Avon House

40-42 Shakespeare Road, Worthing BN11 4AS
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9.9 61 Reviews
  • Avon House, Worthing
Established in 1991, Avon House was one of the first care homes to specialise in dementia care. The home is part of the Cobham Care Group along with its sister home Avon Manor. The home is situated in a quiet, tree-lined road that is only a short distance from Worthing Hospital, Worthing town centre and the seafront.

Cobham Care’s philosophy is that every resident is an individual - individuals’ needs change and therefore need to be continually addressed. In order to achieve this at Avon House, information about a resident’s life and loved ones is gathered from relatives soon after admission. This allows carers to better understand the individual and treat them with a greater degree of sensitivity and understanding. They pride themselves on the friendly, caring and homely atmosphere they provide. Where the residents are encouraged to lead an active, dignified and independent life.

The large number of staff are selected for their kindness, patience and their ability to care for people with dementia. All staff are provided with training in first aid, manual handling, understanding dementia, safeguarding vulnerable adults and other relevant subjects. The careful selection process and ongoing training and assessment is a comfort to relatives who, understandably, are very worried about entrusting loved ones to the care of others. It also ensures that the residents are receiving the highest level of care.

The residents’ rooms are situated on the ground and first floors. Whilst every room is fully furnished, Avon House is pleased to accommodate any personal belongings a resident may wish to bring.

Please feel free to contact Avon House and the Registered Manager, would be more than happy to answer any questions you may have. She would also like to invite you to look around Avon House at any time to see for yourself what the home has to offer.
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Care Provided by Avon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Avon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Avon House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Tracy Reed (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (24)
  • Couples/Companion Rooms (1)

Visiting

  • Please get in touch to arrange a visit at Avon House.

Parking

  • Free parking is available on the surrounding streets.

Avon House Reviews (61)

9.9

Avon House has a Review Score of 9.9 (9.866) out of 10, based on 23 reviews in the last 2 years.
Over all time Avon House has 61 reviews.

Overall Experience
  • 56
  • 5
  • 0
  • 0
  • 0
Date Published
  • 61
  • 6
  • 9
  • 23
  • 38
Reviewer Connection to Avon House
  • 24
  • 9
  • 6
  • 4
  • 4
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Michael W (Son of Resident) published on 25 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the management and staff to be welcoming, when not busy they often have a chat with me which I find pleasant. The home is always clean and presentable. My sister, brother and I all feel the same, and are most pleased our mother has made it her home!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Avon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.866 for Avon House is calculated as follows: ( (244 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 276 Ratings = 4.866
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Avon House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Aug 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

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Tracy Reed

Job Title: Registered Manager Joined: 2020

Tracy has been working in health and social care since 1990 and has gained a wealth of experience and knowledge over the years


As the Manager of Avon House, I feel that I can make a difference in individual's lives who are on their dementia journey, by promoting the core values of care, privacy, dignity, rights, choices and independence. There is nothing more rewarding than being able to support and care for people in the later stages of life, providing the care they wish to receive in the way they would like, just because a person is living with dementia, does not mean they are unable to make decisions. We are their voice and I am passionate that they should be heard.


I have worked every job in care over the years and the most important part to me is enriching our Resident's lives and making many happy memories. I am proud to have the opportunity to look after others and work with such a great team.

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Siobhan Sleet

Job Title: Care Manager Joined: 2020

Siobhan has worked in the care sector for 27 years, mainly working with individuals living with dementia.
In her role as Care Manager, Siobhan is responsible for the day to day running of the home, ensuring quality care is being delivered.
Siobhan said" I really enjoy my job and no two days are the same, I believe the key is to lead by example.
I pride myself on knowing each of my Residents and their families personally and find my role very rewarding, " they are like my extended family".

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