
level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)



Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.
Care packages are put together with you and your family so that your choices and preferences always come...
Care Provided by Rotherlea
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 70 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rotherlea for full pricing details and T&Cs.
Contact Rotherlea to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Abbey Williams (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
Room Information
- Single Rooms (70)
- Single Rooms with ensuite Wet Room (70)
Rotherlea Reviews (78)
Rotherlea has a Review Score of 9.9 (9.915) out of 10, based on 24 reviews in the last 2 years.
Over all time Rotherlea has 78 reviews.
I have found everything satisfactory the staff are friendly and helpful.
My husband has been in care for 15 years and has always been well catered for. He seems happy most of the time. The staff are always polite and informative.
My experience of the care establishment is that it is understaffed, poorly managed and incorrectly trained staff. Every time I visit there is never a senior member of staff to talk about my Grandmother's care needs. The majority of staff are agency and have poor English making it difficult to understand. In all the times I've visited there has never been a home manager! Some members of staff don't have the time to assist residents to the toilet resulting in accidents. Never will I recommend this care facility to anyone.
Our family's experience of Rotherlea has been extremely positive. Mental and physical help has improved since our mother moved in twelve months ago.
Staff have been very friendly and helpful, and although settling in takes a little while, our mother appreciates the care and attention she has been given.
The facilities are purpose built, light and airy. The rooms are small but adequately equipped and comfortable. The staff are friendly, professional, good fun and caring. My mother has been very appreciative of her care at Rotherlea.
A friendly, welcoming and caring home. Staff were obviously busy but were very helpful and polite. When walking past the kitchens, the aromas were mouth watering.
My grandad stayed at Rotherlea for a respite holiday. My grandad is hard to please and our family were very surprised at how he enjoyed his stay. He said the staff were friendly and he asked if he could be taken for a pub lunch and the next day the activity coordinator took my grandad and some other residents out for a pub lunch. Nothing was too much for them, he really enjoyed his holiday at Rotherlea.
Food seems nice. They talk to her a lot.
We went on a trip for a Christmas meal. I felt safe and I want to go again. We had fun at the meal and the staff were nice to me. I enjoy coming to Rotherlea.
The food is good and company.
Always have fun and get treated well by staff.
On the odd occasions that I have visited with my wife, to see Mother in Law I have always found the staff/management very professional, helpful and accommodating. I would have no worries about recommending this home to friends/family if required.
Very nice, kind and helpful staff. Home has warm and friendly atmosphere, very well laid out. Good facilities.
Over Christmas, it was lovely to see the entertainment staff organising activities and it was nice to join in with the Christmas carols and to experience my mum joining in which was lovely.
The staff are amazing and nothing ever seems too much and there is always someone to talk with and they have definitely supported me as much as my mum. A very big Thank you and I would not hesitate to recommend Rotherlea.
Enjoy being taken our occasionally. Also, personal care I.e being bathed, very enjoyable and carers very helpful and care being done with dignity and privacy. Day car enjoyable, meals very nice.
The staff here are very good and always polite and willing to help if I ask them.
The food here is satisfactory with some meals better than others but overall Ok.
The activities that I've participated in have been fun bringing a lot of laughter to the home.
I am always treated with dignity/respect.
I have found the staff very friendly and never hesitate to talk over any problems. Also, the management are very approachable with any concerns. I am very happy with my mother living there.
Residents are treated in a respectful but friendly manner by all staff.
Many care helpers are from agencies, therefore residents own needs are sometimes not recognised.
Some property does mysteriously disappear!
Really love this home, my dad is only in for six weeks respite and is not at all sociable but seems to be here. The staff all seem friendly and nice to all the inmates!! always seems very clean and the rooms are very nice. If dad has to stay I may want him to stay in this home one in Bognor/Chichester is closer. Very happy with it all at Rotherlea.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 January 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rotherlea.
There are no upcoming events for Rotherlea.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Rotherlea.
Accreditations
There are no accreditations posted yet for Rotherlea.
Meet the Team (10)

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.
In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

I started my journey at Shaw Healthcare in January 2014 as a support worker. I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the effect my work, compassion and dedication have on residents and their loved ones.

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.
I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.
I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.
The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.
Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.
Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.
Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.
The management is very supportive and friendly to all staff which goes towards a lovely work environment.
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