Southlands Place

33 Hastings Road, Bexhill-on-Sea TN40 2HJ
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9.6 79 Reviews
  • Southlands Place, Bexhill-on-Sea
Southlands Place is located in a quiet residential area in Bexhill-on-Sea, providing quality dementia, residential and nursing care for up to 71 elderly residents on a permanent and short stay basis.

With views of the coast and beautiful countryside visible from the dining room and terraces it really is a tranquil environment. There are various lounges that are perfect for socialising, a hair salon, private dining room, bistro, cinema and a stunning landscaped garden for residents to enjoy.

The social atmosphere is enhanced by a comprehensive and flexible program of activities which focuses on physical and emotional health while looking to make the most of community links and personal interests. Every room has been designed and furnished to the highest standard. Every bedroom features ensuite facilities, ground-floor rooms have private access to the landscaped gardens, and staff encourage residents to add personal items to help create a homely atmosphere.

Dementia training promotes the importance of an engaging environment for people living with dementia, ensuring they have the best living experience as well as receiving high quality care.

Southlands Place offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed, and secure whilst also enjoying an active and independent lifestyle.

Please ask the staff for more details on the type of care that is needed, or would like to move in as a couple or any other questions.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1750
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1650
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

These prices are only a guideline, please contact Southlands Place to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Fiona Yurteri (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Open visiting policy at Southlands Place, so friends and family may visit residents at the times which are convenient for them. Beautiful coastal location.

Southlands Place Reviews (79)

9.6

Southlands Place has a Review Score of 9.6 (9.605) out of 10, based on 27 reviews in the last 2 years.
Over all time Southlands Place has 79 reviews.

Overall Experience
  • 63
  • 13
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Date Published
  • 79
  • 10
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  • 27
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Reviewer Connection to Southlands Place
  • 32
  • 17
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Total of 79, showing 1-20
Review from K P (Sister of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home- all staff very lovely helpful and friendly. Helped my brother out no end and make him comfortable and very welcome.
Reply from Nicole Howarth, on behalf of the team at Southlands Place

Many thanks for your positive review. We're so pleased to hear that your brother felt comfortable and welcome at Southlands Place. Our team works hard to create a supportive environment for both residents and their loved ones, so your words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from R W (Great-Niece of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful & attentive. The home is clean and touches such as decent curtains & lamp shades make a homely environment. Multiple activities available. Considerate nurses. Lovely garden. Best care home in the area. I'm grateful my aunt is now a permanent resident.
Reply from Nicole Howarth, on behalf of the team at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your aunt is receiving such great care at Southlands Place. Your kind words about our dedicated team, the variety of activities, and the homely environment mean a lot to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from K S (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum moved to Southlands on December 27th 2024 after spending many weeks in hospital. Initially Mum was very confused, scared and vulnerable. Over time Mum started to settle, put weight on and gained some friends who she readily speaks to. We feel very much that Mum's stay at Southlands has been
very positive and her care and dignity has been one of respect and caring.
The only reason we are moving here is to be closer to us as a family, the distance is very difficult to arrange visiting. We are an hour and a half away. We are very happy to have us near her again but grateful for all the support Mum has been given.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother had such a positive experience at Southlands Place. It's been a pleasure caring for her, and while we'll miss her, we're pleased she'll now be closer to you all. I will pass on your kind comments to the whole team.

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Review from Liz S (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Southlands as a respite resident for a couple of weeks and had a warm and friendly welcome, settling in very quickly. This has helped us to make a decision to change this to permanent residency. We have nothing but praise for the staff who are approachable and friendly but also importantly
very experienced and efficient. My mother has really enjoyed the activities she has joined in with during this time. Southlands does not have the institutional feel (or smell) that so many homes seem to have and visitors are always welcome.
Reply from Home Manager, Home Manager at Southlands Place

Many thanks for your positive review. We're delighted that your mother felt comfortable with us during her respite stay and that she's now part of the Southlands Place family. Providing excellent care and service to our residents and their loved ones is a top priority for us, so your feedback truly means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from S M (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was hospitalised in 2022 with sepsis and pneumonia. On discharge, his old care home did not meet his needs and he was transferred to Southlands Place in August 2022 since that date he has thrived.
The care he receives is excellent on both the domestic and the medical side.
He is known to
both care and management staff. He is treated with kindness and respect. His physical needs are met promptly and professionally and staff attempt to engage with him frequently each day despite his dementia and deafness.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your father is happy at Southlands Place and that both his physical and emotional needs are being met with the level of care, respect, and kindness we strive to provide every day. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from K H (Resident) assisted by family/friend published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable, and satisfied with care received.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review, Kath! We're delighted to hear that you're happy with the care you're receiving at Southlands Place. Your feedback will be shared with the team.

