Rotherlea

Dawtrey Road, Petworth GU28 0EA
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10 72 Reviews
  • Rotherlea, Petworth
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come first. Rotherlea offers a varied and interesting social activity schedule designed around residents’ own hobbies and interests and aimed at maintaining strong community links.

Rotherlea provides long stay and respite residential care for older people with physical frailty and for older people who are suffering from dementia. A fully qualified care team provide the very highest standard of care to residents 24 hours a day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1407
  • RESPITE Self-Funded Residential Care: from £1396
  • RESPITE Self-Funded Residential Dementia Care: from £1507

These prices are only a guideline, please contact Rotherlea to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Daniel Rees (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Rotherlea Reviews (72)

10

Rotherlea has a Review Score of 10 (9.963) out of 10, based on 30 reviews in the last 2 years.
Over all time Rotherlea has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rotherlea
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Total of 72, showing 21-40
Review from J W (Granddaughter of Resident) published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan is a relatively new resident. The care, support and communication is second to none. She is happy, well cared for and any concerns regarding her health or welfare is addressed straight away. Although she has dementia she has settled in very well and far healthier, happier and more mobile since being
at Rotherlea.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your nan on to the rest of the team.

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Review from Leon C (Son-in-law of Resident) published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting my nan-in-law for the first time in the home, meeting some of the staff and other residents confirmed she is in the right home. The staff go above and beyond expectations. We recently celebrated our nan's 90th and can't thank you enough as not only did your chef create an amazing cake
for her, but what seemed like the majority of staff came in to sing Happy Birthday. From what I have seen your staff are compassionate, and caring and are more like friends or family to the residents.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your loved one onto the rest of the team.

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Review from Karen C (Daughter of Resident) published on 1 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rotherlea is a beautiful and caring home. My mother has blossomed since being here and the care the staff give her is first-class. The place is clean and tidy and I couldn't ask for a better place for my mum.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.

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Review from Sassy M (Niece of Resident) published on 9 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle was admitted to Rotherlea in December 2022 until his recent death. I can't thank the manager and the team for their professionalism and compassion at such a difficult time. With no direct dependents to help, they supported me in every way they could, managing my uncles' needs with dignity,
respect and compassion. The staff's engagement with the residents is excellent. They encourage healthy friendships and joyful shared experiences. I have witnessed so many moments with staff and residents who are fully engaged in positive, cheerful interactions. It is so comforting to know loved ones are happy, safe and comfortable when we can't be with them as often as we would like.
My uncle really thought of Rotherlea as his home from home and the manager and every single member of the staff and management team made his final years so happy. Thank you all for your care and commitment. He was so lucky to have you.
Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. Your kind comments about the care of your uncle will be passed on to the rest of the team.

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Review from Charlotte F (Granddaughter of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Grandad came into Rotherlea's care in August 2022, after a long stint in the hospital and other care homes struggling to meet his ever-growing needs. From the very start, we were incredibly impressed with Rotherlea and this is a testament to their wonderful staff and incredible managers. Knowing
the desperate situation we were in, trying to find Grandad suitable care, one of the managers even came in on his day off to show us around- this only a small part of all the things he did to go above and beyond for us and our Grandad. They cared for Grandad right until the very end and were able to help us plan for Grandad to have a peaceful passing. The staff are all very experienced in working with people with dementia and this made Grandad's dementia journey more manageable for him and us. When Grandad passed, they did not stop caring for us as a family and helped us navigate the next steps. Thank you everyone at Rotherlea.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for this wonderful review, it really means a lot to the whole team.

