Whitegates is a leading not-for-profit care home in Hastings. One of the most established homes in the area, Whitegates was once a Tea House welcoming visitors and is now a 21-bed countryside residence offering person-centred residential and respite care in a warm, homely setting.
As part of Greensleeves Care, a leading UK care charity, Whitegates puts people before profit. Residents receive award-winning care starting with longer trial stays to ease the...
Whitegates is a leading not-for-profit care home in Hastings. One of the most established homes in the area, Whitegates was once a Tea House welcoming visitors and is now a 21-bed countryside residence offering person-centred residential and respite care in a warm, homely setting.
As part of Greensleeves Care, a leading UK care charity, Whitegates puts people before profit. Residents receive award-winning care starting with longer trial stays to ease the move into care, along with peace of mind provided by Greensleeves’ 'Home for Life' funding assurance, which ensures no resident is ever asked to leave if funds run out.
Located in rural Westfield near Hastings and Rye, and surrounded by extensive grounds, the home offers peaceful countryside living. The 21 spacious, fully furnished bedrooms feature ensuite wet rooms, with a small number of larger twin rooms for couples or companions wishing to live together. Residents are encouraged to personalise their rooms with photos, ornaments, and small furniture to create comfort and familiarity.
A daily programme of activities and social events helps residents stay active and engaged, whether trying new pursuits or continuing familiar hobbies. Both indoor and outdoor options promote wellbeing and nurture friendships over shared interests.
Mealtimes are central to life at Whitegates. In-house chefs cater to individual tastes and dietary needs, while summer barbeques and al fresco dining on the sun-filled patio add variety and enjoyment.
The long-standing care team brings years of experience and a strong community spirit. Alongside the experienced the Family Liaison Manager, the team is always available to answer questions, provide guidance, and welcome visitors. Families are encouraged to contact Whitegates for advice or to arrange a visit, with the team ready to support them every step of the way.
Contact Whitegates to confirm what's included and get a personalised quote:
Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.
The price(s) shown are provided by the care home. Contact Whitegates for full pricing details and T&Cs.
Whitegates has a Review Score of 9.0 (8.974) out of 10, based on 4 reviews in the last 2 years.
Over all time Whitegates has 49 reviews.
Mum has lived at Whitegates happily for the past 5 months and likens it to a 'Country Hotel for the elderly'. She enjoys her friendships and conversations with the other residents during mealtimes in the dining room, as well as the food! She also partakes in some of the various activities provided...
Mum has lived at Whitegates happily for the past 5 months and likens it to a 'Country Hotel for the elderly'. She enjoys her friendships and conversations with the other residents during mealtimes in the dining room, as well as the food! She also partakes in some of the various activities provided in the lounge and who knew she was so competitive! Mum speaks warmly about the lovely care team who make her feel happy, safe and settled in her new forever home. When visiting we always find Michelle and her care team helpful and friendly. As a family we are really pleased to now see mum enjoying and embracing this new phase of her life. We would certainly recommend Whitegates to anyone who finds themselves needing to place their loved one into either respite or long term care.
Your kind words about the staff team are greatly appreciated and will be shared with the team. It is wonderful to...
Thank you for your lovely review. We are delighted to hear that your mum has settled so well at Whitegates and is enjoying the friendships, activities, and care provided by our team.Your kind words about the staff team are greatly appreciated and will be shared with the team. It is wonderful to know that your mum feels happy, safe, and at home with us.
Thank you for your recommendation and for trusting us with your mum's care.
A wonderful atmosphere with dedcated staff. I felt happy leaving Juliet with you all.Thank you Sewyn.
A wonderful atmosphere with dedcated staff. I felt happy leaving Juliet with you all.Thank you Sewyn.
Thank you for your kind feedback. We are delighted to hear that you felt happy and reassured leaving your loved one in our care. Creating a warm, welcoming atmosphere and having a dedicated team is very important to us, so it is wonderful to know this has been reflected in your experience. Your...
