Southlands Place is a bright, modern, home-from-home with excellent facilities.J M(Daughter of Resident/Service User)
Southlands Place is a bright, modern, home-from-home with excellent facilities.J M(Daughter of Resident/Service User)
Located in a quiet residential area in Bexhill-on-Sea, Southlands Place provides residential, dementia and nursing care on a permanent and respite basis.
Residents at the East Sussex care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. There is also a bespoke pub, ‘The Bluebell Inn’, where residents can enjoy a drink with loved ones. Each bedroom is designed and furnished to a high standard...
Located in a quiet residential area in Bexhill-on-Sea, Southlands Place provides residential, dementia and nursing care on a permanent and respite basis.
Residents at the East Sussex care home can enjoy quality facilities including a café, cinema room and hair and beauty salon. There is also a bespoke pub, ‘The Bluebell Inn’, where residents can enjoy a drink with loved ones. Each bedroom is designed and furnished to a high standard with en-suite facilities. Ground-floor rooms have private access to the landscaped gardens.
Situated close to Hastings, Eastbourne and the Sussex Heritage Coast, there is always something to look forward to, with a schedule of regular activities and outings in the home’s own minibus.
Contact Southlands Place to confirm what's included and get a personalised quote:
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Southlands Place for full pricing details and T&Cs.
Southlands Place has a Review Score of 9.8 (9.755) out of 10, based on 37 reviews in the last 2 years.
Over all time Southlands Place has 99 reviews.
He has not had one fall in...
He has not had one fall in Southlands place and I regularly cook him if he is happy and comfortable to which he replies "oh yes I am quite comfy here and the stay are lovely" I never thought I would hear him say that as he never liked the idea of a home yet Southlands Place has stayed up to the mark.
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your friend has settled in so well at Southlands Place and that he feels safe, comfortable, and well looked after by our team. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Wonderful, friendly staff. Pleasant surroundings. We didn't realise we had to phone prior to coming to eat lunch with my friend (misinformed), but were made welcome anyway.
Wonderful, friendly staff. Pleasant surroundings. We didn't realise we had to phone prior to coming to eat lunch with my friend (misinformed), but were made welcome anyway.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear you had a positive experience during your visit to Southlands Place. We're sorry for the confusion around lunchtime arrangements. We ask visitors to let us know in advance (where possible) so we can manage...
Thank you for taking the time to leave us such a fantastic review! We're happy to hear you had a positive experience during your visit to Southlands Place. We're sorry for the confusion around lunchtime arrangements. We ask visitors to let us know in advance (where possible) so we can manage numbers and ensure everything runs smoothly. Having residents enjoy lunch with friends and family is a lovely experience that we always encourage. We'll make sure our visitor information is clearer moving forward. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
There are activities to do daily if one wishes, singing, arts and...
There is a dinning room if one wishes to socialise. With a lounge and dinner room area on each floor with other rooms to sit in quietly if one wishes.
Thank you so much for your lovely review. We're delighted to hear how happy you are with your mum being at Southlands Place. It's wonderful to know that you find the environment welcoming and that our team's care and friendliness have made a positive impression. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
My father-in-law has now been at Southlands for a year. During this time I have nothing but praise for the entertainments girls. Every month there is a different theme and it is always a pleasure to walk in. Their recent autumn window is amazing from the outside I thought the drawings were...
My father-in-law has now been at Southlands for a year. During this time I have nothing but praise for the entertainments girls. Every month there is a different theme and it is always a pleasure to walk in. Their recent autumn window is amazing from the outside I thought the drawings were stencils, but no, everything to my amazement was hand drawn! They are a credit to the home.
Thank you for your review and kind comments regarding our team. Our activities team at Southlands Place puts a great deal of creativity and care into everything they do, and it's lovely to hear that their efforts, especially the hand-drawn autumn window, made such a positive impression. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
The staff are amazing, very kind and caring and nothing is too much trouble. Although cleanliness almost everywhere is good, sometimes my mum's room has not been hoovered as often as I think it should be. Food, I think there could be more emphasis put on vegetables and salads, especially in the...
The staff are amazing, very kind and caring and nothing is too much trouble. Although cleanliness almost everywhere is good, sometimes my mum's room has not been hoovered as often as I think it should be. Food, I think there could be more emphasis put on vegetables and salads, especially in the summer.
Thank you for taking the time to leave us a review! We're happy to hear that your mum is receiving such great care at Southlands Place and that the kindness and care our team provides has made such a positive impact. We also appreciate your feedback regarding cleanliness and meals. Cleanliness is...
Thank you for taking the time to leave us a review! We're happy to hear that your mum is receiving such great care at Southlands Place and that the kindness and care our team provides has made such a positive impact. We also appreciate your feedback regarding cleanliness and meals. Cleanliness is very important to us, and I'll follow up with the housekeeping team to address this. Thank you for your suggestion about including more vegetables and salads, particularly during the summer months. I'll pass this on to our catering team as we continue to review and improve our menus. Thank you once again for your review.
