Oakland Grange

St Floras Road, Littlehampton BN17 6BB
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9.9 92 Reviews
  • Oakland Grange, Littlehampton
Oakland Grange is situated in a residential area on the borders of Rustington and Littlehampton close to the coast and within walking distance to the beach. Originally a large Edwardian house, the home has been extended to offer spacious facilities. It is set in a south facing mature garden with a sun terrace overlooking the lawns beyond.

Oakland Grange provides a comfortable environment for elderly residents, in a purposely converted building to provide effective residential care.

Residents have the use of comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained, large landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team. Staff are enhanced by working in partnership with external professionals such as the local GP practice and Pharmacy.

Staff levels are adjusted to reflect the needs of personalised care for residents which can change over time. Oakland Grange continuously invests in training to support a quality of care in which they can all feel proud and meet the needs and expectations of residents and their families.
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Care Provided by Oakland Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Please note that these figures are for guidance only and are subject to a pre-admission assessment of care needs and the individual choice of room size and view.

Contact Oakland Grange to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oakland Grange to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Oaklands Littlehampton Ltd
  • Privately Owned

Person in Charge

  • Kim Maw (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • All visitors are welcomed any time of the day.

Parking

  • There are two on-site parking facilities at the home as well as parking in the surrounding streets.

Oakland Grange Reviews (92)

9.9

Oakland Grange has a Review Score of 9.9 (9.873) out of 10, based on 40 reviews in the last 2 years.
Over all time Oakland Grange has 92 reviews.

