Vine House Older Persons Residence

Vanzell Road, Easebourne Lane, Easebourne, Midhurst GU29 9AZ
Review Us
Top 20 carehome certificate
10 92 Reviews
  • Vine House Older Persons Residence, Midhurst
Vine House is a small, private, family-run residential home which has enjoyed considerable acclaim and many accolades over 35+ years. They pride themselves on their welcoming and homely atmosphere in addition to their first-rate care.

This special home is located on the outskirts of Midhurst, a small market town, in the heart of the South Downs National Park. A wide selection of shops and amenities are close-by. Their own mobility car assists with longer journeys to appointments, a trip to the beach or there’s a popular bus stop just outside.

Vine House is a traditional, large family home with 14 well-furnished bedrooms; all equipped with Nurse Call, a television, Wi Fi, an Amazon Echo and a telephone facility. Residents are encouraged to bring their own furnishings, memorabilia, pictures and knick-knacks to personalise their own bedroom. Twelve bedrooms have en-suite facilities while the remaining two bedrooms have vanity units (wash basins) and have easy access to adjacent bathrooms.

Well maintained gardens boast several separate patio areas to enjoy the summer sun, the wildlife or just watch the world go by! Many residents love to tend to their own individual raised flower beds or contributing to their fruit and vegetable gardens. A private car park can be found at the rear of the home and there is also ample off-street parking available.

The Vine House staff are noted for being compassionate and caring and pride themselves on always providing a high level of round-the-clock care and support. GPs and health practitioners visit whenever needed while a chiropodist, hairdressers and clergy visit regularly. There are a variety of daily activities, special events, local outings and of course there is always time for a cuppa and a chat!

Friends and family are welcome to visit whenever they wish. To join residents for lunch or afternoon tea or just to pop in and say hello - the doors are always open.
Show Vine House Older Persons Residence on the Map

Care Provided by Vine House Older Persons Residence

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1400 – £1650

Our bedrooms are bespoke and individual. The bedroom tariff is subject to the size, location, window outlook and attached en-suite facilities.

These prices are only a guideline, please contact Vine House Older Persons Residence to find out the exact price for your requirements.

Contact Vine House Older Persons Residence to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Vine House Older Persons Residence to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Andrew Hill
  • Privately Owned

Person in Charge

  • Samantha Lucking (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Always ensure the duty staff are fully aware of your visit.
    Please use the "signing in" book located in the hallway by the front door.

Parking

  • The home car park entrance is in Vanzell Road.
    In addition, there is plenty of off road parking in Vanzell Road.

Vine House Older Persons Residence Reviews (92)

10

Vine House Older Persons Residence has a Review Score of 10 (9.957) out of 10, based on 31 reviews in the last 2 years.
Over all time Vine House Older Persons Residence has 92 reviews.