Wonderful care home- all staff very lovely helpful and friendly. Helped my brother out no end and make him comfortable and very welcome.
Wonderful care home- all staff very lovely helpful and friendly. Helped my brother out no end and make him comfortable and very welcome.
Many thanks for your positive review. We're so pleased to hear that your brother felt comfortable and welcome at Southlands Place. Our team works hard to create a supportive environment for both residents and their loved ones, so your words mean a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Staff are helpful & attentive. The home is clean and touches such as decent curtains & lamp shades make a homely environment. Multiple activities available. Considerate nurses. Lovely garden. Best care home in the area. I'm grateful my aunt is now a permanent resident.
Staff are helpful & attentive. The home is clean and touches such as decent curtains & lamp shades make a homely environment. Multiple activities available. Considerate nurses. Lovely garden. Best care home in the area. I'm grateful my aunt is now a permanent resident.
Thank you for taking the time to leave us such a fantastic review! We're so pleased to hear that your aunt is receiving such great care at Southlands Place. Your kind words about our dedicated team, the variety of activities, and the homely environment mean a lot to us. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Our Mum moved to Southlands on December 27th 2024 after spending many weeks in hospital. Initially Mum was very confused, scared and vulnerable. Over time Mum started to settle, put weight on and gained some friends who she readily speaks to. We feel very much that Mum's stay at Southlands has been...
The only reason we are moving here is to be closer to us as a family, the distance is very difficult to arrange visiting. We are an hour and a half away. We are very happy to have us near her again but grateful for all the support Mum has been given.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother had such a positive experience at Southlands Place. It's been a pleasure caring for her, and while we'll miss her, we're pleased she'll now be closer to you all. I will pass on your kind comments to the whole team.
My mother stayed at Southlands as a respite resident for a couple of weeks and had a warm and friendly welcome, settling in very quickly. This has helped us to make a decision to change this to permanent residency. We have nothing but praise for the staff who are approachable and friendly but also...
My mother stayed at Southlands as a respite resident for a couple of weeks and had a warm and friendly welcome, settling in very quickly. This has helped us to make a decision to change this to permanent residency. We have nothing but praise for the staff who are approachable and friendly but also importantly very experienced and efficient. My mother has really enjoyed the activities she has joined in with during this time. Southlands does not have the institutional feel (or smell) that so many homes seem to have and visitors are always welcome.
Many thanks for your positive review. We're delighted that your mother felt comfortable with us during her respite stay and that she's now part of the Southlands Place family. Providing excellent care and service to our residents and their loved ones is a top priority for us, so your feedback truly...
Many thanks for your positive review. We're delighted that your mother felt comfortable with us during her respite stay and that she's now part of the Southlands Place family. Providing excellent care and service to our residents and their loved ones is a top priority for us, so your feedback truly means a lot. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
Comfortable, and satisfied with care received.
Comfortable, and satisfied with care received.
Thank you for taking the time to leave us such a fantastic review, Kath! We're delighted to hear that you're happy with the care you're receiving at Southlands Place. Your feedback will be shared with the team.
Excellent-home from home.
Excellent-home from home.
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that you're happy and consider Southlands Place as a home away from home. I will pass on your kind comments to the whole team.
I can definitely recommend Southlands care home
I can definitely recommend Southlands care home
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your father received such great care at Southlands Place and that we made his transition into care a smooth and positive experience. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
The staff are all friendly and the building is very well equipped.
The staff are all friendly and the building is very well equipped.
Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that your experiences at Southlands Place have been so positive. I will pass on your kind comments to the whole team.
Enjoyed the Valentine quiz and the atmosphere in this lovely care home. The staff is very welcoming and looks after you very well.
Enjoyed the Valentine quiz and the atmosphere in this lovely care home. The staff is very welcoming and looks after you very well.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you enjoyed the Valentine's Day quiz and that you felt welcomed by the team at Southlands Place. I will pass on your kind comments to the whole team.
Activities and entertainment were arranged and enjoyed by my wife and me. I would recommend this care home for anyone looking for peace of mind, that your loved one is being treated with the best possible...
Activities and entertainment were arranged and enjoyed by my wife and me. I would recommend this care home for anyone looking for peace of mind, that your loved one is being treated with the best possible care and kindness.
Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that your wife is receiving such great care at Southlands Place. Providing peace of mind and excellent care is our priority, and it's great to know we've met your expectations. I will pass your kind comments on to the team who will be delighted to hear your feedback.
We couldn't have found a better place for my mother during the last months of her life. She didn't want to be in a nursing home but the compassion, patience, and care shown by the staff made the transition so much easier and she settled in happily after all! Even when short-staffed she was never...
