Rotherlea

I have found everything satisfactory the staff are friendly and helpful.

My husband has been in care for 15 years and has always been well catered for. He seems happy most of the time. The staff are always polite and informative.

My experience of the care establishment is that it is understaffed, poorly managed and incorrectly trained staff. Every time I visit there is never a senior member of staff to talk about my Grandmother's care needs. The majority of staff are agency and have poor English making it difficult to understand. In all the times I've visited there has never been a home manager! Some members of staff don't have the time to assist residents to the toilet resulting in accidents. Never will I recommend this care facility to anyone.

Our family's experience of Rotherlea has been extremely positive. Mental and physical help has improved since our mother moved in twelve months ago.

Staff have been very friendly and helpful, and although settling in takes a little while, our mother appreciates the care and attention she has been given.

The facilities are purpose built, light and airy. The rooms are small but adequately equipped and comfortable. The staff are friendly, professional, good fun and caring. My mother has been very appreciative of her care at Rotherlea.

A friendly, welcoming and caring home. Staff were obviously busy but were very helpful and polite. When walking past the kitchens, the aromas were mouth watering.

My grandad stayed at Rotherlea for a respite holiday. My grandad is hard to please and our family were very surprised at how he enjoyed his stay. He said the staff were friendly and he asked if he could be taken for a pub lunch and the next day the activity coordinator took my grandad and some other residents out for a pub lunch. Nothing was too much for them, he really enjoyed his holiday at Rotherlea.

Food seems nice. They talk to her a lot.

We went on a trip for a Christmas meal. I felt safe and I want to go again. We had fun at the meal and the staff were nice to me. I enjoy coming to Rotherlea.

Always have fun and get treated well by staff.

On the odd occasions that I have visited with my wife, to see Mother in Law I have always found the staff/management very professional, helpful and accommodating. I would have no worries about recommending this home to friends/family if required.

Very nice, kind and helpful staff. Home has warm and friendly atmosphere, very well laid out. Good facilities.

The staff are amazing and nothing ever seems too much and there is always someone to talk with and they have definitely supported me as much as my mum. A very big Thank you and I would not hesitate to recommend Rotherlea.

Enjoy being taken our occasionally. Also, personal care I.e being bathed, very enjoyable and carers very helpful and care being done with dignity and privacy. Day car enjoyable, meals very nice.

I am always treated with dignity/respect.

I have found the staff very friendly and never hesitate to talk over any problems. Also, the management are very approachable with any concerns. I am very happy with my mother living there.

Some property does mysteriously disappear!

Really love this home, my dad is only in for six weeks respite and is not at all sociable but seems to be here. The staff all seem friendly and nice to all the inmates!! always seems very clean and the rooms are very nice. If dad has to stay I may want him to stay in this home one in Bognor/Chichester is closer. Very happy with it all at Rotherlea.