Rotherlea

Dawtrey Road, Petworth GU28 0EA
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10 72 Reviews
  • Rotherlea, Petworth
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come first. Rotherlea offers a varied and interesting social activity schedule designed around residents’ own hobbies and interests and aimed at maintaining strong community links.

Rotherlea provides long stay and respite residential care for older people with physical frailty and for older people who are suffering from dementia. A fully qualified care team provide the very highest standard of care to residents 24 hours a day.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1407
  • RESPITE Self-Funded Residential Care: from £1396
  • RESPITE Self-Funded Residential Dementia Care: from £1507

These prices are only a guideline, please contact Rotherlea to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Daniel Rees (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Rotherlea Reviews (72)

10

Rotherlea has a Review Score of 10 (9.963) out of 10, based on 30 reviews in the last 2 years.
Over all time Rotherlea has 72 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rotherlea
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Total of 72, showing 61-72
Review from Mark H (Grandson of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad stayed at Rotherlea for a respite holiday. My grandad is hard to please and our family were very surprised at how he enjoyed his stay. He said the staff were friendly and he asked if he could be taken for a pub lunch and the next day the activity coordinator took my grandad and some other
residents out for a pub lunch. Nothing was too much for them, he really enjoyed his holiday at Rotherlea.
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Review from J F (Daughter of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff. Always offered a drink. I am kept up to date regarding my mother.
Food seems nice. They talk to her a lot.
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Review from Greta H (Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy coming to day care.
The food is good and company.
Always have fun and get treated well by staff.
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Review from Margaret A (Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We went on a trip for a Christmas meal. I felt safe and I want to go again. We had fun at the meal and the staff were nice to me. I enjoy coming to Rotherlea.
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Review from J L (Son-in-law of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the odd occasions that I have visited with my wife, to see Mother in Law I have always found the staff/management very professional, helpful and accommodating. I would have no worries about recommending this home to friends/family if required.
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Review from Patricia F (Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice, kind and helpful staff. Home has warm and friendly atmosphere, very well laid out. Good facilities.
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Review from Catherine L (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Rotherlea since last May and has settled really well. I am happy to say goodbye to her after a visit knowing that she is in the best place possible. She is well looked after and has a beautiful, comfortable bedroom and bathroom which are spotless. I brought her 2 grandsons over to
visit, they had not experienced visiting someone in a care home and both felt a little unsure of what to expect. But after the visit they were both very pleasently surprised. They were happy to see their nan settled and happy in the surroundings that she now feels is home.
Over Christmas, it was lovely to see the entertainment staff organising activities and it was nice to join in with the Christmas carols and to experience my mum joining in which was lovely.
The staff are amazing and nothing ever seems too much and there is always someone to talk with and they have definitely supported me as much as my mum. A very big Thank you and I would not hesitate to recommend Rotherlea.
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Review from Christina S (Day Care) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoy being taken our occasionally. Also, personal care I.e being bathed, very enjoyable and carers very helpful and care being done with dignity and privacy. Day car enjoyable, meals very nice.
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Review from J M (Resident) assisted by family/friend published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a resident long term here and I feel very comfortable, warm and cared for by the staff.
The staff here are very good and always polite and willing to help if I ask them.
The food here is satisfactory with some meals better than others but overall Ok.
The activities that I've participated in
have been fun bringing a lot of laughter to the home.
I am always treated with dignity/respect.
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Review from Dena H (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff very friendly and never hesitate to talk over any problems. Also, the management are very approachable with any concerns. I am very happy with my mother living there.
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Review from David W (Husband of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The private rooms are a good size, adequately furnished with utility items. The en-suite is adequate. Rooms are kept clean. Public rooms are light and airy, usually clean.
Residents are treated in a respectful but friendly manner by all staff.
Many care helpers are from agencies, therefore residents
own needs are sometimes not recognised.
Some property does mysteriously disappear!
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Review from Maria V (Daughter of Resident) published on 15 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really love this home, my dad is only in for six weeks respite and is not at all sociable but seems to be here. The staff all seem friendly and nice to all the inmates!! always seems very clean and the rooms are very nice. If dad has to stay I may want him to stay in this home one in Bognor/Chichester
is closer. Very happy with it all at Rotherlea.
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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for Rotherlea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for Rotherlea is calculated as follows: ( (338 Excellents x 5) + (13 Goods x 4) ) ÷ 351 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rotherlea is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (3)

Daniel

Daniel Rees

Job Title: Manager Joined: 2018

Daniel started at Shaw healthcare in 2018 joining us at Forest View care home in Burgess Hill as Deputy Manager.


He joined Shaw after gaining a wealth of knowledge in the sector for other providers working with older people and young children’s care providers.


Daniel joined Rotherlea as Home Manager after supporting several services in the region showing his ability to work with teams and solve problems.


He is a calm manager very assured and supportive to staff and families. Daniel always takes an avid interest in the residents in his care and is often seen out on the floors.


Daniel has some inspirational ideas to support Rotherlea in his new position including a lot of community interaction.

Jacqueline

Jacqueline Ralph

Job Title: Support Worker Joined: 2011

Having raised my family I returned to employment in 2011 at Rotherlea. I have had extensive training which had given me the skills I need as a Support Worker. The team are friendly and supportive making the working environment a pleasant and calming one. I am always more than happy to do overtime when asked.

Angie

Angie Chandler

Job Title: Service Administrator Joined: 2019

I have worked at Rotherlea since January 2019. This is my first job in the care sector after working in education for 20 years.


I enjoy the variety of jobs my role entails and I love helping and supporting my colleagues.


The best memory of a working day was in my extra role as line manager for Activities organising a British Tea Party where I could interact with both residents and colleagues.


My qualifications are NVQ Level 2 in Administration, Level 1 & Level 2 in Counselling Skills.

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