Overall Experience
  • 81
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Date Published
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Reviewer Connection to Oakland Grange
  • 34
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Total of 92, showing 21-40
Review from Jan D (Friend of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a visitor and friend of a new resident, I have found that everything seems to be first class (or over and above!). My friend was apprehensive, and unprepared for her change of circumstances. Your staff (and residents!) have overcome her concerns, which was a feat in itself!
My friend is very independent,
proud of her self-sufficiency, but her age was catching up fast, when unplanned circumstances lead to her moving to Oakland Grange. As a friend, I am sure this was the best outcome. Your high standards will be hard to match!
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for your thoughtful and encouraging review about your friend's experience at Oakland Grange. It truly means a great deal to us that you've taken the time to share your perspective.…read more
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Review from B A (Sister-in-law of Resident) published on 3 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to see the care and attention provided at Oakland Grange. The staff are amazing and it is so warm and comfortable everywhere.
My brother-in-law is so happy living there and cannot fault anything.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for your kind words and wonderful feedback about Oakland Grange. We're delighted to hear that you find our care and environment warm and welcoming. It's truly rewarding to know your…read more
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Review from M R (Respite Resident) published on 12 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed at Oakland Grange for 2 weeks after my hip operation. The atmosphere was caring, happy and friendly I shall come back to stay when cannot live on my own anymore (I am 85). I've known the home since 1998 when my mother died here, she was so happy here. I've looked after old people and have visited
Oakland Grange many times during the last 24 years. I'd recommend it to anyone who wants a loving and peaceful home.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for sharing your kind words and thoughtful reflections about Oakland Grange. It's heartwarming to hear about your positive experiences, both from your recent stay and your…read more
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Review from Cassi S (Friend of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Oakland Grange enough, from the moment I walked through the door I knew my friend was in safe hands.
The warm welcome from the manager was just what we needed to be at ease.
The place is immaculate, and the overall care is above and beyond. I am over the moon that we have found
a safe environment. Thank you.
Reply from Kevin Humphrys, Chief Executive at Oakland Grange
Thank you for taking the time to share your experience of Oakland Grange. We are delighted to hear that you felt immediately reassured about your friend's care from the moment you arrived. At Oakland…read more
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Review from A P (Friend of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend for the first time and have been so impressed with this beautiful home. I found it bright and welcoming. The staff were all so friendly. Music was playing in the lounge and the residents were having a sing a long. The gardens are beautiful as are the resident's rooms.
I would highly
recommend Oakland Grange to my family and friends.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that you had such a positive experience visiting Oakland Grange. We're proud of our friendly and welcoming…read more
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Review from Malcolm M (Nephew of Resident) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Should you choose Oakland Grange for your relative or friend, you will not be disappointed. Two particular members of the team and the staff go the extra mile to make the home a joyous environment. Laughter can often be heard floating through the halls. The staff are the most amazing, caring, thoughtful,
compassionate people. They care for their guests as if they were their own.
Every morning and afternoon there is entertainment of some description. Easter, Halloween, Christmas, and any excuse in between, are always celebrated in style. The rooms are all tastefully decorated and furnished. The lounge is sunny and comfortable. I sometimes join my aunt for Sunday lunch which is always delicious. Chef and the staff work very hard at ensuring that everyone is catered for, whatever the need or request. In a nutshell, Oakland Grange is a great 'find' on the south coast.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for taking the time to share your wonderful feedback about Oakland Grange. We truly appreciate your thoughtful and detailed review, and we're delighted to hear that your experience…read more
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Review from Linda H (Daughter of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident since May 2024. She has settled in really well. All of the staff and Manager are so kind, supportive, caring and approachable. My mum enjoys all of the activities and the entertainers that visit. The choice of food is very good and served in a lovely dining room. The gardens
are well kept and spacious. My mum has a comfortable room with an ensuite bathroom. My mum is happy and so am I.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for your kind words. We're delighted to hear that your mum has settled in well and is enjoying her time with us. It's wonderful to know that she enjoys the activities and…read more
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Review from Andy F (Son of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It turned out to be only a short stay for my father but during his time here he received nothing but superb care and compassionate attention from start to finish. From the first interaction to the last, we received nothing but friendly, happy and helpful responses from everyone involved in the day-to-day
running of the establishment.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for your kind words. We're glad to hear that your father received the care and attention he deserved during his stay with us. Your positive feedback means a lot to our team, and…read more
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Review from Karen W (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother has received since being in Oakland Grange Littlehampton is beyond expectations. All the staff are so kind and friendly. The food looks amazing and a very varied menu to choose from. Mum has an amazing bright and spacious room. We can't thank the staff enough for all that they do
for Mum who is so well looked after.
Reply from Kim Maw, Manager at Oakland Grange
Thank you for your kind words. We're delighted to hear that your mother is enjoying her time at Oakland Grange. Our team takes great pride in providing compassionate care, and we're thrilled that her…read more
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Review from Marilyn B (Daughter of Resident) published on 28 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over two years and has been well looked after by their excellent staff backed up by caring management, all of whom go the extra mile to ensure Mum has the best life possible. Mum enjoys the extensive events programme and is encouraged to take part which helps keep her active
and mentally stimulated. Her diet is varied according to her choices and needs and today the family had a birthday meal with her and the chef kindly provided a cake. Another example of the thoughtfulness shown.
I have personally been aware of how reactive staff are to her health care needs and this has contributed to her wellbeing and her longevity.
The atmosphere when you visit is instantly welcoming and the great interaction between the residents themselves and with the staff is plain to see. Thank you, Oakland Grange.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for your kind words! We're thrilled to hear that your mum has had such a positive experience at Oakland Grange. It's wonderful to know that she's enjoying the events and staying…read more
