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Manorfield Residential Home

Clappers Lane, Earnley, Chichester, West Sussex PO20 7JJ
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I have never experienced a care home which is so friendlyPhilippa N(Daughter of Resident/Service User)
Manorfield Residential Home, Chichester
I cannot speak too highly of the manager and all her teamTrudi S(Daughter of Resident/Service User)
Manorfield Residential Home, Chichester
we had a very warm welcome and sensed straight away this was the perfect placeBarbara D(Sister of Resident/Service User)
Manorfield Residential Home, Chichester

Manorfield is a charming care home that benefits from an extensive renovation in order to enhance the care delivery and living environment. While offering a depth of care expertise, the residence also offers spacious interiors and en-suite facillities, a conservatory, as well as being located in scenic surroundings.

Manorfield is located in a picturesque part of the Sussex countryside, not far from the 'Witterings' and coastal delights. Residents enjoy the...  

Care Provided by Manorfield Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,600£1,500 - £1,600
Residential Dementia Care£1,500 - £1,600£1,500 - £1,700

We offer Day Care from 09:00 to 18:30

Contact Manorfield Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • CC Care Home Ltd
  • Private Owned

Person in charge

  • Karen Stovell(Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2003
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (19)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Manorfield Residential Home Reviews (99)

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10

Manorfield Residential Home has a Review Score of 10 (9.962) out of 10, based on 19 reviews in the last 2 years. Over all time Manorfield Residential Home has 99 reviews.

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Review from H A (Friend of Resident) published on 10 October 2019 Submitted via Postal Card
Overall Experience

Every time we have visited the staff were welcoming and treated residents with dignity and kindness. Our friend appears to enjoy living there and speaks highly of the staff and food.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your review. I am pleased that you are happy with our home and feel welcomed whenever you visit. Dignity and kindness is so important to our residents and glad that your friend feels happy living at Manorfield.

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Review from Robert Y (Nephew of Resident) published on 25 September 2019 Submitted via Website
Overall Experience

Thank you to all the care team who helped make our visit to see my Aunt a week ago such a warm and delightful experience. She was so happy and the team created a beautiful space and lunch in the conservatory for us all to catch up.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to do a review of our care home. I am so pleased that you were able to spend quality time with your aunt, it meant a lot to her to have time with you. You are very welcome anytime. The staff and I are very grateful for your comments, which are appreciated by us all.

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Review from Tracey B (Nephew of Resident) published on 19 August 2019 Submitted via Website
Overall Experience

The home had a lovely vibe, all residents appeared happy and looked well cared for. Looked well staffed and all staff were very friendly. Clean, well-led. Manager appeared very person-centred.

Reply from karen stovell, Manager at Manorfield Residential Home

How lovely of you to take the time to review our care home. We are happy that you are happy with our service. Thank you for your comments, which will be welcomed by our staff, who all work very hard, to make our residents' home, like a 'home from home'. Thank you so much for your review, it is appreciated by us all.

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Review from John B (Nephew of Resident) published on 15 August 2019 Submitted via Postal Card
Overall Experience

My uncle is very happy at Manorfield and thinks of it as his home. I know he could never be looked after and cared for so well anywhere else. The staff are all so caring and keen to help and make my uncle comfortable. I am so pleased that he is at Manorfield.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for such a lovely review. We are pleased that you are happy with our care home. We all work incredibly hard to ensure that our residents are happy, looked after and their needs met. Your comments are appreciated by us all, thank you so much.

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Review from Richard W (Brother of Resident) published on 8 July 2019 Submitted via Postal Card
Overall Experience
Without knowledge of other homes, it is difficult to make comparisons and judge what is, say satisfactory, good or excellent.
Overall, I have been very satisfied with the home and pleased that my sister seems very happy and is being cared for in a friendly and dignified manner.

The staff are all friendly and caring and completely approachable and my brother and I are glad that we chose Manorfield to care for our sister.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your review. I am pleased that your are happy with your sister's care and that she is happy at Manorfield. It is appreciated by us all, that you have taken the time to review our service, thank you.

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Review from Ann E (Friend of Resident) published on 2 July 2019 Submitted via Postal Card
Overall Experience

Manorfield is an excellent residential home, you would never get better. The staff are the best, so kind, considerate and caring. The management are so good and again very very caring. Nothing is too much trouble for all the staff. Manorfield is like your own home very comfortable. My friend is very happy and looked after so well. The home is beautifully clean (no smell) I can't praise Manorfield enough. Thank you Manorfield.

