






Kensington Lodge has an excellent location for supporting versatile and independent living, close to numerous amenities and leisure choices that residents can access while being safeguarded with skilled care provision.
A secure and caring atmosphere suits older people with a wide range of care needs, supporting a choice of daily lifestyle and incorporating numerous activities.
Professionals are also skilled in the challenges of dementia care, with a calm and friendly atmosphere ideal for sensitive mental health.
Care Provided by Kensington Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kensington Lodge for full pricing details and T&Cs.
Contact Kensington Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Apex Healthcare
- Private Owned
Person in charge
- Ronniel Alarilla(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home has an open visiting policy and ask that visitors respect meal times.
Parking
- free- parking is available
Kensington Lodge Reviews (81)
Kensington Lodge has a Review Score of 9.6 (9.554) out of 10, based on 8 reviews in the last 2 years.
Over all time Kensington Lodge has 81 reviews.
I was very pleased with the care my late mother had at Kensington Lodge. My mother always loved to go back to see staff when we went out for the day. She felt safe and happy. I can not thank the staff enough for the care they gave my mother.
Hello Linda,
Thank you for this lovely review. I will be sure to pass this on to the staff. Mum was a huge part of the home and we miss her dearly.
Once again, thank you for taking the time to do this review.
Regards
Sam
My partner entered this home early 2021, and during the intervening months, it has become abundantly clear to me that the most overriding factor should be the level of care on offer. Fortunately, in Kensington Lodge, professionalism, care and devotion go hand in hand. This is supported by a small, neat, clean and tidy premises. Added to that, the food is exceptionally good, helped by a very competent chef. The location, a few minutes from the beach and with off road free parking, just completes a rather perfect picture.
Wow Peter, thank you so much for your kind words. I will of course pass these on to the staff and ensure that the chef is aware of your kind words.
Wishing you a very Happy New Year.
Regards
Sam
We found Kensington Lodge a happy and supportive home for Mum. All the staff were kind and friendly and made the home a good place for Mum to live, despite her confusion. We know she enjoyed music and singing along with the staff and the performers who came on occasions. They were very helpful in assisting my mentally ill brother facilitating his first visit to see Mum for 2 years, due to COVID restrictions, in her final days.
Thank you so much for your kind words. I will pass them on to the staff. Thank you also for the kind gesture of the olive tree, which we will cherish and remember your mum.
Kind regards
SamManager
I have found the staff friendly and helpful when phoning or on a visit.
Thank you G S for taking the time to submit a review. Feedback is always very helpful and I will pass your comments on to the team.
Kind regards
Sam
Definitely will recommend.
Can I put my name on the emailing list, please?
Will recommend - excellent treatment.
I have had the best support anyone could wish for to help give my husband a happy life with dignity and to keep him in the best health possible.
Thank you for taking the time to write a review. We really do appreciate it.
My father came into the care of Kensington Lodge care home in February 2021 after several falls at his home. I can say with complete honesty Kensington Lodge care staff have turned his life around. I have seen a complete change in him, from him being deeply depressed, withdrawn and angry into a happier man. His personal care and mental health have improved tenfold. He always looks clean and tidy, he engages with me much more and you wouldn't know he's got dementia. The staff are friendly, kind and courteous. My father is no longer lonely having the staff and residents to interact with. My father is now so happy, contented and settled that he is now looking for love at the home! He has his sense of humor, sparkle and cheekiness back! The staff have worked miracles and I cannot thank them enough for giving my father a new lease of life.
Thank you so much for your kind words. We too have seen a transformation in his well-being.
If any concerns the home will call me straight away, through this difficult year they have been amazing, and my dad's safety is a priority at all times.
Love the people as does my dad, he may not know who I am but always has a smile for the staff.
Thank you so much for your review. Dad is a huge part of Kensington Lodge and makes everyone smile daily. We continue to do our best at this difficult time. Thank you again.
My mum was in another home that wasn't meeting her needs, she was sad and withdrawn. The manager and staff arranged to get mum across to Kensington Lodge even though they were pushed for room.
Mum is now settled and much happier, I can't thank them enough.
Great staff who make you feel welcome and part of their family.
Since moving into Kensington Lodge, my nan has received the care she needs from a kind and caring team. Kensington Lodge is a nice care home which has regular entertainment for the residents and visitors are always made to feel welcome. Highly recommended.
