Nyton House

Nyton Road, Westergate, Chichester PO20 3UL
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9.9 63 Reviews
  • Nyton House, Chichester
Established in 1977, Nyton House, situated just outside of Chichester, offers a beautiful living space in an idyllic rural location. Boasting 3.5 acres of private gardens and a Queen-Anne-listed building, residents benefit from an exceptionally unique care environment.

A family run home, the team are kind and compassionate, with the experience and qualifications to provide high quality person-centred care that prioritises dignity and respect at all times.

Registered for up to forty-four residents over three units, the Queen Anna main building provides elegant accommodation over three floors with period décor and furniture. Most rooms are en-suite with garden views. Five double rooms offer elegant accommodation for couples.

The new Gables wing is situated in the walled kitchen garden. A purpose-built, architecturally designed unit using the latest design theory and interior design to create an environment designed for people living with dementia. Ten en-suite rooms with infinity walkways and internal garden spaces.

The Coach House delivers a 'Home-Like' setting for nine residents with mild to moderate dementia. A wonderfully communal setting provides a safe and engaging environment. 9 en suite rooms with interior design by HomeSmiths.
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Care Provided by Nyton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1600 – £2000
  • Self-Funded Residential Dementia Care: £1700 – £2000
  • RESPITE Self-Funded Residential Care: £1600 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £2000

Our single room rates start from £1600 per week(inclusive of all Care, weekly Hairdressing, Manicures and podiatry with no hidden admission charges). We can also offer shared occupancy in our larger suites for couples and companions.

These prices are only a guideline, please contact Nyton House to find out the exact price for your requirements.

Contact Nyton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Nyton House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Nyton House Ltd
  • Privately Owned

Person in Charge

  • Felicity Hillary-Warnett (Registered Manager, Nominated Individual)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (7)
  • Single Rooms with Ensuite Wet Room (11)
  • Couples/Companion Rooms with Ensuite Wet Room (7)

Visiting

  • Visitors are free to visit anytime during the day, but if wish to see the manager a phone call would be beneficial to arrange a meeting

Parking

  • The home has parking at the front and overflow parking at the back of the home

Nyton House Reviews (63)

9.9

Nyton House has a Review Score of 9.9 (9.938) out of 10, based on 23 reviews in the last 2 years.
Over all time Nyton House has 63 reviews.

Overall Experience
  • 60
  • 3
  • 0
  • 0
  • 0
Date Published
  • 63
  • 13
  • 17
  • 23
  • 40
Reviewer Connection to Nyton House
  • 26
  • 13
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 63, showing 61-63
Review from M T (Niece of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am continually impressed with the caring, helpful and friendly staff, who always seem to maintain highly professional standards. In particular, I appreciate the efforts staff make to enable my aunt to attend hospital, other appointments and recreational outings, always respecting her personal wishes.
Visitors are always made welcome.
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  • Treated with Dignity
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  • Safety / Security
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  • Value for Money
Review from Lynda G (Daughter of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nyton House is truly a home from home environment with a lovely choice of home cooked food each day. The staff are so friendly and always on hand to talk to. My Mum has her every need catered for and I know she is well looked after.
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  • Care / Support
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  • Treated with Dignity
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Review from Neil F (Son of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am, as always, full of praise for the care and attention my mother has had at Nyton House. From day one she has been so well looked after. Her needs have changed since she has been a resident and the staff often appear one step ahead of this. She has now an improved modern bed and chair for her room.
All staff have treated her with dignity and respect whilst still finding time to make her laugh. I am encouraged that all aspects of life at Nyton House are constantly reviewed. New innovations are often implemented. I cannot speak highly enough of the care that has been constantly given to my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Value for Money
Current Review Score: 9.9 (9.938)

Overview of Review Score

The Review Score of 9.9 (9.938) out of 10 for Nyton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.938 for Nyton House is calculated as follows: ( (258 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 274 Ratings = 4.938
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Nyton House is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Oct 2024

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (5)

Felicity

Felicity Hillary-Warnett

Job Title: Registered Manager, Nominated Individual and Director of Nyton House Joined: 2003

Felicity trained as a Registered General Nurse at St. Richards Hospital before running care homes. She has a vast experience in End Of Life Care having completed a Diploma in Education (Cert Ed), End of Life Care as well as NVQ Internal Assessor and Internal Verifier and more recently has completed the Six Steps to End of Life Care at St. Wilfrid's Hospice.

Harvey

Harvey Hillary

Job Title: Director and Nominated Individual Joined: 2016

Nyton House Limited is a brother-and-sister partnership. Harvey brings a background in high-performance coaching, which is reflected in a commitment to continuous improvement at the Home. Harvey oversees the operational and financial side of the business and is also the Nominated Individual.

Sarah

Sarah Burt

Job Title: Deputy Manager Joined: 2023

Sarah joined Nyton in 2023 and recently completed her NVQ5 in Adult Social Care Management. She has such compassion for our residents and enthusiasm for our service. As Deputy, Sarah is part of the Senior leadership team and oversees the Coach House Unit.

Kay

Kay Vevers

Job Title: Head of Interaction and Engagement Joined: 2022

Kay has transformed our activities, events and interactions at Nyton since joining the team in 2022. Kay is NAPA training with over 20 years of experience as an activity co-ordinator. Kays' vision is based around providing continual opportunities for interaction and engagement, and to enrich our residents' lives. Nyton supports Kay to think differently, without financial barriers, about what we can offer.

Hannah

Hannah Warnett

Job Title: Unit Lead - Medication Champion Joined: 2019

Hannah is another family member who is passionate about Care and our service. Working predominantly in the main building, Hannah tirelessly ensures we provide personal-centred care to the highest standards. She has recently taken on the role of Medication Champion for Nyton and oversees our re-ordering, training and medication compliance. Away from work, Hannah loves spending time with her horses and is a talented 3-day Event rider.

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