Southlands Place

33 Hastings Road, Bexhill-on-Sea TN40 2HJ
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9.6 83 Reviews
  • Southlands Place, Bexhill-on-Sea
Southlands Place is located in a quiet residential area in Bexhill-on-Sea, providing quality dementia, residential and nursing care for up to 71 elderly residents on a permanent and short stay basis.

With views of the coast and beautiful countryside visible from the dining room and terraces it really is a tranquil environment. There are various lounges that are perfect for socialising, a hair salon, private dining room, bistro, cinema and a stunning landscaped garden for residents to enjoy.

The social atmosphere is enhanced by a comprehensive and flexible program of activities which focuses on physical and emotional health while looking to make the most of community links and personal interests. Every room has been designed and furnished to the highest standard. Every bedroom features ensuite facilities, ground-floor rooms have private access to the landscaped gardens, and staff encourage residents to add personal items to help create a homely atmosphere.

Dementia training promotes the importance of an engaging environment for people living with dementia, ensuring they have the best living experience as well as receiving high quality care.

Southlands Place offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed, and secure whilst also enjoying an active and independent lifestyle.

Please ask the staff for more details on the type of care that is needed, or would like to move in as a couple or any other questions.
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Care Provided by Southlands Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Southlands Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in Charge

  • Fiona Yurteri (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Open visiting policy at Southlands Place, so friends and family may visit residents at the times which are convenient for them. Beautiful coastal location.

Southlands Place Reviews (83)

9.6

Southlands Place has a Review Score of 9.6 (9.635) out of 10, based on 31 reviews in the last 2 years.
Over all time Southlands Place has 83 reviews.

