Summerlands

Summerhill Lane, Lindfield, Haywards Heath RH16 1RW
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10 85 Reviews
  • Summerlands, Haywards Heath
Summerlands is situated in pleasant surroundings, while being a short walk from village amenities, allowing residents to pursue an active and fulfilling lifestyle as much as they wish.

All rooms are decorated, fully furnished and en-suite. Residents are free to bring their own personal possessions – perhaps a favourite chair or even a bed, to make their room home from home. They may be as private as they wish or make use of the friendly atmosphere in the main lounge or dining areas.

Staff cover is provided thoughout the day and night and every effort is made to meet individual needs with respect, giving recognition to the right of privacy underpinned with security.

Wholesome food is prepared by the chefs, who take pride in providing a varied and well-prepared menu. Fresh, appetising meals form the basis of a balanced diet, catering for individual tastes, preferences and special diets, for example diabetics.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1400
  • Self-Funded Residential Dementia Care: £1000 – £1400
  • RESPITE Self-Funded Residential Care: £1000 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1400

These prices are only a guideline, please contact Summerlands to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Summerlands Care Ltd

Person in charge

  • Lowela Alcazaren (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (18)

Summerlands Reviews (85)

Total of 85, showing 1-20
10

Summerlands has a Review Score of 10 (9.978) out of 10, based on 19 reviews in the last 2 years. Over all time Summerlands has 85 reviews.

Overall Experience

  • 80
  • 5
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Date Published

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Review from David C (Son of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum continues to get great, caring support from all the staff, especially her regular carers. The home is like a warm family, as friendly as you could wish for. Her bedroom is fitted with her possessions, pictures and even some furniture. The lounge and dining room are light and spacious, and the food
is excellent, freshly cooked every day. The garden is a joy; filled with flowers, trees and shrubs. I believe it has already won awards. We are often outside, especially by the shaded pond, when I visit. We are always welcome to visit, at any time, and have got to know all the staff and carers. All her medical and comfort needs are answered and met. There is a programme of activity and entertainment every morning and afternoon, and a variety of visiting performers. Mum is happy there, and we are lucky we found it for her.

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Review from C F (Daughter-in-law of Resident) published on 14 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care at Summerlands.
The staff are professional and knowledgeable and are what makes this home truely a home for its residents.
5 star facilities with first rate cleanliness and delicious meals set in outstanding gardens
Friendly approachable and hard working staff make this home stand
out.

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Review from A A (Son of Resident) published on 17 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Summerlands is a lovely Care Home. The staff are cheery and full of kindness, nothing is ever too much trouble. The gardens are fabulous , the food is great and there is always something going on for the residents to enjoy.

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Review from Adam S (Son of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home in February of this year and now considers Summerlands as her forever home. She speaks very highly of the attentiveness and kindness of all the staff, loves the surroundings and food and absolutely loves the beautiful gardens. Add to the fact that parking is spacious and location
is perfect in comparison to other homes in the area.
Highly recommend to anyone considering moving to Summerlands, especially to those living in the Lindfield area who want to stay close to old friends and neighbours.

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Review from Simon S (Son of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Summerlands for several months now and none of the family can find any fault whatsoever. From the level of care, the accommodation, the food (which is delicious), the staff - all has been exemplary. Mum enjoys being there so much - it makes us all happy that she is so content - it
seems to have made her "young" again. I have been in many care homes as a visitor and can honestly say that Summerlands is head and shoulders above any - even those that are far more expensive. The garden is, quite simply, amazing as is the attention given to mum and even us as guests. Thank You All!

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Review from Tony C (Son of Resident) published on 16 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After seeing many care homes when looking for a suitable place for my mum to stay, I never imagined a place such as Summerlands even existed. This place is truly magical, and anyone who visits this care home would be blown away by the friendly home from home atmosphere, stunning gardens and the exceptional
staff who are passionate about what they do. My mum was lost at home, lonely most of the week, yet thought she was coping okay. Now she is settled in Summerlands, I know she is clean, well fed and socially interacting with other residents. The entertainment and structured activities, means that there is always something for the residents to do. I feel so lucky to have found such a place, that gives me peace of mind that my mum is safe and well looked after.

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Review from R F (Son of Resident) published on 27 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A truly excellent home. My mother has been a resident there for a few years and couldn't be happier. The care, the staff, and the overall service could not be better. I would recommend Summerlands to anyone considering care in later years. Very well done.

