Search...

New Elmcroft

St Giles Close, Shoreham-by-Sea, West Sussex BN43 6AT
New Elmcroft Logo
Jobs
New Elmcroft logo
New Elmcroft, Shoreham-by-Sea
New Elmcroft, Shoreham-by-Sea
New Elmcroft, Shoreham-by-Sea

Elmcroft Care Home is a 60-bedroom facility that was opened in 2008 in order to specialise in a wide range of care needs, including for people with long and short-term care needs, and people with dementia or physical disabilities.

The aim of a highly-trained team of staff is to maintain a homely and hygienic environment, that residents can enjoy a varied day-to-day lifestyle in, while adhering to the highest standards of...  

Loading travel time

Care Provided by New Elmcroft

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,586From £1,686

Contact New Elmcroft to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Estelle Ramet (Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (59)

New Elmcroft Reviews (125)

Submit a Review
9.1

New Elmcroft has a Review Score of 9.1 (9.055) out of 10, based on 11 reviews in the last 2 years. Over all time New Elmcroft has 125 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to New Elmcroft
Loading...
Showing 125 reviews matching selected criteria
Review from Hilda C (Daughter of Resident) published on 29 July 2016 Submitted via Postal Card
Overall Experience

My mother has been in Elmcroft for 9 days and her care has been excellent. She loved it. The staff and the care has been exceptional.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeanette D (Daughter of Resident) published on 9 May 2016 Submitted via Postal Card
Overall Experience

This care home was excellent and we felt confident that our mother would be well looked after by professional staff. The manager and all the staff were very friendly, attentive and caring. We can't praise the staff highly enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Josephine H (Resident / Service User) published on 9 May 2016 Submitted via Postal Card
Overall Experience
On arrival I had a very warm welcome from the manager and staff. I was treated very well and had more than enough food to eat with two hot meals a day.
The staff were very helpful and the day and night nurses gave me my medication on time. The room was spacious and comfortable.

I was sorry to leave but will be returning in August for ten days which I am looking forward to very much. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S F (Daughter of Resident) published on 8 March 2016 Submitted via Postal Card
Overall Experience
From the beginning we have found the staff caring, helpful, cheerful and nothing is too much trouble. Mum settled very quickly and loves the company. She rarely spends much time in her room. Activities are many and varied and she likes to feel involved. Attention to detail by staff is excellent.

Mum has her lipstick and perfume offered to her and likes choosing the days clothes. The food is excellent and mum has regained weight and generally looks more relaxed and happy. I am made to feel welcome whenever I visit. Well done to the manager and staff!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard T (Nephew of Resident) published on 8 December 2015 Submitted via Postal Card
Overall Experience

Excellent atmosphere and caring ethos. Very good awareness and communication with relatives. Homely comforts and first class nursing skills. All the staff have been professional and beyond that much appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 May 2022
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for New Elmcroft.

Upcoming Events

There are no upcoming events for New Elmcroft.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for New Elmcroft.

Accreditations

There are no accreditations posted yet for New Elmcroft.

Meet the Team (3)

Estelle Ramet
Estelle RametJob Title:Deputy ManagerJoined: 2008

Hello and welcome to Elmcroft! My name is Estelle and I am the deputy manager here. I started working in healthcare whilst completing my Psychology master’s degree at Sussex University back in 1995. At that time I was a support worker in a residential dementia unit. My passion for assisting people living with dementia grew from there. Over time I progressed to team Leader, and then resource manager within Brighton and Hove Council. In 2008, before Elmcroft was even opened, I successfully interviewed for a team leader role. I was one of the very first recruits and I have worked in Elmcroft since day one and what a brilliant journey it has been! I worked as a team leader until 2015 when I became the deputy manager.

I derive such joy from making each day special for the people under my care. I love that each day is different and brings new exciting opportunities. The prospect of meeting new people, and getting to know them makes every day special. I have enjoyed supporting staff growth and development. I am passionate about training and feel privileged as I am the named dementia trainer in Elmcroft. My background in psychology enables me to support families faced with the difficult decision of leaving their loved ones in a care home. It is also beneficial to staff in my capacity as a mental health first aider in Elmcroft.

Theresa Mcarthur
Theresa McarthurJob Title:Service AdministratorJoined: 2002

I joined Elmcroft in 2002 as a support worker. I moved to New Elmcroft once the new build was completed, 16 years ago this year. In 2010 I became one of the service administrators.

My job is very varied dealing with many aspects regarding staff, residents and relatives as well as outside professionals.

I am always happy to help with anything that I can, taking part in many events over the years, all hopefully to help maintain a happy and healthy environment, especially for our residents.

Katie Pelling
Katie PellingJob Title:AdministratorJoined: 2022

Hi and welcome to New Elmcroft. My name is Katy and I am part of a two-person team in the Admin Office. Together we handle the day-to-day running of the office and offer a friendly greeting to anyone coming into the home.

The best part of my job is interacting with the home residents and their loved ones, making sure that I am available to help with anything needed and always with a big smile.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact New Elmcroft to verify any information. View our terms and conditions. New Elmcroft has an Enhanced Service -more info.