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Review from P G (Niece of Resident) published on 18 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt is extremely happy staying in Oakland Grange Littlehampton. She came for three weeks then loved it so much she stayed. All staff are lovely to her, also to us who visit.
Reply from Kim Maw, Manager at Oakland Grange
Thank you very much for the kind words and comments.
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Review from Robin C (Son-in-law of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has now been living in Oakland Grange for several months. It was hard for her to give up her home but she has settled in incredibly well. This is in large part due to the atmosphere, the staff's approach and the person-centred culture throughout the home. This is supported by an effective
key worker system.
The leadership is responsive and always ready to take on suggestions for improvement. It is possible to raise issues without encountering any defensiveness.
The level of activities in the home is impressive alongside individual and group trips to other places.
My wife and I have extensive experience of care homes through our respective careers and we both find Oakland Grange exceptional.
Reply from Kim Maw, Manager at Oakland Grange
Thank you for your amazing kind words. It's wonderful to hear that your mother-in-law has adjusted so smoothly to life at Oakland Grange. Transitioning to a new living arrangement can be challenging.…read more
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Review from M H (Friend of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment my friend moved in the management and staff have been very approachable with regards to his needs. Providing everything possible to make his stay as dignified and comfortable as possible. All the staff, not just the trained carers make themselves available to help when needed without
feeling as if they are intruding, very professional.
Reply from Kim Maw, Manager at Oakland Grange
It's truly heartening to hear about the exceptional care and support your friend has been receiving since moving in. The dedication of the management and staff to ensure his comfort and dignity speaks…read more
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Review from Di C (Daughter of Resident) published on 3 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident since October 2022. Apart from a few initial blips, the staff have been caring and considerate to my mum. She has become increasingly frail and immobile, needing more care, which the staff have given her with compassion. They have been very supportive of me when I visit
as I live overseas.
Reply from Kim Maw, Manager at Oakland Grange
Thank you for the lovely review, your words will be shared with the staff team.
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Review from Sarah B (Daughter of Resident) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Oakland Grange for over a year and I cannot recommend it highly enough. She had a beautiful room, lots of light and space. She was able to make it her new home, which was so important having made the big decision to move. She made friends, joined in many of the activities
and walked in the lovely gardens having enjoyed a good lunch, before relaxing in her homely room. All the staff in Oakland Grange are deeply caring and dedicated professionals. The care that Mum received was friendly, patient and generous. Sadly Mum became unwell and required a lot of care and support. As a family, we were deeply touched by the level of personal support we received from everyone in the team. If you are looking for a new residential home, for yourself or a relative, Oakland Grange is the best choice of home you could make in the area.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for the kind words, these will be shared with the staff team. It was a pleasure having Mum as part of the family. Thank you so so much.
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Review from Paul A (Son of Resident) published on 25 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second year our mother has been a resident at the home. This was a big 'ask' for Mum - very stubborn, and moving was not on her radar. Yes, there have been some settling-in teething problems, which were inevitable as this is her first time living elsewhere. However, all good for some time
now. She is looking much better than she has in years, both physically and mentally, which is down to the care and activities the Grange provides. We would recommend Oakland Grange, who does a good job, and we feel she is being looked after well.
Reply from Kim Maw, Manager at Oakland Grange
Your kind words mean a lot to us, and we are thrilled to hear that your mum's stay has been a positive and enriching one.
It warms our hearts to know that despite the initial challenges, Mum has…read more
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Review from A R (Daughter of Resident) published on 18 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been living at Oakland Grange for several months and has really settled in now, thanks to the warmth and attention of the lovely people who work there, who have provided consistently good care. As in most care homes at the moment, it must sometimes be a challenge to keep hold of the full
complement of staff, but management clearly always makes an effort to ensure that activities that keep residents interested, happy and alert can continue. The food has also been of a generally high quality, with careful attention paid to dietary needs. All indoor spaces are well cared for and clean, and the large garden is a wonderful bonus.
Reply from Kim Maw, Manager at Oakland Grange
I am delighted to hear about your positive experience with Oakland Grange and the excellent care provided to your mother. It's heartening to know that the staff's warmth and attention have made her…read more
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Review from Jane H (Daughter of Resident) published on 8 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Oakland Grange provided a month's convalescence for my mother after a fall. The home is cosy, comfortable, friendly and spotless. Nothing is too much trouble for the staff. My sisters and I visited each week from Cambridgeshire and Kent and were made to feel part of their Oakland family on every occasion.
Christmas was amazing and we thank you for giving Mum so much care to be able to return home last week.
Highly recommended!
Reply from Kim Maw, Manager at Oakland Grange
Thank you so much for taking the time to leave a review of your mother's stay at our care home. We are thrilled to hear that you had a positive experience with us and that our staff provided excellent…read more
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Review from Lucy E (Daughter of Resident) published on 13 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Oakland Grange for 18 months now, but I just want to say they really know how to put on a good Christmas party. Yesterday was a wonderful day. Loads of lovely food and an excellent singer. The home is full of beautiful Christmas decorations, making the atmosphere magical. The staff
all dressed up as did many of the residents and their relatives - in their sparkly Christmas jumpers. Good fun was had by all, with dancing and even one of the residents leading the singing. It was so wonderful to see my mum so happy, joining in with the dancing and singing. Thank you so much for such a happy day.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so very much for the wonderful comments; we were pleased that you could join us. Christmas is a special time of year.
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Review from Andrew C (Friend of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I regularly visit two friends who both reside at the home. The quality of overall care they receive is second to none. All staff are very professional, and the management has set a high standard of care that all staff have bought into.
The food quality, standard of room and cleanliness of the premises
is excellent, and the staff are amazing. I look forward to my visits to Oakland Grange.
Reply from Kim Maw, Manager at Oakland Grange
Thank you so so much for these wonderful comments.
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Current Review Score: 9.9 (9.873)

