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Care Provided by Mill River Lodge
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mill River Lodge for full pricing details and T&Cs.
Contact Mill River Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Cristian Diaconu (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2007
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Mill River Lodge Reviews (61)
Mill River Lodge has a Review Score of 9.5 (9.545) out of 10, based on 12 reviews in the last 2 years.
Over all time Mill River Lodge has 61 reviews.
The care provided to our mum was exemplary throughout her time in residence from 25th April 2022 until her passing on 11th March 2023. Despite the increasing dementia, we are confident she was very happy and contented during her time at Mill River Lodge. When visiting we always found the staff to be very accommodating and caring, including frequent updates on her well-being. We were impressed with the cleanliness each time we visited and thank you all for providing the palliative care towards the end of life.
Thank you for your kind words, we are so pleased to hear that your mum had a happy time here with us at Mill River Lodge. Condolences to your and your family, she will be missed very much.
There's definitely a shortage of carer staff which leads to a lot of waiting time and rushing.
Recently she has become weaker and more frail. After a suspected stroke, she was taken to hospital. She was comfortable, safe and loved by all the staff. She passed away peacefully in her bed, cosy warm and quietly. Thanks you the love and wonderful care of all the staff.
Following a second stroke and with my stepfather being unwell, my mum needed professional respite care from mid-May, after a review of potential options, my family and I opted for Mill River Lodge and we are so pleased we made that choice. Although not as luxurious as some other local options, the key thing was the quality of care and the empathy and professionalism of all of the staff looking after Mum. She stayed in Hardy Wing for 8 weeks. On 7th July, they called me to advise me that Mum had had another stroke and to alert me to the fact that she was not going to recover. This enabled me to call my stepfather who was able to get to spend 30 minutes with her before she passed peacefully away. The way the call was handled and the way that the staff engaged with my stepfather before and after her passing were wonderfully compassionate and supportive. Sincere thanks to everyone at MRL for everything you did for Mum. Suffice to say, we can recommend Mill River Lodge very highly.
My father has server dementia and came from care at home into Mill River Lodge. Our first choice has, in fact, been another home which was recommended to us by a family friend. We could not move him now. The staff at Mill River are fantastic. We visit multiple times a week, and my dad is always clean and happy, and the facilities are spotless. When my dad had a stroke, it was the home and not the hospital who spotted that was the issue.
I like the staff, good and kind.
The office staff are always very helpful and go above and beyond their admin roles.
We are kept in touch regularly with all Mum's needs and couldn't wish for her to be in a better place for peace of mind, knowing she is well cared for.
My mother is extremely well cared for. The staff on the unit are kind, patient and well suited to the role. My mother thoroughly enjoys her meals there and is always clean and well dressed. She loves having her hair styled and cut and looks forward to the hairdresser visits. We are always informed of any changes or concerns that staff may have and are always welcomed when we visit. Mum is extremely happy there.
My husband of 57 years has resided in Mill River Lodge since November 21. He has later-stage Alzheimer's and subsequently a stroke. The care and help for him and our family have been exceptional. His room, the general environment and his personal care and cleanliness are exceptional. His needs are catered for, even though he is not able to express himself. We are always kept informed of any change in his situation or any additional meds. Staff are always kind, helpful and caring to him and to us. They are ready to fight his corner when other professionals are required.
It's nice here. Care is good. Carers are kind.
Mill River continue to give excellent care to my mum. Throughout the pandemic, they have excelled in keeping the home covid free, which has given me comfort knowing Mum is safe. Staff are always helpful towards Mum and it will be good once we can have face to face visits, although the garden meetings have helped.
The staff, management and carers are very professional and extremely caring.
Mill River Lodge has been a sense of comfort to my nan over the years. The staff have always been there to help with her needs no matter what mood she's in. Always happy to help me or my family out as well.
I can not thank the staff enough or even recommend them more highly for their patience, love and respect for my mother while she has been at Mill River. In addition, the level of care they have as individuals and also the home overall is excellent. As with all Alzheimer cases, there are ups and downs, even when it isn’t a bad day the staff are still capable of lifting her moral and ensure she engages, often with a smile.
It is a great comfort for myself and my family to know that she is cared for to such a high professional standard and I have no hesitation in recommending Mill River as a wonderful care home.
Especially at this time with the COVID pandemic they have been exceptional. It is a difficult time for anyone but for 4 months now I have been unable to visit my mother but they have sent me videos and anytime I ring it doesn't matter which member of the care team from my mother's wing answers they re all fully aware of how she is and what she has had done to her on a particular day.
Every member of staff from cleaner to chefs and admin to care staff are always exceptional with their support so much so I now regard some of them as my extended family as they look after my mother as well if not better than I could.
I am very pleased with the excellent care that my mother has received at Mill River Lodge during lockdown this spring. The staff have gone to extra lengths to keep her safe from infection and to continue with video contact for our family throughout. The new manager and some carers went to a lot of trouble to make her birthday special at this difficult time. My mother is very happy and I am delighted.
My wife has been a resident at Mill River Lodge for approximately two years end during that time her care has been adequate, however, recently we have noticed a general improvement in care standards. I find it difficult to pinpoint any particular area of improvement but overall the atmosphere offers bright and friendlier with the residents receiving good professional care and attention and for the most part, they are happy. Currently, I could not wish for my wife to be better cared for.
Communication with family is great; I often receive phone calls about Mum's welfare, and during the Covid-19 lockdown, we as a family, have been very lucky to talk to Mum and her lovely carers by Whatsapp, which has been reassuring.
I am very happy with the care that Mum and our family receive from Mill River Lodge.
Staff are extremely caring and friendly.
Would recommend Mill River Lodge for good care and empathy.
I have always found the staff to be very professional and caring to my aunt. Mill River Lodge is always bright and clean. The staff go about their job with enthusiasm.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 October 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Mill River Lodge.
There are no upcoming events for Mill River Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Mill River Lodge.
Accreditations
There are no accreditations posted yet for Mill River Lodge.
Meet the Team (2)

My name is Oluwatosin Omisakin, you can call me Tosin. I am the clinical lead at Mill River Lodge, and I assist the service manager in running the home.
I started my nursing career in 2013 in Nigeria and I have garnered a wealth of experience in adult nursing over the years.
I am very passionate about making a difference in residents’ lives and delivering excellent quality care. This resonates with the values of Shaw Healthcare and made me join in March 2022.
It also encouraged me to get a BSc degree (Nursing Science) from the University of Derby in 2022.
I am involved in leading and supporting the nursing team to achieve exemplary care services for our residents, as well as supporting families on their care journey.
Feel free to approach me for a chat.

I am a seasoned professional in the field of care home management with over 5 years of experience. Before my current role as Service Manager, I served as a Registered General Nurse (RGN) in the A&E department for several years, bringing a wealth of clinical experience with me.
In my previous position, I played a key role in revitalizing a care facility that was facing declining enrollment. Through my dedication and leadership, I successfully increased patient enrollment and elevated general satisfaction levels among existing residents.
My commitment lies in the continual improvement of services offered to care home residents. I am devoted to creating an ideal environment that caters not only to residents but also fosters a welcoming atmosphere for staff, friends, and family, ensuring a holistic and enriching experience for all.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mill River Lodge to verify any information. View our terms and conditions. Mill River Lodge has an Enhanced Service -more info.