






Set in a 17th century manor house, Walstead Place is luxury care home in Haywards Heath. The dedicated team provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
Located in West Sussex, residents can enjoy quality facilities including beautiful lounges, an activity room and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there is...
Care Provided by Walstead Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Walstead Place for full pricing details and T&Cs.
Contact Walstead Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (11)
Walstead Place Reviews (132)
Walstead Place has a Review Score of 9.6 (9.591) out of 10, based on 19 reviews in the last 2 years.
Over all time Walstead Place has 132 reviews.
Very pleasant stay.
On behalf of the Walstead Place team, we would like to thank you for your great feedback. Thank you again for your review.
My mum received very good care during her four-and-a-half-year stay at Walstead Place Care Home. The care staff were very caring and supportive of the family.
We are so pleased to read your wonderful comments about the care your mum received; I will pass your feedback on to the team at Walstead Place.
My respite visit was a facility I required at the time and served my needs. I would not hesitate to return in future should I need more care.
I am pleased your respite stay met your needs and look forward to welcoming you again should you need it. Thank you for your review.
Everything was okay apart from the toilet, which was far too high.
Thank you for your review. Your feedback will be passed on to the team.
All the staff, without exception, are so kind and caring. Nothing was too much trouble. The programme of activities was well thought out and delivered and completely inclusive.
We would like to thank you for your words of kindness which are very much appreciated. We try to make our activities interesting and inclusive for all our residents. All comments will be passed on to the team and thank you again for the review.
My mother has been made to feel so welcome. Every time I visit she tells me how kind all the staff are. She thinks the food is excellent and the house is very homely. We cannot thank everyone enough for helping us in our hour of need.
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mother is receiving such great care at Walstead Place and will pass on your kind comments to the whole team.
I would recommend Walstead to anyone looking for a care home. Walstead is very clean, serves good food and have the most wonderful and caring staff who look after them and entertain them.
My mum went into Walstead Place for respite care following an illness. She was very weak when she arrived and after just the first week the difference was very evident. She has told me she loves the food, it is amazing and the staff are wonderful. She has been there over Christmas which has been very reassuring for the family as everyone has been very kind, caring and supportive to her. I would highly recommend Walstead Place whether that's for respite or long term care.
My mother was a resident for only three weeks but received the kindest, most compassionate care from the staff at Walstead Place. She could not have had more attentive staff from the management team, carers, cleaners and housekeeping staff. As a family, we felt so beautifully cared for ourselves during every visit, telephone call and enquiry about Mum. It was truly a home from home during the last few weeks of her life's long journey. Thank you to all who knew her.
My wife attended Walstead Place for a seven-day respite. She was very happy there, felt safe and thoroughly enjoyed her stay. The entire staff were very kind and approachable during her stay.
I cannot thank the staff at Walstead Place enough. Mum was in the home for 3 weeks, she received very good care all done with love during those weeks. She was clean, comfortable and kept safe. She sadly died there and this was handled with love, care and support to her children and grandchildren. This has continued after her death.
Very happy time. The staff were lovely, will come again.
My mum stayed for a week in Walstead Place after a spell in hospital to recover and gain confidence to return home. She and I found the care that she received exemplary. All the staff, without exception, were so very kind to her and they were all so friendly. I noticed, when visiting, that the residents were treated with respect and kindness. The home was very cosy and welcoming.
My 92-year-old aunt became a resident at Walstead Place Care Home after a short period of respite there. At home she was isolated and becoming more withdrawn, she had carers but her care needs had become greater than what they could provide. Since being at Walstead she has once again become the aunt I knew and has flourished with the stimulation, on hand care and good food provided. Last Sunday she became acutely unwell and it was through the prompt action of the staff managing the situation very well that the outcome was a positive one. My aunt was taken to hospital for treatment, but all the way through this episode Walstead have kept me informed as to what news they had. Thankfully, my aunt is now back 'home' at Walstead and many of the guilt feelings I might have had about her not ending her days in her own home have been assuaged by the fact she is so well cared for and happy at Walstead.
Seems fine although mother is sad and grieving for her husband.
My husband had two weeks respite and seemed content and found the food and care excellent.
My wife is well cared for and when problems (falls etc) happen we are kept informed.
My father was very poorly when he came to the home from the hospital after a fall at home. He has various health problems and had lost a lot of weight and become very fragile. He received a huge welcome when he arrived at Walstead Place, and the staff couldn't have been more caring and showed more empathy. He has come on leaps and bounds since being here, has gained back his appetite and started walking again.
Regular reviews take place. All staff are caring and helpful. Mum is very happy in this home.
in these difficult times, I cannot think how Walstead Place management and staff could have done any better caring for my mother. Both the physical care (food/medicine etc) and mental care (staff chats and activities) are as good as we dare to hope for. And, importantly, I know my mother would say exactly the same. Just look forward to being able to take her out from Tuesday.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Walstead Place.
Accreditations
There are no accreditations posted yet for Walstead Place.
Meet the Team (0)
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