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Review from James M (Son-in-law of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved to Summerlands at the end of 2023 and we cannot speak highly enough of the care that she receives there. The staff work very hard to understand each of the residents, and what is important to them, and my mother-in-law often comments on how kind they are to her. Whenever I visit,
there is a happy and calm atmosphere and a sense of genuine friendship between the residents and staff. The food is wonderful. My mother-in-law looks forward to mealtimes and is now enjoying a much wider variety of food than she was before she moved to Summerlands. The gardens are beautiful - very interesting and well cared for - and my mother-in-law gets a lot of pleasure from relaxing by the pond. A great deal of thought is given to stimulating Summerlands' residents and making things fun for them, and there are daily activities for everyone to enjoy. Visitors to Summerlands are always given a very warm welcome and we feel lucky to be part of such a wonderful community.

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Review from M J (Son-in-law of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so lucky to have Summerlands two minutes away by car and ten on foot. If there are any better care homes to be found anywhere, I really don't know what more they could offer at every level and aspect.
It will soon be my mother-in-law's first anniversary at Summerlands. During that time, she
settled in and flourished. She arrived full of anxiety about how she would adapt and worryingly underweight from having become wholly overwhelmed coping at home.
The wonderful team at Summerlands and the fabulous ethos they have developed are fully to be commended for her transformation. Our inclusion in this process has brought us close to every member of the team.
I asked my mother-in-law just this week how she feels about Summerlands as the anniversary approaches. Her response was simply 'it really is so lovely here'.
Summerlands is truly exceptional in every way.

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Review from Graham H (Son of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is in the end stage of dementia and has been in the care of Summerlands since August 2017. Summerlands have been fantastic and have supported my Mum and our family through her sad dementia journey. I can't praise the professionalism and kindness of the staff enough. I can get on with my life
knowing that my Mum is very well cared for which helps me cope with my mum's illness.

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Review from Philippa K (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Summerlands in March and was our 1st choice of home. Mum struggled to cope at home despite a comprehensive care package and support from family and was very anxious and lonely.
Mum has thrived at Summerlands. She has a lovely room, and it feels like being in your own home. The staff are
proactive and forward-thinking. There's strong leadership, communication is good and everything is done to ensure mum/residents receive excellent support and care. Meals are excellent and feel social. There are daily activities am/pm and trips out. I enjoyed a quiz with Mum which was great fun. Just yesterday we enjoyed an event for families and residents celebrating each resident's uniqueness, and an hour of amazing music by an accomplished violinist who regularly visits. The staff worked incredibly hard and it was lovely for everyone to enjoy the event. Mum is making friends surrounded by lovely residents and excellent staff. It's all you could wish for your loved one.

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Review from Nicola J (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We knew the instant we viewed Summerlands that it was so exceptionally right for Mum who had become so anxious living on her own.
My Mum has had a completely new lease of life, the team managed her transition into care extremely well. Visiting relatives, friends and residents' relatives have commented
on how much more positive, happy and settled Mum has become. The home is so special on every level and it is beautifully managed and run. The staff and the atmosphere in the home are so positive, friendly and welcoming. We have a lovely rapport with everyone.
There are structured activities every day and the lovely grounds are second to none. The food is also exceptional.
The team all take great care in maintaining and improving their award-winning care, building their relationships with both residents and families creating an inclusive family feel to their care. Summerlands is truly exceptional on all levels which is a huge credit to its owner, management, caring and domestic staff.

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Review from Ian C (Son of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Summerlands is a well-looked-after and run home set in beautiful well-maintained gardens which are accessible for all. Mum has a lovely light and bright room opening out onto the garden and it is always tidy and clean. She has made it her own with some pictures on the wall and some bits and pieces from
home. The staff were so welcoming to her ensuring she settled in quickly and had everything she needed to make the transition seamless. Mum has made several friends already. The home is modern, bright and well decorated and from my observation, continuously having modifications for the benefit of the residents and families. The food is delicious and very varied. The chef made a point of meeting Mum and asking what are her likes - she is really enjoying the varied home cooking provided. The care provided by the staff is excellent. Nothing is too much trouble. I love the fact I can pop in and always welcomed by the staff and they always have time if I want an update.

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Review from Mike C (Son of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From our first contact until my mum became a resident at Summerlands we cannot fault the staff, the care, the food, the communication and the outstanding cleanliness of every area of the home. They should charge people to walk around the garden as it's stunning. Mum has not been so happy in a long time.

