
The staff I have dealt with have been really kind and helpful. I feel my friend is cared for wellH P(Friend of Resident/Service User)



The staff I have dealt with have been really kind and helpful. I feel my friend is cared for wellH P(Friend of Resident/Service User)



Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people.
As well as cosy living areas and a beautiful garden, residents at Oakhill House benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating...
Care Provided by Oakhill House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Oakhill House Care Home for full pricing details and T&Cs.
Contact Oakhill House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Brighton Nyagomo (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (32)
Oakhill House Care Home Reviews (84)
Oakhill House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 10 reviews in the last 2 years.
Over all time Oakhill House Care Home has 84 reviews.
My father spent the last few weeks of his wonderful life in Oakhill House. His condition incapacitated him. The staff of the centre provided delicate humane care which maintained my father's dignity and humour. During his last day they also looked after my mother, brother, daughter and myself as we sat beside him. We cannot thank them enough for their dedication, compassion and love.
Everyone was so caring and helpful. We were so well looked after while my husband was dying. During his stay we felt his every need was considered and staff couldn't have been more helpful.
Sadly a lot of staff have left for one reason or another which is a shame as there were some really lovely carers but I am starting to see new faces now.
The staff seem much happier in the last couple of months and it really notices as I now hear laughter and singing when they are working which is something I had not seen before
The Jubilee celebrations although small was great to see everyone involved, even the temporary manager was cooking on the day which shows teamwork
I cannot fault the staff who work so hard every day, the only gripe I have is the phone system which is very temperamental, but the nice temporary manager has given me the email addresses so I am able to contact the home and they are very quick at replying which gives me confidence
I am pleased with how my cousin likes being in the home as she always said that she did not want to go into a care home so it was a difficult decision to make when I was not able to look after her anymore, but she is happier than I ever thought she would be and the team make me so welcome when I visit and I hear the people being spoken to nicely by the staff and this has made such a difference to her life. I think the activities could be a bit better but on the whole, I have no complaints and any niggles I may have are fixed quickly so I am happy.
My friend joined Oakhill House in December 2020 during the Covid-19 pandemic. As a result, my only dealings have been over the telephone and/or email until carefully controlled visits were reintroduced. The staff I have dealt with have been really kind and helpful. I feel my friend is cared for well. Sometimes it's difficult to get through by telephone, but my emails are always answered promptly.
Very happy with all service and care for my mum.
The staff are very friendly and helpful mum is obviously being cared for brilliantly and she has had a few incidents and has come through them all.
The staff are kind and caring.
Mum is very happy here.
Kind, supportive and helpful staff. As Mum was admitted during the lockdown, I can't comment on inside the home, but what I have seen is compassion.
Left in her bed until a visit is due.
Bruises all over her legs and feet.
The management of this horrendous home do not care about the residents.
This morning thought I’d put in a visit a little earlier to find Mum in bed with coffee and breakfast all over her and fresh bruises!
Luckily for her and myself we have found a lovely new home where I have no doubt she will be treated with the utmost respect.
Oakhill House should be closed! It’s substandard in all accounts.
Thirty-plus residents with only three assistants on. Outrageous and it’s not Mum’s fault or mine.
We are sorry that you have not had the kind care experience that we expect from all of our HC-One homes. Unfortunately, as we do not have any further information we are unable to investigate. However, if you are able to provide any further detailed information we are very happy to investigate as we...
Short-staffed rude managers.
Absolutely a big letdown.
Horsham has homes that are 100% better on all levels.
Mother in law has horrific bruises and is scared of some staff.
We are sorry that you have not had the kind care experience that we expect from all of our HC-One homes. Unfortunately as we do not have any further information we are unable to investigate. However, if you are able to provide any further detailed information we are very happy to investigate as we...
My mum came to this home as a short term placement following a stay in hospital. As a family, we are delighted that she is now staying permanently. When she arrived at the end of April she couldn’t stand or feed herself. Now she can do both. The care and attention she receives is outstanding. Everyone I have met has been so friendly and kind. The visits take place with ease and mum always looks so well. The only criticism I would have is that it’s sometimes very difficult to reach them by phone. Otherwise an amazing care home with amazing, kind and caring staff.
I like it here, they care for me so well. I get to go shopping and have food that I like. All staff are friendly and smile. Lots of things to do.
I cannot rate this home highly enough. From the moment my mum arrived to the moment she passed away, she received outstanding care and treatment. The staff were always kind and compassionate, not only to mum but to us as a family. It's been a tough year for them all but they continued to deliver with a smile on their face. Can't comment on food as didn't try it but mum said it was good. Would not hesitate to recommend.
I would just like to thank all the staff for their care for my dad. The level of care was exceptional and my Dad's passing was up and down for a good few weeks. We were phoned every day, informed every time something changed, and treated with respect at that very difficult time, once again thank you to all at Oakhill House.
Thank you, Oakhill House, from the bottom of my heart!
My great-grandma recently passed away at the home after living there for a couple of years. Her care at the end of her life was excellent and staff showed their compassion not just to her but to us as well, making sure we were all updated and were able to stay with her as much as we wanted to.
Mum-in-law is so well looked after. Everyone I have met is friendly and professional. It’s a home from home with a relaxed feel with great rooms and ensuites.
I’m always offered a drink and asked if I want to stay for meals, which I have not done so far but would be more than happy to join her in the dining room with her fellow residents.
The atmosphere is warm and I’m always impressed with how well she is treated and how everyone seems to be happy.
From the manager and receptionist down to every grade of staff, the home shows that they are a caring and committed bunch who go out of their way to make everyone feel welcome.
The staff were very approachable and very understanding of my Nanna’s care needs. My Nanna has settled in very well seeing as she was very apprehensive in moving into a care home as she was living at home only a few months ago.
I feel a weight has been lifted off my shoulder as I know my Nanna is well looked after.
I cannot thank the staff enough for all the help and support they have showed my Nanna and my family.
Bed Vacancies
Please contact us for latest vacancies.
News (16) & Events (0)
- 03 Dec 2025
Residents and colleagues at HC-One’s Oakhill House Care Home in Horsham had the pleasure of welcoming John Milne MP on Friday 28th November, as part of UK Parliament Week celebrations....
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 14 Apr 2025
HC-One’s Oakhill House Care Home in Horsham, Sussex, will be opening their doors to their local community, prospective residents and their families for an Open Day event on Wednesday 16th...
There are no upcoming events for Oakhill House Care Home.
Accreditations
There are no accreditations posted yet for Oakhill House Care Home.
Meet the Team (0)
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