
level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.
Care packages are put together with you and your family so that your choices and preferences always come...
Care Provided by Rotherlea
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rotherlea for full pricing details and T&Cs.
Contact Rotherlea to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Abbey Williams(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Rotherlea Reviews (78)
Rotherlea has a Review Score of 9.9 (9.918) out of 10, based on 25 reviews in the last 2 years.
Over all time Rotherlea has 78 reviews.
Whenever I come and visit my friend the homes always clean, staff very welcoming, always offered a cup a tea with a smile. My friend loves the vast array of activities. Managements always more than happy to answer any questions and help.
Thank you for your lovely review. We are so pleased to hear that you always feel welcomed and that your friend enjoys the activities on offer. Your kind words about our team, cleanliness and support from management mean a great deal to us.
A very friendly and willing team, from first greeting to ongoing assistance and advice. Accommodation is of a high standard and well maintained, and any problems encountered are easily reported, and are acted upon in a very timely manner. Food and drink are of a very high standard, well presented and served in excellent quantity and well cooked, with excellent daily variation. Food and drink is always served in an excellent and friendly way, with time given by staff to assist and explain the daily menu to residents. All in all a very pleasant and excellent all round experience. I would recommend to any potential service user or their family.
Thank you for your kind review. We are delighted to hear you are pleased with the standard of care, accommodation and meals, and that our team have been friendly, attentive and responsive. Your recommendation is greatly appreciated and means a great deal to us.
A relative has revived excellent care at Rotherlea the staff have all been helpful kind and happy to assist in every way .
Our relative is happy to be home but said today that they were very pleased with the care they received and certainly look so well after being cared for and fed so well .
Many thanks
Thank you so much for your lovely feedback. We're delighted to hear your relative received excellent care at Rotherlea and felt so well looked after by our kind and helpful team. It's wonderful to know they left feeling happy and looking so well.
The care offers to G is tender and loving and the staff are personable and smiling. The activities are well planned and fun. Whilst the rooms are a tad small they are very functional and well aired and kept clean and tidy.
Overall a very good choice.
Thank you for your thoughtful feedback. We're glad to hear G is receiving tender, loving care and enjoys the activities. We appreciate your comments about the rooms and will keep striving to provide the best environment possible.
My mum recently entered Rotherlea for assessments and was soon offered a permanent place. From the start, the staff have been absolutely amazing with her - kind, patient, and genuinely caring. She settled in far quicker than we expected and now tells us how much she loves being there. One of the biggest changes has been her social life. Instead of sitting in her flat on her own, she's now surrounded by people, joining in conversations, making new friends, and being part of a community. It's such a comfort knowing she's not isolated anymore.
The staff also go above and beyond with practical care. They arranged for her to see the optician and ensured she got the right hearing aids fitted - little things that have made a huge difference to her quality of life. As a family, we couldn't be happier with how she is being looked after. Seeing her so content, comfortable, and supported gives us real peace of mind. I can't thank the team at Rotherlea enough for the difference they've made.
Thank you so much for your kind words. We're delighted your mum has settled in well and is enjoying her new social life. It's great to hear the team's care and attention have made such a positive difference. Knowing she's happy and supported means the world to us. We really appreciate you sharing your experience!
Really lovely care home, the staff are really helpful, supportive and kind. They took my dad in as emergency while I was going on holiday and he loves it there, he is safe and well looked after, hoping that following a full review he will be able to stay longer term as his care needs are increasing.
Thank you for your kind words. We're happy to hear your dad feels safe and well cared for with us. We'll continue to support him and your family through the care review and beyond. Please don't hesitate to reach out if you need anything.
I am so impressed with the quality of care that she has had and the kindness shown by all the staff .
Mum is always telling me how patient and kind the staff are and how busy she is with all the activities.
This has been an answer to prayer , thank you Rotherlea.
Thank you so much for your kind words. We're delighted to hear that your mum is happy, busy, and well cared for - it means the world to us to know she feels at home at Rotherlea!
My Grandmother has been a resident of Rotherlea, Petworth for a year and a half and I can honestly say that the care she has had during her alzheimers journey has been faultless. The support to us as a family has also been something that we didn't realise would be so important. They care for my Grandmother as if she was their own
Thank you so much for your kind words. We're truly grateful for your trust in us, and it means a great deal to know that your grandmother feels cared for and supported. It's a privilege to be part of her journey and to support your family along the way.
This home is very good and heading for a total quality programe.
Thank you for taking the time to review our home! We really appreciate it.
We found the home very satisfactory and all the staff friendly and helpful during my husbands stay. We would recommend the care home "Rotherlea" to anybody.
Thank you for your lovely feedback and recommendation. We're so pleased your husband felt well cared for at Rotherlea, and we'll be sure to share your kind words with the team.
