Vine House Older Persons Residence

Vanzell Road, Easebourne Lane, Easebourne, Midhurst GU29 9AZ
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10 79 Reviews
  • Vine House Older Persons Residence, Midhurst
Vine House is a small, private, family-run residential home which has enjoyed considerable acclaim and many accolades over 35+ years. They pride themselves on their welcoming and homely atmosphere in addition to their first-rate care.

This special home is located on the outskirts of Midhurst, a small market town, in the heart of the South Downs National Park. A wide selection of shops and amenities are close-by. Their own mobility car assists with longer journeys to appointments, a trip to the beach or there’s a popular bus stop just outside.

Vine House is a traditional, large family home with 14 well-furnished bedrooms; all equipped with Nurse Call, a television, Wi Fi, an Amazon Echo and a telephone facility. Residents are encouraged to bring their own furnishings, memorabilia, pictures and knick-knacks to personalise their own bedroom. Twelve bedrooms have en-suite facilities while the remaining two bedrooms have vanity units (wash basins) and have easy access to adjacent bathrooms.

Well maintained gardens boast several separate patio areas to enjoy the summer sun, the wildlife or just watch the world go by! Many residents love to tend to their own individual raised flower beds or contributing to their fruit and vegetable gardens. A private car park can be found at the rear of the home and there is also ample off-street parking available.

The Vine House staff are noted for being compassionate and caring and pride themselves on always providing a high level of round-the-clock care and support. GPs and health practitioners visit whenever needed while a chiropodist, hairdressers and clergy visit regularly. There are a variety of daily activities, special events, local outings and of course there is always time for a cuppa and a chat!

Friends and family are welcome to visit whenever they wish. To join residents for lunch or afternoon tea or just to pop in and say hello - the doors are always open.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 17 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1550
  • RESPITE Self-Funded Residential Care: £1350 – £1600

Our bedrooms are bespoke and individual. The bedroom tariff is subject to the size, location, window outlook and attached en-suite facilities.

These prices are only a guideline, please contact Vine House Older Persons Residence to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Andrew Hill

Person in charge

  • Christine Lovell (Manager)

Local Authority / Social Services

Admission Criteria

  • Private
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (14)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Always ensure the duty staff are fully aware of your visit.
    Please use the "signing in" book located in the hallway by the front door.

Parking

  • The home car park entrance is in Vanzell Road.
    In addition, there is plenty of off road parking in Vanzell Road.

Vine House Older Persons Residence Reviews (79)

10

Vine House Older Persons Residence has a Review Score of 10 (9.986) out of 10, based on 18 reviews in the last 2 years.
Over all time Vine House Older Persons Residence has 79 reviews.

