Oakland Grange

St Floras Road, Littlehampton BN17 6BB
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9.9 89 Reviews
  • Oakland Grange, Littlehampton
Oakland Grange is situated in a residential area on the borders of Rustington and Littlehampton close to the coast and within walking distance to the beach. Originally a large Edwardian house, the home has been extended to offer spacious facilities. It is set in a south facing mature garden with a sun terrace overlooking the lawns beyond.

Oakland Grange provides a comfortable environment for elderly residents, in a purposely converted building to provide effective residential care.

Residents have the use of comfortable lounges and dining areas where they can choose from a wide variety of home-cooked meals. There are well maintained, large landscaped gardens and patio areas. There is an activity program scheduled throughout every week.

Personal care packages ensure that all individual requirements are met by friendly, trained staff who are available day and night, led by a management team. Staff are enhanced by working in partnership with external professionals such as the local GP practice and Pharmacy.

Staff levels are adjusted to reflect the needs of personalised care for residents which can change over time. Oakland Grange continuously invests in training to support a quality of care in which they can all feel proud and meet the needs and expectations of residents and their families.
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Care Provided by Oakland Grange

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1650
  • RESPITE Self-Funded Residential Care: £1100 – £1750

Please note that these figures are for guidance only and are subject to a pre-admission assessment of care needs and the individual choice of room size and view.

These prices are only a guideline, please contact Oakland Grange to find out the exact price for your requirements.

Contact Oakland Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Oakland Grange to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Oaklands Littlehampton Ltd

Person in charge

  • Kim Maw (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Self-funding clients
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (4)

Visiting

  • All visitors are welcomed any time of the day.

Parking

  • There are two on-site parking facilities at the home as well as parking in the surrounding streets.

Oakland Grange Reviews (89)

9.9

Oakland Grange has a Review Score of 9.9 (9.881) out of 10, based on 37 reviews in the last 2 years.
Over all time Oakland Grange has 89 reviews.

Overall Experience
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Total of 89, showing 61-80
Review from J H (Regular Volunteer) published on 3 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After spending seven and a half weeks here last year and enjoyed the service of all the staff. I decided I would come each week and call the bingo numbers, and help in anyway I can and arrange for a baptist church service. Should my two sons be told I can't look after myself I am coming back here.
Reply from Kim Maw, Manager at Oakland Grange

You are a breath of fresh air when you visit Oakland Grange. Thank you for the support you continue to provide.

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Review from Joseph F (Friend of Resident) published on 2 August 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Firstly, let me say that I have visited Oakland Grange on a number of occasions recently and the on-duty staff have been most welcoming. I have been impressed by the security at the entrance, and the compliance with Covid19 rules.
The standard of cleanliness appears to be very good and the absence
of trip hazards is also good. All the staff are very friendly and supportive.
Recently it has come to my attention that the standard of catering is below par. In view of the pressures of Care home companies to survive in this inflationary period, I understand that sourcing victuals is a major expense. But having paid for those items and then for the staff to undercook them is unforgivable. To serve undercooked meat is a problem for the fit and healthy, but for the vulnerable people in our society is a potentially life-changing event.
I sincerely hope that Oakland Grange can take charge of the catering staff responsible for producing undercooked meat as it is unforgivable.
Regards
Reply from Kim Maw, Manager at Oakland Grange

Thank you for taking the time to bring your experience to our attention. We're aware that during the lunch service you refer to, one of our residents was served a sausage that was pink on the inside, and so asked for it to be taken away as they believed the sausage looked undercooked. All our food is temperature checked before being served to ensure it is safe for our residents. These sausages were tested and the temperatures were recorded at 97 degrees Celsius which means the sausages were thoroughly cooked. The colour was not an indication of the level to which they had been cooked or uncooked. However, an alternative to the sausages should have been immediately offered to the resident, and I sincerely apologise that this was not the case. This has been addressed with all staff to ensure it does not occur again. We take pride in our food quality and service and consider this to be one of our unique attributes as a care home. I hope that this information has addressed your concerns.

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Review from Derek S (Resident) published on 22 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after in every degree.
Reply from Kim Maw, Manager at Oakland Grange

You are a pleasure to have in The Grange. You continue to make us smile day after day
Thank you.

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Review from D K (Daughter of Resident) published on 30 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are welcoming every time I visit to see dad on a daily basis. They are all very friendly, helpful and sociable. Dad took a while to settle but with the encouragement and support of the staff is now much happier. The lady who does the activities encourages everybody to join in and assist when
needed. The gardens, building itself and the food are superb.
Reply from Kim Maw, Manager at Oakland Grange

Thank you so very much for the lovely comments, we will pass on to the staff.
Thanks.