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Review from H B (Daughter of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we walked into Summerlands, we knew that it was a place where Mum could be happy. It is a lovely environment, with beautiful gardens and a bright dining area overlooking the patio. Mum has a very light and comfortable room, which is always kept clean and fresh. The food is excellent - delicious
and varied -- and Mum always looks forward to her meals. The thing that really stands out about Summerlands, though, is that all of the staff take so much time to understand the residents, their past lives and what makes them who they are so that they can help them enjoy their lives as much as possible going forward. The staff also takes great care in keeping in touch with the families of new residents as they move into Summerlands. There is a lot of affection shown between residents and staff, and Summerlands always has a happy and relaxed atmosphere. After a few weeks, Mum thinks of Summerlands as her home and we are very grateful to everyone. Thank you!

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Review from Jane S (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we stepped into Summerlands we were incredibly impressed by the beautiful setting. The garden is stunning and a lovely place for residents to relax. Inside is equally delightful, well well-decorated with modern features. There is a very comfortable lounge where a wide range of activities
take place and the dining area is spacious, sunny and opens out onto an attractive terrace with comfortable garden furniture. The food is delicious and all cooked on the premises by a great chef.
But the best part of Summerlands is the superb care provided by its incredibly friendly, professional and nurturing staff. They take a close and caring interest in the health and welfare of all the residents - nothing is too much trouble for them. Summerlands has a close tie with the local GP surgery so that residents have a high-quality of medical care.
It is always a pleasure to visit Summerlands - uplifting for both residents and visitors alike.

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Review from C O (Daughter of Resident) published on 28 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring environment in beautiful surroundings. The staff know the residents individually which is so important for supporting residents with age related decline and dementia. Plenty of activities are arranged and individuals are encouraged to join in. The gardens are fabulous, providing a safe
place for residents to enjoy time outside. All in a lovely care home.

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Review from J B (Daughter of Resident) published on 23 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Summerlands at the end of 2022. We had visited lots of care homes and liked the smaller, friendly, home-like feeling it gave. The staff have all been very supportive, kind and caring. They are attentive to individual needs and medical requirements and keep in regular contact. Mum loves to
walk around the beautiful gardens and to sit outside and read. There are lots of activities to join in with, she particularly enjoys the 'keep fit class' and when the therapy dog comes to visit. Visitors are made to feel welcome and there are activities that family and friends can join in with during the year, for instance the recent tea party, and always a big event at Christmas. Sitting down to home-cooked food at a properly laid table makes eating enjoyable for the residents. Mum feels safe here and we are glad that she is able to have a place at Summerlands. We would not hesitate to recommend this home to other families and already have many times!

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Review from G S (Daughter of Resident) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Summerlands Care Home staff to be excellent, kind and cheerful, and caring to our mum. The home provides an absolutely amazing outdoor space and an easily accessed garden, which is a real highlight. Mum looks forward to the well prepared meals and teas. Imaginative and inclusive activities
are provided for those who wish to participate. The home is individually owned and small enough to have a family atmosphere, which the dedicated manager and care team encourage and skillfully manage. They deserve much thanks for all their efforts, thank you Summerlands!

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Review from Georgina B (Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our care staff look after us very well and when personal care is required, respect and dignity. The manager is very involved and backed by senior staff. I have a lovely little room, ensuite, with access to the beautiful garden, facilities are good, and cleaning is of a high standard. The food is excellent,
very varied and special dietary requirements catered for - I'm on a no-yeast one. I feel perfectly safe, with an electronically controlled gate and secure garden. I chose to come here as I already knew it from visiting my sister some years ago, and I am very glad that I did.

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Current Review Score: 10.0 (9.978)

Overview of Review Score

The Review Score of 10 (9.978) out of 10 for Summerlands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.978 for Summerlands is calculated as follows: ( (223 Excellents x 5) + (5 Goods x 4) ) ÷ 228 Ratings = 4.978

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Summerlands is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

Meet the Team (0)

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Frequently Asked Questions about Summerlands

What types of Care is Summerlands registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Summerlands have?

There are 30 Single Rooms.

What are the Facilities & Services at Summerlands?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Summerlands to the centre of Haywards Heath?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Summerlands to verify any information. View our terms and conditions. Summerlands has an Enhanced Service - more info.