Southlands Place

33 Hastings Road, Bexhill-on-Sea TN40 2HJ
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9.7 90 Reviews
  • Southlands Place, Bexhill-on-Sea
Southlands Place is located in a quiet residential area in Bexhill-on-Sea, providing quality dementia, residential and nursing care for up to 71 elderly residents on a permanent and short stay basis.

With views of the coast and beautiful countryside visible from the dining room and terraces it really is a tranquil environment. There are various lounges that are perfect for socialising, a hair salon, private dining room, bistro, cinema and a stunning landscaped garden for residents to enjoy.

The social atmosphere is enhanced by a comprehensive and flexible program of activities which focuses on physical and emotional health while looking to make the most of community links and personal interests. Every room has been designed and furnished to the highest standard. Every bedroom features ensuite facilities, ground-floor rooms have private access to the landscaped gardens, and staff encourage residents to add personal items to help create a homely atmosphere.

Dementia training promotes the importance of an engaging environment for people living with dementia, ensuring they have the best living experience as well as receiving high quality care.

Southlands Place offers first-class facilities and accommodation, allowing residents to feel welcome, relaxed, and secure whilst also enjoying an active and independent lifestyle.

Please ask the staff for more details on the type of care that is needed, or would like to move in as a couple or any other questions.
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Care Provided by Southlands Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 72 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1595
  • Self-Funded Residential Dementia Care: from £1620
  • Self-Funded Nursing Care: from £1861
  • Self-Funded Nursing Dementia Care: from £1750
  • RESPITE Self-Funded Residential Care: from £1745
  • RESPITE Self-Funded Residential Dementia Care: from £1745
  • RESPITE Self-Funded Nursing Care: from £1845
  • RESPITE Self-Funded Nursing Dementia Care: from £1845

These prices are only a guideline, please contact Southlands Place to find out the exact price for your requirements.

Contact Southlands Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Southlands Place to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Fiona Yurteri (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (72)
  • Single Rooms with Ensuite Wet Room (72)

Visiting

  • Open visiting policy at Southlands Place, so friends and family may visit residents at the times which are convenient for them. Beautiful coastal location.

Southlands Place Reviews (90)

9.7

Southlands Place has a Review Score of 9.7 (9.695) out of 10, based on 34 reviews in the last 2 years.
Over all time Southlands Place has 90 reviews.

Overall Experience
  • 73
  • 13
  • 2
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Date Published
  • 90
  • 15
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  • 34
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Reviewer Connection to Southlands Place
  • 34
  • 18
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  • 2
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Total of 90, showing 1-20
Review from Janet W (Respite Resident) published on 20 February 2026 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Interesting. Most impressed by the Christmas Fayre at the end of November, the work the staff put in was great. Terrible day but a good total towards Help the Homeless.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Southlands PlaceThank you for taking the time to review us. We very much appreciate your feedback. We're pleased you were so impressed by the Christmas Fayre, despite the terrible weather! If there's ever anything more we can do to support you in the future, please don't hesitate to get in touch.
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Review from Julia A (Daughter of Resident) published on 19 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the wonderful team on the ground floor for their superb care of my mother. At a recent hospital appointment the consultant was very impressed by the comprehensive notes and information I was given to take to the appointment by the team. It appears this is not what they normally
see, but it is standard practice for Southlands Place. The consultant also commented on how well cared for her skin is. "You are somewhere very special" were his words to her. We know that. My mother is cared for so well and not just physically as her emotional wellbeing is just as important to them.
Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Southlands PlaceThank you so much for your kind words! This lovely review really means so much to our whole team. It's great to hear how impressed the consultant was with the care your mother is receiving, especially her skin. If there's ever anything more we can do for you or for her, please don't hesitate to ask!
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Review from G W (Wife of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was admitted onto the 2nd floor, very much mentally alert but in reality at the end of life, and I was unable to continue looking after him at home. Not only were the staff professionally competent and personally engaging with him as the resident, but I feel that that they all equally supported
me and my emotional needs at such a challenging time. The environment of the home is light and bright, for residents able and inclined to take part in activities there is plenty to occupy them, the food is plentiful and generally of a high standard, and the flexibility of visiting second to none. In my husband's last week on a syringe driver, I was able to stay in his room overnight, and was able to feel a part of his life closing down, in a very comfortable and compassionate way.
Reply from Rowen Campbell, on behalf of the team at Southlands PlaceThank you for taking the time to write us a review and for sharing your story on this platform. It was an honour to be able to care for your husband during that time, and we're glad that you were able to be such an important part of it too. We're glad to have been of support to you as well, and if there is ever anything more we can do, please just let us know.
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Review from P R (Son of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely setting, with a very caring and kind nursing team. Southlands has a calming feel to it, and I always feel welcome when popping in to visit.


I am very grateful that my father is able to be a resident and receive the care he needs, to support with a nasty degenerative illness.

