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Avon House

40-42 Shakespeare Road, Worthing, West Sussex BN11 4AS
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I cannot rate the staff and manager highly enough for the care and compassion shown to my fatherAmanda B(Daughter of Resident/Service User)
Avon House, Worthing
Avon House is a shining example of how a care home should beJulie-Ann S(Daughter of Resident/Service User)
Avon House, Worthing
Avon House were so supportive and approachable and instantly put our minds at easeA L(Daughter of Resident/Service User)
Avon House, Worthing

Established in 1991, Avon House was one of the first care homes to specialise in dementia care. The home is part of the Cobham Care Group along with its sister home Avon Manor. The home is situated in a quiet, tree-lined road that is only a short distance from Worthing Hospital, Worthing town centre and the seafront.

Cobham Care’s philosophy is that every resident is an individual - individuals’ needs change...  

Care Provided by Avon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia Care£1,650 - £1,750N/A

Contact Avon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracy Reed (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)

Visiting

  • Please get in touch to arrange a visit at Avon House.

Parking

  • Free parking is available on the surrounding streets.

Avon House Reviews (63)

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9.9

Avon House has a Review Score of 9.9 (9.909) out of 10, based on 19 reviews in the last 2 years. Over all time Avon House has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Carol H (Friend of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

We found Avon House friendly, and caring, especially during the difficult time of covid and being unable to visit, they were always available and patient when all we were able to do was phone for updates as to how our friend was settling in. They always had plenty of activities going on and while our friend was only going to stay a short time, she was so happy she wanted to stay. Which says an awful lot about the staff and the home.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to review Avon House.

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Review from Amy W (Great-Niece of Resident) published on 6 December 2022 Submitted via Website
Overall Experience

The staff at Avon House put so much care and attention into providing great care and fantastic activities for all the residents. My great aunt always had a lovely smile on her face and this is down to the wonderful team at Avon House. Thank you all for your hard work, it is much appreciated.

Reply from Tracy Reed, Manager at Avon House

Many thanks for taking the time to review Avon House.

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Review from J B (Granddaughter of Resident) published on 24 November 2022 Submitted via Postal Card
Overall Experience
Avon House Care Home, what an incredible home with an outstanding team.
The home is always clean and smells fresh, we are always made to feel very welcome. The care staff and management go above and beyond to ensure all residents are clean, safe and happy, nothing is ever too much trouble.

We couldn't have wished for a nicer home.

Reply from Tracy Reed, Manager at Avon House

Many thanks for such a lovely review of Avon House.

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Review from Sara C (Daughter-in-law of Resident) published on 24 August 2022 Submitted via Website
Overall Experience

The care home is amazing. The staff are excellent, caring, and thoughtful. My mother-in-law and all the residents are happy and so well looked after. The home itself is always clean and tidy. Nothing is too much trouble for the staff. Residents are kept entertained and stimulated. The meals look and smell wonderful. Would highly recommend Avon House. Moving my mother-in-law here from her previous care home was absolutely the best thing for her. She is extremely happy, content and well looked after. Thank you so much Avon House and all the staff.

Reply from Tracy Reed, Manager at Avon House

Thank you so much for such a lovely review from the Avon House Team.

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Review from Christine W (Daughter of Resident) published on 3 March 2022 Submitted via Postal Card
Overall Experience

I love going to see Mum. Avon House is a happy home. The staff are lovely. Well cleaned. My mum is so happy there. I can discuss anything with the staff. They always have time. They really put themselves into their job to do the best for all the residents there. All lovely.

Reply from Tracy Reed, Manager at Avon House

Thank you for such a lovely review from the Avon House Team.

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Review from Carol S (Daughter of Resident) published on 16 February 2022 Submitted via Postal Card
Overall Experience

My Dad is new to Avon House but I have to say the home and its wonderful staff have exceeded any expectations I had. They have made my Dad and our family so welcome, nothing is too much trouble. My Dad is at ease here and I have spent some lovely hours with him. Keep up the good work Avon House, people need care homes just like you that actually care for people and their families at a difficult time in their lives. Thank you.

Reply from Tracy Reed, Manager at Avon House

Thank you so much for such a lovely review. The Avon House Team.

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Review from Alan H (Son of Resident) published on 9 February 2022 Submitted via Postal Card
Overall Experience

My mum was only in the home for a few months before she passed. When we visited her she was clean and content. Very friendly staff and caring.

Reply from Tracy Reed, Registered Manager at Avon House

Thank you very much for taking the time to review Avon House.

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Review from J G (Wife of Resident) published on 13 September 2021 Submitted via Postal Card
Overall Experience

My husband was very happy whilst in the care of the staff at Avon House. He felt helped and supported with care and kindness. My husband very much enjoyed the companionship and good company of other residents and staff who worked there.

Reply from Tracy Reed, Manager at Avon House

Thank you for a lovely review, from the Avon House Team.

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Review from Caron S (Daughter of Resident) published on 13 September 2021 Submitted via Postal Card
Overall Experience
My mother was placed here for respite care for 3-weeks, and the care that she has received has been outstanding. She has been treated with dignity and understanding.

She has enjoyed the experience and will miss all the staff. The management is amazing, and the home is spotless, food wonderful, and the overall care is exceptional.

Reply from Tracy Reed, Manager at Avon House

Thank you for a lovely review, from the Avon House team.

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Review from C H (Daughter of Resident) published on 27 August 2021 Submitted via Postal Card
Overall Experience

Very happy with the care provided. I feel very confident that any situation that arises is dealt with and advised straight away to our family. Care has been taken to learn my mother's history so as to talk to her about her past. Plenty to do, always drink and food available. Pleased to have moved her to Avon House.

Reply from Tracy Reed, Manager at Avon House

Thank you for a lovely review from the Avon House team.