My mother was transferred to Kensington Lodge 6 weeks ago and placed in permanent care due to her advancing dementia. The staff have been friendly and supportive to both my mother and myself helping us adapt to our new circumstances. I feel I can raise any issues with the staff and I look forward to my weekly visits.
My Sister has been a resident for over 2 years and throughout that time I have also found that the staff paid attention to each resident's personal needs, there is a very nice atmosphere. There is music and chair exercises sessions every week, and 4 or 5 times a year a visiting Professional Concert Party puts on shows for the Residents and Families which are greatly enjoyed.
Either my Wife or I visit Kensington Lodge at least 3 times a week and we would like to say how welcoming all the staff members are to us and find time in their busy schedule to speak to us and my Sister and are always so friendly and professional. The manager is generally on site during our visits.
Thank you so much for your review it is appreciated.
Initially, he had a couple of trial weeks before he became a permanent resident.
I visit him 3 or 4 times each week and I am always made most welcome.
I feel I've made a very wise choice and he is now quite happy and well looked after.
Recently it was our 70th Wedding Anniversary.
The staff had all signed a card, there was a lovely cake and a beautiful bouquet of flowers for me.
We were quite overwhelmed - it was such a lovely surprise.
The manager took a photograph of us and later gave us a copy which she had framed.
It was a very kind thought - very much appreciated.
Thank you for your review it is appreciated.
The food is always nutritious and looks very nice.
Clean and tidy surroundings throughout the home. Always have time to talk to residents and their families.
Thank you very much for your review it is appreciated
Mum was in Kensington Lodge for 2 years and felt settled and "at home". She was able to indulge in her love of singing and dancing due to the entertainments provided. The staff always treated her and the other residents with good care, respect and a great deal of tolerance which is essential when people have Alzheimer's/dementia. Kensington Lodge is not one of those large impersonal care homes and all staff are very welcoming to residents families and visitors.
Dear Christine, we at Kensington Lodge thank you for your kind words and I know your review will be good news to Pauline and all the team
My mother became a resident at Kensington Lodge in January 2015. Whilst I was sad to have to place her in a 'home' I was impressed with the friendliness and warmth of the staff straight away. Her room is a very welcoming room too. She took a while to settle at first but in the time she has been there she has settled into a routine and all her needs both physical and mental have been dealt with in a kind, caring and very professional manner. The home has had a change of management during her time as a resident and I am delighted to say the already excellent care has improved and the various changes to the surroundings have improved the overall already good standard too. As a relative, I have been kept fully informed of my mother's daily care and am always made to feel very welcome on any visits. I know that my mother is safe and well cared for which gives us as a family the peace of mind we so badly needed nearly two years ago. Thank you to all the staff at Kensington Lodge.
On behalf of Everyone at Apex Healthcare, we thank you for taking the time to write this review and we appreciate your positive and kind words.
My mother lived at Kensington Lodge for the past four years. As soon as I first walked in, I knew it was the right place for her. There is a lovely homely feel. The other residents all looked well dressed and happy. My mother never once asked to go home. She was always content and had a smile on her face. The staff became friends. A more caring team you'd be pushed to find. Nothing was ever too much trouble for them so often you hear the bad experiences in the media not the many exceptional places like Kensington Lodge.
Thank you for your positive words they are appreciated by us all here at Apexhealthcare
Kensington Lodge looked after my mother with the utmost care and dignity during her stay there(nearly 2 years). The staff were extremely professional, caring and totally understood her needs. The communication between the staff and myself was 100% at all times and I would. Not hesitate to recommend their services and facilities to other parties.
Dear Mr Geenwood, everyone at Kensington Lodge and Apex Healthcare appreciates your kind comments and the time taken to place your review.
I can't fault the service and level of care shown to my mother since she became a resident at Kensington Lodge. She was originally just staying as convalescence after being in hospital for an extended period but once we realised that she wouldn't be able to cope alone at home, we had no hesitation in making it a permanent arrangement. The staff and management treat all residents with dignity and compassion and the overall atmosphere is one of a very happy and settled household.
On behalf of the Manager and her team we thank you very much for your review, like myself the team are dedicated to providing the best care possible.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Kensington Lodge.
There are no upcoming events for Kensington Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Kensington Lodge.
Accreditations
There are no accreditations posted yet for Kensington Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kensington Lodge to verify any information. View our terms and conditions. Kensington Lodge has an Enhanced Service -more info.