Reply from Rhiannon Freeman-Gray, Divisional Marketing Manager at Southlands PlaceThank you very much for taking the time to share this lovely review. It's a pleasure to have your father in the home. If there's ever anything more we can do to support him or you, please don't hesitate to ask.
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Review from Pat S (Daughter of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum arrived in a poor state of health after 16 weeks in hospital. Slowly but surely and with great kindness, care and expertise, the staff helped her settle and rest relax and repair giving her a wonderful last year of life. She had company, fun activities, parties, entertainment- a full social calendar!
As her life was drawing to a close the care was sensitive as were the meetings with family. She was at peace, looked beautiful and we were so touched. Thank you.
Reply from Rowen Campbell, on behalf of the team at Southlands PlaceThank you for your kind words - we are all so sorry for your loss. It was an honour and a privilege to be able to care for your mum, and she is very much missed by the team. We appreciate you taking the time to write us a review, and if there is ever anything more we can do to help, please just ask.
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Review from Margaret R (Friend of Resident) published on 12 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely modern facilities. Calm, happy atmosphere. Staff are friendly and helpful - especially in the dining room on the 1st floor. Lots of fun activities.
Reply from Stuart Lamacraft, on behalf of the team at Southlands PlaceThank you for sharing your feedback. We're pleased to hear you enjoyed the calm atmosphere and facilities, and that the team - particularly in the dining room - made such a positive impression. It's also great to know the activities add to the sense of enjoyment around the home.
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Review from S W (Grandson of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, plenty of spaces to move around and sit and chat.
Nice and clean.
Lots of festive decorations.
I look forward to seeing how my grandad embraces the experience.
Reply from Rowen Campbell, on behalf of the team at Southlands PlaceThank you for taking the time to write us a review. We're delighted to have your grandad with us, and we're looking forward to helping him get the most from life at Southlands Place. Do let us know if there is anything more we can do to support him.
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Review from Brian H (Husband of Resident) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful that my wife is in such a lovely place.
The staff are so kind, patient and understanding of her condition.
Could not be better.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for taking the time to leave us such a lovely review! We're happy to hear that your wife is receiving such great care at Southlands Place. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Sarah W (Friend of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlands Place provides outstanding person centred care, treating clients with dignity and respect. Staff put all the residents first, and nothing is too much trouble even when they are busy.
As a personal assistant to a resident whom I take out on a weekly basis, I liaise with activities assistant,
nurse practitioners, incl. care staff, all of whom are kind, friendly and approachable.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for your review and kind comments regarding our home and colleagues. We're delighted to hear you've had such positive experiences with our team at Southlands Place. Creating a welcoming and supportive environment is very important to us, so your words really mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Maggie S (Friend of Resident) published on 17 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so pleased with Southlands Place for my elderly 103 year old friend. He initially came in for respite yet after a short while we came to the conclusion that he would be much happier and safer at Southlands Place care home after having several falls at home.
He has not had one fall in Southlands
place and I regularly cook him if he is happy and comfortable to which he replies "oh yes I am quite comfy here and the stay are lovely" I never thought I would hear him say that as he never liked the idea of a home yet Southlands Place has stayed up to the mark.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your friend has settled in so well at Southlands Place and that he feels safe, comfortable, and well looked after by our team. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Naomi S (Friend of Resident) published on 9 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful, friendly staff. Pleasant surroundings. We didn't realise we had to phone prior to coming to eat lunch with my friend (misinformed), but were made welcome anyway.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for taking the time to leave us such a fantastic review! We're happy to hear you had a positive experience during your visit to Southlands Place. We're sorry for the confusion around lunchtime arrangements. We ask visitors to let us know in advance (where possible) so we can manage numbers and ensure everything runs smoothly. Having residents enjoy lunch with friends and family is a lovely experience that we always encourage. We'll make sure our visitor information is clearer moving forward. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Anne P (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy with my mum being at Southlands Place. The staff are very friendly and seem to really care about their clients.
The building is bright and welcoming with a bistro area near the reception that gives off a good vibe.
There are activities to do daily if one wishes, singing, arts and crafts,
film afternoons, bingo, music and memories etc.
There is a dinning room if one wishes to socialise. With a lounge and dinner room area on each floor with other rooms to sit in quietly if one wishes.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you so much for your lovely review. We're delighted to hear how happy you are with your mum being at Southlands Place. It's wonderful to know that you find the environment welcoming and that our team's care and friendliness have made a positive impression. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from Susan H (Daughter-in-law of Resident) published on 8 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law has now been at Southlands for a year. During this time I have nothing but praise for the entertainments girls. Every month there is a different theme and it is always a pleasure to walk in. Their recent autumn window is amazing from the outside I thought the drawings were stencils,
but no, everything to my amazement was hand drawn! They are a credit to the home.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for your review and kind comments regarding our team. Our activities team at Southlands Place puts a great deal of creativity and care into everything they do, and it's lovely to hear that their efforts, especially the hand-drawn autumn window, made such a positive impression. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from P T (Daughter of Resident) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing, very kind and caring and nothing is too much trouble. Although cleanliness almost everywhere is good, sometimes my mum's room has not been hoovered as often as I think it should be. Food, I think there could be more emphasis put on vegetables and salads, especially in the summer.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for taking the time to leave us a review! We're happy to hear that your mum is receiving such great care at Southlands Place and that the kindness and care our team provides has made such a positive impact. We also appreciate your feedback regarding cleanliness and meals. Cleanliness is very important to us, and I'll follow up with the housekeeping team to address this. Thank you for your suggestion about including more vegetables and salads, particularly during the summer months. I'll pass this on to our catering team as we continue to review and improve our menus. Thank you once again for your review.
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Review from K P (Sister of Resident) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful care home- all staff very lovely helpful and friendly. Helped my brother out no end and make him comfortable and very welcome.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceMany thanks for your positive review. We're so pleased to hear that your brother felt comfortable and welcome at Southlands Place. Our team works hard to create a supportive environment for both residents and their loved ones, so your words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from R W (Great-Niece of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are helpful & attentive. The home is clean and touches such as decent curtains & lamp shades make a homely environment. Multiple activities available. Considerate nurses. Lovely garden. Best care home in the area. I'm grateful my aunt is now a permanent resident.
Reply from Nicole Howarth, on behalf of the team at Southlands PlaceThank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your aunt is receiving such great care at Southlands Place. Your kind words about our dedicated team, the variety of activities, and the homely environment mean a lot to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from K S (Daughter of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our Mum moved to Southlands on December 27th 2024 after spending many weeks in hospital. Initially Mum was very confused, scared and vulnerable. Over time Mum started to settle, put weight on and gained some friends who she readily speaks to. We feel very much that Mum's stay at Southlands has been
very positive and her care and dignity has been one of respect and caring.
The only reason we are moving here is to be closer to us as a family, the distance is very difficult to arrange visiting. We are an hour and a half away. We are very happy to have us near her again but grateful for all the support Mum has been given.
Reply from Home Manager, Home Manager at Southlands PlaceThank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother had such a positive experience at Southlands Place. It's been a pleasure caring for her, and while we'll miss her, we're pleased she'll now be closer to you all. I will pass on your kind comments to the whole team.
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Review from Liz S (Daughter of Resident) published on 11 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother stayed at Southlands as a respite resident for a couple of weeks and had a warm and friendly welcome, settling in very quickly. This has helped us to make a decision to change this to permanent residency. We have nothing but praise for the staff who are approachable and friendly but also importantly
very experienced and efficient. My mother has really enjoyed the activities she has joined in with during this time. Southlands does not have the institutional feel (or smell) that so many homes seem to have and visitors are always welcome.
Reply from Home Manager, Home Manager at Southlands PlaceMany thanks for your positive review. We're delighted that your mother felt comfortable with us during her respite stay and that she's now part of the Southlands Place family. Providing excellent care and service to our residents and their loved ones is a top priority for us, so your feedback truly means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from S M (Son of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was hospitalised in 2022 with sepsis and pneumonia. On discharge, his old care home did not meet his needs and he was transferred to Southlands Place in August 2022 since that date he has thrived.
The care he receives is excellent on both the domestic and the medical side.
He is known to
both care and management staff. He is treated with kindness and respect. His physical needs are met promptly and professionally and staff attempt to engage with him frequently each day despite his dementia and deafness.
Reply from Home Manager, Home Manager at Southlands PlaceThank you for taking the time to leave us such a fantastic review! We're delighted to hear that your father is happy at Southlands Place and that both his physical and emotional needs are being met with the level of care, respect, and kindness we strive to provide every day. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from K H (Resident) assisted by family/friend published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Comfortable, and satisfied with care received.
Reply from Home Manager, Home Manager at Southlands PlaceThank you for taking the time to leave us such a fantastic review, Kath! We're delighted to hear that you're happy with the care you're receiving at Southlands Place. Your feedback will be shared with the team.
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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Southlands Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Southlands Place is calculated as follows: ( (309 Excellents x 5) + (63 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 394 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Southlands Place is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Jan 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

