






Kensington Lodge has an excellent location for supporting versatile and independent living, close to numerous amenities and leisure choices that residents can access while being safeguarded with skilled care provision.
A secure and caring atmosphere suits older people with a wide range of care needs, supporting a choice of daily lifestyle and incorporating numerous activities.
Professionals are also skilled in the challenges of dementia care, with a calm and friendly atmosphere ideal for sensitive mental health.
Care Provided by Kensington Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 18 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Kensington Lodge for full pricing details and T&Cs.
Contact Kensington Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Apex Healthcare
- Private Owned
Person in charge
- Ronniel Alarilla(Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 45+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2015
Room Information
- Single Rooms (14)
- Couples/Companion Rooms (2)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- The home has an open visiting policy and ask that visitors respect meal times.
Parking
- free- parking is available
Kensington Lodge Reviews (81)
Kensington Lodge has a Review Score of 9.6 (9.554) out of 10, based on 8 reviews in the last 2 years.
Over all time Kensington Lodge has 81 reviews.
I was impressed with the friendly atmosphere, cleanliness and especially the food and little touches like the napkins.
Bless you for completing a review form whilst visiting. It means a lot and to notice the little touches is something we have not had comments about in the past. We look forward to your next visit.
Cannot thank the management and staff enough for how well they looked after my 95 year old stepfather, who could at times be very vocal. At the end of the day the home could be a palace, but it all comes down to the staff, who were simply wonderful. My stepfather was looked after, emotionally and physically, with the best nursing care when needed. They helped ease a burden for the whole family. I will always be grateful.
Thank you, thank you and thank you... He was a character but a loveable character, who is now sadly missed. We are so glad that we could ease the burden. If you are ever in the area, you are always welcome to pop by for coffee, it would be lovely to see yourself and Mum. Take care and lots of love.
My husband was in hospital for four months and was very stressed, lost weight and could not eat or manage most usual day to day routines. Since he came to this care home he is much happier, has put the weight back on, feeds himself and joins in with most activities.
Thank you so much for taking the time to write a review. I am glad that you have seen a difference in your husband already. As you are fully aware, I have a huge soft spot for him and him me. From when I saw him in hospital till now he really does appear to be a different man. We look forward to seeing you when you next visit.
Clean. Staff ok. Peaceful place. Staff are caring for mum very well.
Thank you for your kind words, these are much appreciated.
Our auntie has been residing at Kensington Lodge since April 2021. From her first day, up until present day, we have found many aspects of Kensington Lodge to be outstanding. We've been made to feel welcome and have been regularly updated and informed of any decisions needing to be made. The lovely, warm, homely, yet safe and secure environment was a necessity for us as a family and Kensington Lodge offered all of this. All members of staff have always been attentive, supportive and offer the highest standard of care.
Oh my, oh my, what lovely feedback! All at Kensington Lodge are so so grateful. Thank you. We look forward to seeing you soon.
Lovely place, with excellent care from all staff and management.
How lovely to have such positive feedback. Thank you.
The quality of a care home is due to the quality of the staff. At Kensington Lodge the staff team demonstrate a high level of care and consideration towards my brother-in-law who has dementia. The staff team is consistent, which is really important when providing support for people with complex needs. The atmosphere in the home is calm and reassuring. Due to this my brother-in-law, who had previously experienced a very difficult time, has settled and appears calm and content.
Thank you very much for taking the time to submit a review and for your kind words. I will be sure to show the staff. We try our very best to ensure Kensington Lodge is calm, relaxing and, above all, safe. Thank you once again and we look forward to seeing you soon.
Many, many thanks to the manager and everyone in the team.
Thank you for taking the time to send a review. As a manager and speaking on behalf of the wonderful team here, reviews like this really do make us smile. We have had it tough with the pandemic, and it is so refreshing to see us once again making a positive difference to our residents' lives. Your...
It was a good home then and has improved with the new manager at the helm, leading a caring team. She appears to have a good understanding of her residents. The home is welcoming to relatives and open to discussions regarding the care needs of their loved ones, being sympathetic in discussing some of the hard subjects that need to be discussed. Mother has settled in well and is now comfortable raising issues with staff.
Wow, thank you for your positive feedback. I have shared this with the staff and they were overwhelmed with your kind words. Every staff member continues to try their hardest to make the home feel like a 'Residents Home' in a person-centred way and we love to engage with our resident's families and...
Many thanks to all the staff and management.
We absolutely love reading feedback like this, thank you so much. Your father makes us smile every day! Thank you again for your time and look forward to seeing you soon.
Regards
Great!
Thank you for taking the time to submit a review. This means a lot to us at Kensington Lodge.
We hope to see you soon.
Regards
Thanks for looking after my mum.
Regards
The food is hotel, 5* standard.
My room is lovely and my bed is so comfortable.
I always feel like an important person and enjoy the staff dancing and singing.
I am kept clean and well looked after.
We love to receive reviews from our residents, thank you so much. We are very fortunate to be in your life.
Food: Good with varied menu.
Staff: Pleasant, co-operative and very capable. In addition to health care, hairdressing is an extremely welcome option. Visiting chiropodist every six weeks also very helpful.
Security: Varied. Good control of visitors re COVID but 3 or 4 episodes of confused entrants to room at night. Also loss of a suitcase and one skirt.
Summary: A very pleasant experience staying at this care home. I should be happy to return if necessary in the future.
Thank you for your words and we look forward to welcoming you back at any time.
I visit once a week I have always found the staff are very friendly and helpful. Dad is always very clean and looks cared for.
Hello
thank you for taking the time to submit a review. We very much appreciate it at Kensington Lodge.
My father-in-law has been at Kensignton Lodge for just over a year. Since being at the home, he is happy and very well cared for. We cannot thank the staff enough for all their care, especially through the toughest times with COVID, and for keeping him safe. My father-in-law has got much cheekier and it is really lovely to see him laughing and smiling. All thanks to the super, fantastic staff.
Look forward to seeing you over the summer.
My 101-year-old mum has been at Kensington Lodge for over a year and has been well looked after since. She has a nice bedroom and enjoys the food. All the staff are friendly and take care of her.
Thank you for taking the time to send in a review; it means alot to us as a home. We look forward to seeing you on your next visit.
Staff are very accommodating to both residents and visitors. The home has a lovely relaxed feel. The resident's transition from his own home to Kensington Lodge was very smooth and he appears to be very happy and settled due to the care and personalised support he has received.
Thank you for taking the time to complete a care review form it is much appreciated. I am glad that you feel the home has a relaxed feel.
Really great atmosphere and family feeling within the home.
The staff are all so welcoming and I couldn't expect anymore, the food is incredible and looks top restaurant style.
Visiting this home has changed my view on care and I would happily place a family member into Kensington Lodge.
Thank you for taking the time Heidi to write this review. In these difficult times reading reviews like this really does make our day. We try to do our very best for our residents and really do hope that everyone feels that it is a happy home; 'their happy home'.
Thank you once again.
Sam
Staff have always gone the extra mile.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2023Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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