Overall Experience
  • 67
  • 13
  • 1
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Date Published
  • 83
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  • 31
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Reviewer Connection to Southlands Place
  • 33
  • 17
  • 7
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  • 4
  • 2
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  • 1
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  • 1
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Total of 83, showing 61-80
Review from J F (Sister of Resident) published on 23 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the onset initial visit, we (brothers and myself) were given a lovely welcome and viewing. We noted the cleanliness, tidiness and very little smell. As in other homes. The staff have been approachable and helpful especially with the initial settling in of my sister. I am pleased there is now a
minibus available for trips out and more activities are being organised. Since beginning my review to now (Jan) I feel most of the ratings I have given have greatly improved. Thank you.
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Review from Martin W (Son of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Four weeks ago we transferred my father 250 miles to Southlands Place to be near his family and I visit him every day. Dads care home is very impressive especially the quality and level of care he has thus far received. From the manager to the staff caring for Dad on the dementia unit, the care is diligent,
professional and caring. Dad is responding positively which is wonderful. The building looks new and like a hotel! Despite being blind, underweight and lame Dad is extremely well fed with excellent nutritious food and taking new tentative steps in walking. Dad coming here is the best move for him and I'm delighted.
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Review from B O (Wife of Resident) published on 30 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The nurses, carers and other staff are all very pleasant and all doing their jobs very well. I am happy with how well they are looking after my husband.
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Review from Graham S (Son of Resident) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Environment, food, attitude of care/nursing staff always first class. Absolutely no complaints and always a pleasure to visit reception and second floor.
Had very little dealings with management, who are found "distant" - however, with no complaints, one can only suggest they are doing as good a job
as the nursing staff.
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Review from Vanessa H (Daughter of Resident) published on 8 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in the home for 2 years with dementia and now needing full nursing care. I can only speak for those staff that work on the 1st floor but I am sure the excellent care my mother gets is what all residents receive in the home. The staff are friendly and spend a lot of time with the residents,
the entertainment is good and suitable for all needs. The home is clean and warm and has a homely feel. The main reason for this review is to praise the staff who are the very best at what they do, the dedication and consistent strive to meet all the needs of every resident is amazing. I go to the home every day at different times and every time I leave I know my mum is very well looked after. Thank you Southlands Place.
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Review from Tracy E (Daughter of Resident) published on 15 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We found the staff extremely caring, compassionate and friendly.
It did seem that the home was short staffed but the staff, carers and nurses that were there could not be faulted.
The room mum had was lovely, clean and spacious and her bed very cosy and comfortable.
I'm sure everybody there helped
to make mum's final days there as comfortable and peaceful as they could.
Reply from Katie Brewster, Home Manager at Southlands Place
We really appreciate your feedback and are pleased you found our staff at Southlands to be caring, compassionate and friendly and that our team made your mother’s final days both comfortable and…read more
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Review from J B (Resident) assisted by family/friend published on 20 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience and I would not hesitate to recommend this care home to friends and family. It certainly helped me to regain my confidence.
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Review from Tessa T (Daughter of Resident) published on 14 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the manager and staff highly enough for the care and commitment they gave to our mother in her short stay at the home. Unfortunately, she was not able to appreciate her surroundings or care and died very shortly after being admitted. However we, her family did appreciate it and felt
that her last days were dealt with compassionately.
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Review from David U (Son of Resident) published on 14 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are so grateful for the care given by all the staff at Southlands. My mother was there for respite of two weeks. this service, suitable for my mother's needs, has not been easy to find but from the first home visit, we knew by the questions asked that mum would be well cared for. This was the case
as she returned home saying she would like to go and stay again. Best review we could ask for. Thank you for caring for my mother as if she were your loved one.
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Review from Margaret G (Wife of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was more than delighted to be able to move my husband into Southlands from a 3 month long stay in hospital. I found the manager welcoming, warm, a pleasure to talk to and very efficient and thoughtful. I viewed 6 homes and decided on Southlands because it was value for money compared with cheaper
(but I couldn't feel happy with them) and one more expensive but offering a similar environment. Food was wholesome. I have to stress that any niggles are minimal compared with comfort and care. The improvement in my husband is amazing. Thank you Southlands from the bottom of my heart.
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Review from Michael G (Son of Resident) published on 30 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful state-of-the-art, newly built care home with spacious en-suite rooms and beautifully furnished sitting and dining rooms. But best of all, the staff were fantastic, both caring and professional. My mother could not have been better looked after.
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Review from Irene S (Daughter of Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After three very distressing weeks, with my father in and out of hospital. He was assessed by the Southlands manager. Her understanding and compassion for our desperate situation meant that my father did not have to spend another weekend in hospital. He is now settled and safe in Southlands. Staff and
management have been amazing, so supportive. Southlands does not have a nursing home feel as my father would not tolerate that. It is a beautiful place, so bright and cheerful, it lifts the spirit. Residents and relatives are treated with respect and kindness. It feels like home, a truly holistic environment.
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Review from David C (Cousin of Resident) published on 13 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My 90-year-old cousin moved into Southlands Place after a hip replacement. She needs nursing care due to moderate dementia and relative immobility. It is a new home which is light, airy and well appointed. Her room is bright and comfortable with en-suite facilities. The staff are very caring, friendly
and efficient, spending a lot of time ensuring that all the resident's needs are met. I had lunch in the home and the choice, quality and quantity of food was excellent.
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Review from Gwenda K (Friend of Resident) published on 28 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very impressed with the nursing home. It is clean/tidy and everyone of the staff are friendly and caring. Also very helpful with any questions or problems, my friends was very disorientated and upset at her move from hospital but the staff were very able and kind to her, we felt quite happy at
leaving her in their charge.
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Review from K G (Son of Resident) published on 19 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, recently had 2 weeks excellent respite care at Southlands Place. It is a wonderful care home with very caring, friendly skilled staff led by an inspirational manager. The brand new care home is beautiful with excellent well appointed facilities. The varied daily activities
were just what my mother needed to keep her stimulated. When we collected my mother she had a healthy glow, was happy and relaxed which is testament to the excellent care she received at Southlands Place.
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Review from Geoff W (Son of Resident) published on 11 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands Place has numerous facilities in a purpose designed, new building in a pleasant location. Excellent care is being provided and once there are more residents it is expected that the variety of activities will increase even further. Early days yet but huge potential to be a wonderful care home.
Reply from Brigid Sedour, Home Manager at Southlands Place
Thank you for your positive review of Southlands Place. We are delighted that you were so pleased with the level of care and thank you for your comments about the overall standard of our home. We…read more
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Review from Clive C (Son of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I could not feel happier and more satisfied with the care that my father receives at the above home. He has settled so well and this is down to all staff at the home. The home is beautiful and so homely.
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Review from Kate H (Daughter of Resident) published on 1 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent in every way. Caring staff - nurses, assistants, management. Beautiful brand new home and gardens. My mother came in for respite care after a hospital visit - now she's fine. Thanks for providing a great place.
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Review from Christopher W (Resident) published on 9 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care staff and nursing care were excellent. Nothing appeared too much trouble for them and they undertook their duties with skill and care and always appeared friendly and concerned for ones welfare.
The kitchen staff were excellent and the food was of a high standard.
The administrative staff
were also excellent and always available to deal with any queries one might have. I could find no fault with this care home. Service at meal times was also very good.
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Review from Christine T (Daughter of Resident) published on 28 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming atmosphere was felt on my visit to Southlands Place both from the staff and very pleasant bright and fresh surroundings. My mother has settled quickly into her new home and we have every confidence that she is being well cared for by everyone at Southlands Place. Each time we visit
mum seems content and being attended to by staff or happily sitting with other residents. We are delighted with all aspects of Southlands Place.
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Current Review Score: 9.6 (9.635)

Overview of Review Score

The Review Score of 9.6 (9.635) out of 10 for Southlands Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.635 for Southlands Place is calculated as follows: ( (271 Excellents x 5) + (57 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 356 Ratings = 4.635
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southlands Place is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Fiona Yurteri

Job Title: Home Manager

I am proud to have been promoted from Deputy Manager to Home Manager at Southlands Place.


As a registered general nurse, I started out my career at Hurstwood Park Neurological Centre working in the intensive care unit specialising in brain trauma and injury, supporting patients with neurological deficits. From there I transferred my skills to working with residents living with dementia. I have previously managed Nursing Homes and supported the needs of a diverse range of residents.


As Home Manager it is important to me that our residents receive the care and respect that they deserve and that they see this as their home and family. Every day my team want to make a difference in our residents’ lives, seeing a smile on their faces and laughing makes everything worthwhile.


I have an amazing team around me and It is important to me that my team are supported in their roles to assist our residents, as well as giving them the opportunity to develop and learn new skills as this is what has helped me throughout my career. We are all passionate and committed to making Southlands Place home for all.


I have lived in the local area for over 25 years and my favourite aspect is the seafront as well as the close community spirit, including the strong relationships that our home has with the local community. Outside of work, I enjoy running and reading, as well as walking my dogs and spending time with my family and friends.

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