Thank you for your kind feedback. We are delighted to hear that you felt happy and reassured leaving your loved one in our care. Creating a warm, welcoming atmosphere and having a dedicated team is very important to us, so it is wonderful to know this has been reflected in your experience. Your appreciation means a great deal to all of us, and we will be sure to share your comments with the team.
The staff at Whitegates have been so wonderful to Nanny. She has been at the home for nearly 6 years now and thoroughly enjoys the food, activities and care. Her room feels like a home and she has been able to have personalised help based on her personal prefrences and needs. As a family, we are so...
One additional need would be lasagna on the menu, not too many arts and craft sessions.
We are delighted to hear that she feels at home with us and that she...
Dear Francesca,Thank you also for your helpful comments regarding the menu and activities. We really value this kind of feedback, as it helps us continue to tailor our services to residents preferences and ensure everyone feels engaged and listened to.
A good experience.
A good experience.
Thank you so much for your review. We greatly appreciate your kind words, and I will share your comments with the team.
Whitegates continues to improve. My Mum has been here for about 7 years. I would say that Whitegates has improved greatly in the last 18 months. The manager is excellent. She has introduced the gold standard recently and the staff explained this well to residents and relatives. Also excellent chef...
Whitegates continues to improve. My Mum has been here for about 7 years. I would say that Whitegates has improved greatly in the last 18 months. The manager is excellent. She has introduced the gold standard recently and the staff explained this well to residents and relatives. Also excellent chef and his staff! The manager works hard and ensures that everything runs to a good standard, now it seems to be running at its best. The residents I see in the lounge seem settled and happy and I often chat with them all. Regular patient reviews are excellent.
Thank you so much for your lovely review. We greatly appreciate your kind words and I will share your comments with the team.
I have recently moved into Whitegate and I am very happy and settled. The care provided is excellent and from living on my own for a long time I feel really happy and at home.
I have recently moved into Whitegate and I am very happy and settled. The care provided is excellent and from living on my own for a long time I feel really happy and at home.
Thank you for your review of Whitegates, we are so pleased that you have made Whitegates your home and it's so lovely to see that you have settled well and enjoying your new home.
From the moment we first physically saw Whitegates, there was a positive feeling. We were warmly met, invited to join in the afternoon's activities offered great coffee and cake, and were shown around the home and grounds - we were taken aback! The decision where to place Mum was suddenly so...
From the moment we first physically saw Whitegates, there was a positive feeling. We were warmly met, invited to join in the afternoon's activities offered great coffee and cake, and were shown around the home and grounds - we were taken aback! The decision where to place Mum was suddenly so simple. Now, a resident for a few weeks, there is no looking back. The staff are simply brilliant, and the entire home is spotless and truly homely. Long may it last!
Thank you so much for your lovely review. We greatly appreciate your kind words, and I will share your comments with the team.
My aunt has been a resident since February 2023. She is extremely well cared for and nothing seemed to be too much trouble by all the staff who are caring and considerate. The ambience in the home is excellent and so is the food, this also applies to other residents.
My aunt has been a resident since February 2023. She is extremely well cared for and nothing seemed to be too much trouble by all the staff who are caring and considerate. The ambience in the home is excellent and so is the food, this also applies to other residents.
Thank you so much for your lovely review. We greatly appreciate your kind words and I will share your comments with the team.
Thank you all for giving me such a wonderful stay. Friendly staff, so kind and helpful. Great choice of food.
Thank you all for giving me such a wonderful stay. Friendly staff, so kind and helpful. Great choice of food.
Thank you for your review of Whitegates Care Home, we are so pleased that you have enjoyed your stay with us, I will share your comments with the team. Many thanks once again.
A comfortable and well-run home. It is of much value to me as an elderly widow and provides all the services I require in a friendly and helpful manner.
A comfortable and well-run home. It is of much value to me as an elderly widow and provides all the services I require in a friendly and helpful manner.
