
level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.
Care packages are put together with you and your family so that your choices and preferences always come...
Care Provided by Rotherlea
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rotherlea for full pricing details and T&Cs.
Contact Rotherlea to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Abbey Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Rotherlea Reviews (78)
Rotherlea has a Review Score of 9.9 (9.915) out of 10, based on 24 reviews in the last 2 years.
Over all time Rotherlea has 78 reviews.
I thoroughly enjoy visiting my friends at Rotherleas, the home is always so clean and fresh, the staff are so friendly and welcoming, and the care that my friends receive is outstanding. I always enjoy coming when activities are on so that I can join in and be part of their community. The manager is always about with a smile on his face and nothing is too much trouble.
This is such a lovely review to read, thank you. We are so pleased that you and your friends love the activities that we put on at the home.
I came to see my friend here several times before she went. The staff were always so welcoming and offered me a cup of tea. My friend was so happy here and said that the food was good and they did some fun activities in which everyone could get involved in some way. The environment always looked clean and I always felt that she was well looked after. I would highly recommend Rotherlea to anybody needing this type of care.
Thank you for leaving us this lovely review about the care of your friend. We are so pleased to read that they are enjoying the food and the activities here at Rotherlea.
I could never complain about anything. Everything is wonderful.
Thank you for leaving us this kind review, the team will be delighted to read your lovely words.
The staff are very friendly, my close friend is very comfortable here. The staff provides a high standard of care. I cannot fault them at all. The home is very clean and has very good facilities. Thank you for all the hard work the team does!
Thank you for taking the time to leave us this kind review about the care of your friend, we really appreciate it. Your lovely comments will be passed on to the rest of the team.
The entire team go above and beyond to ensure the needs of the residents are met.
Thank you for leaving us this lovely review. Your kind words will be passed on to the rest of the wonderful team.
A very friendly and well-run care home. Always clean and tidy. The staff are amazing.
Thank you for leaving us this review, we really appreciate it.
Nan is a relatively new resident. The care, support and communication is second to none. She is happy, well cared for and any concerns regarding her health or welfare is addressed straight away. Although she has dementia she has settled in very well and far healthier, happier and more mobile since being at Rotherlea.
Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your nan on to the rest of the team.
After visiting my nan-in-law for the first time in the home, meeting some of the staff and other residents confirmed she is in the right home. The staff go above and beyond expectations. We recently celebrated our nan's 90th and can't thank you enough as not only did your chef create an amazing cake for her, but what seemed like the majority of staff came in to sing Happy Birthday. From what I have seen your staff are compassionate, and caring and are more like friends or family to the residents.
Thank you, this is such a lovely review to read! I will make sure to pass your kind words about the care of your loved one onto the rest of the team.
Rotherlea is a beautiful and caring home. My mother has blossomed since being here and the care the staff give her is first-class. The place is clean and tidy and I couldn't ask for a better place for my mum.
Thank you so much for leaving us a review about the care of your mother, the team will be touched to read this.
My uncle really thought of Rotherlea as his home from home and the manager and every single member of the staff and management team made his final years so happy. Thank you all for your care and commitment. He was so lucky to have you.
This is such a lovely review to read, thank you. Your kind comments about the care of your uncle will be passed on to the rest of the team.
Our Grandad came into Rotherlea's care in August 2022, after a long stint in the hospital and other care homes struggling to meet his ever-growing needs. From the very start, we were incredibly impressed with Rotherlea and this is a testament to their wonderful staff and incredible managers. Knowing the desperate situation we were in, trying to find Grandad suitable care, one of the managers even came in on his day off to show us around- this only a small part of all the things he did to go above and beyond for us and our Grandad. They cared for Grandad right until the very end and were able to help us plan for Grandad to have a peaceful passing. The staff are all very experienced in working with people with dementia and this made Grandad's dementia journey more manageable for him and us. When Grandad passed, they did not stop caring for us as a family and helped us navigate the next steps. Thank you everyone at Rotherlea.
Thank you for this wonderful review, it really means a lot to the whole team.
