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- Vine House Older Persons Residence care home







Vine House is a small, private, family-run residential home which has enjoyed considerable acclaim and many accolades over 35+ years. They pride themselves on their welcoming and homely atmosphere in addition to their first-rate care.
This special home is located on the outskirts of Midhurst, a small market town, in the heart of the South Downs National Park. A wide selection of shops and amenities are close-by. Their own mobility car...
Care Provided by Vine House Older Persons Residence
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 17 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our bedrooms are bespoke and individual. The bedroom tariff is subject to the size, location, window outlook and attached en-suite facilities.
The price(s) shown are provided by the care home. Contact Vine House Older Persons Residence for full pricing details and T&Cs.
Contact Vine House Older Persons Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Andrew Hill
- Private Owned
Person in charge
- Dawn Kavanagh (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (14)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Always ensure the duty staff are fully aware of your visit. Please use the "signing in" book located in the hallway by the front door.
Parking
- The home car park entrance is in Vanzell Road. In addition, there is plenty of off road parking in Vanzell Road.
Vine House Older Persons Residence Reviews (93)
Vine House Older Persons Residence has a Review Score of 10 (9.953) out of 10, based on 25 reviews in the last 2 years.
Over all time Vine House Older Persons Residence has 93 reviews.
All the staff and the management team at Vine House have been marvellous during these very difficult months, against all the odds they have kept up and even improved on their very high standards and quality of care to the residents. I cannot recommend it too highly.
The grounds are well kept and residents are encouraged to get out into the garden as much as possible. The home regularly has outside entertainment visit the home to entertain the residents as well as annual garden parties when relatives and friends encouraged to attend. Residents are encouraged to think and treat the home as they would their own home; nothing is ever too much trouble.
In Vine House you could not ask for a better facility for your loved elderly resident to stay.
I would recommend this home.
Very personal, friendly and helpful small care home. Staff very patient and caring.
I find Vine House so warm and friendly and the care given to residents second to none. The staff are always so friendly and helpful. I could not find a more kind and caring care home.
The food is good and excellent cleanliness is everywhere.
My room is comfortable with a lovely view. Any bell I ring is answered immediately.
Vine House is a small, intimate, friendly care home in a converted character house. It has a nice garden surrounding it, in which the residents have the freedom to explore independently in the knowledge that a carer is never far away should they need help. The carers are always happy to talk to you if you have any questions or concerns. They are also very respectful of the elderly residents within, which is lovely to see. They seem to enjoy their work and there is a very low turnover of staff, always a good sign. This is important for my mother in law as she feels more relaxed when she knows the people looking after her and dislikes constant change.
Because it is a small home, it feels more like a normal home rather than an institution.
As a family, we have trust and faith in the manager and his team to provide the care he needs. We can see from their actions that my father is not just another old man but someone that they are fond of too which I really appreciate.
When my mother (95) couldn’t cope in her own home any longer, I looked at as many local care homes as possible. When I visited Vine House, I knew immediately that it was the right place for her. It is a small family run home with 13 residents, who are encouraged to treat it as their own home. The caring staff are very personable and are encouraged to make time to sit with the residents and chat, not just care for their day to day needs. All the staff including management care deeply about the residents. There are no set visiting times (though it’s best to avoid meal times) and Mum’s visitors are always made to feel welcome. She has a lovely ensuite room. We had input into the layout of the room so that it would best suit mum’s needs. The communal areas allow space to watch TV and socialise, but also to have private quiet time in the “Annexe” sitting room. Mum particularly appreciates having access to the garden on her own, safe in the knowledge that if she needs help it is there.
A small, friendly care home.
It is very well run, the door is always open for my visits and my father's needs discussed.
The food is good and I've noticed all dietary needs are met. The place is always clean and there are plenty of activities and events arranged. Lovely gardens.
My Mother has been a resident for nearly six years. To me it's a home from home, I always feel welcome when I visit. I cannot fault the staff in the care they have and are giving to my Mother.
Mum is extremely happy in this lovely, friendly care home! She thinks of it as her home and feels very comfortable here! The staff look after her really well and are always very kind and caring to her. I feel very happy and grateful that she is looked after so well!
I became a resident at Vine House Older Persons Residence in December 2017. It's just like staying at a first-class hotel and a very wise choice. The staff are wonderful, nothing is too much trouble and the food is superb. I am always ready for my food. I really feel that this is my home and I always find myself thinking how lucky I am.
Vine House is simply wonderful. Set in a quiet residential road and surrounded by beautiful gardens, it’s a very tranquil older person residence. Vine House has a warm and welcoming atmosphere and the staff are always friendly, helpful and extremely caring towards residents, relatives and visitors. The management ensures an inclusive attitude for all residents and we are constantly surprised and impressed by the number of activities and social get-togethers provided throughout the year. It’s scrupulously clean and fresh with good sized rooms. I would highly recommend it to anyone looking for a care home with that home from home feel. Vine House, its management and staff are all first class.
From day one my Aunt and family were welcomed into the happy home of Vine House. All the staff are excellent, willing to go that extra mile, making Vine House a warm and homely place to live. The recreational events organised by Vine House are well attended and enjoyed by all. We love the place so much and recommend it, so much so my father is going to put his name down to live there in the future.
My mother entered Vine House when she had advanced dementia and no longer safe to live in her own home. Sadly it soon became evident that she was close to end of life and stopped eating. Mum's stay in Vine House was only for 7 weeks but for that short time, we were so happy that we had chosen this home, as she was so well cared for. The staff couldn't have done more for her as we all tried to encourage mum to eat. The food always looked and smelt delicious. The management always kept us informed of any changes and did their best to keep mum comfortable and safe. I would have no hesitation in recommending Vine House. It was like home from home. I just wish that mum had longer to enjoy her stay.
Very happy living here and would recommend to others.
Mum loves it here.
I am happy with my husband's care. How welcoming they are to me when I visit.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Vine House Older Persons Residence.
There are no upcoming events for Vine House Older Persons Residence.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Vine House Older Persons Residence
- 01 Feb 2018Recipient: Vine House Older Persons Residence
- 01 Apr 2017Recipient: Vine House Older Persons Residence
Accreditations
There are no accreditations posted yet for Vine House Older Persons Residence.
Meet the Team (1)

Andrew has over 30 years of experience in business management and service delivery across a number of highly regulated, high expectation customer service industries.
He has worked alongside his father, Alan Hill (Founder and Provider) at various times since the Home was established 37 years ago. Andrew has led the family business since 2013. Andrew holds several management recognised qualifications and has undertaken mandatory and further social care training. He is well known and respected by other health professionals in West Sussex and further afield.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vine House Older Persons Residence to verify any information. View our terms and conditions. Vine House Older Persons Residence has an Enhanced Service -more info.