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Review from Denise B (Daughter of Resident) published on 27 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a find! I visited several care homes when mum told me that she was lonely living at home on her own, she always told me she would know when the time was right and I wanted to make sure she received the best care possible. As soon as I walked into Oakland Grange it felt right, the staff were very
welcoming and knowledgeable, the residents all looked happy and everywhere was clean, a nice relaxed feeling. I took mum to see for herself and she was happy to go for respite care, well we started with 2 weeks then to 4 weeks now she calls it home and is extremely happy, she looks brighter, the food is very good and she is joining in all of the lovely activities, every day there is something different to do and take part in. I've no worries about mum's care, all the care staff are wonderful, fun, caring and go the extra mile to make sure everything is just right including district nurse visits, doctors etc. A big thanks to all of you at Oakland Grange for your care, love and commitment.
Reply from Kim Maw, Manager at Oakland Grange

Thank you we all appreciate your kind words.

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Review from D R (Daughter of Resident) published on 27 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's health is greatly improved since taking up residence in February. She is as well as she can be considering her health and age.The improvement is no doubt a reflection of the excellent care she receives. Staff are cheerful, attentive and considerate of individual needs. Entertainment is plentiful
and Mum takes part in activities she wouldn't have attempted a few months ago.
Reply from Kim, Manager at Oakland Grange

Thank you so much for the kind words, these will be passed on to all the team.

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Review from M N (Son of Resident) published on 20 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well run care home. Good staff and always treated residents with care and attention. Always clean and well decorated.
Reply from Kim Maw, Manager at Oakland Grange

Thank you for the kind words. This message will be passed on to the team at Oakland Grange.

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Review from Lesley E (Daughter of Resident) published on 19 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Oakland Grange for seven-plus years, all of which have made her very happy. Staff are professional but still retain their warmth and friendship to both residents and visitors. There is a good feeling as soon as you walk in the door of this well decorated and spotlessly
clean home. The manager and her team are all to be congratulated on their dedication and good humour during these particularly challenging Covid years, which they have managed with such patience and skill. A really lovely place.
Reply from Kim Maw, Manager at Oakland Grange

Hi Lesley
Thank you very much for your kind words. I will pass this on to the team. Mum is a pleasure to care for.
look forward to seeing you all soon
Kim and the team

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Review from Lolitha B (Friend of Resident) published on 25 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am just a visitor to see a resident. The staff are always friendly. Most impressed with her room, everything neat and tidy. I will recommend anyone to Oakland Grange Nursing Home.
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Review from Gill K (Friend of Resident) published on 12 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The first time I had been to Oakland Grange, I was very impressed. The cleanliness of the home, PPE, test straight away - a cup of coffee was made on arrival. I met the manageress and two other members of staff, who were lovely and very friendly - all work very hard and bent over themselves to help.
I would recommend your home to everyone; stunning and lovely home. Very impressed.
Reply from Naomi Roberts, Manager at Oakland Grange

Thank you very much, Gill; we look forward to seeing you again.

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Review from Chris J (Son of Resident) published on 4 October 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Oakland Grange to recuperate from an operation and then, aged 95, decided she liked it so much she would stay. The staff and services at Oakland Grange are nothing short of superb. My mother was treated with the utmost dignity and respect at all times. It's a care home where everyone
really does care. Highly recommended.
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Review from M G (Son of Resident) published on 24 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly home, staff are excellent and helpful, always let us know what is happening. Dad loves it here, always smiling and always entertained.
Reply from kim Maw, Manager at Oakland Grange

Thank you for the lovely comments; these will be passed on to the team.

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Review from Maggi S (Daughter of Resident) published on 26 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at Oakland Grange for 18-months. Everything is absolutely no trouble for the staff regarding my dad, and they look after him so well. He has mobility issues, so he is a challenge, but the staff are always on hand to help him. As his visitor, I am always made to feel so welcome. My dad's
room is very spacious, and everyone has their own TV in their rooms, and they all have call buttons. The food is outstanding and of a very high quality. Thanks to everyone.
Reply from Kim maw, Manager at Oakland Grange

Thank you very much for those lovely comments.
This will be passed on to everyone in the home.

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Review from Pamela S (Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Oakland Grange care home offers the highest level of care and help that is possible anywhere, in my opinion. The accommodation is of a high standard, and the carers are "gold dust".
Reply from Kim Maw, Manager at Oakland Grange

Thank you, Pam; you are a pleasure to have with us at the Grange.

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Review from J H (Resident) published on 10 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Oakland Grange following an operation for a replacement ankle. I did not know what to expect, but I got a very good welcome from all the staff and residents alike, and was a surprise how nice it was. The staff were very polite and helpful, and nothing was too much trouble for them, which help
to make it enjoyable and interested. I have told my two sons that if ever I cannot look after myself, that I will come back here to spend the rest of my days. A big thank you to all. God Bless you all.
Reply from kim Maw, Manager at Oakland Grange

Thank you John for your lovely comments.
You are a pleasure to have at our home.

