Nyton House

Nyton Road, Westergate, Chichester PO20 3UL
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9.9 60 Reviews
  • Nyton House, Chichester
Established in 1977, Nyton House, situated just outside of Chichester, offers a beautiful living space in an idyllic rural location. Boasting 3.5 acres of private gardens and a Queen-Anne-listed building, residents benefit from an exceptionally unique care environment.

A family run home, the team are kind and compassionate, with the experience and qualifications to provide high quality person-centred care that prioritises dignity and respect at all times.

Registered for up to forty-four residents over three units, the Queen Anna main building provides elegant accommodation over three floors with period décor and furniture. Most rooms are en-suite with garden views. Five double rooms offer elegant accommodation for couples.

The new Gables wing is situated in the walled kitchen garden. A purpose-built, architecturally designed unit using the latest design theory and interior design to create an environment designed for people living with dementia. Ten en-suite rooms with infinity walkways and internal garden spaces.

The Coach House delivers a 'Home-Like' setting for nine residents with mild to moderate dementia. A wonderfully communal setting provides a safe and engaging environment. 9 en suite rooms with interior design by HomeSmiths.
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Care Provided by Nyton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £2000
  • Self-Funded Residential Dementia Care: £1700 – £2000
  • RESPITE Self-Funded Residential Care: £1600 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £2000

Our single room rates start from £1600 per week(inclusive of all Care, weekly Hairdressing, Manicures and podiatry with no hidden admission charges). We can also offer shared occupancy in our larger suites for couples and companions.

These prices are only a guideline, please contact Nyton House to find out the exact price for your requirements.

Contact Nyton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Nyton House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Nyton House Ltd
  • Privately Owned

Person in Charge

  • Felicity Hillary-Warnett (Registered Manager, Nominated Individual)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (7)

Visiting

  • Visitors are free to visit anytime during the day, but if wish to see the manager a phone call would be beneficial to arrange a meeting

Parking

  • The home has parking at the front and overflow parking at the back of the home

Nyton House Reviews (60)

9.9

Nyton House has a Review Score of 9.9 (9.933) out of 10, based on 20 reviews in the last 2 years.
Over all time Nyton House has 60 reviews.

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Reviewer Connection to Nyton House
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Review from N C (Son of Resident) published on 26 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great service and excellent care of mum at all times, staff always pleasant and helpful, care for mum with her dementia is done with love and passion , so I cannot thank you all enough at Nyton House.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for taking the time to review Nyton House. It's always helpful to hear where we can improve and you're review shows cleanliness and value for money missing a 5 start rating. We take huge pride in our housekeeping and I'll follow up on this immediately to see where we can better ensure excellence. We do our very best to deliver 5 star value and continue to review our fee structure based on our staffing ratios and other services offering comparative care & accomodation.
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Review from W S (Regular Volunteer) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been a volunteer for over a year now assisting with outings and activities like crafts and excercise dance and event days. All the residents and myself have enjoyed these activities and I look forward yo the year ahead at Nyton.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseMany thanks for reviewing Nyton and for helping us provide Outstanding activities and support community events.
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Review from A B (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nyton House has provided excellent care for both parents over the last 2 years, sadly my father died last year, but we were welcomed to stay with him, overnight and treated like members of the extended Nyton family for the whole period. My mother has quite complex care needs - but the care team here
have been phenomenal in catering for her care needs and improving her quality of life
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for taking the time to share your experiences of Nyton House and the Care we have been able to provide your family. We really appreciate your review.
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Review from Kate J (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I really can't recommend Nyton House more highly. My father has been a resident for nearly two years and my mother was a resident in the last weeks of her life. The care is second to none. The staff are all just wonderful and you just can't put a price on the knowledge that your closest loved one is
being given the dignity, time, compassion and respect they deserve. My lovely Dad feels safe and content and is spoilt rotten. The environment is very much a 'home from home' and the staff actively engage with residents. It really is a special place.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for this wonderful review and for trusting us with caring for your parents. It's great to hear that our service has provided your dad with dignity, time and compassion.
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Review from S M (Partner of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner, who has Lewy body dementia, moved into the Coach House at Nyton House last September and, to be honest, to my surprise he's settled remarkably well.
All the staff are lovely, highly trained and skilled in dementia care and have really taken time to get to know him and to respect his needs
as an individual. I'm also really happy with the communication I receive from the management staff. The environment is clean, homely and, as there are only nine residents in the unit, it has a real family feel about it. He's really enjoying the wonderful food too!
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseDear S M, thank you for your review of Nyton. We appreciate your recognition of our support for residents living with dementia and the communication you have received from management. Thank you for sharing your experiences of Nyton House.
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Review from Rebecca D (Daughter of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care in every way. From the moment my dad arrived at Nyton House, it truly felt like a home from home. The care, kindness and dignity shown to him were exceptional, and nothing ever felt too much trouble. Every member of staff went above and beyond - not just in looking after my dad, but
in supporting us as a family too.
I genuinely cannot speak highly enough of this care home and the incredible people who work there. They made an immeasurable difference to us all. They are like one big family and it is a very happy place. You feel it the moment to step in the front door. My only regret is not finding it sooner.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseDear R, Thank you for your review of Nyton. Recognising us for our Care, Kindness and Dignity means a great deal to our team, and they are at the core of our family values.
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Review from S W (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Not enough space to put how the team at Nyton House picked me up, dusted me down and assured after assessment my mum would join their family.


