Rotherlea

Dawtrey Road, Petworth GU28 0EA
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10 72 Reviews
  • Rotherlea, Petworth
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come first. Rotherlea offers a varied and interesting social activity schedule designed around residents’ own hobbies and interests and aimed at maintaining strong community links.

Rotherlea provides long stay and respite residential care for older people with physical frailty and for older people who are suffering from dementia. A fully qualified care team provide the very highest standard of care to residents 24 hours a day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1407
  • RESPITE Self-Funded Residential Care: from £1396
  • RESPITE Self-Funded Residential Dementia Care: from £1507

These prices are only a guideline, please contact Rotherlea to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Daniel Rees (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Rotherlea Reviews (72)

10

Rotherlea has a Review Score of 10 (9.963) out of 10, based on 30 reviews in the last 2 years.
Over all time Rotherlea has 72 reviews.

Overall Experience
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Reviewer Connection to Rotherlea
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Total of 72, showing 41-60
Review from Gill W (Daughter of Resident) published on 8 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Rotherlea for 9 months now.
Right from day one, all the members of staff have been friendly, supportive and approachable.
Every time l visit they are always attentive and professional and also have a genuine interest in their residents.
I would recommend Rotherlea.
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Review from J B (Sister of Resident) published on 2 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always well cared for, clean in appearance. Meals are very good and always have a glass of water or other to drink by her side. Staff are always very helpful and friendly.
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Review from Barbara W (Friend of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Rotherlea are exceptionally well trained! I am so pleased that my friend is taken care of in every manner possible. The staff there have great manners and give out great kindness and support just like the residents are their own friends. Which makes me extremely happy. The activities that
are going on are great especially with this silly virus. There is still various amounts of activities going on and safely too. Very pleased with this home, and will definitely recommend this service.
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Review from J C (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately been unable to visit Dad re covid19, but whenever we have visited, everyone has always been friendly and helpful. We are very happy with how you look after Dad.
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Review from D C (Son of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff really do commit to my dad. He's very well cared for there level of care goes above and beyond and that's from the management down. we are very happy with the choice we made for him.
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Review from G C (Daughter of Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Rotherlea for five years. During that time there have been many changes definitely for the better. The management team are approachable and caring and the carers are mostly excellent I feel the home has managed the situation extremely well. My mother has been well looked
after throughout.
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Review from A R (Friend of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
The room never clean, resident not very clean or tidy. Bathroom each time I've been in to visit dirty. Food not very good that I have seen.
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Review from John S (Son of Resident) published on 18 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since my mother has been a resident her overall mental and physical wellbeing has improved considerably. I put this down to the care and friendliness of all the staff who have made her feel literally at home. Her room is an adequate size and she enjoys the activities and the food.
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Review from J B (Wife of Resident) published on 12 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the medical care at Rotherlea very good with warm clean conditions that are excellent. The administration needs a little to be desired, but there is new management now and I am sure this will improve for the future with more contact between patients and their relations.
Items that need
washing should be more thoroughly monitored as several items of clothing have been mislaid in the period of November to end of January when my husband has been there.
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Review from Joyce C (Power of Attorney of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are always polite, helpful and welcoming. The home is modern with pleasant furnishings. It is light and airy. it is purpose built. Residents appear clean and tidily dressed. They seem to enjoy the food provided.
Alas, there appears to be little in the way of activities and nothing offering
mental stimulation. Alongside this I recognise the difficulties in obtaining suitably qualified staff and the problems of waiting for a criminal records check.
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Review from G G (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in very well and the staff are very kind and caring.
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Review from Catherine W (Daughter-in-law of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My only complaint is that I have asked repeatedly for fingernails to be cut but this is never done.
The fingernails are painted but never cut.
Other than that, I am very happy with the care given.
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Review from C A (Stepmother of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The transition from daycare to residential care seems to have gone very smoothly.
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Review from B T (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident in Rotherlea since 2014. She has her own en-suite room which contains many of her personal items, especially her beloved books. She has been treated with kindness and we are reassured that she is in a safe, caring environment where her rights as an individual are respected.
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Review from Kenneth C (Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found everything satisfactory the staff are friendly and helpful.
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Review from Sue H (Wife of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in care for 15 years and has always been well catered for. He seems happy most of the time. The staff are always polite and informative.
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Review from N W (Granddaughter of Resident) published on 7 May 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My experience of the care establishment is that it is understaffed, poorly managed and incorrectly trained staff. Every time I visit there is never a senior member of staff to talk about my Grandmother's care needs. The majority of staff are agency and have poor English making it difficult to understand.
In all the times I've visited there has never been a home manager! Some members of staff don't have the time to assist residents to the toilet resulting in accidents. Never will I recommend this care facility to anyone.
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Review from C C (Daughter-in-law of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our family's experience of Rotherlea has been extremely positive. Mental and physical help has improved since our mother moved in twelve months ago.


Staff have been very friendly and helpful, and although settling in takes a little while, our mother appreciates the care and attention she has been

given.
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Review from Ian C (Son of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The facilities are purpose built, light and airy. The rooms are small but adequately equipped and comfortable. The staff are friendly, professional, good fun and caring. My mother has been very appreciative of her care at Rotherlea.
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Review from T C (Niece of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly, welcoming and caring home. Staff were obviously busy but were very helpful and polite. When walking past the kitchens, the aromas were mouth watering.
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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Rotherlea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for Rotherlea is calculated as follows: ( (338 Excellents x 5) + (13 Goods x 4) ) ÷ 351 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rotherlea is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Daniel

Daniel Rees

Job Title: Manager Joined: 2018

Daniel started at Shaw healthcare in 2018 joining us at Forest View care home in Burgess Hill as Deputy Manager.


He joined Shaw after gaining a wealth of knowledge in the sector for other providers working with older people and young children’s care providers.


Daniel joined Rotherlea as Home Manager after supporting several services in the region showing his ability to work with teams and solve problems.


He is a calm manager very assured and supportive to staff and families. Daniel always takes an avid interest in the residents in his care and is often seen out on the floors.


Daniel has some inspirational ideas to support Rotherlea in his new position including a lot of community interaction.

Jacqueline

Jacqueline Ralph

Job Title: Support Worker Joined: 2011

Having raised my family I returned to employment in 2011 at Rotherlea. I have had extensive training which had given me the skills I need as a Support Worker. The team are friendly and supportive making the working environment a pleasant and calming one. I am always more than happy to do overtime when asked.

Angie

Angie Chandler

Job Title: Service Administrator Joined: 2019

I have worked at Rotherlea since January 2019. This is my first job in the care sector after working in education for 20 years.


I enjoy the variety of jobs my role entails and I love helping and supporting my colleagues.


The best memory of a working day was in my extra role as line manager for Activities organising a British Tea Party where I could interact with both residents and colleagues.


My qualifications are NVQ Level 2 in Administration, Level 1 & Level 2 in Counselling Skills.

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