Ash Grove Care Home - Specialise Dementia

I always enjoy visiting. The staff are friendly and look after the residents with great care. The residents are treated respectfully and with dignity.

Would strongly recommend this home.

My relative is so happy at Ash Grove! Everyone is so friendly and caring. They always have enough time to help, either with my relative or with any enquiries I may have. The food looks delicious and the rooms are warm and cosy. I cannot speak highly enough of the staff at Ash Grove and really appreciate all that they do for my relative.

My Mum has been attending the Day Centre at Ash Grove since the summer. All the staff are friendly and welcoming. The day centre manager has gone out of her way to help my mum settle in and feel at home with patience and understanding. She has taken the time to find out what Mum likes doing in order to provide much-needed activities and stimulation.

I have not seen my dear dad so happy and relaxed for a long time, since living there, it has given him a second lease of life.

I love Ash Grove when I walk in, smell clean washing, home cooking and very happy residents.

Very kind and caring, nothing is too much trouble. Lovely warm and welcoming at all times.

Ash Grove is a good and caring home with very helpful and friendly staff. All the staff in the home will always put themselves out to help you and your loved one and all I can say is a big thank you.

My mother has been at Ash Grove for almost twelve months. All the staff are warm and friendly and when we visit nothing is too much trouble, even on the few occasions when we have arrived unannounced. She is looked after with respect and kindness and the staff are also very supportive to us as it has been a difficult time. She likes all the staff and they are very patient with her and they are very caring.

The home appears very homely. Staff are attentive and welcoming during visits. The team facilitated a room move after the client had shown preference to a different room - very person-centred. The staff appear to enjoy time with clients in communal areas. Lots of laughing could be heard.

This care home are kind, considerate and helpful at all times. My mother is 102 years old and very independent, but the staff are wonderful with her. I cannot praise the staff enough.

Although this care home has a CQC rating of good when it should be excellent. There have been no cases of covid19, amongst the residents or the staff. The management and care assistants are all first-class and can take great pride in all they do. My mother always talks very highly of all the staff, which of course, makes me very happy. Thank you very much for looking after Mum.

Words seem inadequate to explain the excellent level of care and attention that was given to my mother in her last few years at Ash Grove. The home has a warm, friendly atmosphere and all the staff are very attentive to all the residents. I had no doubts leaving my mother in their safe hands, she was always treated as an individual and with respect and was looked after with such kindness. She was never forced to do anything she didn't want to but would be gently encouraged when needed. During my mother's last few weeks, the staff went beyond their duty of care and were always there when required without encroaching on the family personal time. Having spent many hours with my mother during her last few days, I witnessed first hand how the staff perform and I have nothing but praise for the way they look after all the residents (and their families when they visit).

The management are very helpful, friendly and supportive. The carers are very good with the residents and treat them with respect and dignity, they also have patience with them and kindness. There are always different activities for the residents to stimulate them. The home is always clean and tidy. The maintenance is very good with improvements and repairs going on most of the time.

I have been here for a year and can truthfully say that everyone is taken such good care of.

She is, generally, very happy here. The happiest since the onset of dementia.

It was heartwarming and put our minds at rest to see the care, love and support the staff gave him at this time. I can't thank them enough for their kindness and cheerfulness.

The family and my brother were pleased we selected Ash Grove Care Home for his end of life care.

All his needs were fulfilled to his satisfaction.

I have observed great acts of kindness whilst visiting my father and have noted many times how caring, compassionate and patient the staff are when dealing with the residents.