Overall Experience
  • 91
  • 1
  • 0
  • 0
  • 0
Date Published
  • 92
  • 20
  • 20
  • 31
  • 61
Reviewer Connection to Vine House Older Persons Residence
  • 35
  • 19
  • 7
  • 6
  • 6
  • 4
  • 4
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 92, showing 21-40
Review from T C (Friend of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A dear was a respite care resident at Vine House, while he recovered from surgery. I have been so impressed by the standard of care it is exemplary. The staff are so attentive and caring. Nothing appears to be too much trouble. I have a lot of experience of social health care settings and Vine House
is undoubtedly top.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P A (Respite Resident) published on 24 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
11 out of 10 always, first class service.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola P (Daughter-in-law of Resident) published on 14 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After seeing my mother-in-law so happy for the time she's been in Vine House, that tells it's own story. She loves everything about it. The friends she's made with the staff and owner, the activities are fun and also friends amongst the residents. The atmosphere is just so friendly and calming. It's
the happiest I've seen her in years, she's just so content.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S M (Relative of Resident) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and compassion that were given to both family and the member of my extended family who was receiving end-of-life care at Vine House was wonderful. Nothing appeared too much for the staff and they regularly checked if anyone needed anything. As well as taking time to explain in a sensitive way
what could be expected of someone whose loved one was dying.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah H (Daughter-in-law of Resident) published on 15 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House has created a special place for my mother-in-law. Within two weeks she was calling it home - the staff from carers, chefs and management really want her to have a great day and just be happy - her room is bright and airy and spotlessly clean - and we can visit any time of day. With the home
under new management - lots of things are happening to encourage her out of her room and create a social atmosphere which she was lacking at home - the smile on her face, when we visit, says it all - she's found somewhere to feel safe and looked after - what more can you ask for in a home for your loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Yvonne G (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered the care home in May. She had for a long time been very much against the idea of moving into a home but her care needs developed to such an extent that the hospital said it was the only option. All her fears (and ours) evaporated very quickly. She was welcomed as though into a family and
the care she has received has been exemplary. Nothing is too much trouble either for her or those visiting - who are welcomed at any time with a cup of tea or coffee. Their individual wants and needs are catered for and I have seen nothing but compassion and kindness. Mum has dementia and is encouraged to participate in activities downstairs but equally those residents who prefer the privacy of their own rooms have the freedom to do what they want. I have witnessed how quickly the staff respond to the buzzers of residents who choose to stay in their rooms - always quickly and with a smile.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D D (Daughter of Resident) published on 5 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House is a small home and because of that it has a very homely feel, and manages to treat all the residents as individuals. My mother has been a resident for 18 months and her care has been excellent. All the staff are very caring and thoughtful; they manage to adapt the daily care needs they provide
to how she is feeling on that day. Nothing is too much trouble. I'm always kept informed of issues regarding my mum's care, and I'm given a warm welcome when I visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J Q (Daughter of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care, brilliant staff. Very happy with every aspect.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Son of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vine House has exceeded my expectations of how wonderful a care home can be. It's always clean and tidy and so is my dad! The staff are all fantastic and have a great relationship with my dad. It's a pleasant atmosphere to be a part of when I visit. The manager is doing a fine job! She is clearly passionate
about her work and cares for residents and their relatives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H S (Wife of Resident) published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All really perfect, couldn't wish for better. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan S (Daughter of Resident) published on 14 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I highly recommend Vine House, the staff are amazing and take great care looking after Mum's needs. The quality of care is very good, her room is lovely and the food looked delicious. I also 100% know she's being looked after properly and feel she is very safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M B (Daughter of Resident) published on 10 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with the care and friendliness of all the staff. Mum has been treated with dignity, and nothing has been too much trouble to ensure that she is settled in. Her large family enjoy the freedom to come and go whenever works for us. Cannot speak too highly of this residence.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gabrielle H (Daughter of Resident) published on 3 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care that my mother has had is excellent. The staff at Vine House are knowledgeable, professional, caring and compassionate . I know that my mother is happy, cared for and in safe hands. A huge relief as I do not live in the UK. The atmosphere in Vine House is warm and welcoming and reflects the
very nature of the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue B (Daughter of Resident) published on 12 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptional care was given to my mum as she entered the last few weeks and days of her long life. A life well lived. Nothing was too much trouble and every need was met. The staff made my mum smile to the last hours of her life.
Thank you to you all, all of you (the carers) will always be remembered
by me.