Reply from karen stovell, Manager at Manorfield Residential Home

How lovely of you to review our care home with such positive comments. I am pleased that you are happy with our service and that your friend is happy and you are happy with our care. Your comments will be passed on to our hard working team. Thank you very much, we all appreciate your feedback.

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Review from D L (Sister of Resident) published on 19 June 2019 Submitted via Postal Card
Overall Experience
A well-run home, strong management.
Excellent staff and a high standard of care.
Residents are in good hands in all respects.
Treatment is as close to home as can be.
Well kept surroundings and residence.

Social welfare.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your positive comments about Manorfield which are much appreciated by us all. Feedback is always good, and helps us to ensure that we are delivering the best that we can in regards to care and attention of our residents/service users. It also gives us an insight as to how families or...  

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Review from D F (Daughter-in-law of Resident) published on 6 June 2019 Submitted via Postal Card
Overall Experience

My Mother-in-Law received excellent care throughout her 15 month stay at Manorfield. The staff were caring and professional at all times.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are pleased that you were happy with the care that your mother in law received in our care home. Thank you very much for reviewing our service.

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Review from Keith T (Son of Resident) published on 3 June 2019 Submitted via Website
Overall Experience

My late father stayed at Manorfield Care Home for just over a year until his passing a few weeks ago. Initially, he was not very keen on the thought of moving into a care home but within a week of being at Manorfield he loved it and said this was the place he wanted to be. The setting is beautiful, the rooms are nice with en-suite wet rooms and the staff, excellent. He used to love sitting on his bench outside his room looking out over the fields at the wildlife, the food was excellent and he enjoyed many a trip out with the staff. I would not hesitate to recommend Manorfield to anyone.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We thank you for taking the time to review our care home. We are very happy that your father loved Manorfield and enjoyed his life with us all as we did with him.

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Review from Stephen M (Son of Resident) published on 3 June 2019 Submitted via Postal Card
Overall Experience
A very well run care home with excellent staff morale many of whom go the extra mile with their care especially for the elderly with dementia.
Always responsive to queries from relatives.
Visitors always greeted with a cup of tea or coffee.

Easy access to safe patio and gardens - plenty of light and the building kept very clean and fresh.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for taking the time to review Manorfield. We are pleased that you are happy with our care and the safe environment that your mother enjoys.

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Review from Jo E (Sister of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience

We looked at over 20 care homes before my sister joined Manorfield in 2012. She stayed there until her death in 2017. Her care was amazing. So when my other sister required care in January 2019 neither she nor I hesitated in our choice. Everything I could wish for has been done to ease this major life change. The staff are all unfailingly kind, cheerful, thoughtful and helpful. They all know each resident individually and enjoy their work. It was a pleasure to see so many of the excellent staff still working there. I cannot recommend Manorfield highly enough.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are so pleased that you are happy with our care of both your sisters. It is great to get feedback, which helps us all to deliver exactly what is needed for our lovely residents. Thank you for taking the time to review Manorfield, it is appreciated by us all.

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Review from Linda P (Daughter-in-law of Resident) published on 19 February 2019 Submitted via Website
Overall Experience

My father-in-law was a resident at Manorfield Residential Home for 3 years. As he had dementia he could sometimes be challenging to deal with, but he was always treated with the greatest respect, professionalism and love by the carers and staff at the home. Having looked at over 10 homes in the local area we are so pleased that we picked Manorfield as we could not have received a better service anywhere. In keeping with our wishes, my father-in-law was able to be cared for at the Home right to the end with no traumatic hospital visits, surrounded by people who truly cared for him. We cannot thank the staff enough for all their efforts.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your review and your comments, your support is very much appreciated by us all. It is a very hard decision choosing the right home from home for your relative and we are pleased that we provided the next best thing and that you were happy with everything that we try our very best to achieve at Manorfield which is love and care.

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Review from Lesley C (Son of Resident) published on 19 February 2019 Submitted via Postal Card
Overall Experience

Manorfield is a welcoming home for people of various disabilities. The care and support to both the residents and family members is high. Residents enjoy the security and routines that are in place. Families/visitors are always welcomed with tea/coffee or to join the residents for a meal. My mum is settled and happy in only two weeks of residency and we, her family, feel very reassured she is cared for properly.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your comments and we are all so happy that you are pleased with our care and our facilities.

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Review from Knoppy H (Stepdaughter of Resident) published on 4 September 2018 Submitted via Website
Overall Experience

After searching for a care home for our stepmother, who unfortunately has dementia, my sister and I found the perfect residence for her in Manorfield. Living abroad, it is comforting to know that Manorfield is providing the utmost care and support for her. The management and team genuinely provide a warm and friendly atmosphere for our stepmother, whilst always keeping us informed of her well being. I can honestly say that Manorfield is the right place where our stepmother feels most at home, and we are forever grateful.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are all very pleased that you are happy with Manorfield and with the care that your stepmother is receiving. It is always good to receive feedback and we all thank you for your comments, which will be passed on to all the staff.

