Vine House Older Persons Residence

Vine House proved to be, as In the title of the song, "Simply the Best" and I will always be very grateful to it and its kind staff. Unhesitatingly recommended.

Since my grandma arrived at Vine House, I have been extremely pleased with the level of care she receives and how clean and well-managed the home is. Every time I visit with my three children, we are always given a warm welcome and offered drinks and biscuits. The staff consistently go above and beyond, and nothing ever seems too much trouble, which makes each visit a pleasure. My grandma is genuinely happy, content, and clearly very well cared for. It's incredibly reassuring to know she's in such safe and compassionate hands.

She has been so much better and happier since she moved to vine house. The team are so welcoming , attentive and caring. The food is very good. They fit in around my aunts habits and needs for example she get up very early in the morning and goes the bed early in the evening. She likes to be as independent as possible and they supervise her well asking what she wants before rushing in.

I have found this Care home to be a really friendly and accommodating residence, with always a very welcoming, clean and cheerful environment, even when arriving with multiple great grandchildren for impromptu visits. I cannot recommend this care home highly enough.

I would recommend this Residential Care Home 100%

The staff are lovely and Mum is happy living there. She's always clean and nicely dressed, which means a lot for her dignity. Family are always welcomed by the staff and they look after us too. Lots of social events. Everywhere is kept very clean and tidy. The kitchen area is visible too- an important factor in my mind - and always looks clean and hygienic. Mum has lived here for 5 years now and we are happy that she is happy and feels part of this second family.

Lovely environment, The rooms are homely, the people are very nice and kind. No restrictions on visiting. My mother is very happy there and it is the best place we could have hoped for when she could no longer live on her own.

Friendly staff caring and welcoming to visitors including Hettie my dog who Mum and the other residents love to see. Would thoroughly recommend Vine House if you are looking for a smaller home from home type environment

I have been associated with Vine house for many years. My Mother was a resident for 6 years. Now my Aunt. The whole atmosphere of the place is good, you feel as if you are visiting a family home.. Many of the staff are the same as when my Mother was a resident. I feel welcomed a part of the Vine House family.

My mother's been at Vine House for over a year now. The care is great, the staff are lovely and - importantly - rarely change, so there's consistency of care. Information sharing between the staff is excellent, so I can ask virtually anyone for a status and get an instant answer. It's small, so you never feel like part of a machine. The home has a wide range of events, there's home cooking, 24*7 access, direct line to the local GP and support for anything I've ever asked for. It is genuinely excellent.

Vine House is simply amazing. They offer a warm, friendly family atmosphere. Individual care and patient knowledge is fantastic. A really happy family environment for both residents and their families.

My father has been at Vine House for several years now, and there is no better place we'd have him reside. The care provided has been more than we could have ever expected, with my father's continual decline in his health. The staff are patient, caring, and ever so friendly that it really is a home from home. Residents are encouraged to bring in personal items to brighten up their room, and there is plenty of storage for their clothes. Visiting family members are welcome to join in their weekly activities/entertainment. The summer garden party is always a highlight of the year, not forgetting the Christmas panto!

My Great - Aunt has been staying here for around a year, and the team are absolutely wonderful. She is so well looked after, it gives such a great peace of mind to us as her family. They have a lovely range of activities for the residents to get involved with. It's a really cosy, home setting.

Vine House offers an excellent service with lots to do for the residents . It is also spotlessly clean and provides healthy and nutritious meals. It feels very homely and comfortable and it's a lovely home for my mother where she has friends amongst the other residents. Her room is large and comfortable, cosy and very homely, decorated with her personal belongings. The key to Vine House being such a wonderful environment is the staff that are very friendly, caring and supportive, I can't speak highly enough of them and I'm extremely grateful for all they do for my mother.

Vine House offers great care. All of the staff are amazing and really care about the residents. Always relieve a warm and friendly welcome. My mum couldn't ask for any better care. My Mum has only been there for a short time however the staff have really made Vine House feel like home.

Excellent, nutritious home cooking and a wide range of excellent educational and fun activities for the residents.

My sister Sara has lived at Vine House for three years and has been treated by every member of the staff with huge respect. She has been incapacitated to quite an extent bur everybody who looks after her has been so kind and caring.

Vine House is small, and has a homely feel. The staff are very professional, friendly, helpful, caring and keep us informed - a great team. It is very reassuring to know that my mum is happy, safe, comfortable and being well cared for. We are a large family and we are able to visit as often as we want and made to feel very welcome.

My husband has resided in Vine House for three years. He has received all kindness and care from all the staff. he is happy and contented. A wide variety of entertainment is provided regularly. Visitors are encouraged to events and a quiet room is provided for family visits if required. The daily menu is taken round so that a choice may be made by the resident. The meals are very good. I am made welcome always.

Warm and friendly home. My mum enjoys chatting with the staff and the care she receives. When the family visit we always get a welcome and can always chat about Mum and her care. Great social events & food.