Everyone who works in Vine House Older Persons Residence are stars.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tania L (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Vine House Older Persons Residence for nearly seven years. The care and love that she received was exceptional. Sadly, She recently passed away after a short illness. The care that she was given in her last few days was truly remarkable. Myself and my two sisters were able
to stay with her, day and night and the care staff made us feel very welcome and not only cared for our mum in such a compassionate way but also supported us with any physical and emotional needs. All staff went the extra mile to ensure that this very sad and emotional time was made just that little bit less difficult. The carers at Vine House are an incredible team who cares for all their residents with compassion and dignity. Not only are these very special people amazing carers but over the past seven years or so, became great friends with Mum and all our family and I will never forget them. Thank you from the bottom of my heart.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shelley E (Daughter of Resident) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My beloved mother resided at Vine House Older Persons Residence for seven years after a diagnosis of dementia. During that time, she was cared for with such respect and felt that the carers became her friends. Both she and her three daughters were made to feel like part of a family.
The home is very
small and intimate, it is, above all, homely. It has a beautiful garden overlooking the rolling fields of the South Downs.
There are activities and a garden party in the summer and a Christmas party. The food is freshly cooked each day and is delicious.
Many of the carers have been at the home for years so continuity of care is apparent.
I cannot express how amazing the staff are at Vine House, over the years and our regular visits, we have grown to feel they are friends. No time was more apparent than in the last few months of Mum’s life, when palliative care was excellent, giving Mum and her family so much comfort at a very difficult time. We will never forget this exemplary care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B G (Stepdaughter of Resident) published on 16 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepfather made his own decision to move to Vine House Older Persons Residence as he was struggling to live on his own at his home in Midhurst (he was very independent).
He very quickly settled in at Vine House and made friends easily, helped by the fact it was like home from home (very comfortable,
extremely homely, so friendly and welcoming with excellent food and such lovely, caring staff), he said after a few weeks of just trying it out "this is home now" and he felt comfortable extending his stay, that was very reassuring to hear and that he was happy.
Myself, l can't thank everyone there enough, each and everyone would make me feel welcome when l visited my stepdad and knew who l was and l got to know each of them.
He sadly passed in November last year peacefully and l take comfort in the fact he had such a comfortable stay.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Craig B (Son of Resident) published on 12 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was fortunate enough to spend his final eighteen months at Vine House Older Persons Residence. Having been originally "discharged to assess" from hospital to a care home near him in London, when it became clear that going back home was not an option, I decided to look for a care home nearer to
me, so I could be in closer contact.
By chance, Vine House was the very first I looked at. Compared to the other three I'd considered, I felt I was listened to more and the needs of my dad were understood the most. Moving him in was painless and he settled very quickly, describing it often as "like El Dorado in here!"
He declined, of course, and in his last couple of months when he was not himself, the staff were kind and patient with him. When he eventually passed, they were equally kind and caring to my family and me, as we dealt with our loss.
I would have no hesitation in recommending Vine House to anyone looking for reliable, considerate and professional care for a loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P Y (Son-in-law of Resident) published on 11 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care, food, hygiene and patient dignity was excellent. The only reason for ticking the 'good ratings' was because I didn't have experience of them! I would choose to go there should the need arise.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Angela C (Daughter of Resident) published on 22 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was moved to Vine House after the care home she was in closed. This was a very difficult time for her and the staff were wonderful, making her feel really welcome. Her health was an issue when she moved in and the staff have dealt with it and I am pleased to say there has been a marked improvement.
The staff will always make time for the residents. They have had a barbecue where all the family could go with entertainment laid on and there has been a musician playing one afternoon as well as a speaker, that is just in the two months since Mum has been there. The food is all made fresh in house and she is eating far more than she was eating before. The residents get to choose from a menu what they would like the following day and there is always a good choice. Mum likes her nails painted and one of the nurses has been doing this for her. Myself and all the family are made really welcome when we visit, which has been made easier knowing she is so well looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (9.957)

Overview of Review Score

The Review Score of 10 (9.957) out of 10 for Vine House Older Persons Residence is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.957 for Vine House Older Persons Residence is calculated as follows: ( (352 Excellents x 5) + (16 Goods x 4) ) ÷ 368 Ratings = 4.957
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Vine House Older Persons Residence is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Sep 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (1)

No image found

Andrew Hill

Job Title: Registered Provider Joined: 2013

Andrew has over 30 years of experience in business management and service delivery across a number of highly regulated, high expectation customer service industries.


He has worked alongside his father, Alan Hill (Founder and Provider) at various times since the Home was established 37 years ago. Andrew has led the family business since 2013. Andrew holds several management recognised qualifications and has undertaken mandatory and further social care training. He is well known and respected by other health professionals in West Sussex and further afield.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vine House Older Persons Residence to verify any information. View our terms and conditions. Vine House Older Persons Residence has an Enhanced Service - more info.