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Review from Trudi S (Daughter of Resident) published on 28 August 2018 Submitted via Website
Overall Experience
After visiting many care homes for my mother, who has dementia, I was concerned that we would never find a suitable home for her. Fortunately, a mental health professional asked if we had visited Manorfield. Within 5 minutes of meeting the manager, I knew that we had found the right place. I know that Manorfield is a business but the emphasis is on care.
Moving Mum was traumatic for both of us but the staff rallied round to make Mum feel at home which was much appreciated. She has now been there for 18 months and I have never seen or heard anything that concerns me. I visit regularly and can hear staff talking to residents without knowing I am there and they always treat them with kindness and respect.
I cannot speak too highly of the manager and all her team, most of whom have been there for years. Due to Mum's dementia it is important for her to have friendly familiar people to care for her. She still has a sense of humour and enjoys a laugh with them too.

Keep up the good work!

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are all so happy that your mum is enjoying life and laughter at Manorfield. We also appreciate your valuable support as well; Teamwork! Your comments are very much appreciated by us all, thank you.

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Review from Caroline S (Daughter of Resident) published on 28 August 2018 Submitted via Website
Overall Experience

My father has been going to Manorfield for day residential care and we have found it to be extremely caring, the staff have tried to make my father feel welcome. The home has a lovely feel and the entertainment provided on Friday afternoons has been of a high standard and varied. It is clean, light and airy and the staff are attentive to other residents needs.

Reply from Karen Stovell, Manager at Manorfield Residential Home

I am pleased that you have found our staff to be extremely caring and your father enjoyed the entertainment. Your father is welcome anytime for daycare, just let us know when he would like to come again, a warm welcome will be waiting.

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Review from Monica C (Relative of Resident) published on 31 July 2018 Submitted via Website
Overall Experience

A year ago we were put in the position of finding a care home for our relative. After a lot of unsuccessful searching, we found a home that is just that. A home that really cares for their residents. The manager and all her staff work to ensure that the residents are well looked after in all situations. We have found the care that they provide extremely professional and at the same time so loving and understanding. They have made sure our relative feels secure and well and have been of invaluable help to us, enabling us to understand and negotiate all the problems we have met along the way. We can not praise and thank them enough for all that they have done for us.

Reply from Karen Stovell, Manager at Manorfield Residential Home

Thank you for your review and your lovely comments, which will be passed on to our team. It is heart warming to know that we deliver the kind of care that you were looking for and delighted that you have found it in Manorfield. Our aim is to deliver person-centred care and with the support of...  

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Review from Evelyn J (Relative of Resident) published on 23 July 2018 Submitted via Postal Card
Overall Experience

I cannot praise this residential care home enough. The moment you walk through the door you are greeted by smiling faces of the staff, a great feeling of warmth and love and total dedication to the needs of the residents. It is made to feel like each individuals own home. The food is excellent, the staff so attentive, not only to the residents but to all who visit them. I would certainly give this home a 5* rating.

Reply from karen stovell, Manager at Manorfield Residential Home

Thank you for your lovely comments and I am so happy that find our home and staff warm and welcoming and tha

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Review from Pauline N (Wife of Resident) published on 23 July 2018 Submitted via Postal Card
Overall Experience

Kind, caring, stimulating and safe. I feel so secure in the knowledge that my husband is being looked after so well in what our grandchildren and son and daughter in law call the "old persons hotel".

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are so pleased that you are happy with our care; your support is also very valuable too; thank you for taking the time to review our service; your comments are very much appreciated by us all at Manorfield.

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Review from Doris R (Resident / Service User) published on 5 July 2018 Submitted via Postal Card
Overall Experience

My experience in Manorfield Residential Home. I was made to feel special and the staff couldn't be nicer. The room I was given, with en-suite facilities, had a lovely flower arrangement and straight away the staff made me feel anything I wanted I just asked for. The night nurse were just as welcoming and all I had to do was press the button for assistance. Meals were excellent and biscuits came with tea or coffee. The manager and general staff were excellent and the entertainment was first class.

Reply from Karen Stovell, Manager at Manorfield Residential Home

We are so glad that you enjoyed your holiday with us and found our home offered everything that suited your needs. The staff, indeed, enjoyed your stay with us too, as you were so very polite and a delight to 'serve'; thank you for your lovely review of our service, your comments will be passed on...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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