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Oakhill House Care Home

Eady Close, Highlands Road, Horsham, West Sussex RH13 5NA
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The staff I have dealt with have been really kind and helpful. I feel my friend is cared for wellH P(Friend of Resident/Service User)
Oakhill House Care Home, Horsham
Oakhill House Care Home, Horsham
Oakhill House Care Home, Horsham

Nestled close to the centre of Horsham in Sussex, Oakhill House Care Home offers personalised nursing and dementia care to older people.

As well as cosy living areas and a beautiful garden, residents at Oakhill House benefit from a range of lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends. The catering team prides itself on making mealtimes a sociable and stimulating...  

Care Provided by Oakhill House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,596From £1,757
Nursing Dementia CareFrom £1,720From £1,894

Contact Oakhill House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Brighton Nyagomo (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Single Rooms with ensuite Wet Room (32)

Oakhill House Care Home Reviews (84)

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9.7

Oakhill House Care Home has a Review Score of 9.7 (9.725) out of 10, based on 10 reviews in the last 2 years. Over all time Oakhill House Care Home has 84 reviews.

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Review from L L (Daughter of Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

My mum has been in Oakhill House since August 2019. Mum and all the family have been made to feel very welcome and we are pleased mum settled in within two weeks and has since been very happy. We are very pleased with the care mum has received and if there is any change in her treatment, they always inform us. All the staff are very kind and helpful and if mum is happy, so are we.

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Review from Suzanne F (Daughter of Resident) published on 3 October 2019 Submitted via Website
Overall Experience

My mum has been in the home for a number of years now and I wouldn’t want her anywhere else. The staff are so kind and friendly and everyone knows my mum well and all her likes and dislikes and her little ways. Recently the home has made some improvements to the environment and it is now looking much more homely. Every member of staff go over and above in their care for the residents and treat them all as family.

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Review from Eddie K (Relative of Resident) published on 21 August 2019 Submitted via Postal Card
Overall Experience
Home is very good quality. Staff excellent. When I visit they are very courteous. Home keeps me up to date with my wife's condition.

Envoironment is very good.

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Review from Lucy J (Granddaughter of Resident) published on 14 August 2019 Submitted via Website
Overall Experience
My Nanna came into Oak Hill a couple of months ago and she has really improved in her health and has adapted to her new home.

We can settle with the knowledge that she is safe and well looked after in a warm and friendly environment.

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Review from Joe O (Son-in-law of Resident) published on 1 August 2019 Submitted via Postal Card
Overall Experience
Overall, the care home manager and staff are amazing. The care and attention gives to my mother-in-law and including the family has been first class.
The decision to stay in this home is an easy one and would highly recommend this home to anyone.

It's a great team that makes this care home the best.

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Review from Karen K (Daughter of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

The home is light and airy with good-sized rooms. The management and staff are ao friendly and nothing is too much trouble. They made a beautiful birthday cake for my Dad and they look after my Mum when she visits. Although the food is excellent it could be better when served and in common with all care homes, unmarked clothing tends to disappear in the laundry. Those are two small gripes when compared to the excellent personal care and facilities.

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Review from Allison B (Daughter of Resident) published on 20 July 2019 Submitted via Postal Card
Overall Experience
Oakhill staff have been absolutely amazing in helping both me and my mum at a very difficult time. They have gone out of their way to ensure we are made to feel welcome and to make me feel that when I leave my mum she is safe and well cared for.

The manager has been supportive and understanding throughout the whole process and gave me reassurance that my mum could be cared for at Oakhill as she deserves to be.

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Review from Tim R (Friend of Resident) published on 20 July 2019 Submitted via Website
Overall Experience
My aunt has been in the care home for about 7 weeks now and I am very pleased with the home and the care provided.

The manager is always available to answer any questions and they have helped us to adjust to having someone move into a care home.

The environment is warm and welcoming and everyone always has time for us from the minute you walk in the door, the receptionist is always happy to see us and offers refreshments and everyone goes out of their way to make us feel special.

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Review from A G (Great-Niece of Resident) published on 3 June 2019 Submitted via Website
Overall Experience

My grandpa has only been in the home a few days and he has settled so well and seems happy, The staff make sure that she has everything he needs and cannot do enough for him or us. The care staff are so kind and always smiling, the food is excellent and the home is clean and tidy and really feels like a home.

