






Set in a 17th century manor house, Walstead Place is luxury care home in Haywards Heath. The dedicated team provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
Located in West Sussex, residents can enjoy quality facilities including beautiful lounges, an activity room and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there is...
Care Provided by Walstead Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Walstead Place for full pricing details and T&Cs.
Contact Walstead Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (11)
Walstead Place Reviews (132)
Walstead Place has a Review Score of 9.6 (9.591) out of 10, based on 19 reviews in the last 2 years.
Over all time Walstead Place has 132 reviews.
A calm, comfortable house where my aunt spent the last five years of her life. She viewed her carers as her friends and not once did I visit to find her unhappy or complaining. She was well looked after in difficult circumstances and I can honestly say if I need care in the future this is a home I would be happy to consider.
My parents both came together in May 2013 and my mother passed away August 2014 and my father passed in December 2016. I have been so very pleased with the care and attention given to them both. Your staff are so dedicated to the work and patients. They have created a friendly and warm atmosphere to the residents and their relations. This last month has been so hard for me but everyone has been so very supportive and understanding. Thank you to Walstead Place, you are wonderful. All the best for the future.
2, Appreciated and encouraged to attend activities.
3, Personal care good and considerate.
4, Felt listened to - Very easy to communicate with - felt wishes of family listened to. Co-operative and friendly staff.
5, Excellent staff and flexible attitudes.
6, Excellent activities coordinator.
7, All very polite, but welcoming too.
8, The gardens looked very good, but couldn't get out due to poor weather at the time.
Thank you for taking the time to review Walstead Place, we really appreciate your feedback. At Walstead Place we take great pride in ensuring we deliver high quality care and facilities and are very pleased that you have a positive impression of our team and the quality care they provide. We always...
Al the staff at Walstead Place are magnificent. The looked after my mum superbly and ensured the last 20 months of her life were happy ones. I would like to thank two carers in particular. In fact, one of the carers is one of the finest ladies I have had the pleasure of knowing. I cannot believe that there is a more professional, caring and supporting group of people in any other care home. Thank you to Walstead Place Care Home. You are wonderful!
The staff are wonderful, caring and thoughtful. I find my cousin very relaxed during ehr stay and her needs thoroughly.
My stepmother received excellent care when she was in Walstead Place Care Home.
Set in a beautiful house, lovely atmosphere, very tranquil. Staff are friendly and helpful.
I was under the mistaken impression that this was a convalescence home and I was hoping for care with other people recovering from operations etc. However, I found that it is a care home and all the residents with whom I came into contact had mental problems e.g. the lady in the room next to mine came wandering into my room in her underwear etc. Everyone I spoke to just stared at me blankly. I was very disappointed. However, I must say the staff were all wonderful and I cannot praise them enough for all their work. They all deserve a medal for their patience and attention.
My father stayed at Walstead Place for a weeks respite as my mum was ill. The staff were very professional and we received a very warm welcome. Dad had excellent care and I have no hesitation in recommending Walstead Place. I am very grateful to the staff for looking after him so well.
The staff provided excellent care both for my mother and for me as her son, in the last few weeks of life. Throughout her four years at Walstead the staff have helped and supported her in a very professional and caring manner, but also gave the extra mile to help, despite on many occasions being rather short staffed.
Thank you for taking the time to review Walstead Place, we really appreciate your feedback. At Walstead we take great pride in ensuring we deliver high quality care and facilities. We regularly run recruitment campaigns to build our care team, thus ensuring they are able to provide person centred...
To me, the most important aspects for a home for my mum was one where she would get the best care available, be treated with dignity, feel comfortable in her surroundings and live in a homely, friendly and clean but not clinical home. It was a pleasure to take mum into the large garden. The activities offered and enjoyed by my mum were superb. I sometimes felt staffing levels could have been better at weekends. Vvisitors (dogs included) were always made very welcome. Mum was looked after very well, enjoyed her meals and was very happy there. As a daughter visiting my mum, I always felt Walstead was like home form home.
On entering Walstead Place you are welcomed into the homely, family atmosphere. The management are 'on the ball' and the staff are very caring, supportive and efficient. The staff work brilliantly as a team and will 'go the extra mile.' A particular feature is the imaginative and inclusive activities programme which is adapted to suit the needs of the residents. The characterful surroundings and lovely gardens are a bonus.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Walstead Place.
Accreditations
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Meet the Team (0)
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