Thank you so much for your lovely review. We greatly appreciate your kind words and I will share your comments with the team.
This care home is excellent. It is the perfect place to be. The staff are helpful and very obliging. The food is excellent. I would recommend it to anyone.
This care home is excellent. It is the perfect place to be. The staff are helpful and very obliging. The food is excellent. I would recommend it to anyone.
Thank you so much for your lovely review. We greatly appreciate your kind words and I will share your comments with the team.
I have a very comfortable, spacious room with delightful views over farmland. The food is excellent with plenty of choice. Having lived alone most of my life, I am enjoying the company of other residents and staff. Most of all I...
I have a very comfortable, spacious room with delightful views over farmland. The food is excellent with plenty of choice. Having lived alone most of my life, I am enjoying the company of other residents and staff. Most of all I commend the high standards and quality of the accommodation with the warmth and friendliness of the staff. Homeliness of the highest quality.
Many thanks once again for taking the time to complete the review of our home and yours.
We went to the Christmas party which was fantastic. The singer entertained at the summer BBQ and is a regular visitor, he didn't disappoint this time. Fantastic food, wine and company. My dad and the other residents were all having a lovely time. The staff are always active and inclusive. They made...
We went to the Christmas party which was fantastic. The singer entertained at the summer BBQ and is a regular visitor, he didn't disappoint this time. Fantastic food, wine and company. My dad and the other residents were all having a lovely time. The staff are always active and inclusive. They made sure no-one was left alone ad did the volunteers.
Clint Farmer - Home Manager
My mother has been at Whitegates for a few months having originally come in for respite following numerous falls in her own home. She is now a permanent resident and realises this is the best place for her, where she is safe and well cared for. The place is bright and airy and beautifully kept...
The staff provide excellent 24-hour care and always keep me informed about my mum, which is very important to me as I do not live nearby. Altogether a brilliant care home.
Thank you for completing this review for Whitegates, we are pleased that Mum has decided to stay with us and that she has started to settle and make Whitegates her home. We are pleased that this gives you peace of mind knowing that Mum is in a much safer environment. I will share all...
Dear Vicki,Clint.
I prefer not to recommend anything to other people. Very unwise. I do not have any experience with other homes so it is difficult to judge. However, I have been satisfied. Carers are good. The Interior of the building is well kept. Outside is a wonderful country situation. The other night I was...
I prefer not to recommend anything to other people. Very unwise. I do not have any experience with other homes so it is difficult to judge. However, I have been satisfied. Carers are good. The Interior of the building is well kept. Outside is a wonderful country situation. The other night I was very unwell and the care for me was excellent. Normal daily activities are well chosen and we can always make suggestions.
Fun activities in the afternoon. Lovely location and building. Very friendly and helpful staff. I am very well looked after. I get a bit lonely in the evenings as everyone goes to bed.
Fun activities in the afternoon. Lovely location and building. Very friendly and helpful staff. I am very well looked after. I get a bit lonely in the evenings as everyone goes to bed.
Thank you so much for this lovely review and comments, we are pleased that you feel safe and at home at Whitegates early into your journey with us. We are pleased that you are enjoying the activities too. I have advised the activities team regarding the evenings to see what they can suggest/support for you.
Mum has been looked after with care and attention from her first arrival. Carers are kind and thoughtful with many more senior carers having been there throughout. Meals have now significantly improved with an excellent new chef.
Mum has been looked after with care and attention from her first arrival. Carers are kind and thoughtful with many more senior carers having been there throughout. Meals have now significantly improved with an excellent new chef.
Thank you for this positive review, Brenda, we are very pleased that you are happy with the care and treatment that Mum receives at Whitegates, I will share your review/comments with the team.
My mother has been in Whitegates in Westfield for two months. Initially, she went for respite care, within a month she wanted to stay. My sister and I were very unsure that she would want to stay - she loved her home. When asked on several different occasions, Mum said she wanted to stay. Yesterday...
The rooms are beautiful, the garden and the setting delightful.
