Summerlands

Summerhill Lane, Lindfield, Haywards Heath RH16 1RW
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10 85 Reviews
  • Summerlands, Haywards Heath
Summerlands is situated in pleasant surroundings, while being a short walk from village amenities, allowing residents to pursue an active and fulfilling lifestyle as much as they wish.

All rooms are decorated, fully furnished and en-suite. Residents are free to bring their own personal possessions – perhaps a favourite chair or even a bed, to make their room home from home. They may be as private as they wish or make use of the friendly atmosphere in the main lounge or dining areas.

Staff cover is provided thoughout the day and night and every effort is made to meet individual needs with respect, giving recognition to the right of privacy underpinned with security.

Wholesome food is prepared by the chefs, who take pride in providing a varied and well-prepared menu. Fresh, appetising meals form the basis of a balanced diet, catering for individual tastes, preferences and special diets, for example diabetics.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1400
  • Self-Funded Residential Dementia Care: £1000 – £1400
  • RESPITE Self-Funded Residential Care: £1000 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1400

These prices are only a guideline, please contact Summerlands to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Summerlands Care Ltd

Person in charge

  • Lowela Alcazaren (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (18)

Summerlands Reviews (85)

Total of 85, showing 81-85
10

Summerlands has a Review Score of 10 (9.978) out of 10, based on 19 reviews in the last 2 years. Over all time Summerlands has 85 reviews.

Overall Experience

  • 80
  • 5
  • 0
  • 0
  • 0

Date Published

85
6
12
19
66

Review from Carol G (Daughter of Resident) published on 7 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Summerland for almost a year now and she was made to feel at home straightaway. The management and staff are very helpful and friendly. If you have any concerns they are always willing to help. There have been many events through the year which have been fun and all the family
are welcome.

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Review from Trevor W (Son of Resident) published on 5 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in after a deliberation on the 27/8/15. Until this date, mum lived in a detached bungalow in a picturesque village, on the edge of the Cotswold's. It was therefore a massive change for her. The staff from the owners to managers and carers have been excellent from day 1 and mum has settled
in really well. She was worried about the food, which has proved not be a problem as she is eating really well and enjoying the variety. She has joined in a few of the activities including art classes and bingo which she has enjoyed. So far, everything is positive and it has been a real weight off our minds knowing mum is safe, being looked after well and happy.

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Review from Lorraine B (Daughter of Resident) published on 1 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Summerlands is fantastic. It is a caring and understanding facility with ample stimulation and activities. It is obvious to me that the staff have had proper dementia training and are lovely people too. My mum especially loves the food and they go out of their way to accommodate her individual tastes.
Wonderful. Thank you.

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Review from Christine M (Daughter of Resident) published on 29 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Summerlands in March 2015, and she has settled very well. The staff are always kind, caring and friendly. They all wish to make residents feel catered and well cared for. The rooms are always clean and the food is excellent (all home cooked). It is not a grand care home but there
is always a warm, welcoming atmosphere, and residents are very well cared for. Families and friends are welcome to visit, and take residents out. All in all, in my view, it is a truly wonderful care home.

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Review from Joanna T (Daughter of Resident) published on 22 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to stay at Summerlands for 10 weeks while his wife was taken into hospital following a serious accident. He settled very quickly thanks to the kindness and patience of the wonderful staff. They gave him lots of reassurance which he needed due to his early dementia and the stress he was
under. They were also very supportive to us a family. We visited every day and were always made very welcome. My father enjoyed the company of all the staff and other residents. There were activities every day. The staff even put the TV on in the lounge when they knew there was football on! My father particularly enjoyed the freedom of walking round the beautiful gardens. I would not hesitate to recommend Summerlands to anyone - it really feels like home. Every single member of staff (including kitchen and garden staff) were amazing!

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Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for Summerlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Summerlands is calculated as follows: ( (223 Excellents x 5) + (5 Goods x 4) ) ÷ 228 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summerlands is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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