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- Vine House Older Persons Residence care home







Vine House is a small, private, family-run residential home which has enjoyed considerable acclaim and many accolades over 35+ years. They pride themselves on their welcoming and homely atmosphere in addition to their first-rate care.
This special home is located on the outskirts of Midhurst, a small market town, in the heart of the South Downs National Park. A wide selection of shops and amenities are close-by. Their own mobility car...
Care Provided by Vine House Older Persons Residence
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 17 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our bedrooms are bespoke and individual. The bedroom tariff is subject to the size, location, window outlook and attached en-suite facilities.
The price(s) shown are provided by the care home. Contact Vine House Older Persons Residence for full pricing details and T&Cs.
Contact Vine House Older Persons Residence to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Andrew Hill
- Private Owned
Person in charge
- Dawn Kavanagh (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (14)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Always ensure the duty staff are fully aware of your visit. Please use the "signing in" book located in the hallway by the front door.
Parking
- The home car park entrance is in Vanzell Road. In addition, there is plenty of off road parking in Vanzell Road.
Vine House Older Persons Residence Reviews (93)
Vine House Older Persons Residence has a Review Score of 10 (9.953) out of 10, based on 25 reviews in the last 2 years.
Over all time Vine House Older Persons Residence has 93 reviews.
Vine House proved to be, as In the title of the song, "Simply the Best" and I will always be very grateful to it and its kind staff. Unhesitatingly recommended.
Since my grandma arrived at Vine House, I have been extremely pleased with the level of care she receives and how clean and well-managed the home is. Every time I visit with my three children, we are always given a warm welcome and offered drinks and biscuits. The staff consistently go above and beyond, and nothing ever seems too much trouble, which makes each visit a pleasure. My grandma is genuinely happy, content, and clearly very well cared for. It's incredibly reassuring to know she's in such safe and compassionate hands.
She has been so much better and happier since she moved to vine house. The team are so welcoming , attentive and caring. The food is very good. They fit in around my aunts habits and needs for example she get up very early in the morning and goes the bed early in the evening. She likes to be as independent as possible and they supervise her well asking what she wants before rushing in.
I have found this Care home to be a really friendly and accommodating residence, with always a very welcoming, clean and cheerful environment, even when arriving with multiple great grandchildren for impromptu visits. I cannot recommend this care home highly enough.
As a family, which extends to our grandchildtren and great grandchildren, have all been made to feel very welcome at any time of the day and they all enjoy visiting this very special home.
I would recommend this Residential Care Home 100%
The staff are lovely and Mum is happy living there. She's always clean and nicely dressed, which means a lot for her dignity. Family are always welcomed by the staff and they look after us too. Lots of social events. Everywhere is kept very clean and tidy. The kitchen area is visible too- an important factor in my mind - and always looks clean and hygienic. Mum has lived here for 5 years now and we are happy that she is happy and feels part of this second family.
Lovely environment, The rooms are homely, the people are very nice and kind. No restrictions on visiting. My mother is very happy there and it is the best place we could have hoped for when she could no longer live on her own.
Friendly staff caring and welcoming to visitors including Hettie my dog who Mum and the other residents love to see. Would thoroughly recommend Vine House if you are looking for a smaller home from home type environment
I have been associated with Vine house for many years. My Mother was a resident for 6 years. Now my Aunt. The whole atmosphere of the place is good, you feel as if you are visiting a family home.. Many of the staff are the same as when my Mother was a resident. I feel welcomed a part of the Vine House family.
My mother's been at Vine House for over a year now. The care is great, the staff are lovely and - importantly - rarely change, so there's consistency of care. Information sharing between the staff is excellent, so I can ask virtually anyone for a status and get an instant answer. It's small, so you never feel like part of a machine. The home has a wide range of events, there's home cooking, 24*7 access, direct line to the local GP and support for anything I've ever asked for. It is genuinely excellent.
Vine House is simply amazing. They offer a warm, friendly family atmosphere. Individual care and patient knowledge is fantastic. A really happy family environment for both residents and their families.
My father has been at Vine House for several years now, and there is no better place we'd have him reside. The care provided has been more than we could have ever expected, with my father's continual decline in his health. The staff are patient, caring, and ever so friendly that it really is a home from home. Residents are encouraged to bring in personal items to brighten up their room, and there is plenty of storage for their clothes. Visiting family members are welcome to join in their weekly activities/entertainment. The summer garden party is always a highlight of the year, not forgetting the Christmas panto!
My Great - Aunt has been staying here for around a year, and the team are absolutely wonderful. She is so well looked after, it gives such a great peace of mind to us as her family. They have a lovely range of activities for the residents to get involved with. It's a really cosy, home setting.
Vine House offers an excellent service with lots to do for the residents . It is also spotlessly clean and provides healthy and nutritious meals. It feels very homely and comfortable and it's a lovely home for my mother where she has friends amongst the other residents. Her room is large and comfortable, cosy and very homely, decorated with her personal belongings. The key to Vine House being such a wonderful environment is the staff that are very friendly, caring and supportive, I can't speak highly enough of them and I'm extremely grateful for all they do for my mother.
Vine House offers great care. All of the staff are amazing and really care about the residents. Always relieve a warm and friendly welcome. My mum couldn't ask for any better care. My Mum has only been there for a short time however the staff have really made Vine House feel like home.
Excellent, nutritious home cooking and a wide range of excellent educational and fun activities for the residents.
My sister Sara has lived at Vine House for three years and has been treated by every member of the staff with huge respect. She has been incapacitated to quite an extent bur everybody who looks after her has been so kind and caring.
Vine House is small, and has a homely feel. The staff are very professional, friendly, helpful, caring and keep us informed - a great team. It is very reassuring to know that my mum is happy, safe, comfortable and being well cared for. We are a large family and we are able to visit as often as we want and made to feel very welcome.
My husband has resided in Vine House for three years. He has received all kindness and care from all the staff. he is happy and contented. A wide variety of entertainment is provided regularly. Visitors are encouraged to events and a quiet room is provided for family visits if required. The daily menu is taken round so that a choice may be made by the resident. The meals are very good. I am made welcome always.
Warm and friendly home. My mum enjoys chatting with the staff and the care she receives. When the family visit we always get a welcome and can always chat about Mum and her care. Great social events & food.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 September 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Vine House Older Persons Residence.
There are no upcoming events for Vine House Older Persons Residence.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Vine House Older Persons Residence
- 01 Feb 2018Recipient: Vine House Older Persons Residence
- 01 Apr 2017Recipient: Vine House Older Persons Residence
Accreditations
There are no accreditations posted yet for Vine House Older Persons Residence.
Meet the Team (1)

Andrew has over 30 years of experience in business management and service delivery across a number of highly regulated, high expectation customer service industries.
He has worked alongside his father, Alan Hill (Founder and Provider) at various times since the Home was established 37 years ago. Andrew has led the family business since 2013. Andrew holds several management recognised qualifications and has undertaken mandatory and further social care training. He is well known and respected by other health professionals in West Sussex and further afield.
Frequently Asked Questions about Vine House Older Persons Residence
What types of Care is Vine House Older Persons Residence registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Vine House Older Persons Residence have?
There are 14 Single Rooms.
What are the Facilities & Services at Vine House Older Persons Residence?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Vine House Older Persons Residence to the centre of Midhurst?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vine House Older Persons Residence to verify any information. View our terms and conditions. Vine House Older Persons Residence has an Enhanced Service -more info.