury, supporting patients with Neurological deficits. From there, I transferred my skills to working with residents living with dementia. I have previously managed Nursing Homes and supported the needs of a diverse range of residents.


It is important to me that our residents receive the care and respect that they deserve and that they see this as their home and family. Every day, my team and I want to make a difference to our residents’ lives, seeing a smile on their face and laughing makes everything worthwhile. I have an amazing team around me, and it is important to me that my team are supported in their roles to assist our residents, as well as giving them the opportunity to develop and learn new skills, as this is what has helped me throughout my career.


I hope to welcome you to Southlands Place soon, I’d be delighted to show you around. Best wishes, Fiona.

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