Thank you, Pam, for your review of our home and the care that Mum is receiving at Whitegates, we are so pleased that Mum is enjoying herself and lovely to hear and see that she has found new energy to join in with all the activities and is also interacting well with the other residents and staff....
Thank you, Pam, for your review of our home and the care that Mum is receiving at Whitegates, we are so pleased that Mum is enjoying herself and lovely to hear and see that she has found new energy to join in with all the activities and is also interacting well with the other residents and staff. We are also pleased that she is enjoying the meals at Whitegates too as the activities and meal times are a real highlight of the Whitegates experience.
The special afternoons such as Filliapno day and teddy bear picnic are fantastic and I enjoy hearing all about them. Overall Mum is very happy at Whitegates...
The special afternoons such as Filliapno day and teddy bear picnic are fantastic and I enjoy hearing all about them. Overall Mum is very happy at Whitegates so her family are delighted.
Thank you so much for completing this review for us, we are all very pleased that Mum is enjoying her time at Whitegates, and its good to know that she is sharing these details with you during your visits, I will make sure that the activities team and the chefs are aware of your comments.
The care and attention given to my aunt was very important to me as I was living so far away from the home. The staff kept me informed of any changes in my aunt, and the phone calls between us were always met with reassurance that my aunt had settled into the home and with the other residents.
The care and attention given to my aunt was very important to me as I was living so far away from the home. The staff kept me informed of any changes in my aunt, and the phone calls between us were always met with reassurance that my aunt had settled into the home and with the other residents.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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We're proud to share that Greensleeves Care has been named among the Sunday Times Top 100 Apprenticeship Employers 2026. With more than 60 colleagues currently undertaking apprenticeships across our homes,...
Greensleeves Care has once again been recognised in the carehome.co.uk Top 20 Large Care Home Groups in England for 2026 – a remarkable milestone and the organisation’s ninth consecutive year...
Greensleeves Care is celebrating a milestone achievement — with three of its care homes, Lavender Fields in Sevenoaks, The Manor in Windsor, and Broadlands in Suffolk, becoming the first in...
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Michelle has over twenty years of experience within the care industry. Michelle Joined Greensleeves Care in 2009 and joined the team at Whitegates in...
Michelle has over twenty years of experience within the care industry. Michelle Joined Greensleeves Care in 2009 and joined the team at Whitegates in 2024.
Michelle believes that the resident always comes first, and we aim to deliver high standards of care and maintain their independence in doing so.
I joined Whitegates...
I qualified as a midwife in the Philippines in 1987. I worked in Neonatal wards in the Hospital and also out in the community.I believe in providing a very good standard of care to our residents, I particularly enjoy the satisfactory rewards received upon doing this.
that all their needs are met; I work with a fantastic team of staff...
I enjoy my role as senior carer looking after the residents and making surewalking my dog, spending my time with my family, enjoying holidays on the Spanish islands and going out with friends for meals.
Being a senior carer can be challenging role but also one of the most rewarding and fulfilling jobs, for me it’s a way of life, and not just a job....
Being a senior carer can be challenging role but also one of the most rewarding and fulfilling jobs, for me it’s a way of life, and not just a job. Whitegates is my second home, we work hard as a team in providing our residents a healthy, comfortable and safe place to live.
I love working at Whitegates as it is has a great family atmosphere. We are very supportive to each other, our residents and their families. We have...
I love working at Whitegates as it is has a great family atmosphere. We are very supportive to each other, our residents and their families. We have many events at Whitegates for relatives, residents and staff to mix socially giving lots of hilarity and wine. I like cycling, running and have a hectic social life with friends.
The care home lists weekly fees per person between £1,598 and £2,163 for residential care (respite between £1,598 and £2,164). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority.
Older Person Care is the registered (by the Care Quality Commission) category of Care.
There are 22 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
3.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whitegates to verify any information. View our terms and conditions. Whitegates has an Enhanced Service -what an Enhanced Service includes.