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Review from Claire H (Daughter of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled into Vine House really well, even during the challenging time of initial isolation period due to COVID, the team got to know my Mum really well. Post the isolation period, I have met most of the staff, who are all extremely caring towards my Mother at all times and my Mother is
cheerful when I go to visit her twice a week. The staff always go above and beyond and it is of great reassurance that my Mum is in excellent care. Thank you to the management and your team for welcoming my Mum and our family.
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Review from Thomas B (Son of Resident) published on 30 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Vine House for a couple of years now and my high opinion of Vine House hasn’t changed in all of that time. Obviously we have all been through challenging times recently, but I have to say the staff at care homes have had it tougher than most. I have huge admiration for
the staff at Vine House for delivering the high standard of care they provide in extremely challenging circumstances. As far as I’m aware, they had no cases of COVID-19 in Vine House through the whole pandemic and this speaks volumes for their commitment and diligence. Not only is my mother extremely well cared for, but the manager and the team go above and beyond to meet her needs.
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Review from Mark J (Son of Resident) published on 29 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been at Vine House now for about two years. Before this, two of her sisters had also been happy residents. What you will notice about Vine House is how friendly and caring the staff are towards all of the residents. They know them all by name and get to know all the family members also. I
know my Mum enjoys the relaxed feel of Vine House and the staff keep up her spirits and make her laugh. She also tells me, on a daily basis, how nice the meals are and tells me the menu. Recently, Mum has been out in the garden a lot which is where I have my visits, if possible. The gardens are well looked after and I am always welcomed with a cup of tea and biscuits from the staff when visiting, which is always a plus from me after a long drive. I have told many people about the high level of service at Vine House but now wanted to put this in writing. The next family event is a BBQ (covid safe) planned in August.
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Review from Barbara P (Resident) assisted by family/friend published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived at Vine House for five years and consider it my home. I love the garden and think it is exceptional. My room is so cosy and it's nice to have beautiful views from the windows of the horses in the fields. The staff have all become friends, as most of them have been here for my stay. My daughters
enjoy visiting me here and get on well with the staff.
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Review from Kirsty C (Granddaughter of Resident) published on 10 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has been a resident at Vine House for nearly two years now and the care she has received during her time here and especially since the pandemic started, has been truly wonderful. The lovely team at Vine House have been incredibly supportive and hardworking. I am really grateful to them all for
taking care of my Nan so well. Thank you.
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Review from J S (Friend of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a friend in Vine House who has been living there for the last two years. Her friends and I are so thankful she was able to go there. The care and kindness shown by the manager and all the staff are amazing. We always feel welcome and feel able to ask any questions about my friend's wellbeing
and staff phone if there are queries about her. It is such a comfort to know she is as safe as possible.
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Review from Mark G (Friend of Resident) published on 5 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff and the management team at Vine House have been marvellous during these very difficult months, against all the odds they have kept up and even improved on their very high standards and quality of care to the residents. I cannot recommend it too highly.
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Review from Paul (Son of Resident) published on 19 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House Residential Care Home is an ideal residence for your elderly relative. The home is small and intimate and provides a level of care and service which is of an extremely high standard. All staff are personable and caring and because it is small everyone knows everyone else. The service levels
are kept high and all staff are professional in their approach and led by a strong team who lead by example and encourage staff to improve their skills and to relate to the residents on all levels.
The grounds are well kept and residents are encouraged to get out into the garden as much as possible. The home regularly has outside entertainment visit the home to entertain the residents as well as annual garden parties when relatives and friends encouraged to attend. Residents are encouraged to think and treat the home as they would their own home; nothing is ever too much trouble.
In Vine House you could not ask for a better facility for your loved elderly resident to stay.
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Review from B G (Resident) assisted by family/friend published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would recommend this home.
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Review from S M (Daughter of Resident) published on 5 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very personal, friendly and helpful small care home. Staff very patient and caring.
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Review from Patricia G (Friend of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Vine House so warm and friendly and the care given to residents second to none. The staff are always so friendly and helpful. I could not find a more kind and caring care home.
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Review from Trevor N (Resident) assisted by family/friend published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very well looked after by the friendly staff and management.
The food is good and excellent cleanliness is everywhere.
My room is comfortable with a lovely view. Any bell I ring is answered immediately.
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Review from Mary T (Daughter-in-law of Resident) published on 15 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Vine House is a small, intimate, friendly care home in a converted character house. It has a nice garden surrounding it, in which the residents have the freedom to explore independently in the knowledge that a carer is never far away should they need help. The carers are always happy to talk to you
if you have any questions or concerns. They are also very respectful of the elderly residents within, which is lovely to see. They seem to enjoy their work and there is a very low turnover of staff, always a good sign. This is important for my mother in law as she feels more relaxed when she knows the people looking after her and dislikes constant change.
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Review from Susie N (Daughter of Resident) published on 20 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been very well looked after by the whole team at Vine House, including the cleaners and maintenance staff.
Because it is a small home, it feels more like a normal home rather than an institution.
As a family, we have trust and faith in the manager and his team to provide the care he
needs. We can see from their actions that my father is not just another old man but someone that they are fond of too which I really appreciate.
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Review from Martin T (Son of Resident) published on 11 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
When my mother (95) couldn’t cope in her own home any longer, I looked at as many local care homes as possible. When I visited Vine House, I knew immediately that it was the right place for her. It is a small family run home with 13 residents, who are encouraged to treat it as their own home. The
caring staff are very personable and are encouraged to make time to sit with the residents and chat, not just care for their day to day needs. All the staff including management care deeply about the residents. There are no set visiting times (though it’s best to avoid meal times) and Mum’s visitors are always made to feel welcome. She has a lovely ensuite room. We had input into the layout of the room so that it would best suit mum’s needs. The communal areas allow space to watch TV and socialise, but also to have private quiet time in the “Annexe” sitting room. Mum particularly appreciates having access to the garden on her own, safe in the knowledge that if she needs help it is there.
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Review from P N (Wife of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A small, friendly care home.
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Review from Annette H (Daughter of Resident) published on 18 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Vine House is a small, privately run residential home that has a very homely atmosphere. The staff are always friendly and do their best to meet all the needs that arise.
It is very well run, the door is always open for my visits and my father's needs discussed.
The food is good and I've noticed all
dietary needs are met. The place is always clean and there are plenty of activities and events arranged. Lovely gardens.
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Review from J A V (Daughter of Resident) published on 22 May 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has been a resident for nearly six years. To me it's a home from home, I always feel welcome when I visit. I cannot fault the staff in the care they have and are giving to my Mother.
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Review from Sandra B (Daughter of Resident) published on 18 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is extremely happy in this lovely, friendly care home! She thinks of it as her home and feels very comfortable here! The staff look after her really well and are always very kind and caring to her. I feel very happy and grateful that she is looked after so well!
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Review from Ann V (Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I became a resident at Vine House Older Persons Residence in December 2017. It's just like staying at a first-class hotel and a very wise choice. The staff are wonderful, nothing is too much trouble and the food is superb. I am always ready for my food. I really feel that this is my home and I always
find myself thinking how lucky I am.
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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Vine House Older Persons Residence is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Vine House Older Persons Residence is calculated as follows: ( (210 Excellents x 5) + (3 Goods x 4) ) ÷ 213 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Vine House Older Persons Residence is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Sep 2018

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (2)

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Andrew Hill

Job Title: Registered Provider Joined: 2013

Andrew has over 30 years of experience in business management and service delivery across a number of highly regulated, high expectation customer service industries.


He has worked alongside his father, Alan Hill (Founder and Provider) at various times since the Home was established 37 years ago. Andrew has led the family business since 2013. Andrew holds several management recognised qualifications and has undertaken mandatory and further social care training. He is well known and respected by other health professionals in West Sussex and further afield.

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Christine Lovell

Job Title: Manager Joined: 2025

Christine’s appointment as Manager has been very warmly received by all at Vine House.


Chris has a substantial amount of experience of health care settings spanning over 25 years, the past six years of which as a Registered Manager. She prides herself on her hands-on approach, her organisational skills and ability to nurture a good team. Chris’s caring, personable nature and strong care ethos fits Vine House perfectly in ensuring the residents’ come first in everything we do.


Chris relished the opportunity of joining the Vine House team and in doing so, fought of strong competition to make her goal a reality.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Vine House Older Persons Residence to verify any information. View our terms and conditions. Vine House Older Persons Residence has an Enhanced Service - more info.