Rotherlea

Dawtrey Road, Petworth GU28 0EA
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10 75 Reviews
  • Rotherlea, Petworth
Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come first. Rotherlea offers a varied and interesting social activity schedule designed around residents’ own hobbies and interests and aimed at maintaining strong community links.

Rotherlea provides long stay and respite residential care for older people with physical frailty and for older people who are suffering from dementia. A fully qualified care team provide the very highest standard of care to residents 24 hours a day.
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Care Provided by Rotherlea

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1296
  • Self-Funded Residential Dementia Care: from £1407
  • RESPITE Self-Funded Residential Care: from £1396
  • RESPITE Self-Funded Residential Dementia Care: from £1507

These prices are only a guideline, please contact Rotherlea to find out the exact price for your requirements.

Contact Rotherlea to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Rotherlea to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Abbey Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Rotherlea Reviews (75)

10

Rotherlea has a Review Score of 10 (9.957) out of 10, based on 28 reviews in the last 2 years.
Over all time Rotherlea has 75 reviews.

Overall Experience
  • 50
  • 21
  • 2
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Date Published
  • 75
  • 9
  • 13
  • 28
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Reviewer Connection to Rotherlea
  • 25
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  • 3
  • 2
  • 2
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  • 1
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Total of 75, showing 61-75
Review from C C (Daughter-in-law of Resident) published on 4 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our family's experience of Rotherlea has been extremely positive. Mental and physical help has improved since our mother moved in twelve months ago.


Staff have been very friendly and helpful, and although settling in takes a little while, our mother appreciates the care and attention she has been

given.
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Review from Ian C (Son of Resident) published on 22 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The facilities are purpose built, light and airy. The rooms are small but adequately equipped and comfortable. The staff are friendly, professional, good fun and caring. My mother has been very appreciative of her care at Rotherlea.
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Review from T C (Niece of Resident) published on 19 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A friendly, welcoming and caring home. Staff were obviously busy but were very helpful and polite. When walking past the kitchens, the aromas were mouth watering.
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Review from Mark H (Grandson of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandad stayed at Rotherlea for a respite holiday. My grandad is hard to please and our family were very surprised at how he enjoyed his stay. He said the staff were friendly and he asked if he could be taken for a pub lunch and the next day the activity coordinator took my grandad and some other
residents out for a pub lunch. Nothing was too much for them, he really enjoyed his holiday at Rotherlea.
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Review from J F (Daughter of Resident) published on 27 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly staff. Always offered a drink. I am kept up to date regarding my mother.
Food seems nice. They talk to her a lot.
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Review from Greta H (Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I enjoy coming to day care.
The food is good and company.
Always have fun and get treated well by staff.
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Review from Margaret A (Resident) published on 13 February 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We went on a trip for a Christmas meal. I felt safe and I want to go again. We had fun at the meal and the staff were nice to me. I enjoy coming to Rotherlea.
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Review from J L (Son-in-law of Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On the odd occasions that I have visited with my wife, to see Mother in Law I have always found the staff/management very professional, helpful and accommodating. I would have no worries about recommending this home to friends/family if required.
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Review from Patricia F (Resident) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice, kind and helpful staff. Home has warm and friendly atmosphere, very well laid out. Good facilities.
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Review from Catherine L (Daughter of Resident) published on 29 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Rotherlea since last May and has settled really well. I am happy to say goodbye to her after a visit knowing that she is in the best place possible. She is well looked after and has a beautiful, comfortable bedroom and bathroom which are spotless. I brought her 2 grandsons over to
visit, they had not experienced visiting someone in a care home and both felt a little unsure of what to expect. But after the visit they were both very pleasently surprised. They were happy to see their nan settled and happy in the surroundings that she now feels is home.
Over Christmas, it was lovely to see the entertainment staff organising activities and it was nice to join in with the Christmas carols and to experience my mum joining in which was lovely.
The staff are amazing and nothing ever seems too much and there is always someone to talk with and they have definitely supported me as much as my mum. A very big Thank you and I would not hesitate to recommend Rotherlea.
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Review from Christina S (Day Care) published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Enjoy being taken our occasionally. Also, personal care I.e being bathed, very enjoyable and carers very helpful and care being done with dignity and privacy. Day car enjoyable, meals very nice.
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Review from J M (Resident) assisted by family/friend published on 29 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am a resident long term here and I feel very comfortable, warm and cared for by the staff.
The staff here are very good and always polite and willing to help if I ask them.
The food here is satisfactory with some meals better than others but overall Ok.
The activities that I've participated in
have been fun bringing a lot of laughter to the home.
I am always treated with dignity/respect.
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Review from Dena H (Daughter of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found the staff very friendly and never hesitate to talk over any problems. Also, the management are very approachable with any concerns. I am very happy with my mother living there.
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Review from David W (Husband of Resident) published on 24 October 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The private rooms are a good size, adequately furnished with utility items. The en-suite is adequate. Rooms are kept clean. Public rooms are light and airy, usually clean.
Residents are treated in a respectful but friendly manner by all staff.
Many care helpers are from agencies, therefore residents
own needs are sometimes not recognised.
Some property does mysteriously disappear!
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Review from Maria V (Daughter of Resident) published on 15 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Really love this home, my dad is only in for six weeks respite and is not at all sociable but seems to be here. The staff all seem friendly and nice to all the inmates!! always seems very clean and the rooms are very nice. If dad has to stay I may want him to stay in this home one in Bognor/Chichester
is closer. Very happy with it all at Rotherlea.
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Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Rotherlea is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Rotherlea is calculated as follows: ( (314 Excellents x 5) + (14 Goods x 4) ) ÷ 328 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rotherlea is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (10)

Abbey

Abbey Williams

Job Title: Home Manager Joined: 2018

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.


In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

Patrycja

Patrycja Domagala

Job Title: Team Leader Joined: 2014

I started my journey in Shaw Healthcare in January 2014 as a support worker, I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the affect my work, compassion and dedication has on residents and their loved ones.

Bibin

Bibin Babu

Job Title: Support Worker Joined: 2022

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.


I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

Liya

Liya Thomas

Job Title: Support Worker Joined: 2025

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.


I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

Parvarthy

Parvarthy Jayan

Job Title: Support Worker Joined: 2022

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.


The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Ana

Ana Krishna

Job Title: Support Worker Joined: 2022

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.


Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

Aswin

Aswin John

Job Title: Support Worker Joined: 2021

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.


Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

Gladys

Gladys Sandoval

Job Title: Support Worker

Caring for others has always been something i've been passionate about. I love bringing energy & laughter to our residents.
I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.


Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

Shahida

Shahida Beegm

Job Title: Support Worker Joined: 2023

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

Alphia

Alphia D'Cruz

Job Title: Support Worker Joined: 2022

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.


The management is very supportive and friendly to all staff which goes towards a lovely work environment.

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