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Review from Jane O (Daughter of Resident) published on 4 May 2020 Submitted via Website
Overall Experience
I would like to say that during this Covid-19 crisis, that all the staff at Avon House are doing an outstanding job. The Home has been in lockdown since 13 March and as of today (15 April), there is no sign of anyone having the virus (I now must touch wood!)

The policy seems to be that the staff just travel between Avon House and their own homes, not exercising or shopping. Now that is impressive, and I would like to thank everyone for looking after my Mum and all the other residents so well.

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Review from J T (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card
Overall Experience

When my mother became a resident of Avon House nearly 5 years ago, in spite of her dementia she was fast on her feet, intrusive into the rooms of others and generally fairly disruptive. She was hard to keep up with and hard work. Over the years she changed and was more manageable until her end of life care last week, including her death in the home. The staff, during all those years, were utterly wonderful in every situation, including her last moments. She was always treated with understanding and loving-kindness and total respect. Mealtimes were always special, and she always ate freshly cooked food with relish. Care is always that fundamental ingredient, whatever the facilities, and in all, she had to her last moments. I could not have asked for more.

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Review from Nicky H (Daughter of Resident) published on 26 March 2018 Submitted via Postal Card
Overall Experience
I feel so lucky that my mum is at Avon House.
The staff and management always show care and consideration to the residents and treat them with respect.
I feel that mum is safe and well looked after and as happy as she can be.
I am always made to feel welcome when I visit Avon House to see mum and am kept up to date with any health issues that may arise.

Knowing mum is in such a caring, clean, happy environment gives me real peace of mind.

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Review from R D (Daughter of Resident) published on 19 January 2018 Submitted via Postal Card
Overall Experience

Mum has been at Avon House since May 2017. I can't praise the home or staff enough. Mum is treated so kindly and with respect. Such a homely environment too. I can visit mum whenever I like day or late at night. The manager is very good at sorting out any issues one might have.

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Review from Frances W (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card
Overall Experience
Avon House specialises in caring for people with dementia. The home is spotlessly clean and well equipped. The staff are friendly and approachable and welcome visitors. Mum is well looked after.
There are regular meetings for family members and these provide an opportunity to discuss any issues and celebrate success.
Activities are encouraged on a daily basis. The menu is varied. Residents are encouraged to use the communal areas.

It is a pleasure to visit Mum and chat with the staff.

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Review from G S (Nephew of Resident) published on 23 November 2017 Submitted via Postal Card
Overall Experience

Avon House is a very caring environment. The staff were always friendly and welcoming offering a cup of tea and biscuits or lunch if you wanted to stay. My uncle enjoyed the food and gained weight which he needed to do. The staff were adaptable to my uncle's needs and requirements, making his stay as comfortable as possible up to his passing away. Many thanks to all the staff at Alton House

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Review from M G (Daughter of Resident) published on 13 September 2017 Submitted via Postal Card
Overall Experience

I would like to give an excellent review to Avon House. My mother was looked after so well by the staff, the manager and her team. The food is very good. They were so kind and thoughtful right up to her dying hour. It is so sad she has passed at 91. Well done everyone and thank you.

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Review from Paul C (Son of Resident) published on 9 November 2016 Submitted via Postal Card
Overall Experience

My mother has been in the care home for the past 10 months and I cannot commend the management and staff highly enough. Daily visits from entertainers, musicians and therapists and also in-house activities have helped structure my mother's mental health. Monthly updates and frequent relative group meetings discussing the needs of residents and giving support to the families. My mother has been taken on excursions to tea rooms in the country and visits to the towns and seaside. Visiting times are often open-ended and relatives and friends are encouraged to join in with the activities. The food is excellent and the liquid refreshments are encouraged and offered all day. My mother's medical needs are taken care of. I cannot recommend this home highly enough.

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Review from Claire N (Friend of Resident) published on 26 October 2016 Submitted via Postal Card
Overall Experience

Always made to feel welcome on arrival. Encouraged to sign in. Escorted to see resident I am visiting and introduced. Offered drink or lunch or asked if going out and help given if required. Always made to feel welcome to join in activities.

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Review from Maurice L (Husband of Resident) published on 3 October 2016 Submitted via Postal Card
Overall Experience

As you enter the door you feel that this is the right place for your caring. No urine smell, clean surface and certainly friendly staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 August 2025
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Cobham Care Ltd
  • 31 Jan 2025Recipient: Cobham Care Ltd
  • 31 Jan 2024Recipient: Cobham Care Ltd

Accreditations

There are no accreditations posted yet for Avon House.

Meet the Team (2)

Tracy Reed
Tracy ReedJob Title:Registered ManagerJoined: 2020

Tracy has been working in health and social care since 1990 and has gained a wealth of experience and knowledge over the years

As the Manager of Avon House, I feel that I can make a difference in individual's lives who are on their dementia journey, by promoting the core values of care, privacy, dignity, rights, choices and independence. There is nothing more rewarding than being able to support and care for people in the later stages of life, providing the care they wish to receive in the way they would like, just because a person is living with dementia, does not mean they are unable to make decisions. We are their voice and I am passionate that they should be heard.

I have worked every job in care over the years and the most important part to me is enriching our Resident's lives and making many happy memories. I am proud to have the opportunity to look after others and work with such a great team.

Siobhan Sleet
Siobhan SleetJob Title:Care ManagerJoined: 2020
Siobhan has worked in the care sector for 27 years, mainly working with individuals living with dementia.
In her role as Care Manager, Siobhan is responsible for the day to day running of the home, ensuring quality care is being delivered.
Siobhan said" I really enjoy my job and no two days are the same, I believe the key is to lead by example.

I pride myself on knowing each of my Residents and their families personally and find my role very rewarding, " they are like my extended family".

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