Fernbank Residential Care Home

It is recommendation enough that we have used the home for 3 parents, spanning a period of some 8 years, where there care and needs have always been met.

My mother has been a resident of Fernbank for around 2 years. She has an osteoarthritic condition and needs medication, which means she needs a safe and secure environment, providing good quality care as and when needed, balanced with privacy and independence.

Fernbank meets all the needs and more, with well furnished and maintained accommodation and, most importantly, an excellent, well trained, ever friendly and patient team of staff, well led at all times and always accessible for any enquiries I may have as next of kin. I have not regretted for one moment selecting Fernbank for my mother's safety and care. They are simply brilliant.

Good to have wifi but not good to have hairdresser on 3rd floor.

Met some lovely people. Enjoyed my visit. Would visit again if circumstances arose.

I'm very comfortable here and I'm well looked after by the kind and friendly staff. The atmosphere is good and I'm happy here and would not wish to go anywhere else.

My friend is happy, respected and well looked after at Fernbank. The staff are kind, caring, well trained and professional at all times. The accommodation and facilities are excellent. The food is of a very high standard and a good variation. I've been made very welcome each time I have visited my friend who enjoys living at Fernbank and I would recommend this home to anyone who needed to go into a residential home.

My mother has stayed at Fernbank twice now for respite and she loves staying there. The staff are amazing and so friendly and helpful.

I was very impressed with the staff, premises and facilities at Fernbank. The staff were always attentive, helpful and caring. The food was excellent and the chef easily catered for particular dietary needs. The facilities and activities were good too. Overall an excellent facility for the elderly.

My aunt spent 9 months at Fernbank. During that time she received an excellent level of care from all staff. It was reassuring to know that all her needs were met, twenty-four hours a day, seven days a week. Many thanks to all involved in her care.

When my aunt passed away at the age of 97, the funeral director commented: “ Fernbank is a stunning home - just like a hotel.” He also praised the staff for their high level of care.

I would highly recommend Fernbank to anyone looking for Residential care.

My grandmother has lived in Fernbank for a number of years and has been really well looked after. She really enjoyed the social life and entertainment but sadly cannot take part now as she is confined to bed. Gran had to go into a home when she lost most of her sight but she never regretted it as she made so many friends at Fernbank.

My mother-in-law was very well looked after. She is always clean and the room is very well provided. The staff are always friendly, helpful, considerate, caring and professional. The food is excellent and is a very well run home.

My mother has been a resident for 10 years. She loves living at Fernbank Residential Home and adores all the staff. She is very happy and exceedingly well looked after. The home is extremely well run and I would strongly recommend it needing a place at a care home.

Aunt taken ill having been a resident for 3 years and most impressed in the care and compassion shown by the staff.

My mother in laws auntie has been looked after with exceptional care since she has been at Fernbank. They are very caring and look to her every need, it so lovely to see her so comfortable for her end of life and she will stay with them to the end as care is so great and we feel she is comfortable. Thanks to all the staff.

Both myself and my mother are generally extremely satisfied with the care she is receiving. The staff are extremely pleasant and helpful. My mothers only observation is that recently the "portion sizes" seem to have reduced at main meals.