Ash Grove Care Home - Specialise Dementia

8-10 Woodville Road, Bexhill-on-Sea TN39 3EU
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9.3 46 Reviews
  • Ash Grove Care Home - Specialise Dementia, Bexhill-on-Sea
Ash Grove Care home provides dementia, old age care and day care to older people in Bexhill, with a homely atmosphere, provided by experienced staffed team.

The home has a number of rooms, many with en-suite facilities and wet rooms. It has two large communal lounge areas and access to an open plan kitchen, ensuring residents feel at home.

Outside the home, residents can enjoy a back garden, where they can relax freely, whilst alarms surrounding the property alert staff to anyone outside.   

The home features lift access to all floors ensuring residents can access the all facilities on site and are easily able to travel the short distance to the sea front and local facilities in Bexhill-on-Sea.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £900 – £1300
  • Self-Funded Residential Dementia Care: £950 – £1300
  • RESPITE Self-Funded Residential Care: £900 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £950 – £1300

Our fees for the Day Centre are as follows
£80 per day without transport
£90 per day with pick up OR drop off
£100 per day with pick up AND drop off

These prices are only a guideline, please contact Ash Grove Care Home - Specialise Dementia to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Lisa Moore (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014
  • Number of floors: 4

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (25)

Parking

  • free parking

Ash Grove Care Home - Specialise Dementia Reviews (46)

9.3

Ash Grove Care Home - Specialise Dementia has a Review Score of 9.3 (9.299) out of 10, based on 5 reviews in the last 2 years.
Over all time Ash Grove Care Home - Specialise Dementia has 46 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ash Grove Care Home - Specialise Dementia
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Review from Thiyagarajah A (Friend of Resident) published on 26 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and friendly environment.
Staff are knowledgeable and informative.
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Review from E H (Resident) published on 24 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Staff are very kind.
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Review from E R (Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything is good.
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Review from K H (Daughter of Resident) published on 23 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The frontline care staff are friendly and kind.
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Review from Jacqueline W (Daughter-in-law of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home to be warm and welcoming, a home from home. The staff are plentiful and attentive to the residents.
The bedrooms are clean and kept tidy. There appear to be plenty of activities for the residents to join in if they want to.


All in all a good experience, we are happy with the

standard of care.
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Review from D S (Niece of Resident) published on 11 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ash Grove Care Home have good management and staff employed. Both are of exceptional quality in the rest home with staff and management going the extra mile to ensure the residents are well cared for and happy. We are always welcomed and nothing is too much trouble.
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Review from Timothy T (Resident) published on 11 March 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was referred to this establishment for a short respite period. I have been made to feel very happy here and all of the staff are excellent at their jobs. Consequently, after this rest, I feel much fitter both mentally and physically.
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Review from I M (Son of Resident) published on 4 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and welcoming staff. Very attentive. Safe and secure building. Very clean and comfortable accommodation. Wide choice of food and drink where staff would make alternative meals if needed. All staff seemed fully updated on our mum's day to day well-being and would give unprompted updates when
any of us arrived.
Great communications including phone calls to update as required.
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Review from N W (Granddaughter of Resident) published on 18 November 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I felt that towards the end of my nans stay it become more of a business than a home. The original girls especially were still very good. However, due to new management, the others seemed to lose their passion. The home lost its sparkle and became too procedure driven.
With a little love and genuine
care the place could be great exactly how it was when we first moved nan in.
Reply from Puvi Sri, Director at Ash Grove Care Home - Specialise Dementia

This is an old review, related to a short term temporary manager and the manager was removed long ago. This reviewers grandmother was in our care home for 5 years. She was funded by ESCC Adult Social Care therefore; she was in a smaller room on the 1st floor for about 4 years. When she couldn’t walk Adult Social Care wanted to move her into a nursing home. But her daughter loved our care and services and doesn’t want her to move out of Woodville Rest Home and pleaded with us to keep her at Woodville. Therefore, we had made arrangements with Adult Social Care and the district nurse to keep her at Woodville. We never became nor moved towards business, during the care of this resident. When she was unable to walk, we gave her a room with one of the best facilities of the home, on the ground floor, without any extra charges (normally these rooms are for private clients).
You can see the resident's daughter's (Nikki W) review as well.
Currently, we have a new good manager, as well as our old same previous careers.

