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Rotherlea

Dawtrey Road, Petworth, West Sussex GU28 0EA
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level of care goes above and beyond and that's from the management down.D C(Son of Resident/Service User)
Rotherlea, Petworth
Rotherlea, Petworth
Rotherlea, Petworth

Rotherlea is a superb modern care home located in the picturesque West Sussex market town of Petworth. The home is purpose designed with 7 separate self contained wings each providing residents with their own spacious single en-suite bedrooms, their own lounge and dining areas and a team of dedicated professional care staff.

Care packages are put together with you and your family so that your choices and preferences always come...  

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Care Provided by Rotherlea

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,347From £1,447
Residential Dementia CareFrom £1,462From £1,562

Contact Rotherlea to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Abbey Williams (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2008

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Rotherlea Reviews (78)

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9.9

Rotherlea has a Review Score of 9.9 (9.915) out of 10, based on 24 reviews in the last 2 years. Over all time Rotherlea has 78 reviews.

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Showing 78 reviews matching selected criteria
Review from Kenneth C (Resident / Service User) published on 16 May 2018 Submitted via Review Postal Card
Overall Experience

I have found everything satisfactory the staff are friendly and helpful.

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Review from Sue H (Wife of Resident) published on 14 May 2018 Submitted via Review Postal Card
Overall Experience

My husband has been in care for 15 years and has always been well catered for. He seems happy most of the time. The staff are always polite and informative.

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Review from N W (Granddaughter of Resident) published on 7 May 2018 Submitted via Review Postal Card
Overall Experience

My experience of the care establishment is that it is understaffed, poorly managed and incorrectly trained staff. Every time I visit there is never a senior member of staff to talk about my Grandmother's care needs. The majority of staff are agency and have poor English making it difficult to understand. In all the times I've visited there has never been a home manager! Some members of staff don't have the time to assist residents to the toilet resulting in accidents. Never will I recommend this care facility to anyone.

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Review from C C (Daughter-in-law of Resident) published on 4 April 2018 Submitted via Review Postal Card
Overall Experience

Our family's experience of Rotherlea has been extremely positive. Mental and physical help has improved since our mother moved in twelve months ago.

Staff have been very friendly and helpful, and although settling in takes a little while, our mother appreciates the care and attention she has been given.

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Review from Ian C (Son of Resident) published on 22 March 2018 Submitted via Review Postal Card
Overall Experience

The facilities are purpose built, light and airy. The rooms are small but adequately equipped and comfortable. The staff are friendly, professional, good fun and caring. My mother has been very appreciative of her care at Rotherlea.

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Review from T C (Niece of Resident) published on 19 March 2018 Submitted via Review Postal Card
Overall Experience

A friendly, welcoming and caring home. Staff were obviously busy but were very helpful and polite. When walking past the kitchens, the aromas were mouth watering.

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Review from Mark H (Grandson of Resident) published on 16 March 2018 Submitted via Review Postal Card
Overall Experience

My grandad stayed at Rotherlea for a respite holiday. My grandad is hard to please and our family were very surprised at how he enjoyed his stay. He said the staff were friendly and he asked if he could be taken for a pub lunch and the next day the activity coordinator took my grandad and some other residents out for a pub lunch. Nothing was too much for them, he really enjoyed his holiday at Rotherlea.

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Review from J F (Daughter of Resident) published on 27 February 2018 Submitted via Review Postal Card
Overall Experience
Friendly staff. Always offered a drink. I am kept up to date regarding my mother.

Food seems nice. They talk to her a lot.

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Review from Margaret A (Resident / Service User) published on 13 February 2018 Submitted via Review Postal Card
Overall Experience

We went on a trip for a Christmas meal. I felt safe and I want to go again. We had fun at the meal and the staff were nice to me. I enjoy coming to Rotherlea.

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Review from Greta H (Resident / Service User) published on 13 February 2018 Submitted via Review Postal Card
Overall Experience
I enjoy coming to day care.
The food is good and company.

Always have fun and get treated well by staff.

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Review from J L (Son-in-law of Resident) published on 29 January 2018 Submitted via Review Postal Card
Overall Experience

On the odd occasions that I have visited with my wife, to see Mother in Law I have always found the staff/management very professional, helpful and accommodating. I would have no worries about recommending this home to friends/family if required.

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Review from Patricia F (Resident / Service User) published on 29 January 2018 Submitted via Review Postal Card
Overall Experience

Very nice, kind and helpful staff. Home has warm and friendly atmosphere, very well laid out. Good facilities.

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Review from Catherine L (Daughter of Resident) published on 29 January 2018 Submitted via Website
Overall Experience
My mum has been at Rotherlea since last May and has settled really well. I am happy to say goodbye to her after a visit knowing that she is in the best place possible. She is well looked after and has a beautiful, comfortable bedroom and bathroom which are spotless. I brought her 2 grandsons over to visit, they had not experienced visiting someone in a care home and both felt a little unsure of what to expect. But after the visit they were both very pleasently surprised. They were happy to see their nan settled and happy in the surroundings that she now feels is home.
Over Christmas, it was lovely to see the entertainment staff organising activities and it was nice to join in with the Christmas carols and to experience my mum joining in which was lovely.

