Vine House Older Persons Residence

Vanzell Road, Easebourne Lane, Easebourne, Midhurst GU29 9AZ
Review Us
Top 20 carehome certificate
10 92 Reviews
  • Vine House Older Persons Residence, Midhurst
Vine House is a small, private, family-run residential home which has enjoyed considerable acclaim and many accolades over 35+ years. They pride themselves on their welcoming and homely atmosphere in addition to their first-rate care.

This special home is located on the outskirts of Midhurst, a small market town, in the heart of the South Downs National Park. A wide selection of shops and amenities are close-by. Their own mobility car assists with longer journeys to appointments, a trip to the beach or there’s a popular bus stop just outside.

Vine House is a traditional, large family home with 14 well-furnished bedrooms; all equipped with Nurse Call, a television, Wi Fi, an Amazon Echo and a telephone facility. Residents are encouraged to bring their own furnishings, memorabilia, pictures and knick-knacks to personalise their own bedroom. Twelve bedrooms have en-suite facilities while the remaining two bedrooms have vanity units (wash basins) and have easy access to adjacent bathrooms.

Well maintained gardens boast several separate patio areas to enjoy the summer sun, the wildlife or just watch the world go by! Many residents love to tend to their own individual raised flower beds or contributing to their fruit and vegetable gardens. A private car park can be found at the rear of the home and there is also ample off-street parking available.

The Vine House staff are noted for being compassionate and caring and pride themselves on always providing a high level of round-the-clock care and support. GPs and health practitioners visit whenever needed while a chiropodist, hairdressers and clergy visit regularly. There are a variety of daily activities, special events, local outings and of course there is always time for a cuppa and a chat!

Friends and family are welcome to visit whenever they wish. To join residents for lunch or afternoon tea or just to pop in and say hello - the doors are always open.
Show Vine House Older Persons Residence on the Map

Care Provided by Vine House Older Persons Residence

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1650

Our bedrooms are bespoke and individual. The bedroom tariff is subject to the size, location, window outlook and attached en-suite facilities.

These prices are only a guideline, please contact Vine House Older Persons Residence to find out the exact price for your requirements.

Contact Vine House Older Persons Residence to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Vine House Older Persons Residence to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Andrew Hill
  • Privately Owned

Person in Charge

  • Samantha Lucking (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Always ensure the duty staff are fully aware of your visit.
    Please use the "signing in" book located in the hallway by the front door.

Parking

  • The home car park entrance is in Vanzell Road.
    In addition, there is plenty of off road parking in Vanzell Road.

Vine House Older Persons Residence Reviews (92)

10

Vine House Older Persons Residence has a Review Score of 10 (9.957) out of 10, based on 31 reviews in the last 2 years.
Over all time Vine House Older Persons Residence has 92 reviews.

