Whitegates

Mum has lived at Whitegates happily for the past 5 months and likens it to a 'Country Hotel for the elderly'. She enjoys her friendships and conversations with the other residents during mealtimes in the dining room, as well as the food! She also partakes in some of the various activities provided in the lounge and who knew she was so competitive! Mum speaks warmly about the lovely care team who make her feel happy, safe and settled in her new forever home. When visiting we always find Michelle and her care team helpful and friendly. As a family we are really pleased to now see mum enjoying and embracing this new phase of her life. We would certainly recommend Whitegates to anyone who finds themselves needing to place their loved one into either respite or long term care.

A wonderful atmosphere with dedcated staff. I felt happy leaving Juliet with you all.Thank you Sewyn.

One additional need would be lasagna on the menu, not too many arts and craft sessions.

A good experience.

Whitegates continues to improve. My Mum has been here for about 7 years. I would say that Whitegates has improved greatly in the last 18 months. The manager is excellent. She has introduced the gold standard recently and the staff explained this well to residents and relatives. Also excellent chef and his staff! The manager works hard and ensures that everything runs to a good standard, now it seems to be running at its best. The residents I see in the lounge seem settled and happy and I often chat with them all. Regular patient reviews are excellent.

I have recently moved into Whitegate and I am very happy and settled. The care provided is excellent and from living on my own for a long time I feel really happy and at home.

From the moment we first physically saw Whitegates, there was a positive feeling. We were warmly met, invited to join in the afternoon's activities offered great coffee and cake, and were shown around the home and grounds - we were taken aback! The decision where to place Mum was suddenly so simple. Now, a resident for a few weeks, there is no looking back. The staff are simply brilliant, and the entire home is spotless and truly homely. Long may it last!

My aunt has been a resident since February 2023. She is extremely well cared for and nothing seemed to be too much trouble by all the staff who are caring and considerate. The ambience in the home is excellent and so is the food, this also applies to other residents.

Thank you all for giving me such a wonderful stay. Friendly staff, so kind and helpful. Great choice of food.

A comfortable and well-run home. It is of much value to me as an elderly widow and provides all the services I require in a friendly and helpful manner.

This care home is excellent. It is the perfect place to be. The staff are helpful and very obliging. The food is excellent. I would recommend it to anyone.

I have a very comfortable, spacious room with delightful views over farmland. The food is excellent with plenty of choice. Having lived alone most of my life, I am enjoying the company of other residents and staff. Most of all I commend the high standards and quality of the accommodation with the warmth and friendliness of the staff. Homeliness of the highest quality.

We went to the Christmas party which was fantastic. The singer entertained at the summer BBQ and is a regular visitor, he didn't disappoint this time. Fantastic food, wine and company. My dad and the other residents were all having a lovely time. The staff are always active and inclusive. They made sure no-one was left alone ad did the volunteers.

The staff provide excellent 24-hour care and always keep me informed about my mum, which is very important to me as I do not live nearby. Altogether a brilliant care home.

I prefer not to recommend anything to other people. Very unwise. I do not have any experience with other homes so it is difficult to judge. However, I have been satisfied. Carers are good. The Interior of the building is well kept. Outside is a wonderful country situation. The other night I was very unwell and the care for me was excellent. Normal daily activities are well chosen and we can always make suggestions.

Fun activities in the afternoon. Lovely location and building. Very friendly and helpful staff. I am very well looked after. I get a bit lonely in the evenings as everyone goes to bed.

Mum has been looked after with care and attention from her first arrival. Carers are kind and thoughtful with many more senior carers having been there throughout. Meals have now significantly improved with an excellent new chef.

The rooms are beautiful, the garden and the setting delightful.

The special afternoons such as Filliapno day and teddy bear picnic are fantastic and I enjoy hearing all about them. Overall Mum is very happy at Whitegates so her family are delighted.

The care and attention given to my aunt was very important to me as I was living so far away from the home. The staff kept me informed of any changes in my aunt, and the phone calls between us were always met with reassurance that my aunt had settled into the home and with the other residents.