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Fiona Yurteri

Job Title: Home Manager

I am proud to have been promoted from Deputy Manager to Home Manager at Southlands Place.


As a registered general nurse, I started out my career at Hurstwood Park Neurological Centre working in the intensive care unit specialising in brain trauma and injury, supporting patients with neurological deficits. From there I transferred my skills to working with residents living with dementia. I have previously managed Nursing Homes and supported the needs of a diverse range of residents.


As Home Manager it is important to me that our residents receive the care and respect that they deserve and that they see this as their home and family. Every day my team want to make a difference in our residents’ lives, seeing a smile on their faces and laughing makes everything worthwhile.


I have an amazing team around me and It is important to me that my team are supported in their roles to assist our residents, as well as giving them the opportunity to develop and learn new skills as this is what has helped me throughout my career. We are all passionate and committed to making Southlands Place home for all.


I have lived in the local area for over 25 years and my favourite aspect is the seafront as well as the close community spirit, including the strong relationships that our home has with the local community. Outside of work, I enjoy running and reading, as well as walking my dogs and spending time with my family and friends.

Frequently Asked Questions about Southlands Place

What types of Care is Southlands Place registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Southlands Place have?

There are 72 Single Rooms.

What are the Facilities & Services at Southlands Place?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Southlands Place to the centre of Bexhill-on-Sea?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southlands Place to verify any information. View our terms and conditions. Southlands Place has an Enhanced Service - more info.