
I cannot rate the staff and manager highly enough for the care and compassion shown to my fatherAmanda B(Daughter of Resident/Service User)

Avon House is a shining example of how a care home should beJulie-Ann S(Daughter of Resident/Service User)

Avon House were so supportive and approachable and instantly put our minds at easeA L(Daughter of Resident/Service User)

I cannot rate the staff and manager highly enough for the care and compassion shown to my fatherAmanda B(Daughter of Resident/Service User)

Avon House is a shining example of how a care home should beJulie-Ann S(Daughter of Resident/Service User)

Avon House were so supportive and approachable and instantly put our minds at easeA L(Daughter of Resident/Service User)

Established in 1991, Avon House was one of the first care homes to specialise in dementia care. The home is part of the Cobham Care Group along with its sister home Avon Manor. The home is situated in a quiet, tree-lined road that is only a short distance from Worthing Hospital, Worthing town centre and the seafront.
Cobham Care’s philosophy is that every resident is an individual - individuals’ needs change...
Care Provided by Avon House
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Avon House for full pricing details and T&Cs.
Contact Avon House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Cobham Care Ltd
- Private Owned
Person in charge
- Tracy Reed (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (24)
- Couples/Companion Rooms (1)
Visiting
- Please get in touch to arrange a visit at Avon House.
Parking
- Free parking is available on the surrounding streets.
Avon House Reviews (63)
Avon House has a Review Score of 9.9 (9.909) out of 10, based on 19 reviews in the last 2 years.
Over all time Avon House has 63 reviews.
We found Avon House friendly, and caring, especially during the difficult time of covid and being unable to visit, they were always available and patient when all we were able to do was phone for updates as to how our friend was settling in. They always had plenty of activities going on and while our friend was only going to stay a short time, she was so happy she wanted to stay. Which says an awful lot about the staff and the home.
Many thanks for taking the time to review Avon House.
The staff at Avon House put so much care and attention into providing great care and fantastic activities for all the residents. My great aunt always had a lovely smile on her face and this is down to the wonderful team at Avon House. Thank you all for your hard work, it is much appreciated.
Many thanks for taking the time to review Avon House.
The home is always clean and smells fresh, we are always made to feel very welcome. The care staff and management go above and beyond to ensure all residents are clean, safe and happy, nothing is ever too much trouble.
We couldn't have wished for a nicer home.
Many thanks for such a lovely review of Avon House.
The care home is amazing. The staff are excellent, caring, and thoughtful. My mother-in-law and all the residents are happy and so well looked after. The home itself is always clean and tidy. Nothing is too much trouble for the staff. Residents are kept entertained and stimulated. The meals look and smell wonderful. Would highly recommend Avon House. Moving my mother-in-law here from her previous care home was absolutely the best thing for her. She is extremely happy, content and well looked after. Thank you so much Avon House and all the staff.
Thank you so much for such a lovely review from the Avon House Team.
I love going to see Mum. Avon House is a happy home. The staff are lovely. Well cleaned. My mum is so happy there. I can discuss anything with the staff. They always have time. They really put themselves into their job to do the best for all the residents there. All lovely.
Thank you for such a lovely review from the Avon House Team.
My Dad is new to Avon House but I have to say the home and its wonderful staff have exceeded any expectations I had. They have made my Dad and our family so welcome, nothing is too much trouble. My Dad is at ease here and I have spent some lovely hours with him. Keep up the good work Avon House, people need care homes just like you that actually care for people and their families at a difficult time in their lives. Thank you.
Thank you so much for such a lovely review. The Avon House Team.
My mum was only in the home for a few months before she passed. When we visited her she was clean and content. Very friendly staff and caring.
Thank you very much for taking the time to review Avon House.
My husband was very happy whilst in the care of the staff at Avon House. He felt helped and supported with care and kindness. My husband very much enjoyed the companionship and good company of other residents and staff who worked there.
Thank you for a lovely review, from the Avon House Team.
She has enjoyed the experience and will miss all the staff. The management is amazing, and the home is spotless, food wonderful, and the overall care is exceptional.
Thank you for a lovely review, from the Avon House team.
Very happy with the care provided. I feel very confident that any situation that arises is dealt with and advised straight away to our family. Care has been taken to learn my mother's history so as to talk to her about her past. Plenty to do, always drink and food available. Pleased to have moved her to Avon House.
Thank you for a lovely review from the Avon House team.