I was apprehensive at first. My mind was soon put to rest by the staff. Love the freedom, knowing the staff are there if needed. Would recommend to anyone needing care. The only downside for me is that it's a bit too hot. Air conditioning would be nice.
Thank you for your lovely feedback! We're so glad you feel supported and free here. We'll also take your note on temperature to heart.
Rotherlea is an absolutely amazing care home- the team are genuinely caring and have taken excellent care of my father, who has had very challenging problems associated with Dementia - I really can't thank them enough
Thank you so much for your heartfelt words. We're truly grateful for your kind appreciation, and it means a great deal to the team. It's a privilege to care for your father, and we're so pleased to know he's in a place where he feels supported and safe.
From the very first moment we arrived with Mum the staff were so caring , lovely, kind & very reassuring & professional. It made this very emotional time for us all so much easier to bear.
Now it has been confirmed Mum is staying full time , we are confident that she is getting wonderful care , she has settled very well .
They provide stimulating activities, fun & enjoyable entertainment & visits out .
We can't
thank you all enough
Thank you so much for your kind words. We're so pleased to hear that your mum has settled well and is receiving the care and attention she deserves. It's wonderful to know that our team has been able to make this emotional time easier for you all. Your appreciation means a great deal to everyone at Rotherlea, and we're so glad your mum is enjoying the activities and care.
Having had an awful experience at a previous care home, we transferred my Mum to Rotherlea and the positive impact was immediate. She improved physically and mentally due to the supportive, caring attitude of the staff at Rotherlea. They regularly keep in touch and go over and above to support my Mum. They have celebrated her 'wins' by phoning me and, despite her declining health, she is treated with respect and kindness at all times. The staff at Rotherlea see their job as a vocation and nothing is too much trouble.
Thank you so much for your kind and thoughtful words. We are truly heartened to hear about the positive difference Rotherlea has made for your mum. It means a great deal to our team to know that her physical and mental wellbeing have improved since coming to us.Our staff are deeply committed to...
I consider all the members of the care team to be exemplary in their consideration and kindness when interacting with my father. Also, I am always informed if there has been an incident that I should know about, such as a little accident.
I feel reassured that my father could not be in a better place.
"Thank you so much for your kind and heartfelt words. We're so pleased to hear that your father has found happiness and a sense of safety with us at Rotherlea. Our team is dedicated to providing compassionate care, and it's wonderful to know that their kindness and consideration have made a positive impact on your father's well-being.
My dear Mum stayed in for nearly 3 years, within this time until her passing, she was cared for with such love and compassion. I will miss going every week, not just to visit Mum but all the staff there as well. They all became my friends, whom I will miss a lot. My heartfelt thanks goes to the managers, reception team and all the carers. Lastly, my mum enjoyed her stay there, she felt safe, which was the most important thing to me.
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that...
Rotherlea has been a wonderful place for our mum. The staff truly goes above and beyond to ensure every resident feels comfortable and well cared for. They are compassionate, attentive, and always willing to help with a smile. The facilities are clean, the meals are nutritious, and the activities keep everyone engaged and happy. We couldn't be more grateful for the exceptional care and dedication provided by the entire team at Rotherlea Care Home.
Thank you for taking the time to leave us a review, the team really appreciate it.
The most amazing team. Wonderful care!
Thank you for taking the time to leave us a review, we really appreciate it!
My husband is having 6 weeks of respite care. I'm afraid he's got to have permanent care when the 6 weeks are over. I just hope he will be able to stay. I'm sure I couldn't get a better nursing home for him to be in for the rest of his life.
Thank you for taking the time to leave us a review, we really appreciate it and the team will be delighted to read it.
The staff were more than happy to answer any questions we had.
There was a relaxed feeling in the home.
I would be happy to recommend the home to others.
Thank you for leaving the time to leave us this review, it really means a lot to the whole team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rotherlea.
There are no upcoming events for Rotherlea.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rotherlea.
Meet the Team (10)

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.
In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

I started my journey at Shaw Healthcare in January 2014 as a support worker. I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the effect my work, compassion and dedication have on residents and their loved ones.

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.
I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.
I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.
The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.
Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.
Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.
Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.
The management is very supportive and friendly to all staff which goes towards a lovely work environment.
Frequently Asked Questions about Rotherlea
What types of Care is Rotherlea registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rotherlea have?
There are 70 Single Rooms.
What are the Facilities & Services at Rotherlea?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Rotherlea to the centre of Petworth?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rotherlea to verify any information. View our terms and conditions. Rotherlea has an Enhanced Service -more info.