Sadly we finally had to find end-of-life care for my father-in-law. What a minefield, nightmare hospital, next to useless. Miraculously Rotherlea were able to help and rescue us from our dilemma. The manager dealt with the whole process professionally, efficiently and was pragmatic in making it happen is what it felt like. Immediately Dad was discharged from hospital in a dreadful state, unhygienic which was embarrassing, not least heart wrenching. On arrival at the home, he was greeted, welcomed and made to feel valued immediately. Empathy, reassurance, excellent care and high standards are immediately recognisable. a most harrowing time has been made manageable. Family reassured and Dad settled, looks human and is treated as such. Thank you.
This is such a lovely review to read, thank you. It really means a lot to the team and we are so pleased to hear that your father-in-law is now settled and you and the family are happy with his care. If you have any questions, please do not hesitate to ask.
At what is personally an incredibly difficult time, finding Rotherlea has been life changing. Not just for Dad, for all of us. Keep doing what you do, as you do, with the fabulous staff that you have. Thanks.
This is such a lovely review to read, thank you. It means a lot to the team and we are so pleased to hear that you are happy with the care of your wonderful dad.
A lot of time is put into engaging the residents in various activities to help fulfil their days.
On a personal level, my mother is physically fit and can walk 2-3 miles per day which has kept her well. Understandably, this isn't always achievable for her now unless one of the family takes her out.
Thank you for leaving us this great review, it really means a lot to us. Any questions, please don't hesitate to ask.
The home manager and deputy are amazing, I never have any issues when coming into the home and I feel anything I tell them, regarding my friend, they deal with appropriately and professionally. Both the home manager and deputy have turned the home into a lovely atmosphere to walk into for the residents and the staff!
This is so lovely to read, thank you. Your kind words will be passed on to the rest of the fab team.
Mum has dementia and Alzheimer's, all the staff at Rotherlea have shown their kindness and patience, especially throughout this transitional period with extended respite care, supporting her to stay settled in her new surroundings and routines.
It's lovely to see the photos on the website of Mum joining in with the daily activities, looking well and happy!
Thank you for this lovely review, we are so pleased that your mum is happy here and enjoying all of the activities. Your kind words will be passed on to the rest of the team.
Always open to suggestions and there for support if needed and also offering advice on how, as a family, we can support further.
Thanks for leaving us such a lovely review; we really appreciate it. Your kind words will be passed on to the rest of the team.
Rotherlea is a happy, caring and welcoming care home. My husband has dementia and has had to move from a previous care home that could not meet his needs, Rotherlea has sensitively met these. The carers are all so very caring to him and make me feel so welcome when I visit him.
We are so pleased to hear this; it is so lovely to be described as happy, caring and welcoming. If you have any questions or queries, please do not hesitate to ask.
Every member of staff were so kind, considerate and helpful. This was a two week respite care and my husband was very happy. Everywhere was exceptionally clean and he enjoyed all his meals.
Thank you for your kind words, we are pleased the respite care for your husband went well. Your lovely review will be passed on to the rest of the team.
The care shown by the staff at Rotherlea is beyond what you'd expect. Led by the excellent manager, this team has put the 'care' back into the meaning of 'care home'. The patience they have shown in getting Mum settled has paid off, she is thriving. The knowledge they have on dementia is outstanding. Thank you from the bottom of our hearts Rotherlea.
Thank you for taking the time to leave us a review. We appreciate all of your kind comments about our service and our team, it really means a lot to us here at Rotherlea.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rotherlea.
There are no upcoming events for Rotherlea.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rotherlea.
Accreditations
There are no accreditations posted yet for Rotherlea.
Meet the Team (10)

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.
In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

I started my journey at Shaw Healthcare in January 2014 as a support worker. I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the effect my work, compassion and dedication have on residents and their loved ones.

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.
I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.
I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.
The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.
Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.
Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.
Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.
The management is very supportive and friendly to all staff which goes towards a lovely work environment.
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