I call it a family from the professional, caring approach given to all that was evident from walking in the door.


Judging I was struggling with the overwhelming

pressure of finding care for mum, both Felicity and Activities Organiser listened intently to my story and report from Hospital about mum. An widowed but active 88 yr old lady, admitted with a chest infection to now reportaldy bed bound : in addition to Alzheimer's. Mums overall health has taken a nose dive since admitted to Hospital but is 'Medically fit for discharge '!


I am grateful, Nyton House have taken the lead on admitting mum to their family and am hopeful once settled she will agree she is in a safe, caring, home from home.

Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you so much for this heartfelt review. It's terrific, such a positive experience of Nyton and our team.
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Review from P T (Husband of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife is very well cared for indeed. She is treated with dignity and respect by kind and caring staff. The food and drink are excellent and plentiful and great attention is paid to hydration and food intake.
There are plenty of activities and she is encouraged to take part.
She is settled and calm.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseMany thanks for this review. We appreciate you taking the time to share your experience with Nyton House with others seeking a care provider.
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Review from F S (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was simply rescued by Nyton house in our hour of need. They swooped in, assessed, agreed admission and picked him and my mum up, helped my mum and myself settle him in, reassured him and us and welcomed us into the Nyton house family.


The care and attention he and we received was first class,

kind, compassionate, professional, reflexive and supportive to his needs and they worked hard to understand his life history, helped him with independence and subtly assisted him where and when he needed it and seamlessly increased their support as he needed them too. Special thanks to all the gang, facilities/ chef team/ activities team and Felicity for managing such a brilliant care home.


His end of life care was excellent, kind, thoughtful, dignified, compassionate and we were supported as a family.
We miss him dearly, but are so grateful for his last few months where he was supported and truely cared for as were my mum and I.
10/10 care / environment. Would highly recommend

Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for sharing with others how Nyton was able to support you and your Dad in a time of need. Your experience describes the 'Why' behind Nyton and care Felitcy and our team aspire to deliver.
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Review from Ian B (Son of Resident) published on 28 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents moved to Nyton 12 years ago and my mother now only lives there since my Father passed away and couldn't be happier and receive better care than she gets at Nyton. This is the true definition of a care home as each and every person cares so much and goes above and beyond.