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Review from Lorraine M (Daughter-in-law of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly we finally had to find end-of-life care for my father-in-law. What a minefield, nightmare hospital, next to useless. Miraculously Rotherlea were able to help and rescue us from our dilemma. The manager dealt with the whole process professionally, efficiently and was pragmatic in making it happen
is what it felt like. Immediately Dad was discharged from hospital in a dreadful state, unhygienic which was embarrassing, not least heart wrenching. On arrival at the home, he was greeted, welcomed and made to feel valued immediately. Empathy, reassurance, excellent care and high standards are immediately recognisable. a most harrowing time has been made manageable. Family reassured and Dad settled, looks human and is treated as such. Thank you.
Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. It really means a lot to the team and we are so pleased to hear that your father-in-law is now settled and you and the family are happy with his care. If you have any questions, please do not hesitate to ask.

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Review from S M (Son of Resident) published on 9 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At what is personally an incredibly difficult time, finding Rotherlea has been life changing. Not just for Dad, for all of us. Keep doing what you do, as you do, with the fabulous staff that you have. Thanks.
Reply from Daniel Rees, Home Manager at Rotherlea

This is such a lovely review to read, thank you. It means a lot to the team and we are so pleased to hear that you are happy with the care of your wonderful dad.

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Review from A H (Daughter of Resident) published on 2 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and polite staff across all levels of responsibility which is also extended to the family of the resident.
A lot of time is put into engaging the residents in various activities to help fulfil their days.
On a personal level, my mother is physically fit and can walk 2-3 miles per day
which has kept her well. Understandably, this isn't always achievable for her now unless one of the family takes her out.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for leaving us this great review, it really means a lot to us. Any questions, please don't hesitate to ask.

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Review from Molly C (Friend of Resident) published on 25 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home manager and deputy are amazing, I never have any issues when coming into the home and I feel anything I tell them, regarding my friend, they deal with appropriately and professionally. Both the home manager and deputy have turned the home into a lovely atmosphere to walk into for the residents
and the staff!
Reply from Daniel Rees, Home Manager at Rotherlea

This is so lovely to read, thank you. Your kind words will be passed on to the rest of the fab team.

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Review from L E (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rotherlea Care Home is a welcoming and happy place led by a knowledgeable management team.
Mum has dementia and Alzheimer's, all the staff at Rotherlea have shown their kindness and patience, especially throughout this transitional period with extended respite care, supporting her to stay settled in
her new surroundings and routines.
It's lovely to see the photos on the website of Mum joining in with the daily activities, looking well and happy!
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for this lovely review, we are so pleased that your mum is happy here and enjoying all of the activities. Your kind words will be passed on to the rest of the team.

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Review from Vicki H (Granddaughter of Resident) published on 7 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care of my grandfather. Very helpful and supportive staff. Always trying to help to make the care better for my grandfather.
Always open to suggestions and there for support if needed and also offering advice on how, as a family, we can support further.
Reply from Daniel Rees, Home Manager at Rotherlea

Thanks for leaving us such a lovely review; we really appreciate it. Your kind words will be passed on to the rest of the team.

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Review from Karin P (Wife of Resident) published on 25 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rotherlea is a happy, caring and welcoming care home. My husband has dementia and has had to move from a previous care home that could not meet his needs, Rotherlea has sensitively met these. The carers are all so very caring to him and make me feel so welcome when I visit him.
Reply from Daniel Rees, Home Manager at Rotherlea

We are so pleased to hear this; it is so lovely to be described as happy, caring and welcoming. If you have any questions or queries, please do not hesitate to ask.

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Review from Carole F (Wife of Resident) published on 12 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every member of staff were so kind, considerate and helpful. This was a two week respite care and my husband was very happy. Everywhere was exceptionally clean and he enjoyed all his meals.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for your kind words, we are pleased the respite care for your husband went well. Your lovely review will be passed on to the rest of the team.

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Review from Jane W (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care shown by the staff at Rotherlea is beyond what you'd expect. Led by the excellent manager, this team has put the 'care' back into the meaning of 'care home'. The patience they have shown in getting Mum settled has paid off, she is thriving. The knowledge they have on dementia is outstanding.
Thank you from the bottom of our hearts Rotherlea.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to leave us a review. We appreciate all of your kind comments about our service and our team, it really means a lot to us here at Rotherlea.

