
level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.
Care packages are put together with you and your family so that your choices and preferences always come...
Care Provided by Rotherlea
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rotherlea for full pricing details and T&Cs.
Contact Rotherlea to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Abbey Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Rotherlea Reviews (78)
Rotherlea has a Review Score of 9.9 (9.915) out of 10, based on 24 reviews in the last 2 years.
Over all time Rotherlea has 78 reviews.
Mum has been a resident for only a couple of weeks, but we can safely say her care has been nothing short of exemplary. The management team are extremely efficient and go out of their way to keep us in the loop. Overall, we are extremely satisfied.
Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.
My husband seems very happy there. He was very agitated at home. I am greatly pleased he is in such a nice place with wonderful staff and activities. He has a routine, enjoys his food and all his health care is dealt with.
Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.
I have been so impressed with the care my dad has had at Rotherlea Care Home. The team are so kind, supportive, professional and caring for Dad since he arrived over six months ago. Dad has dementia and the team at Rotherlea have put our minds at ease with their efforts. I would highly recommend this place for anyone who has an old relative that can't manage on their own anymore.
Thank you for your kind comments, our team strives to achieve the best possible care and support for all of our residents. We are so pleased to here that your dad has settled in so well. Your feedback will be passed onto the team.
I cannot recommend this home highly enough and until you have had dealings with care homes you won't understand.
There are good and bad everywhere, this is definitely one of the good ones.
Thank you care staff and management from all my family you made the transition easier.
My sister has been very well looked after during the last four months after Rotherlea took her in when another care home found her too challenging. She is much happier now as the staff have reassured her, and she feels safe, calm and "at home". Recently when her treasured necklace and bracelet were left behind at a hospital after a hip operation, one of the staff went out of her way in her own time to retrieve them for her. We are very grateful to Rotherlea, and the whole family enjoys looking at the photos of activities that are put on the Facebook page.
Very good
Right from day one, all the members of staff have been friendly, supportive and approachable.
Every time l visit they are always attentive and professional and also have a genuine interest in their residents.
I would recommend Rotherlea.
Always well cared for, clean in appearance. Meals are very good and always have a glass of water or other to drink by her side. Staff are always very helpful and friendly.
The staff at Rotherlea are exceptionally well trained! I am so pleased that my friend is taken care of in every manner possible. The staff there have great manners and give out great kindness and support just like the residents are their own friends. Which makes me extremely happy. The activities that are going on are great especially with this silly virus. There is still various amounts of activities going on and safely too. Very pleased with this home, and will definitely recommend this service.
Unfortunately been unable to visit Dad re covid19, but whenever we have visited, everyone has always been friendly and helpful. We are very happy with how you look after Dad.
The staff really do commit to my dad. He's very well cared for there level of care goes above and beyond and that's from the management down. we are very happy with the choice we made for him.
My mother has been a resident at Rotherlea for five years. During that time there have been many changes definitely for the better. The management team are approachable and caring and the carers are mostly excellent I feel the home has managed the situation extremely well. My mother has been well looked after throughout.
The room never clean, resident not very clean or tidy. Bathroom each time I've been in to visit dirty. Food not very good that I have seen.
Since my mother has been a resident her overall mental and physical wellbeing has improved considerably. I put this down to the care and friendliness of all the staff who have made her feel literally at home. Her room is an adequate size and she enjoys the activities and the food.
Items that need washing should be more thoroughly monitored as several items of clothing have been mislaid in the period of November to end of January when my husband has been there.
The fingernails are painted but never cut.
Other than that, I am very happy with the care given.
My mother has settled in very well and the staff are very kind and caring.
Alas, there appears to be little in the way of activities and nothing offering mental stimulation. Alongside this I recognise the difficulties in obtaining suitably qualified staff and the problems of waiting for a criminal records check.
The transition from daycare to residential care seems to have gone very smoothly.
My mother has been a resident in Rotherlea since 2014. She has her own en-suite room which contains many of her personal items, especially her beloved books. She has been treated with kindness and we are reassured that she is in a safe, caring environment where her rights as an individual are respected.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rotherlea.
There are no upcoming events for Rotherlea.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rotherlea.
Accreditations
There are no accreditations posted yet for Rotherlea.
Meet the Team (10)

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.
In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

I started my journey at Shaw Healthcare in January 2014 as a support worker. I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the effect my work, compassion and dedication have on residents and their loved ones.

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.
I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.
I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.
The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.
Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.
Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.
Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.
The management is very supportive and friendly to all staff which goes towards a lovely work environment.
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