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Review from Philip L (Son of Resident) published on 31 May 2019 Submitted via Postal Card
Overall Experience

My mother has now been at Oakhill for two years. I am very pleased overall with the level of care here and all the staff and carers are very friendly and kind. She seems to be very settled and happy here.

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Review from Christopher H (Nephew of Resident) published on 2 April 2019 Submitted via Postal Card
Overall Experience
The staff are extremely friendly. I am pleased to see that they have managed to get my uncle eating better and feel that he is receiving the best care that he deserves.

The staff ar Oakhill Hose Care Home are polite and always willing to help residents in need. I would recommend this care home to those that need it.

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Review from Julie L (Daughter of Resident) published on 15 November 2018 Submitted via Postal Card
Overall Experience

My mother, father and I are extremely happy with the care my father is receiving at Oakhill House Care Home. The staff are very caring and friendly. They do all they can for the residents. We were delighted to find a home in Horsham that is so good and efficient. Our only criticism is that we are still waiting for a monthly bill which we need so that we can organise finances around my mother.

Reply from Claire Hurworth, Care Line Manager at Oakhill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your kind comments. I have been liaising with our finance team to ensure you receive the correct invoices as soon as possible.

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Review from W W (Wife of Resident) published on 6 November 2018 Submitted via Postal Card
Overall Experience

The caring and nursing staff are superb. The kitchen staff produce good meals and are conscious of what my husband likes and does not like. The management over the past couple of years has had a number of changes. I hope it will now improve. I find it very expensive without any grants.

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Review from Alan W (Husband of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

I find Oakhill House as near to the residents' own home as it is possible and therefore, I would give it an excellent grading and complete recommendation.

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Review from John P (Husband of Resident) published on 10 August 2018 Submitted via Postal Card
Overall Experience

Despite the change of ownership in December 2017 my wife's care has been excellent. All staff work very hard, very professional and are very caring.

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Review from I T (Son of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

Facilities here could be very good with effective management of staff, an increase in the level of cleanliness, tidiness and motivation and for staff to take more initiative and notice of their surroundings. There is a tendency to 'make do' and 'leave' rather than take responsibility and action - eg dirty worktops, spilt food, bloodstained pads from injections left lying around after use.

Reply from Clare Sheehan, Careline Advisor at Oakhill House Care Home

Thank you for your comments. We are sorry we have not met your expectation in relation to environment within Oakhill House. We have appointed a new management team who are addressing the issues you have raised and will continue to monitor plans which we have put in place to ensure we meet the standards expected within our care Home.

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Review from Jill E (Relative of Resident) published on 8 June 2018 Submitted via Postal Card
Overall Experience

Very happy with everything. Carers are fantastic, as are all of the staff.

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Review from R R (Son of Resident) published on 26 March 2018 Submitted via Postal Card
Overall Experience

From the outset, the staff have been excellent - so friendly and helpful. I noticed a change in my father almost immediately - after just a week he was joining in with the activities. I am able to leave him there and not worry about whether he is ok, which has been a big relief to me lately.

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Review from Angela L (Daughter of Resident) published on 23 August 2017 Submitted via Postal Card
Overall Experience

Oakhill House is the best home for my father. The staff are great and always inform us of any changes. They are always happy. The atmosphere is nice at the home now. The staff know my father so well.

Reply from Jayne Duck, Customer service administrator at Oakhill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Review from Alison P (Wife of Resident) published on 14 August 2017 Submitted via Postal Card
Overall Experience

Oakhill House has been going through some changes and should emerge with an overall standard of excellence. I have been humbled by the care and kindness shown by the carers and the nurses. I could not have travelled this past year without their support.

Reply from Jayne Duck, Customer Services Administrator at Oakhill House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (16) & Events (0)

News
  • 03 Dec 2025

    Residents and colleagues at HC-One’s Oakhill House Care Home in Horsham had the pleasure of welcoming John Milne MP on Friday 28th November, as part of UK Parliament Week celebrations....

  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 14 Apr 2025

    HC-One’s Oakhill House Care Home in Horsham, Sussex, will be opening their doors to their local community, prospective residents and their families for an Open Day event on Wednesday 16th...

Upcoming Events

There are no upcoming events for Oakhill House Care Home.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Oakhill House Care Home.

Meet the Team (0)

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