






Set in a 17th century manor house, Walstead Place is luxury care home in Haywards Heath. The dedicated team provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
Located in West Sussex, residents can enjoy quality facilities including beautiful lounges, an activity room and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there is...
Care Provided by Walstead Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Walstead Place for full pricing details and T&Cs.
Contact Walstead Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (11)
Walstead Place Reviews (132)
Walstead Place has a Review Score of 9.6 (9.591) out of 10, based on 19 reviews in the last 2 years.
Over all time Walstead Place has 132 reviews.
Care for the residents is excellent. Carers are kind and helpful - especially with my mother who has dementia.
Extremely caring staff who do everything they can to make Mum's stay as nice as it can be.
Coming here for respite has exceeded all my expectations! I have a lovely en-suite room downstairs, with views of the garden. The staff are so kind and caring. Meals are first-class - delicious! Every need I may have is catered for, I am so pleased that I am here for 3 weeks.
Whilst there are some lovely staff at Walstead Place - this was marred by the attitude of the manager, so I moved Mum out. I was also disappointed that Mum was placed in a room not suitable for her needs. Having to go down in a stairlift to shower meant she had two showers in three months. The day she moved in (at 11 am) - I called three times for her to be updated. This didn't happen until 20.30 - the manager thought this was acceptable!
My mother stayed at Walstead Place for a short time last year. The staff could not have done more for her and she was really well looked after. The staff were amazing, from cleaners to kitchen assistants and carers, who were all very polite and courteous. The food was wonderful, even providing halal food for my mother. Her room was spacious, very clean and overall, had a lovely homely feel to it. Thank you all.
Given the current inability to be present, it is difficult to be specific, but occasionally it feels as if the odd staff member is not as attentive as others. Generally though, the overall atmosphere and service is excellent.
My uncle was at Walstead Place for a short time last year. The staff could not have done more for him and were brilliant from cleaners to kitchen assistants and carers. The food was first class and all made fresh on a daily basis and he could request food or drink at any time of the day or night. The home is very clean and does not smell at all like some care homes do. My uncle was very happy there. The staff have kept the home very safe during the covid pandemic.
Walstead Place is a beautiful care home on stunning grounds, with an amazing level of care. There is a lovely feel and atmosphere in the home, as well as friendly and professional staff. Thank you.
I have been very pleased with the care Walstead Place has given to my mother. Over the last few months, when we have been in lockdown and in the dark days of January, the staff at Walstead Place have worked hard to keep the care home a safe, friendly and welcoming environment for the residents. I would definitely recommend Walstead Place to my friends.
Again, my sincere appreciation for the constant sacrifice and hard work done by the staff to keep the residents safe, healthy and active. My Mum is delighted with the Home and I never hear a criticism. Well done to all and keep up the excellent work and hopefully, soon this Pandemic will be sorted out and we can return to visit our loved ones.
Endless trouble with the body hoist. The reserve hoist does not work at all.
Very happy and comfortable. All staff are kind and helpful. Thank you very much.
My parents have been resident at Walstead Place for a year. They have very different needs but both have had excellent care from the friendly caring staff who always have time for a chat and an update. During these difficult COVID-19 times, the home has managed the situation extremely well and the staff are always cheerful, despite everything!
Thanks to all the staff at Walstead Place who have done a brilliant job caring for my father and ensuring the devastating coronavirus stays outside the home. During totally challenging times their focus has been on the residents and their wellbeing and the results speak for themselves.
Walstead Place is a very caring environment. My father is very well looked after. The staff are friendly and always happy to talk about any concerns I might have. There is a lovely atmosphere in the home.
I was happy to be staying in such a nice care home with good staff and service together with lovely surroundings. It was my first experience and would come again should the necessity arise.
My father was a resident at Walstead Place for only a short while but he was made to feel welcome and valued from day 1. He built a rapport with the staff and he felt safe and secure at Walstead Place. This residential home was his own and first choice and the staff fulfilled his expectation. Thank you.
My mother came here, after having lived at a home with a live-in carer. To start with, she seemed to spend a lot of time in her room. However, once an activity coordinator joined the home, she really integrated into life at Walstead. All the carers really looked after her very well and were attentive, caring and friendly to us all. The kitchen team are excellent too, certainly for mum's dietary needs. While at Walstead, my mother's social skills improved and she enjoyed her time here.
Our experience has been a positive one. From opening the front door, which is always opened quickly to leaving, the staff are always friendly and helpful and our resident is happy and comfortable - which of course is our main concern. We always seem to have issues with clothes but, with so many residents, it is a great problem.
Our first experience of residential care. Very thorough input from staff to ensure clients needs were covered. Homely atmosphere. Staff very empathetic and supportive of client and carer. My first break in many years and felt confident my husband was well cared for. Just as important for me. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Walstead Place.
Accreditations
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Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walstead Place to verify any information. View our terms and conditions. Walstead Place has an Enhanced Service -more info.