Rotherlea

Dawtrey Road, Petworth GU28 0EA
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10 75 Reviews
  • Rotherlea, Petworth
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come first. Rotherlea offers a varied and interesting social activity schedule designed around residents’ own hobbies and interests and aimed at maintaining strong community links.

Rotherlea provides long stay and respite residential care for older people with physical frailty and for older people who are suffering from dementia. A fully qualified care team provide the very highest standard of care to residents 24 hours a day.
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Care Provided by Rotherlea

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1407
  • RESPITE Self-Funded Residential Care: from £1396
  • RESPITE Self-Funded Residential Dementia Care: from £1507

These prices are only a guideline, please contact Rotherlea to find out the exact price for your requirements.

Contact Rotherlea to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rotherlea to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Abbey Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Rotherlea Reviews (75)

10

Rotherlea has a Review Score of 10 (9.957) out of 10, based on 28 reviews in the last 2 years.
Over all time Rotherlea has 75 reviews.

Overall Experience
  • 50
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Date Published
  • 75
  • 9
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  • 28
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Reviewer Connection to Rotherlea
  • 25
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  • 3
  • 2
  • 2
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  • 1
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Total of 75, showing 41-60
Review from Debbie J (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad wasn't in Rotherlea very long but the care from all staff was above excellent, All the staff couldn't have been more sensitive and understanding to his and our needs too. It's not the look of the home that matters but the staff that work there, they are genuine through and through and really
know how to respect the elderly.
I cannot recommend this home highly enough and until you have had dealings with care homes you won't understand.
There are good and bad everywhere, this is definitely one of the good ones.
Thank you care staff and management from all my family you made the transition easier.
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Review from Ivor S (Brother of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been very well looked after during the last four months after Rotherlea took her in when another care home found her too challenging. She is much happier now as the staff have reassured her, and she feels safe, calm and "at home". Recently when her treasured necklace and bracelet were
left behind at a hospital after a hip operation, one of the staff went out of her way in her own time to retrieve them for her. We are very grateful to Rotherlea, and the whole family enjoys looking at the photos of activities that are put on the Facebook page.
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Review from D W (Daughter of Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good
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Review from Gill W (Daughter of Resident) published on 8 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Rotherlea for 9 months now.
Right from day one, all the members of staff have been friendly, supportive and approachable.
Every time l visit they are always attentive and professional and also have a genuine interest in their residents.
I would recommend Rotherlea.
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Review from J B (Sister of Resident) published on 2 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always well cared for, clean in appearance. Meals are very good and always have a glass of water or other to drink by her side. Staff are always very helpful and friendly.
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Review from Barbara W (Friend of Resident) published on 21 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Rotherlea are exceptionally well trained! I am so pleased that my friend is taken care of in every manner possible. The staff there have great manners and give out great kindness and support just like the residents are their own friends. Which makes me extremely happy. The activities that
are going on are great especially with this silly virus. There is still various amounts of activities going on and safely too. Very pleased with this home, and will definitely recommend this service.
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Review from J C (Daughter of Resident) published on 19 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately been unable to visit Dad re covid19, but whenever we have visited, everyone has always been friendly and helpful. We are very happy with how you look after Dad.
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Review from D C (Son of Resident) published on 6 August 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff really do commit to my dad. He's very well cared for there level of care goes above and beyond and that's from the management down. we are very happy with the choice we made for him.
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Review from G C (Daughter of Resident) published on 28 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Rotherlea for five years. During that time there have been many changes definitely for the better. The management team are approachable and caring and the carers are mostly excellent I feel the home has managed the situation extremely well. My mother has been well looked
after throughout.
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Review from A R (Friend of Resident) published on 20 April 2020 Submitted via Website • Report
Overall Experience 2.0 out of 5
The room never clean, resident not very clean or tidy. Bathroom each time I've been in to visit dirty. Food not very good that I have seen.
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Review from John S (Son of Resident) published on 18 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since my mother has been a resident her overall mental and physical wellbeing has improved considerably. I put this down to the care and friendliness of all the staff who have made her feel literally at home. Her room is an adequate size and she enjoys the activities and the food.
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Review from J B (Wife of Resident) published on 12 February 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have found the medical care at Rotherlea very good with warm clean conditions that are excellent. The administration needs a little to be desired, but there is new management now and I am sure this will improve for the future with more contact between patients and their relations.
Items that need
washing should be more thoroughly monitored as several items of clothing have been mislaid in the period of November to end of January when my husband has been there.
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Review from Joyce C (Power of Attorney of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are always polite, helpful and welcoming. The home is modern with pleasant furnishings. It is light and airy. it is purpose built. Residents appear clean and tidily dressed. They seem to enjoy the food provided.
Alas, there appears to be little in the way of activities and nothing offering
mental stimulation. Alongside this I recognise the difficulties in obtaining suitably qualified staff and the problems of waiting for a criminal records check.
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Review from G G (Daughter of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled in very well and the staff are very kind and caring.
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Review from Catherine W (Daughter-in-law of Resident) published on 5 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My only complaint is that I have asked repeatedly for fingernails to be cut but this is never done.
The fingernails are painted but never cut.
Other than that, I am very happy with the care given.
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Review from C A (Stepmother of Resident) published on 4 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The transition from daycare to residential care seems to have gone very smoothly.
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Review from B T (Daughter of Resident) published on 22 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident in Rotherlea since 2014. She has her own en-suite room which contains many of her personal items, especially her beloved books. She has been treated with kindness and we are reassured that she is in a safe, caring environment where her rights as an individual are respected.
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Review from Kenneth C (Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found everything satisfactory the staff are friendly and helpful.
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Review from Sue H (Wife of Resident) published on 14 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in care for 15 years and has always been well catered for. He seems happy most of the time. The staff are always polite and informative.
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Review from N W (Granddaughter of Resident) published on 7 May 2018 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
My experience of the care establishment is that it is understaffed, poorly managed and incorrectly trained staff. Every time I visit there is never a senior member of staff to talk about my Grandmother's care needs. The majority of staff are agency and have poor English making it difficult to understand.
In all the times I've visited there has never been a home manager! Some members of staff don't have the time to assist residents to the toilet resulting in accidents. Never will I recommend this care facility to anyone.
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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Rotherlea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Rotherlea is calculated as follows: ( (314 Excellents x 5) + (14 Goods x 4) ) ÷ 328 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rotherlea is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (10)

Abbey

Abbey Williams

Job Title: Home Manager Joined: 2018

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.


In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

Patrycja

Patrycja Domagala

Job Title: Team Leader Joined: 2014

I started my journey in Shaw Healthcare in January 2014 as a support worker, I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the affect my work, compassion and dedication has on residents and their loved ones.

Bibin

Bibin Babu

Job Title: Support Worker Joined: 2022

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.


I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

Liya

Liya Thomas

Job Title: Support Worker Joined: 2025

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.


I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

Parvarthy

Parvarthy Jayan

Job Title: Support Worker Joined: 2022

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.


The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Ana

Ana Krishna

Job Title: Support Worker Joined: 2022

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.


Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

Aswin

Aswin John

Job Title: Support Worker Joined: 2021

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.


Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

Gladys

Gladys Sandoval

Job Title: Support Worker

Caring for others has always been something i've been passionate about. I love bringing energy & laughter to our residents.
I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.


Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

Shahida

Shahida Beegm

Job Title: Support Worker Joined: 2023

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

Alphia

Alphia D'Cruz

Job Title: Support Worker Joined: 2022

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.


The management is very supportive and friendly to all staff which goes towards a lovely work environment.

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