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Review from Peter S (Friend of Resident) published on 4 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that is given at Oakland Lodge is exceptional, in my opinion, with a real feel of loving care among the nursing team. All staff, I have found, go the extra mile for resident's to make sure that they are comfortable and getting the best care possible. The new manager has made a real difference
to my friends care and has made sure that her needs are met in the best ways possible, and just the overall running of the home feels different. Hats off to them!
I would gladly place my care in their hands if it was ever needed, and I would feel that I would be treated as a human being.
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Review from Heather C (Friend of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Three of us visited our friend who was on respite care for two weeks. We went for lunch and stayed for the afternoon. The home was lovely, we sat outside and enjoyed a lovely meal, then walk around the grounds. The staff could not have been more helpful and friendly, and we really enjoyed our visit.
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Review from Jo P (Daughter of Resident) published on 24 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
When having to choose somewhere to put a loved one, it will never be easy. When my mother and I visited to view for respite care from the hospital, we were taken around by one lady and she answered all the questions we had, (we had a lot). She was very caring and helpful.


First impressions were that

Oakland was warm and friendly, and it just had a lovely feel.


I had issues with the hospital discharging my father at short notice, and Oakland already having an admission and couldn't take another. I was very stressed, however, the manager took over and called the hospital and dealt with it all for me; she took all the worry away at a very stressful time.


Since then, we have visited most days. Mum has had lunch there, they have quizzes most afternoons, and we are always welcome - nothing is too much trouble.
Every staff member who I've seen has been amazing. My stepfather has decided to stay as he loves it there and is happy, and that is all you can ask for.
Thank you to the manager and all the staff at Oakland.

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Review from E H (Friend of Resident) published on 22 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff and services excellent! He is very happy and pleased to be looked after and enjoys activities. The family is grateful for the care taken with him. All are in Australia. We all have good contact with Oakland, family and carers.
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Review from Patricia R (Friend of Resident) published on 10 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited many care homes as a Professional during my work lifetime. I visited a dear friend yesterday and was overwhelmed by the high standard of the staff, the rooms, and the general ethos of the home.
I would not hesitate to recommend this care home to anybody who has to have later life care
or simply for a convalescence.
Well done, Oakland Grange.
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Current Review Score: 9.9 (9.881)

Overview of Review Score

The Review Score of 9.9 (9.881) out of 10 for Oakland Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.881 for Oakland Grange is calculated as follows: ( (387 Excellents x 5) + (48 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 437 Ratings = 4.881
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Oakland Grange is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Aug 2017

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Kevin

Kevin Humphrys

Job Title: Chief Executive Joined: 2022

Kevin joined Oakland Care Group in February 2022 as Chief Executive Officer, which includes Oakland Grange in Littlehampton and Oakland Court in Felpham, Bognor Regis. He brings 14 years of senior leadership experience in improving the quality of life for older adults. Kevin is a seasoned health and social care executive with a passion for delivering person-centred care, with a focus on professionalising care roles, implementing innovative solutions, and fostering a culture of excellence.


Throughout his career, Kevin has transformed services that serve the elderly across the UK. He has led non-profit and for-profit organisations providing care homes, home care, assisted living, memory care, and rehabilitation services. Under Kevin’s direction, these provisions of care have thrived through a person-centred philosophy and innovative solutions.


Kevin works diligently to leverage his experience and perspective to benefit Oakland Care Group’s residents, families, and employees.


As a Director for West Sussex Partners in Care, the local association for care providers, Kevin is committed to advocating for the social care sector.


Kevin is a Fellow of both the Chartered Management Institute and the Institute of Leadership and Management. He was a Top 10 Finalist of the Social Care Top 30 Leadership Awards in 2023 and a Finalist in the Social Care Top 30 for 2024. Additionally, he was included in the Care Home Professional’s Power List of 2023 and 2024 in the category of Executive Management. He has published articles in Care Talk Magazine and Care Home Professional.


Speaking engagements include his recent talk on “Empowering leadership in social care: a collaborative approach to moving forward” at the Care Show London 2024, his contribution to the CEO Success Stories Podcast and his recent conversation on the podcast Care Chats with Nick Connell.

Kim

Kim Clayton

Job Title: Registered Manager Joined: 2021

Kim Maw is a seasoned professional who joined Oakland Grange in May 2021 as the Registered Manager. With an impressive five-year track record in this role and a remarkable 25-year background in the health and social sector, Kim’s expertise is an asset to Oakland Grange.


Throughout Kim’s career, she has been immersed in various positions within care and nursing homes, gaining a diverse skill set that has proven invaluable for their current responsibilities. Kim’s passion for maintaining high standards of care within the care home is evident in everything she does. Kim approaches her role with unwavering dedication, ensuring the well-being and happiness of both residents and staff. One of Kim’s most notable accomplishments is the achievement of an outstanding carehome.co.uk score, a testament to the exceptional care provided by Kim and their team. This accomplishment is a source of pride and reflects the care home’s commitment to excellence.


Kim prioritises both open and honest communication, and collaboration, with residents, relatives, and the Oakland Grange team. This encourages a supportive and cohesive environment, that empowers staff to deliver the best care possible to the residents. Her dedication to creating a nurturing and exceptional care environment ensures that residents receive the best possible care and support.


We are exceptionally pleased that Kim was included in the Care Home Professional’s Power List 2023 as an Innovator in Care and again in 2024 as a Leader of Tomorrow. These are extraordinary achievements and well-deserved recognition.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Oakland Grange to verify any information. View our terms and conditions. Oakland Grange has an Enhanced Service - more info.