Great location,

beautiful gardens and grounds, amazing staff, lots of activities and engagement and the food is of the highest standard.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you so much for taking the time to review Nyton and for your kind words.
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Review from D O (Son of Resident) published on 30 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very homely and carding home ,Brilliant care for mum right up to the end.
When mum died in the evening, two of mums friends/carers came in on their day off to help us both spiritually and hands on.
When mum was able there were loads of activities to cater for all tastes with a different weekly schedule.
All
the staff are great, with plenty of staff on during the night.
Food really good too, smells lovely every day.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for much for taking the time to review Nyton. We recognise what a privilege it is to care for people in their last days, and it makes us very proud to hear your feedback.
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Review from Tracey L (Daughter of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
There is nothing more precious than the bond between a mother and daughter so when the time came to find somewhere extra special for mum to move too, I cannot ever begin to say how thankful our family was to find Nyton house. The level of care is first class, the staff are like family members, they
clearly really care for the residents and their wellbeing. Mum is extremely happy, any worries about her being in a 'care home' soon dissipated, she loves it! the entertainment is brilliant with regular trips out each week. Mum beams her way through her days now.
The house is beautifully decorated, and the meals are well thought out, balanced and home cooked. All of the staff work hard to maintain the standard that has clearly been established for many years.
The houses sit in lovely well maintained gardens, with plenty of space to move around.
I cannot recommend Nyton House highly enough, and want to say a huge thank you to everyone who works there, you have given us all peace of mind.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseDear Tracey, Thank you for your fantastic review of Nyton House. It's wonderful to hear such kind words about our home, and to know that the hard work that goes on behind the scenes is making a difference to our residents and their families.
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Review from Jane M (Daughter of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nyton House is a safe, clean, friendly caring residential home. Mum feels safe, she is well fed & cared for, the staff talk to mum as much as possible. I am always given a coffee during my visit to make the visit more like home. Her clothes are washed daily, her wishes are respected and her opinions
are listened to and valued.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseDear Jane, thank you for your kind words. We appreciate you taking the time to review Nyton.
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Review from S S (Daughter of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Outstanding!
Great support from management and staff throughout for mum and the family. All the staff are very caring and work extremely hard to ensure the home is friendly and meets individual needs. The activities, for the residents, are wonderful and help them to interact socially mentally.
Small
numbers of residents in each area to help make it feel like home from home rather than they are just one of many. Thank you to all at Nyton House
Highly recommend - 5 stars.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you so much for taking the time to share your experiences of Nyton with others.
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Review from Martin T (Son of Resident) published on 7 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been a resident since 22nd November 2023. The attention to detail and the significant, one-to-one care she has received during that time has meant that my three brothers and I are confident she is in good and capable hands.
The staff are vigilant and energetic which ensures Mum has the care
she deserves and requires. The entertainment arranged is of excellent quality and the regular opportunities for Mum to be taken to church are valued highly.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for taking the time to share your experience of Nyton House with others. Your feedback is invaluable as we strive to improve our service and recognise areas where we perform well.
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Review from E A (Niece of Resident) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and attention. Always ready to listen to the concerns of relatives willing to go above and beyond.
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Review from Rachel R (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I must express my enormous thanks and deep appreciation for the care my darling daddy received over the last 6 weeks and in the final days of his life at Nyton House. The staff were outstanding throughout and their genuine care and affection and deep respect for our father exceeded expectations. Not
only was our father cared for with dignity and love, but my sister, mother and I were also cared for as we prepared to say goodbye to him. We were looked after fully during the last few days when we were with him. We had a room to rest in, freshly prepared meals provided and sympathetic and sensitive support to take the time to be his family aside from caring for him. I cannot praise Nyton House and everyone who makes this place such a beautiful serene place to end one's earthly journey. Thank you so very much.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for your kind words. We were privileged to care for your father during his time at Nyton, especially since we knew him previously through our shared passion for sailing. It's crucial for us that we provide an environment where family members feel welcome and supported and that our staff are respectful at all times. We are all sorry for your loss.
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Review from Olivia P (Daughter of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have known Nyton House for many years and was happy to recommend it unconditionally to my father who has now been a resident for two months. He used to spend most of the day snoozing in his chair but has now come to life again, as it were. He enjoys all the activities - music, poetry readings, talks
about local history and numerous other subjects, and when I suggested visiting him on a particular afternoon, he said, 'No, we have a really fun quiz that day!'. The food is delicious and all homemade, and the staff welcome friends and family to join them at their meals. The care is second to none. My father loves nature and just to gaze out into the beautiful well-kept gardens gives him a real sense of peace. In his own words: 'I never imagined at this time in my life I could be so happy'.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for taking the time to review Nyton House. We really appreciate your kind words.
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Review from H N (Daughter of Resident) published on 17 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have been staying at Nyton House for a couple of months. Their health has been up and down during this time, as has their acceptance of needing care. The Nyton team have been very kind and patient throughout. Mum and Dad thoroughly enjoy the range of activities during weekdays and they usually
love the home-cooked lunches, with the occasional glass of wine! The home and beautiful grounds are very comfortable and well-tended and they are looking forward to being able to spend more time in the gardens as the weather improves. We really like being able to visit them at any time, to try to replicate times we have previously spent together as a family. Many thanks to all the team at Nyton - kindness counts.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for your kind words. It's lovely when we can support families who visit their loved ones frequently and treat us as an extended home.
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Review from Julian H (Respite Resident) published on 5 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is my second visit to Nyton. I have recommended it to several people known to me. I have compared it to a well-run and very comfortable country hotel. The atmosphere is calming. The staff are caring but not at all intrusive and the food is very good. There is a daily programme of visits and in-house
events which provide opportunities for those who want or need social engagement. One is left in peace to decide whether or not one wishes to join in. The rooms provide the means for entertainment or 'work' with one's laptop. The rural surroundings contribute to a sense of peace and relaxation. The fact that the house is a period one contributes to a sense of permanence.
Reply from Harvey Hillary, Business Manager and Director at Nyton HouseThank you for your kind review. It's so rewarding for our staff when our efforts are appreciated, and the atmosphere we try to create is valued by our residents.
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Current Review Score: 9.9 (9.933)