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Review from Rebecca G (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for only a couple of weeks, but we can safely say her care has been nothing short of exemplary. The management team are extremely efficient and go out of their way to keep us in the loop. Overall, we are extremely satisfied.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to leave us a review, we really appreciate it. Your lovely comments will be passed on to the rest of our wonderful team.

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Review from Kay T (Wife of Resident) published on 18 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband seems very happy there. He was very agitated at home. I am greatly pleased he is in such a nice place with wonderful staff and activities. He has a routine, enjoys his food and all his health care is dealt with.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for taking the time to write this wonderful review, we really appreciate it. Your kind words will be passed on to the whole team.

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Review from Hamish F (Son of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been so impressed with the care my dad has had at Rotherlea Care Home. The team are so kind, supportive, professional and caring for Dad since he arrived over six months ago. Dad has dementia and the team at Rotherlea have put our minds at ease with their efforts. I would highly recommend this
place for anyone who has an old relative that can't manage on their own anymore.
Reply from Daniel Rees, Home Manager at Rotherlea

Thank you for your kind comments, our team strives to achieve the best possible care and support for all of our residents. We are so pleased to here that your dad has settled in so well. Your feedback will be passed onto the team.

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Review from Debbie J (Daughter of Resident) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad wasn't in Rotherlea very long but the care from all staff was above excellent, All the staff couldn't have been more sensitive and understanding to his and our needs too. It's not the look of the home that matters but the staff that work there, they are genuine through and through and really
know how to respect the elderly.
I cannot recommend this home highly enough and until you have had dealings with care homes you won't understand.
There are good and bad everywhere, this is definitely one of the good ones.
Thank you care staff and management from all my family you made the transition easier.
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Review from Ivor S (Brother of Resident) published on 5 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been very well looked after during the last four months after Rotherlea took her in when another care home found her too challenging. She is much happier now as the staff have reassured her, and she feels safe, calm and "at home". Recently when her treasured necklace and bracelet were
left behind at a hospital after a hip operation, one of the staff went out of her way in her own time to retrieve them for her. We are very grateful to Rotherlea, and the whole family enjoys looking at the photos of activities that are put on the Facebook page.
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Review from D W (Daughter of Resident) published on 23 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good
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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Rotherlea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for Rotherlea is calculated as follows: ( (338 Excellents x 5) + (13 Goods x 4) ) ÷ 351 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rotherlea is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Daniel

Daniel Rees

Job Title: Manager Joined: 2018

Daniel started at Shaw healthcare in 2018 joining us at Forest View care home in Burgess Hill as Deputy Manager.


He joined Shaw after gaining a wealth of knowledge in the sector for other providers working with older people and young children’s care providers.


Daniel joined Rotherlea as Home Manager after supporting several services in the region showing his ability to work with teams and solve problems.


He is a calm manager very assured and supportive to staff and families. Daniel always takes an avid interest in the residents in his care and is often seen out on the floors.


Daniel has some inspirational ideas to support Rotherlea in his new position including a lot of community interaction.

Jacqueline

Jacqueline Ralph

Job Title: Support Worker Joined: 2011

Having raised my family I returned to employment in 2011 at Rotherlea. I have had extensive training which had given me the skills I need as a Support Worker. The team are friendly and supportive making the working environment a pleasant and calming one. I am always more than happy to do overtime when asked.

Angie

Angie Chandler

Job Title: Service Administrator Joined: 2019

I have worked at Rotherlea since January 2019. This is my first job in the care sector after working in education for 20 years.


I enjoy the variety of jobs my role entails and I love helping and supporting my colleagues.


The best memory of a working day was in my extra role as line manager for Activities organising a British Tea Party where I could interact with both residents and colleagues.


My qualifications are NVQ Level 2 in Administration, Level 1 & Level 2 in Counselling Skills.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rotherlea to verify any information. View our terms and conditions. Rotherlea has an Enhanced Service - more info.