We couldn't have found a better place for my mother during the last months of her life. She didn't want to be in a nursing home but the compassion, patience, and care shown by the staff made the transition so much easier and she settled in happily after all! Even when short-staffed she was never forgotten or left out of activities (even though bedridden) and felt truly part of the 'family'.
Thank you so much for your wonderful feedback. We're so sorry for your loss and we hope we could make the last months of your mother's life as enjoyable and peaceful as possible. We know that it was a difficult transition for her to stay in a nursing home but we're glad she settled in and enjoyed...
Thank you so much for your wonderful feedback. We're so sorry for your loss and we hope we could make the last months of your mother's life as enjoyable and peaceful as possible. We know that it was a difficult transition for her to stay in a nursing home but we're glad she settled in and enjoyed her stay. It was an absolute pleasure having her as part of the Southlands family and she will certainly be missed. Our team will be touched to hear your lovely comments!
I have always found the care staff very attentive and sensitive to my mother's needs. They are all very caring and compassionate. Keep up the good work and stay cheerful as you are.
I have always found the care staff very attentive and sensitive to my mother's needs. They are all very caring and compassionate. Keep up the good work and stay cheerful as you are.
Thank you for taking the time to leave us such a fantastic review. We're happy to hear that your mother is receiving such great care at Southlands Place and will pass on your kind comments to the whole team.
We, as a family, can not thank the manager and her team enough for...
If there was a criticism, the food could be hit and miss at times.
Thank you for your lovely comments; it was a pleasure for us to support your mum. It brings the team great joy to see the positive impact that they have had on your mum's life and that she has now been able to return home. We look forward to seeing her at our future events.
I was very pleased to entrust the care of my 85-year-old wife to Southlands Place. I found the staff very caring and nothing was too much trouble for them if I asked for anything. Many of the nurses went above and beyond their normal duties to ensure that my wife felt settled. I know that she was...
I was very pleased to entrust the care of my 85-year-old wife to Southlands Place. I found the staff very caring and nothing was too much trouble for them if I asked for anything. Many of the nurses went above and beyond their normal duties to ensure that my wife felt settled. I know that she was not always the easiest resident/patient. I cannot comment on the food and activities and although my wife was funded I would recommend this home to anyone who is looking for an above-the-range of care.
Thank you very much for your kind words, David. Nothing will stop us from delivering outstanding care for our residents at Southlands Place. It was a pleasure to take care of your wife in the time she spent with us and to be able to support you at this time. The team joins me in thanking you for your positive comments.
My mother died of aspiration pneumonia and sepsis despite my repeated requests that she see a doctor. I was told there is no access to a doctor, only a paramedic. She was not given the correct nursing care she needed. I will never forgive myself for letting her be placed here.
My mother died of aspiration pneumonia and sepsis despite my repeated requests that she see a doctor. I was told there is no access to a doctor, only a paramedic. She was not given the correct nursing care she needed. I will never forgive myself for letting her be placed here.
We would like to once again express our heartfelt condolences. The health and well-being of our residents are our top priorities, and we work closely with health professionals who provide medical recommendations and make decisions in collaboration with our residents and their families. We...
We would like to once again express our heartfelt condolences. The health and well-being of our residents are our top priorities, and we work closely with health professionals who provide medical recommendations and make decisions in collaboration with our residents and their families. We understand that our team reached out to you in January to discuss your mother. If you wish to talk further about any aspects of her care, please do not hesitate to contact wecare@ariacare.co.uk. We take great pride in the resident experience and are committed to delivering the high-quality care that our residents expect and deserve.
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I have been at Southlands Place for over eight years and am proud to have been promoted from Deputy Manager to Home Manager in that time.
As a...
I have been at Southlands Place for over eight years and am proud to have been promoted from Deputy Manager to Home Manager in that time.
As a registered general nurse, I started out my career at Hurstwood Park Neurological Centre, working in the intensive care unit specialising in brain trauma and injury, supporting patients with Neurological deficits. From there, I transferred my skills into working with residents living with dementia. I have previously managed Nursing Homes and supported the needs of a diverse range of residents.
It is important to me that our residents receive the care and respect that they deserve and that they see this as their home and family. Everyday myself and my team want to make a difference to our residents’ lives; seeing a smile on their face and laughing makes everything worthwhile. I have an amazing team around me, and it is important to me that my team are supported in their roles to assist our residents, as well as giving them the opportunity to develop and learn new skills, as this is what has helped me throughout my career.
Outside of work, I enjoy running, reading, walking along the seafront and spending time with family and friends, as well as supporting local charities through fundraising activities. I hope to welcome you to Southlands Place soon; I’d be delighted to show you around. Best wishes, Fiona.
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