Rotherlea

I thoroughly enjoy visiting my friends at Rotherleas, the home is always so clean and fresh, the staff are so friendly and welcoming, and the care that my friends receive is outstanding. I always enjoy coming when activities are on so that I can join in and be part of their community. The manager is always about with a smile on his face and nothing is too much trouble.

I came to see my friend here several times before she went. The staff were always so welcoming and offered me a cup of tea. My friend was so happy here and said that the food was good and they did some fun activities in which everyone could get involved in some way. The environment always looked clean and I always felt that she was well looked after. I would highly recommend Rotherlea to anybody needing this type of care.

I could never complain about anything. Everything is wonderful.

The staff are very friendly, my close friend is very comfortable here. The staff provides a high standard of care. I cannot fault them at all. The home is very clean and has very good facilities. Thank you for all the hard work the team does!

The entire team go above and beyond to ensure the needs of the residents are met.

A very friendly and well-run care home. Always clean and tidy. The staff are amazing.

Nan is a relatively new resident. The care, support and communication is second to none. She is happy, well cared for and any concerns regarding her health or welfare is addressed straight away. Although she has dementia she has settled in very well and far healthier, happier and more mobile since being at Rotherlea.

After visiting my nan-in-law for the first time in the home, meeting some of the staff and other residents confirmed she is in the right home. The staff go above and beyond expectations. We recently celebrated our nan's 90th and can't thank you enough as not only did your chef create an amazing cake for her, but what seemed like the majority of staff came in to sing Happy Birthday. From what I have seen your staff are compassionate, and caring and are more like friends or family to the residents.

Rotherlea is a beautiful and caring home. My mother has blossomed since being here and the care the staff give her is first-class. The place is clean and tidy and I couldn't ask for a better place for my mum.

My uncle really thought of Rotherlea as his home from home and the manager and every single member of the staff and management team made his final years so happy. Thank you all for your care and commitment. He was so lucky to have you.

Our Grandad came into Rotherlea's care in August 2022, after a long stint in the hospital and other care homes struggling to meet his ever-growing needs. From the very start, we were incredibly impressed with Rotherlea and this is a testament to their wonderful staff and incredible managers. Knowing the desperate situation we were in, trying to find Grandad suitable care, one of the managers even came in on his day off to show us around- this only a small part of all the things he did to go above and beyond for us and our Grandad. They cared for Grandad right until the very end and were able to help us plan for Grandad to have a peaceful passing. The staff are all very experienced in working with people with dementia and this made Grandad's dementia journey more manageable for him and us. When Grandad passed, they did not stop caring for us as a family and helped us navigate the next steps. Thank you everyone at Rotherlea.

Sadly we finally had to find end-of-life care for my father-in-law. What a minefield, nightmare hospital, next to useless. Miraculously Rotherlea were able to help and rescue us from our dilemma. The manager dealt with the whole process professionally, efficiently and was pragmatic in making it happen is what it felt like. Immediately Dad was discharged from hospital in a dreadful state, unhygienic which was embarrassing, not least heart wrenching. On arrival at the home, he was greeted, welcomed and made to feel valued immediately. Empathy, reassurance, excellent care and high standards are immediately recognisable. a most harrowing time has been made manageable. Family reassured and Dad settled, looks human and is treated as such. Thank you.

At what is personally an incredibly difficult time, finding Rotherlea has been life changing. Not just for Dad, for all of us. Keep doing what you do, as you do, with the fabulous staff that you have. Thanks.

On a personal level, my mother is physically fit and can walk 2-3 miles per day which has kept her well. Understandably, this isn't always achievable for her now unless one of the family takes her out.

The home manager and deputy are amazing, I never have any issues when coming into the home and I feel anything I tell them, regarding my friend, they deal with appropriately and professionally. Both the home manager and deputy have turned the home into a lovely atmosphere to walk into for the residents and the staff!

It's lovely to see the photos on the website of Mum joining in with the daily activities, looking well and happy!

Always open to suggestions and there for support if needed and also offering advice on how, as a family, we can support further.

Rotherlea is a happy, caring and welcoming care home. My husband has dementia and has had to move from a previous care home that could not meet his needs, Rotherlea has sensitively met these. The carers are all so very caring to him and make me feel so welcome when I visit him.

Every member of staff were so kind, considerate and helpful. This was a two week respite care and my husband was very happy. Everywhere was exceptionally clean and he enjoyed all his meals.

The care shown by the staff at Rotherlea is beyond what you'd expect. Led by the excellent manager, this team has put the 'care' back into the meaning of 'care home'. The patience they have shown in getting Mum settled has paid off, she is thriving. The knowledge they have on dementia is outstanding. Thank you from the bottom of our hearts Rotherlea.