Mill River Lodge

What a lovely place. First class in every way. Care, food, everything 1st for all they do. Well done. The carers are all superb, could not ask for more.

My mum is only on day 3 of a 2-week respite stay. So far, lovely staff, clean and warm. Mum is being well cared for.

I am totally happy with the way my wife is cared for. In fact, the carers are amazing the way they look after the residents. The great entertainment and number of activities they have is so different from other homes. I am so very confident that my wife's every need, including the care and attention given to her is wonderful. I also feel very welcome every time I visit. When it's my time I would like to stay here.

My husband is well cared for and I am always informed of any problems. The staff are very caring and work extremely hard to make the residents happy and valued. The food is very good and presented in an appetising way

The staff here are wonderful but more permanent staff are required so they get to know the residents. The agency staff really don't know or understand the needs of the residents as each resident has different needs and understanding.

Carers who really do know my mum's nursing care needs and treat her with dignity and respect. I always feel welcome when I pop in to visit. Thank you.

Generally clean. The majority of staff are friendly and kind to my dad who loves the food and seems happy when I visit.

We are a private user of this home and although the staff are lovely, the fees are extortionate. Food is basic and so is the care. My mother is not bed bound and doesn't need specialist care. Her fire door has been broken since she has been there (1.5 years) and now her rings have gone missing. We would move her but she is settled there now.

My wife is very happy at the day centre she really enjoys the interaction with the wonderful staff.

Mum has been in Mill River Lodge for one and a half years and the care has been amazing. She is well cared for, clean and tidy. She is very happy and contented. We love that every day there are lots of activities and she is encouraged to join in. I would recommend Mill River Lodge.

I enjoy Mill River Lodge very much. The staff are always kind to me. I like drawing and making things. Everyone is so helpful.

My mother has used the service for over a year in the day centre. This is my family's lifeline that enables us to rest and work. Mum is so happy and relaxed here looked after by the amazing and caring, hardworking day centre staff at Horsham. Well done team, thank you for your ongoing care and support.

My mum spent the last year of her life in this wonderful home. I can’t thank enough the hard-working, dedicated staff for all their support and kindnesses. Their jobs are not easy but every member of staff that I have had the privilege to meet or to discuss mum with have shown both extreme professionalism and understanding. This can be sometimes a challenging environment, with not enough time and money to stretch to all the demands made upon them but as a team, they rise to each challenge with patience and determination. They deserve my heartfelt gratitude and I wish them all the luck in the future.

My sister has been a resident at Mill River Lodge since 31st March 2016. She is very happy there and has for some time regarded it as 'home'. The staff are extremely efficient, obliging and kind and I am very grateful to know that she is receiving suitable care in very pleasant surroundings.

Very good purpose built home.

Kind and helpful staff, happy atmosphere. Rooms well equipped.

My mother is very well cared for by her carers who always give their very best. Her clothes are always clean and her meals are good.

I cannot praise the care and attention that my mother has received enough. All staff have been extremely caring and any concerns with my mother's care or problems with her health, my sister and I are contacted immediately. We always get a very warm welcome too when we visit our mother. Many thanks to all.

A bright and homely environment, matched by caring and helpful staff.

My mother is resident because of Alzheimer's and at nearly 95 has other health issues. Since being cared for at M R Lodge she has calmed down considerably because of the routine she has and the feeling of stability means she can enjoy what life she has. The staff are caring and considerate and welcome visitors.