The staff are amazing and nothing ever seems too much and there is always someone to talk with and they have definitely supported me as much as my mum. A very big Thank you and I would not hesitate to recommend Rotherlea.

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Review from Christina S (Day Care Service User) published on 29 January 2018 Submitted via Review Postal Card
Overall Experience

Enjoy being taken our occasionally. Also, personal care I.e being bathed, very enjoyable and carers very helpful and care being done with dignity and privacy. Day car enjoyable, meals very nice.

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Review from J M (Resident / Service User) published on 29 January 2018 Submitted via Review Postal Card
Overall Experience
I am a resident long term here and I feel very comfortable, warm and cared for by the staff.
The staff here are very good and always polite and willing to help if I ask them.
The food here is satisfactory with some meals better than others but overall Ok.
The activities that I've participated in have been fun bringing a lot of laughter to the home.

I am always treated with dignity/respect.

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Review from Dena H (Daughter of Resident) published on 17 January 2018 Submitted via Review Postal Card
Overall Experience

I have found the staff very friendly and never hesitate to talk over any problems. Also, the management are very approachable with any concerns. I am very happy with my mother living there.

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Review from David W (Husband of Resident) published on 24 October 2017 Submitted via Review Postal Card
Overall Experience
The private rooms are a good size, adequately furnished with utility items. The en-suite is adequate. Rooms are kept clean. Public rooms are light and airy, usually clean.
Residents are treated in a respectful but friendly manner by all staff.
Many care helpers are from agencies, therefore residents own needs are sometimes not recognised.

Some property does mysteriously disappear!

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Review from Maria V (Daughter of Resident) published on 15 March 2016 Submitted via Review Postal Card
Overall Experience

Really love this home, my dad is only in for six weeks respite and is not at all sociable but seems to be here. The staff all seem friendly and nice to all the inmates!! always seems very clean and the rooms are very nice. If dad has to stay I may want him to stay in this home one in Bognor/Chichester is closer. Very happy with it all at Rotherlea.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 January 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (10)

Abbey Williams
Abbey WilliamsJob Title Home ManagerJoined 2018

I joined Shaw Healthcare in 2018 at Warmere Court in an Administrative role, having previous support worker experience I soon picked up a Support Worker position then developing into a Team Leader position. I continued to develop with training provided by the company and in 2021 I progressed into a Deputy Manager role at Croft Meadow.

In October 2025 I proudly took on the role of Service Manager at Rotherlea. I continue to support both the residents and staff that we care for, making sure everyone feels valued and supported in our services.

Patrycja Domagala
Patrycja DomagalaJob Title Deputy ManagerJoined 2014

I started my journey at Shaw Healthcare in January 2014 as a support worker. I have worked through the ranks into a Team Leader position. The best part about working in healthcare is seeing the effect my work, compassion and dedication have on residents and their loved ones.

Bibin Babu
Bibin BabuJob Title Support WorkerJoined 2022

I've been working in Rotherlea for 3 years now. I really enjoy working here and the residents here feel like family now.

I love singing and dancing with them and seeing their smile brightens my day. I'm proud to be part of the Rotherlea team.

Liya Thomas
Liya ThomasJob Title Support WorkerJoined 2025

I have been at Rothelea now for a few months, every day is different here and it feels great to be part of such a kind and supportive team.

I love taking care of people and Rotherlea has taught me so much about patience, compassion and the joys of making a difference in someone's life.

Parvarthy Jayan
Parvarthy JayanJob Title Support WorkerJoined 2022

I have been working in Rotherlea for over 3 years and I really enjoy being part of such a caring and supportive team.

The staff here are kind, helpful and always ready to work together. I always had a passion for caring for others and working at Rotherlea has helped me grow both personally and professionally.

Ana Krishna
Ana KrishnaJob Title Support WorkerJoined 2022

Hi i'm Ana and I have worked at Rotherlea as a Support Worker for the last 3 years. I love spending time with the residents and helping to make their days happy and comfortable.

Rotherlea is a lovely place to work and i'm proud to be part od such a great team.

Aswin John
Aswin JohnJob Title Support WorkerJoined 2021

My name is Aswin John and I have been working at Rotherlea for 4 years. I really enjoy being part of the team that makes a positive difference in people's lives every day.

Building relationships with our residents and supporting them to live with comfort & dignity is what I find most rewarding. It's a privilege to help create a warm, cozy environment where everyone feels valued & respected.

Gladys Sandoval
Gladys SandovalJob Title Support Worker
Caring for others has always been something i've been passionate about. I love bringing energy & laughter to our residents.

I am very passionate about delivering high quality person-centred care and making sure everyone feels safe, comfotable and valued.

Seeing a smile on someone's face because of the something small i've done makes this job so rewarding.

Shahida Beegm
Shahida BeegmJob Title Support WorkerJoined 2023

I have been part of the Rotherlea care home family for almost three years, I truly love what I do. Caring for our residents and making them feel comfortable and happy is so rewarding. I'm proud to work with such a kind and supportive team that always puts people first.

Alphia D'Cruz
Alphia D'CruzJob Title Support WorkerJoined 2022

I'm Alphia and i have worked at Rotherlea for as a support worker for over 3 years. I enjoy working at Rotherlea as everyone works as a team to provide care to the residents.

The management is very supportive and friendly to all staff which goes towards a lovely work environment.

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