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Review from D M (Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent-home from home.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that you're happy and consider Southlands Place as a home away from home. I will pass on your kind comments to the whole team.

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Review from L M (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The management team and all staff were warm, welcoming and at all times professional. At all times they had my dad's best interests in mind and made the move into care extremely easy.
I can definitely recommend Southlands care home
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your father received such great care at Southlands Place and that we made his transition into care a smooth and positive experience. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.

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Review from Jenny M (Daughter of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum move to Southlands she has been very happy. Its lovely that we can visit at any time and are always made very welcome.
Mum is looked after so well by all the lovely staff. She enjoys all the food and she has a lovely room.
The entertainment is fantastic.
The home is first class and
well managed. A+++.
Reply from Fiona Yurteri, Home Manager at Southlands Place

Many thanks for your positive review. We're happy to hear that your mum is receiving such great care at Southlands Place and is happy with her room, the food, and the entertainment. I will pass on your kind comments to the whole team, who will be delighted to hear your feedback.

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Review from Sylvia S (Friend of Resident) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been to a lot of fan days and events and have found that the staff and building to be excellent. I am a friend of a resident here and it doesn't matter what time of day you visit you have a lovely welcome.
The staff are all friendly and the building is very well equipped.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your experiences at Southlands Place have been so positive. I will pass on your kind comments to the whole team.

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Review from H F (Friend of Resident) published on 17 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Enjoyed the Valentine quiz and the atmosphere in this lovely care home. The staff is very welcoming and looks after you very well.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you enjoyed the Valentine's Day quiz and that you felt welcomed by the team at Southlands Place. I will pass on your kind comments to the whole team.

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Review from J C (Husband of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is very well organised, with very obliging and helpful management and staff.
Activities and entertainment were arranged and enjoyed by my wife and me. I would recommend this care home for anyone looking for peace of mind, that your loved one is being treated with the best possible care
and kindness.
Reply from Fiona Yurteri, Home Manager at Southlands Place

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that your wife is receiving such great care at Southlands Place. Providing peace of mind and excellent care is our priority, and it's great to know we've met your expectations. I will pass your kind comments on to the team who will be delighted to hear your feedback.

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Review from S H (Daughter-in-law of Resident) published on 17 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had our 3-year-old grandson and his mum come over for the day and he was very excited to go and see the 'Christmas Grotto' and take part in the Christmas craft fair. It did not disappoint! The activities girls have done a fantastic job and are to be congratulated. Since my father-in-law has been
in the home, they have organised daily activities and a monthly theme.
They are worth their weight in gold.
Reply from Home Manager, Home Manager at Southlands Place

Many thanks for leaving us such a brilliant review. We're delighted to hear that your father-in-law is receiving great care at Southlands Place and that you all enjoyed our Christmas event. I will pass on your kind comments to the whole team.

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Review from Sarah W (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We couldn't have found a better place for my mother during the last months of her life. She didn't want to be in a nursing home but the compassion, patience, and care shown by the staff made the transition so much easier and she settled in happily after all! Even when short-staffed she was never forgotten
or left out of activities (even though bedridden) and felt truly part of the 'family'.
Reply from Home Manager, Home Manager at Southlands Place

Thank you so much for your wonderful feedback. We're so sorry for your loss and we hope we could make the last months of your mother's life as enjoyable and peaceful as possible. We know that it was a difficult transition for her to stay in a nursing home but we're glad she settled in and enjoyed her stay. It was an absolute pleasure having her as part of the Southlands family and she will certainly be missed. Our team will be touched to hear your lovely comments!

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Review from Michael T (Son of Resident) published on 8 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the care staff very attentive and sensitive to my mother's needs. They are all very caring and compassionate. Keep up the good work and stay cheerful as you are.
Reply from Home Manager, Home Manager at Southlands Place

Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your mother is receiving such great care at Southlands Place and will pass on your kind comments to the whole team.

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Review from Pat S (Daughter of Resident) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is a new resident. We never thought she'd leave the hospital, following a bad fall and 16 weeks in the acute ward, then rehab. She is frail, but resilient. She has had a warm welcome and loves her new room, and the lovely staff. Within a couple of days, she'd had a manicure and been to the hairdressers,
and I heard her laugh for the first time in months, when she described going into the garden to hear ukulele players entertain! Thank you Southlands!
Reply from Home Manager, Home Manager at Southlands Place

Thank you so much for your lovely feedback, we're so delighted that Mum is happy and enjoying all the pampering and entertainment!