The policy seems to be that the staff just travel between Avon House and their own homes, not exercising or shopping. Now that is impressive, and I would like to thank everyone for looking after my Mum and all the other residents so well.
When my mother became a resident of Avon House nearly 5 years ago, in spite of her dementia she was fast on her feet, intrusive into the rooms of others and generally fairly disruptive. She was hard to keep up with and hard work. Over the years she changed and was more manageable until her end of life care last week, including her death in the home. The staff, during all those years, were utterly wonderful in every situation, including her last moments. She was always treated with understanding and loving-kindness and total respect. Mealtimes were always special, and she always ate freshly cooked food with relish. Care is always that fundamental ingredient, whatever the facilities, and in all, she had to her last moments. I could not have asked for more.
The staff and management always show care and consideration to the residents and treat them with respect.
I feel that mum is safe and well looked after and as happy as she can be.
I am always made to feel welcome when I visit Avon House to see mum and am kept up to date with any health issues that may arise.
Knowing mum is in such a caring, clean, happy environment gives me real peace of mind.
Mum has been at Avon House since May 2017. I can't praise the home or staff enough. Mum is treated so kindly and with respect. Such a homely environment too. I can visit mum whenever I like day or late at night. The manager is very good at sorting out any issues one might have.
There are regular meetings for family members and these provide an opportunity to discuss any issues and celebrate success.
Activities are encouraged on a daily basis. The menu is varied. Residents are encouraged to use the communal areas.
It is a pleasure to visit Mum and chat with the staff.
Avon House is a very caring environment. The staff were always friendly and welcoming offering a cup of tea and biscuits or lunch if you wanted to stay. My uncle enjoyed the food and gained weight which he needed to do. The staff were adaptable to my uncle's needs and requirements, making his stay as comfortable as possible up to his passing away. Many thanks to all the staff at Alton House
I would like to give an excellent review to Avon House. My mother was looked after so well by the staff, the manager and her team. The food is very good. They were so kind and thoughtful right up to her dying hour. It is so sad she has passed at 91. Well done everyone and thank you.
My mother has been in the care home for the past 10 months and I cannot commend the management and staff highly enough. Daily visits from entertainers, musicians and therapists and also in-house activities have helped structure my mother's mental health. Monthly updates and frequent relative group meetings discussing the needs of residents and giving support to the families. My mother has been taken on excursions to tea rooms in the country and visits to the towns and seaside. Visiting times are often open-ended and relatives and friends are encouraged to join in with the activities. The food is excellent and the liquid refreshments are encouraged and offered all day. My mother's medical needs are taken care of. I cannot recommend this home highly enough.
Always made to feel welcome on arrival. Encouraged to sign in. Escorted to see resident I am visiting and introduced. Offered drink or lunch or asked if going out and help given if required. Always made to feel welcome to join in activities.
As you enter the door you feel that this is the right place for your caring. No urine smell, clean surface and certainly friendly staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Avon House.
There are no upcoming events for Avon House.
Awards / Recognitions (5)
- 30 Jan 2026Recipient: Cobham Care Ltd
- 31 Jan 2025Recipient: Cobham Care Ltd
- 31 Jan 2024Recipient: Cobham Care Ltd
Accreditations
There are no accreditations posted yet for Avon House.
Meet the Team (2)

Tracy has been working in health and social care since 1990 and has gained a wealth of experience and knowledge over the years
As the Manager of Avon House, I feel that I can make a difference in individual's lives who are on their dementia journey, by promoting the core values of care, privacy, dignity, rights, choices and independence. There is nothing more rewarding than being able to support and care for people in the later stages of life, providing the care they wish to receive in the way they would like, just because a person is living with dementia, does not mean they are unable to make decisions. We are their voice and I am passionate that they should be heard.
I have worked every job in care over the years and the most important part to me is enriching our Resident's lives and making many happy memories. I am proud to have the opportunity to look after others and work with such a great team.

In her role as Care Manager, Siobhan is responsible for the day to day running of the home, ensuring quality care is being delivered.
Siobhan said" I really enjoy my job and no two days are the same, I believe the key is to lead by example.
I pride myself on knowing each of my Residents and their families personally and find my role very rewarding, " they are like my extended family".
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