Overview of Review Score

The Review Score of 9.9 (9.933) out of 10 for Nyton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.933 for Nyton House is calculated as follows: ( (223 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 238 Ratings = 4.933
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nyton House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2024

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (5)

Felicity

Felicity Hillary-Warnett

Job Title: Registered Manager, Nominated Individual and Director of Nyton House Joined: 2003

Felicity trained as a Registered General Nurse at St. Richards Hospital before running care homes. She has a vast experience in End Of Life Care having completed a Diploma in Education (Cert Ed), End of Life Care as well as NVQ Internal Assessor and Internal Verifier and more recently has completed the Six Steps to End of Life Care at St. Wilfrid's Hospice.

Harvey

Harvey Hillary

Job Title: Director and Nominated Individual Joined: 2016

Nyton House Limited is a brother-and-sister partnership. Harvey brings a background in high-performance coaching, which is reflected in a commitment to continuous improvement at the Home. Harvey oversees the operational and financial side of the business and is also the Nominated Individual.

Sarah

Sarah Burt

Job Title: Deputy Manager Joined: 2023

Sarah joined Nyton in 2023 and recently completed her NVQ5 in Adult Social Care Management. She has such compassion for our residents and enthusiasm for our service. As Deputy, Sarah is part of the Senior leadership team and oversees the Coach House Unit.

Kay

Kay Vevers

Job Title: Head of Interaction and Engagement Joined: 2022

Kay has transformed our activities, events and interactions at Nyton since joining the team in 2022. Kay is NAPA training with over 20 years of experience as an activity co-ordinator. Kays' vision is based around providing continual opportunities for interaction and engagement, and to enrich our residents' lives. Nyton supports Kay to think differently, without financial barriers, about what we can offer.

Hannah

Hannah Warnett

Job Title: Unit Lead - Medication Champion Joined: 2019

Hannah is another family member who is passionate about Care and our service. Working predominantly in the main building, Hannah tirelessly ensures we provide personal-centred care to the highest standards. She has recently taken on the role of Medication Champion for Nyton and oversees our re-ordering, training and medication compliance. Away from work, Hannah loves spending time with her horses and is a talented 3-day Event rider.

Frequently Asked Questions about Nyton House

What types of Care is Nyton House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nyton House have?

There are 30 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Nyton House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nyton House to the centre of Chichester?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nyton House to verify any information. View our terms and conditions. Nyton House has an Enhanced Service - more info.