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Review from Carol S (Daughter of Resident) published on 19 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum went to the care home after a spell in hospital. During her stay at the home, she was shown nothing but kindness, support and compassion by the staff, and without their help, she would not have made such a remarkable recovery.
We, as a family, can not thank the manager and her team enough for
the part they all played in Mum's health improving.
The activities kept Mum entertained throughout her stay, and Mum enjoyed her trips to the inclusive hairdresser.
If there was a criticism, the food could be hit and miss at times.
Reply from Fiona Yurteri, Home Manager at Southlands Place

Thank you for your lovely comments; it was a pleasure for us to support your mum. It brings the team great joy to see the positive impact that they have had on your mum's life and that she has now been able to return home. We look forward to seeing her at our future events.

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Review from David N (Husband of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very pleased to entrust the care of my 85-year-old wife to Southlands Place. I found the staff very caring and nothing was too much trouble for them if I asked for anything. Many of the nurses went above and beyond their normal duties to ensure that my wife felt settled. I know that she was not
always the easiest resident/patient. I cannot comment on the food and activities and although my wife was funded I would recommend this home to anyone who is looking for an above-the-range of care.
Reply from Fiona Yurteri, Home Manager at Southlands Place

Thank you very much for your kind words, David. Nothing will stop us from delivering outstanding care for our residents at Southlands Place. It was a pleasure to take care of your wife in the time she spent with us and to be able to support you at this time. The team joins me in thanking you for your positive comments.

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Review from K C (Daughter of Resident) published on 11 July 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother died of aspiration pneumonia and sepsis despite my repeated requests that she see a doctor. I was told there is no access to a doctor, only a paramedic. She was not given the correct nursing care she needed. I will never forgive myself for letting her be placed here.
Reply from Fiona Yurteri, Home Manager at Southlands Place

We would like to once again express our heartfelt condolences. The health and well-being of our residents are our top priorities, and we work closely with health professionals who provide medical recommendations and make decisions in collaboration with our residents and their families. We understand that our team reached out to you in January to discuss your mother. If you wish to talk further about any aspects of her care, please do not hesitate to contact wecare@ariacare.co.uk. We take great pride in the resident experience and are committed to delivering the high-quality care that our residents expect and deserve.

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Review from A B (Partner of Resident) published on 21 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is a friendly, welcoming place to be and my partner has settled in surprisingly well in a short time. Management and staff have got to know him and his likes and dislikes quickly and I have found it easy to talk to staff about any concerns I've had in this initial period. I love the fact one
can visit at any time. The food is very good and my partner's well-being has improved since he moved in.
Reply from Fiona Yurteri, Home Manager at Southlands Place

Thank you, we are so pleased to read your wonderful comments about the care your partner is receiving, the positive effect on them and the peace of mind for you; the team were thrilled with your feedback, as we strive for personalised-centred care for all our lovely residents. Thank you once again.

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Current Review Score: 9.6 (9.605)

Overview of Review Score

The Review Score of 9.6 (9.605) out of 10 for Southlands Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.605 for Southlands Place is calculated as follows: ( (230 Excellents x 5) + (53 Goods x 4) + (15 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 309 Ratings = 4.605
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southlands Place is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Fiona Yurteri

Job Title: Home Manager

I am proud to have been promoted from Deputy Manager to Home Manager at Southlands Place.


As a registered general nurse, I started out my career at Hurstwood Park Neurological Centre working in the intensive care unit specialising in brain trauma and injury, supporting patients with neurological deficits. From there I transferred my skills to working with residents living with dementia. I have previously managed Nursing Homes and supported the needs of a diverse range of residents.


As Home Manager it is important to me that our residents receive the care and respect that they deserve and that they see this as their home and family. Every day my team want to make a difference in our residents’ lives, seeing a smile on their faces and laughing makes everything worthwhile.


I have an amazing team around me and It is important to me that my team are supported in their roles to assist our residents, as well as giving them the opportunity to develop and learn new skills as this is what has helped me throughout my career. We are all passionate and committed to making Southlands Place home for all.


I have lived in the local area for over 25 years and my favourite aspect is the seafront as well as the close community spirit, including the strong relationships that our home has with the local community. Outside of work, I enjoy running and reading, as well as walking my dogs and spending time with my family and friends.

Frequently Asked Questions about Southlands Place

What types of Care is Southlands Place registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Southlands Place have?

There are 72 Single Rooms.

What are the Facilities & Services at Southlands Place?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Southlands Place to the centre of Bexhill-on-Sea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southlands Place to verify any information. View our terms and conditions. Southlands Place has an Enhanced Service - more info.