Overview of Review Score

The Review Score of 9.9 (9.873) out of 10 for Oakland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 40 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.873 for Oakland Grange is calculated as follows: ( (415 Excellents x 5) + (56 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 473 Ratings = 4.873
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakland Grange is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Aug 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Kevin

Kevin Humphrys

Job Title: Chief Executive Joined: 2022

Kevin joined Oakland Care Group in February 2022 as Chief Executive Officer, which includes Oakland Grange in Littlehampton and Oakland Court in Felpham, Bognor Regis. He brings 14 years of senior leadership experience in improving the quality of life for older adults. Kevin is a seasoned health and social care executive with a passion for delivering person-centred care, with a focus on professionalising care roles, implementing innovative solutions, and fostering a culture of excellence.


Throughout his career, Kevin has transformed services that serve the elderly across the UK. He has led non-profit and for-profit organisations providing care homes, home care, assisted living, memory care, and rehabilitation services. Under Kevin’s direction, these provisions of care have thrived through a person-centred philosophy and innovative solutions.


Kevin works diligently to leverage his experience and perspective to benefit Oakland Care Group’s residents, families, and employees.


As a Director for West Sussex Partners in Care, the local association for care providers, Kevin is committed to advocating for the social care sector.


Kevin is a Fellow of both the Chartered Management Institute and the Institute of Leadership and Management. He was a Top 10 Finalist of the Social Care Top 30 Leadership Awards in 2023 and a Finalist in the Social Care Top 30 for 2024. Additionally, he was included in the Care Home Professional’s Power List of 2023 and 2024 in the category of Executive Management. He has published articles in Care Talk Magazine and Care Home Professional.


Speaking engagements include his recent talk on “Empowering leadership in social care: a collaborative approach to moving forward” at the Care Show London 2024, his contribution to the CEO Success Stories Podcast and his recent conversation on the podcast Care Chats with Nick Connell.

Kim

Kim Clayton

Job Title: Registered Manager Joined: 2021

Kim Maw is a seasoned professional who joined Oakland Grange in May 2021 as the Registered Manager. With an impressive five-year track record in this role and a remarkable 25-year background in the health and social sector, Kim’s expertise is an asset to Oakland Grange.


Throughout Kim’s career, she has been immersed in various positions within care and nursing homes, gaining a diverse skill set that has proven invaluable for their current responsibilities. Kim’s passion for maintaining high standards of care within the care home is evident in everything she does. Kim approaches her role with unwavering dedication, ensuring the well-being and happiness of both residents and staff. One of Kim’s most notable accomplishments is the achievement of an outstanding carehome.co.uk score, a testament to the exceptional care provided by Kim and their team. This accomplishment is a source of pride and reflects the care home’s commitment to excellence.


Kim prioritises both open and honest communication, and collaboration, with residents, relatives, and the Oakland Grange team. This encourages a supportive and cohesive environment, that empowers staff to deliver the best care possible to the residents. Her dedication to creating a nurturing and exceptional care environment ensures that residents receive the best possible care and support.


We are exceptionally pleased that Kim was included in the Care Home Professional’s Power List 2023 as an Innovator in Care and again in 2024 as a Leader of Tomorrow. These are extraordinary achievements and well-deserved recognition.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakland Grange to verify any information. View our terms and conditions. Oakland Grange has an Enhanced Service - more info.