Walstead Place

I have many problems; can't walk or see. Problems as I live alone & not joining is too much trouble. I chose to live here. Haven't seen other places. People understand no mailman but cope.

Thank you it means a lot to us that mum is comfortable and settled

Mum enjoyed her stay here at Walstead Place. She found the staff were all caring, friendly and supportive. Good food was provided and plenty of activities, which she got involved with. She was happy with her room and found the home very clean.

Once again Walstead Place looked after mum brilliantly. The care they show is second to none.

Always wonderful place. Mum said she had a "wail of a time"

The staff really made my friend feel welcome and every time I saw him he was full of praise for them. He was well looked after. He was a bit under the weather on arrival and looked so much better by the time he left. The staff made time to have a chat and a joke and never made either of us feel like they were too busy to talk or help. The facilities and location are lovely. The dining room seemed buzzy and he reported that the food was good (and he is a fussy fellow) It looked good to me too. He wants to go back next time he needs respite care.

Excellent staff very caring. Food could be better.

My friend was very well looked after by the marvellous staff here. The room is bright and airy with a lovely view where my friend could see the comings and goings. He came out having put on a small amount of weight which is excellent as he's underweight. He ate quite well but is a very fussy eater and has a tiny appetite so the staff managed with very well to eat more. Thanks.

This is my mother's 10th stay and as always, she is happy and well cared for and the house is clean and well run. She loves the staff and trusts their care and judgment in my absence. She is always happy to be here.

My husband is extremely happy here and very relaxed. The staff are amazing not only in the standard of care they give - which is excellent, but in the kindness they give too. The atmosphere in the home is happy. The staff know all their residents very well and share fun and laughter with them as well as empathy. It is not easy to leave a relative in the care of others but the minute I visited here, I knew it would be exactly right. My son and I feel like part of a big happy family here. Thank you!

Food very good, staff excellent, patients helpful and friendly.

Thank you to everybody at Walstead Place. So friendly and welcoming, you made my stay very pleasurable. I can't believe how every team member knew my name!

Home is well run. Staff are excellent, they work very hard. Residents free to do what they wish, whether to take part in activities or do their own thing. Meals basic but well cooked and tea or coffee offered during the day. As for me they dealt with and resolved my medical problems, so no need to continue as a resident.

We are very pleased with my brother's care. He has been looked after very well. He has settled really well and is happy. My brother has become popular with the staff and other residents. Thank you to all the staff who care for him, for the amazing work they do.

Having broken my ankle and had an operation I came here for a week's respite care. I have been looked after very well by all the people who work here.

The staff have always been present, helpful and responsive to any questions from her family and have been kind and compassionate to Mum.

Broadly a satisfactory experience. The staff were generally attentive. Management was very good at dealing with queries and taking action when needed. Flexibility in arrangements was good. The standard of food could be better. The room was light and airy providing a feel-good factor. Delightful gardens. The chiropractor and hairdresser both did a great job. On balance, we would consider returning if the need arises.

Very nice, lovely staff, good food, friendly atmosphere, no hesitation in going again.

Dad went for a week's respite care. Every time we visited he was cheerful, clean, relaxed and comfortable. I would not have any doubts about him going back for future respite care. By the end of the week he was joking with staff as if he had lived there for months. Everyone was helpful, lots of tea or coffee on offer, nothing seemed to be any trouble. A very positive experience. If I'm being fussy, there was a wee smell in the corridor outside his room, but his room was fine.

We are happy overall with the care provided. My aunt particularly enjoys the surrounding gardens and food. I have unfortunately experienced problems with communication in relation to a hospital visit and the setting up of a direct debit to pay for care. Despite this, we are happy with the service and quality of care.