Overall Experience
  • 91
  • 1
  • 0
  • 0
  • 0
Date Published
  • 92
  • 20
  • 20
  • 31
  • 61
Reviewer Connection to Vine House Older Persons Residence
  • 35
  • 19
  • 7
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 1-20
Review from Katie S (Granddaughter of Resident) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my grandma arrived at Vine House, I have been extremely pleased with the level of care she receives and how clean and well-managed the home is. Every time I visit with my three children, we are always given a warm welcome and offered drinks and biscuits. The staff consistently go above and beyond,
and nothing ever seems too much trouble, which makes each visit a pleasure. My grandma is genuinely happy, content, and clearly very well cared for. It's incredibly reassuring to know she's in such safe and compassionate hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue C (Niece of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Vine House for approximately a year. She was very reluctant to enter a care home but her poor eyesight and memory meant more support was needed.
She has been so much better and happier since she moved to vine house. The team are so welcoming , attentive and caring. The food is
very good. They fit in around my aunts habits and needs for example she get up very early in the morning and goes the bed early in the evening. She likes to be as independent as possible and they supervise her well asking what she wants before rushing in.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Clive L (Son-in-law of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this Care home to be a really friendly and accommodating residence, with always a very welcoming, clean and cheerful environment, even when arriving with multiple great grandchildren for impromptu visits. I cannot recommend this care home highly enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah L (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my very first visit to Vine House I have been delighted with this care home. It was a very hard decision for our family to make when our mother could no longer live independently. Vine House helped us enormously. My mum has been extremley well cared for since her arrival and this continues
everyday.
As a family, which extends to our grandchildtren and great grandchildren, have all been made to feel very welcome at any time of the day and they all enjoy visiting this very special home.
I would recommend this Residential Care Home 100%
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Trudy J (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are lovely and Mum is happy living there. She's always clean and nicely dressed, which means a lot for her dignity. Family are always welcomed by the staff and they look after us too. Lots of social events. Everywhere is kept very clean and tidy. The kitchen area is visible too- an important
factor in my mind - and always looks clean and hygienic. Mum has lived here for 5 years now and we are happy that she is happy and feels part of this second family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Simon B (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely environment, The rooms are homely, the people are very nice and kind. No restrictions on visiting. My mother is very happy there and it is the best place we could have hoped for when she could no longer live on her own.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L T (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly staff caring and welcoming to visitors including Hettie my dog who Mum and the other residents love to see. Would thoroughly recommend Vine House if you are looking for a smaller home from home type environment
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J V (Niece of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been associated with Vine house for many years. My Mother was a resident for 6 years. Now my Aunt. The whole atmosphere of the place is good, you feel as if you are visiting a family home.. Many of the staff are the same as when my Mother was a resident. I feel welcomed a part of the Vine House
family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tim R (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's been at Vine House for over a year now. The care is great, the staff are lovely and - importantly - rarely change, so there's consistency of care. Information sharing between the staff is excellent, so I can ask virtually anyone for a status and get an instant answer. It's small, so you
never feel like part of a machine. The home has a wide range of events, there's home cooking, 24*7 access, direct line to the local GP and support for anything I've ever asked for. It is genuinely excellent.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G W (Niece of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House is simply amazing. They offer a warm, friendly family atmosphere. Individual care and patient knowledge is fantastic. A really happy family environment for both residents and their families.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Andreya C (Daughter of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been at Vine House for several years now, and there is no better place we'd have him reside. The care provided has been more than we could have ever expected, with my father's continual decline in his health. The staff are patient, caring, and ever so friendly that it really is a home
from home. Residents are encouraged to bring in personal items to brighten up their room, and there is plenty of storage for their clothes. Visiting family members are welcome to join in their weekly activities/entertainment. The summer garden party is always a highlight of the year, not forgetting the Christmas panto!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J J (Great-Niece of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Great - Aunt has been staying here for around a year, and the team are absolutely wonderful. She is so well looked after, it gives such a great peace of mind to us as her family. They have a lovely range of activities for the residents to get involved with. It's a really cosy, home setting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L P (Son of Resident) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House offers an excellent service with lots to do for the residents . It is also spotlessly clean and provides healthy and nutritious meals. It feels very homely and comfortable and it's a lovely home for my mother where she has friends amongst the other residents. Her room is large and comfortable,
cosy and very homely, decorated with her personal belongings. The key to Vine House being such a wonderful environment is the staff that are very friendly, caring and supportive, I can't speak highly enough of them and I'm extremely grateful for all they do for my mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H S (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House offers great care. All of the staff are amazing and really care about the residents. Always relieve a warm and friendly welcome. My mum couldn't ask for any better care. My Mum has only been there for a short time however the staff have really made Vine House feel like home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah W (Daughter of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The kindest, caring, most professional team and outstanding care services in our local community.
Excellent, nutritious home cooking and a wide range of excellent educational and fun activities for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Zelda K (Sister of Resident) published on 29 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister Sara has lived at Vine House for three years and has been treated by every member of the staff with huge respect. She has been incapacitated to quite an extent bur everybody who looks after her has been so kind and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Suzanne M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vine House is small, and has a homely feel. The staff are very professional, friendly, helpful, caring and keep us informed - a great team. It is very reassuring to know that my mum is happy, safe, comfortable and being well cared for. We are a large family and we are able to visit as often as we want
and made to feel very welcome.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia N (Wife of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has resided in Vine House for three years. He has received all kindness and care from all the staff. he is happy and contented. A wide variety of entertainment is provided regularly. Visitors are encouraged to events and a quiet room is provided for family visits if required. The daily menu
is taken round so that a choice may be made by the resident. The meals are very good. I am made welcome always.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark J (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and friendly home. My mum enjoys chatting with the staff and the care she receives. When the family visit we always get a welcome and can always chat about Mum and her care. Great social events & food.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Catherine D (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vine House has become my mum's home. The staff are very friendly & helpful and alot are now mum's friends & ours. They are always willing to assist mum & treat her with dignity & kindness. The food is good home cooking & tea & coffee are always available. Home is always clean & tidy & mum is always
able to have a friend to lunch if she wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Vine House Older Persons Residence is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Vine House Older Persons Residence is calculated as follows: ( (352 Excellents x 5) + (16 Goods x 4) ) ÷ 368 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Vine House Older Persons Residence is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

No image found

Andrew Hill

Job Title: Registered Provider Joined: 2013

Andrew has over 30 years of experience in business management and service delivery across a number of highly regulated, high expectation customer service industries.


He has worked alongside his father, Alan Hill (Founder and Provider) at various times since the Home was established 37 years ago. Andrew has led the family business since 2013. Andrew holds several management recognised qualifications and has undertaken mandatory and further social care training. He is well known and respected by other health professionals in West Sussex and further afield.

Frequently Asked Questions about Vine House Older Persons Residence

What types of Care is Vine House Older Persons Residence registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Vine House Older Persons Residence have?

There are 14 Single Rooms.

What are the Facilities & Services at Vine House Older Persons Residence?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Vine House Older Persons Residence to the centre of Midhurst?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vine House Older Persons Residence to verify any information. View our terms and conditions. Vine House Older Persons Residence has an Enhanced Service - more info.