Manorfield Residential Home

My experience in Manorfield Residential Home. I was made to feel special and the staff couldn't be nicer. The room I was given, with en-suite facilities, had a lovely flower arrangement and straight away the staff made me feel anything I wanted I just asked for. The night nurse were just as welcoming and all I had to do was press the button for assistance. Meals were excellent and biscuits came with tea or coffee. The manager and general staff were excellent and the entertainment was first class.

Lovely warm, friendly place. Good care provided for all my mother in laws needs while still treating her as herself. They have got to know about her past as a care home proprietor herself and refer to this in order to show her respect (she likes giving her opinion!). She is always dressed well and they take time to make sure she has her necklace on. She loves the food and is well fed. Lots of stimulation through activities.

My aunt has had issues with moving into a care home, as you would expect but these have been managed very well so far.

My friend has gone into this wonderful residential home and I cannot fault the care she has received from all the staff and their manager. The staff welcome visitors and the atmosphere is so good. It is home from home.

This is a really lovely care home the staff are all very committed and caring and go the extra mile to engage with the residents to ensure they are safe and happy. The atmosphere is much more welcoming and friendly than others I have visited. It is a lovely care home and I know my dad is well looked after.

Father enjoys the food and always looks clean and well cared for. He says he is happy and has no complaints, a miracle! Thank you team Manorfield.

Manorfield is a very special home. My Mother was very settled there and would often tell me how kind and caring the staff were to her. Sadly she passed away in January but I couldn't have wished for a better place for her to spend her final days. The staff are friendly, kind, approachable and couldn't have done more for her, always making sure Mum's needs were met and that she was happy and contended. They were dedicated to building a trusting relationship with her, which I feel is very important. Not living locally it was so reassuring for me to know Mum was in a home where she was well cared for and always treated with respect.

So good.

They not only care for her but they go into her room and spend time chatting and joking with her. My mum is very happy there.

I have been made very welcome here and I'm most happy. The food is marvellous and the staff are attentive to me. I miss my bath but enjoy my shower. The bed is exceedingly comfortable.The only downside is that my toilet seat is too high!!

When my mother in law needed a home there was absolutely no questions about where I wanted her to be. And from March 2016 to present I couldn't wish for better care.

Spacious accommodation with modern, clean, en-suite bathing/showering/WC facility. Helpful staff. Residents can ask for special dietary requirements to be catered for. They can also arrange hairdressing, chiropody, and newspaper (which resident pays for from own funds that are held securely by the home), and may bring own television. Entertainment is arranged for the residents in a pleasant lounge. The building is in a nice environment.

Manorfield is outstanding! I moved my mother from another local home which I felt to be substandard and I am thrilled at the difference. Brilliant caring care from the whole team - responsive, practical, intelligent pro-active, and understanding. I could not ask for better for my mother.

We viewed several Care Homes in the area together with our sister, the current resident, and Manorfield rated extremely high on our short list. We remain delighted that we chose Manorfield. It is in a nice location, has a pleasant garden and patio space.

Rooms vary in size and we were lucky to secure a good sized room with en-suite facilities. A well equipped main sitting area with TV provides space for events and activities that residents are encouraged to attend. A sun lounge with a computer facility offers alternative space. Meals are served in the dining room although residents may if they wish eat in their room and the menu offers a good choice. Light refreshments are offered to residents (and visitors) during the day.

Manorfield provides a friendly service and homely atmosphere for its residents. Manorfields greatest asset is its staff lead by a professional and dedicated Manager. The staff are well trained, positive and treat the residents with care, affection and dignity.

ii) My mother has a call buzzer in the corridor outside her room which is loud and annoying, at times particularly as the lady opposite is constantly pressing hers. I think you should relocate it or make it quieter or think of another way of residents calling staff.

My aunt has only been living at Manorfield for a couple of months having gone initially for respite care. The care and attention she has received has been excellent since the moment she arrived. Her mobility, independence and general wellbeing has improved considerably. She enjoys many of the activities and has made new friends. A big thank you to everyone in the Manorfield team for making her transition from home into residential care such a success.

The manager is exceptional, always displaying great kindness and compassion, as do all the staff in my experience. It is a very welcoming, well-run home and I have recommended it several times to friends who now have relatives in there as well.

Visited this lovely care home recently with a friend. We were greeted by a lovely friendly carer. They showed us to our friend who talked about his home in such a lovely way. We saw the lunch being served and it was off a high quality. Looking forward to visiting again in the summer.

The staff made him very welcome especially as he had never been away from home, they were all extremely kind and very caring towards him, they made him feel as though it was home from home.

I am so pleased that my Mother now looks at Manorfield as her home and I appreciate the dedication of the staff in making her life safe and comfortable.