






Kensington Lodge has an excellent location for supporting versatile and independent living, close to numerous amenities and leisure choices that residents can access while being safeguarded with skilled care provision.
A secure and caring atmosphere suits older people with a wide range of care needs, supporting a choice of daily lifestyle and incorporating numerous activities.
Professionals are also skilled in the challenges of dementia care, with a calm and friendly atmosphere ideal for sensitive mental health.
Care Provided by Kensington Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kensington Lodge for full pricing details and T&Cs.
Contact Kensington Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Apex Healthcare
- Private Owned
Person in charge
- Ronniel Alarilla(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home has an open visiting policy and ask that visitors respect meal times.
Parking
- free- parking is available
Kensington Lodge Reviews (81)
Kensington Lodge has a Review Score of 9.6 (9.554) out of 10, based on 8 reviews in the last 2 years.
Over all time Kensington Lodge has 81 reviews.
My mum was end of end-of-life care in December 2023. I seriously cannot thank all the staff at Kensington Lodge enough for all the care, love and compassion that they gave my mum. It was the hardest 3 weeks of my life but every day the Kensington team were amazing making Mum so comfortable and also supporting me. During the 3 years that Mum was at Kensington, I didn’t make one single complaint because she was well looked after. So I would like to take this opportunity to say a massive thank you to the wonderful manager and all of her amazing team! I miss you all.
Today is my last day as Home Manager at Kensington Lodge, and to open this on my final day has truly made me have a tear in my eye. I am forever grateful to receive such wonderful reviews and for relatives to see how amazing the staff are at Kensington Lodge. Mum was loved so dearly by us all. We hope that you and your family are well and hope our paths cross again at some point. Thank you.
Very comfortable, homely, it's made me feel at home.
We love you and your smile. Thank you for taking the time to send in a review. We appreciate it.
They keep us updated with my mother's health.
This is a very clean care home.
The staff make all the residents feel welcome and loved.
Thank you for all the hard work that you do on a daily basis.
Thank you for taking the time to complete this review. It really does make a difference.
My nan always looks very happy and always smiling and well dressed. All staff and management are very friendly and caring. Kensington Lodge is always clean and smells lovely. Thank you for taking good care of her.
Thank you... means a lot. Hope you are well and hope to see you soon.
Very accommodating, friendly manager and staff. Comfortable room and lounges. The food selections are delicious and the service all very good.
Thank you, Thank you, Thank you. Sending love. Hope you are all well.
Thank you to this particular carer, you are a credit to both the Lodge and the profession.
Cheers.
Thank you for taking the time to send a review. Truly is appreciated.
The staff at Kensington Lodge are friendly, caring, patient, empathetic and professional. My aunt is very well looked after, always dressed well, hair and nails done. Whenever I visit I am made to feel welcome. My aunt enjoyed the Christmas festivities which the staff kindly put on. Very happy with all aspects of her care.
So thankful for your review. Hope to see you soon.
My visit today was fab, Dad was all smiles and I left feeling uplifted.
Thank you so much for your positive review. It uplifts us as well to read such kind words. Thank you for your continued support.
My father-in-law was cared for so well at the home. He was loved like their own father. He had a lovely room. His meals were served up superbly. He was kept clean and entertained. But sadly, reached the last stage of dementia. He stopped eating and drinking. The girls looked after him until the end. They bathed him, kept him very comfortable, sponged his palette, layed with him and played background music, kept us informed every step of the way, and showed their respect at his funeral. I fully commend the manageress and her team. Thank you with all our hearts.
This actually brings a big tear to my eye. We did exactly love him as you described. We miss his cheeky face and his cheeky actions. I miss him sitting with me in my 'Wendy House' watching football. You are always welcome to pop in for a coffee. Thank you from us all.
Whenever I go in, I am really welcomed with tea and biscuits.
We love your sister; she is our in-house entertainer with her one-liners. Kensington Lodge is so lucky that we were chosen to support her.
Dad has been so much happier since being here.
So happy we finally met and thank you for taking the time to review. Hope to see you soon.
I am so happy with my father's care at this home. He is looked after so well, even though he has dementia and is challenging at times. Management and staff go up and beyond looking after him. Hands up to the chef! My dad eats all his food up and it is always well presented. The staff are all lovely and have the patience of saints. Dad's room is very clean and tidy. Looking forward to visiting at Christmas. Manager is extremely on the ball with everything! Well done. Amazing.
Thank you for taking the time to submit this. Feedback like this always gives our staff a boost. Yes working in care can be challenging, but when we have clients like your dad, it simply makes us smile. Thank you.
My mum has been at Kensington Lodge for over a year and a half and I am so happy that she is there. I know that she is well looked after and safe. She has always been a very picky eater and yet she praises the chef all the time for how yummy the food is, that is a major achievement! The care home helps her use her iPad to stay in touch with me and also give me updates on how she is doing. The staff are all so caring and helpful. It is such a relief for me that she is there. In a place where I know she is loved and well cared for.
Thank you for your lovely review. When we receive reviews such as these, it gives us a huge boost. Care at times can be challenging, but Mum does contribute to making our days so much more enjoyable. Thank you.
My mother-in-law became a resident of Kensington Lodge in August 2023. Everytime I visit I am welcomed by friendly, happy staff, managers and care staff. The home has a lovely 'home from home' feeling and I believe that my mother-in-law would not be as happy anywhere else. Everything from the atmosphere, cleanliness, food and especially the love and care she receives is above and beyond.
Thank you so much for your kind words. The home would no longer be the same without your mother-in-law.
Excellent.
One word which is so powerful, we are so grateful.
Our family were delighted to stumble across Kensington Lodge. After a bad experience with another care home, we managed to get our dad in here and we haven't looked back. Everyone, from the manager down to the staff, have made our dad's life much happier. The love shown to the residents from the staff is incredible. I go home happy in the knowledge that he's in excellent hands. Thank you so much.
Thank you for your kind words. We are so pleased that you feel this way, and we welcome you anytime. We love to see you and your family. Please do not forget our party in December; we hope you can all attend. Once again, thank you so much. We love Dad.
The staff and management at Kensington Lodge are superb individuals. Very friendly and are happy to answer any questions that you may have. The care and attention that they show all the residents is above and beyond. My Mum is really settled there, happy and content. I have absolutely no concerns about my Mother's care, and know that when I visit I will always be greeted with smiles. (The drinks and cake offered are also very welcome)!
Means super amounts to receive such feedback. Thank you.
Various activities are arranged for the residents.
Pleased the Church came in as we are Christians.
Really is appreciated.
Kensington Lodge staff are amazing with my father-in-law. He is very well cared for and above all, he is happy. The home is lovely and feels like a loving family home for all. We are very happy with the love and care provided. All the staff go above and beyond to make everyone feel welcome. Thank you so much for the love and care you give to my wonderful father-in-law.
Thank you for taking the time to write your review. Every time we receive one, I inform the staff and encourage them to read them. It confirms, to them, that the little extra things do not go unnoticed. Thank you.
Every time we visit we are always impressed by the friendliness of staff and management. They always go the extra mile to make us feel part of the Kensington Lodge family. My mum has settled extremely well since moving there in August 2023. And that is due to the home being so homely and attentive.
We try our best. Thank you for submitting another review. Always grateful and look forward to December, when you come in for a PJ day.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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