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Review from June S (Daughter of Resident) published on 17 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident at Woodville Rest Home for approx. 7 years. She had dementia and at times could be very confused and also very argumentative. There were times that she would test my patience but the staff would be so supportive and give advice on how to cope with this. The home had a very warm,
welcoming atmosphere. The staff are kind, friendly, caring and professional in what they do. My mother passed away at Woodville Rest Home peacefully in December and I felt the care she was given was only the best in every way possible. A big thank you to you all and I would recommend Woodville Rest Home to anyone -100%!
Reply from P.S, Director at Ash Grove Care Home - Specialise Dementia

This is an old review, related to a short term temporary manage and the manager was removed a longtime ago. The lady's grandmother was in our care home for 5 years. She was funded by ESCC Adult Social Care therefore; she was in a smaller room on the 1st floor for about 4 years. When she couldn’t walk Adult Social Care wanted to move her into a nursing home. But her daughter loved our care and services and doesn’t want her to move out of our care home and pleaded with us to keep her at Woodville. Therefore, we have made arrangements with Adult Social Care and district nurse to keep her at Woodville.  We never became nor moved towards business, during the care of her mother. When she was unable to walk, we gave her a room with one of the best facilities of the home, on the ground floor, without any extra charges (normally these rooms are for private clients).
You can see her daughter's review as well.


Currently, we have a new good experienced manager, as well as our experienced old same previous careers.

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Review from G W (Nephew of Resident) published on 9 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt has advanced dementia and is virtually immobile. She rarely understands when being talked to and cannot put a sentence together. The staff are warm, attentive, consoling and gentle. They give her little things to do like sorting teddy bears, not terribly tidy but she tries to put them in a box.
I am always made welcome and see my Aunt clean and well dressed and looking smart.
Besides my visiting the home I get calls and updates about my Aunt.
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Review from J.S.O (Daughter-in-law of Resident) published on 26 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law spent about 6-7 years in Woodville Rest Home and all I can do is give nothing but praise for this care home. Staff were always obliging and everything was never too much trouble for them. Staff were always obliging and every time I visited, I always felt welcomed and felt there was
a very happy atmosphere. I was always given necessary information with regard to my mother-in-law on how things were, which made coping so much easier. I would always recommend this care home.
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Review from Cindy S (Friend of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My family have known this lady for a long time, so we came to the home to visit her. The staff were very hands on with the residents, making sure they have everything they need and are happy with everything. I am looking for a home for my mother and would be more than happy to have my mother in Woodville
Rest Home.
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Review from Sarah W (Niece of Resident) published on 16 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since being at Woodville Rest Home, my aunt has been made to feel settled and at home. The staff are caring and attentive and very considerate to her individual needs.
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Review from L E (Friend of Resident) published on 1 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Woodville Rest Home a warm and friendly place with hardworking, loving staff who are dedicated to the residents that they feel safe and secure.
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Review from Malcolm O (Son of Resident) published on 26 August 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother had dementia and it took a lot of hard looking to find a care home that she felt at home in. She was welcomed by caring and friendly staff, mum had a nice bright room, plenty of food that was well cooked. She spent 7 very happy years there and was loved by all the staff before passing on.
I cannot thank the staff and management enough for looking after mum.
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Review from N S (Daughter-in-law of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff and they really take care of residents. I would have no hesitation in recommending this home to anyone.
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Review from Keith B (Son of Resident) published on 26 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care and support my mother receives at Woodville. Staff are always helpful.
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Review from Kim S (Daughter-in-law of Resident) published on 19 August 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been here for a few years now and she is extremely well cared for. She has had some difficult problems but the excellent staff care for her as if she was their own relation. I can't visit as much as I would like but I am confident and secure in the fact that she is well-cared for
and happy. I can relax in knowing she is in safe hands. Her dementia can sometimes make her behaviour difficult to deal with but I cannot express how caring, patient and gentle the staff are. They absolutely make the place. It is her home there and the place makes it like a proper home, not a care home. However, they are professional and ensure the dignity of the residents are at the forefront of their care.
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Review from Paul D (Son of Resident) published on 17 August 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has dementia and so hardly knows where she is. The team appear to be very kind to her and work with her to calm her down and renew calm to her mind. I am sure that the quality of the food they give her renewed strength. Being able to have a few home belongings in the room will make things
easier for mother to remember a little of her previous life full of memories.
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Current Review Score: 9.3 (9.299)

Overview of Review Score

The Review Score of 9.3 (9.299) out of 10 for Ash Grove Care Home - Specialise Dementia is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.966 for Ash Grove Care Home - Specialise Dementia is calculated as follows: ( (56 Excellents x 5) + (2 Goods x 4) ) ÷ 58 Ratings = 4.966
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.333 Points relating to the number of positive Reviews for Ash Grove Care Home - Specialise Dementia is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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