Rookwood Residential Care Home

Always greeted with a smile. Staff very helpful with any problems.

There is always a nice atmosphere in the home and whenever we visit we are made to feel very welcome. In the afternoons, a cup of tea and freshly made cake is always offered, to visitors as well as residents. The overall standard of cleanliness is high and there are always plenty of carers on duty. A local GP visits weekly to look after any ailments that may crop up from time to time.

The meals are freshly cooked and alternatives are always available according to likes and dislikes.

To conclude, we would have no hesitation in recommending Rookwood to families who are placing there loved ones into Care.

Excellent care home could not have wished for a better place for my mother.

They have craft days which she enjoys and they celebrate the residents birthdays with a cake.

I was most impressed with the way the staff dealt with my mothers birthday, I felt like extra attention had been spent on mum. Staff had also arranged for a card, bunch of flowers and a cake. I was nearly overwhelmed when the brought the cake in and sang happy birthday to mum. It had not occurred that the staff would go that extra mile to make her feel at home. I always see the staff treat all of the residents with care, respect and making an effort to lift their spirits. Thank you so much for the care that you are providing.

We had been recommended Rookwood as a possible residential home for my mother. We went to visit and were not disappointed. It is lovely. Beautifully decorated. Nice gardens. Welcoming and helpful staff. We had to wait for a place to become available but, my mother moved in in July and is very happy there. Her room is lovely and she has everything she needs. She is warm, very well fed(!) and for the first time, in many years, she has company (she likes a chat!). The other residents are friendly and there is always something to do. The daily activities are enjoyable and they work hard to celebrate the memorable occasions (birthdays/remembrance day etc). Everyone feels involved. My mother can still go to outside activities - friends come and take her to her church on Sundays and you can visit whenever you like, they just ask you to avoid meal times. They keep me well informed of everything that goes on and, I too, am always made welcome. Mum and I are very happy. Thanks.

He was made to feel very much at home and remarked the food was very good and plenty of it. The staff were all very helpful and considerate.

My mother stayed for a week at Rookwood to give her a taster of how life could be in a residential home as she was finding it difficult living in her own home. I am glad to say she absolutely loved it at Rookwood. Everybody was so calm and friendly and very caring and the food and accommodation excellent. I would be very happy for my mother to live there.

My mother is very happy here (this from a woman who swore that she would never go into a home).

Very helpful with me and my Father. The home is very well maintained, clean and recently refurbished to a high standard. We can visit any time we like.

I have always found the management and staff to be friendly and personable. They make every effort to ensure the residents get the most out of their stay, in a friendly and homely environment. Introducing various events throughout the weeks and months coaxing the residence (when willing) to join in wherever possible.

I do get a lot of comfort knowing my mum is in a safe place and in very good hands. The staff here are very kind and understanding when my mum gets upset, although my mum does have her bolshy moments, they handle it very well.

The chefs also make a big difference, as they make every effort to provide enjoyable, tasty food. The soups are fabulous.

You would be hard pushed to find a better place in my view. Thank you Rookwood, I'd be lost without your support as would my mum.

Rookwood was chosen by my Cousin before she needed care. Each time we visit her she is happy, comfortable and nicely dressed. The staff are always available, friendly and helpful. Thye menus are varied and activities are regularly arranged for those who can benefit. If I needed care I could not hope for a nicer home.

I have enjoyed the respite stay I have had for the past year. I will be sorry to leave. The staff were very helpful to me.

We can see that the all of the management and staff work hard to ensure that Rookwood is a happy and enjoyable place for her to live.

We have been very pleased with the standard of care given. The manager has been extremely helpful in keeping us informed of any problems whatever they are and it has enabled us to be able to be assured that all is well if we hear nothing to the contrary. As we live a long way from the home this is especially important to us.

Rookwood is an excellent home and the standard of care is impressive. It seems to me to offer care between a residential and a nursing home. The standards are high and the team there have been instrumental in improving my mother's health. Food quality, care quality, the home itself and activities offered are excellent.

The standard of care is excellent, a warm welcome from all staff at all times when visiting my mother. My mother has been at Rookwood coming up for one year and the change in her has been great thanks to Rookwood. A excellent run care home.