






Set in a 17th century manor house, Walstead Place is luxury care home in Haywards Heath. The dedicated team provides round the clock residential and dementia care on a permanent and respite basis, as well as compassionate end of life care.
Located in West Sussex, residents can enjoy quality facilities including beautiful lounges, an activity room and a hair and beauty salon. Each bedroom is tastefully decorated, and outside there is...
Care Provided by Walstead Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
care and support required by each individual. Premium rooms normally require an additional charge.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Walstead Place for full pricing details and T&Cs.
Contact Walstead Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
Room Information
- Single Rooms (37)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (11)
Walstead Place Reviews (132)
Walstead Place has a Review Score of 9.6 (9.591) out of 10, based on 19 reviews in the last 2 years.
Over all time Walstead Place has 132 reviews.
Lovely, friendly place.
Many thanks for your positive review. Your feedback has been passed on to the team who will be delighted to read your comments.
It was reassuring to know that my husband was safe and comfortable and being well cared for in my week's absence. Thank you.
Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
My mother has been at Walstead Place for five years. The care and attention she has received has been exemplary. The staff are efficient and well trained and also very caring, not just to the residents but to the relatives too. The food is good and weekday activities (my mum's particular favourite) are outstanding. The staff are a friendly, happy crew with the tone being set by management.
We are so pleased to read your wonderful comments about the care your mother receives, Gillian; the team were thrilled with your feedback, especially about the activities, as we strive for person-centred care for all our lovely residents.
The Walstead has a wonderfully positive atmosphere, with much laughter between staff and residents. Carers are happy to help and show great warmth and empathy to everyone's needs. The feel is very engaging and the staff are friendly and engaging.
Thank you for your warm words, Matt. Lovely to hear that you find the atmosphere at Walstead Place to be positive and filled with laughter between staff and residents. We certainly like it that way and take pride in providing a welcoming and engaging environment for our residents. We will make sure...
The team of carers are so friendly and really care about what he has done.
It is lovely to see my dad laughing and smiling and remembering so much more. This is all thanks to the interactions that he is having with the team at Walstead and the fact that he is sleeping and eating so well.
This month I was really pleased with the clocks changing to be able to get to the care home in time to take him out for a walk after supper.
Thank you so much for all you do, it is great to visit him and see him so happy.
Thank you for taking the time to leave us such a fantastic review, Helen! We're happy to hear that your dad is receiving such great care at Walstead Place, he is certainly part of the family here. I will pass on your kind comments to the whole team.
Everyone and I mean everyone is fantastic and really care about making the residents feel like they are at home. The support my mum has been given is exceptional as is the support and advice I have received.
Thank you for your kind words, Amanda. We are thrilled to hear that Walstead Place has provided exceptional support and care to both you and your mother. Our goal is to make our residents feel like they are at home, and we are glad that we have been able to achieve that for your family. Thank you...
An excellent afternoon tea party at Walstead Place. The 40's, 50's and 60's singer did a wonderful job of entertaining all the residents. The staff and residents all joined in the singing and some dancing! Great fun all around, thank you.
Thank you so much for taking the time to leave such a lovely review. It's always wonderful to see our residents and colleagues come together to enjoy events like this, and we're glad to hear that everyone had a great time singing and even dancing! We strive to provide a warm, welcoming atmosphere...
I have found the home to be very comfortable with very helpful staff serving nutritious food at meal times etc.
Thank you for taking the time to share your positive experience at our care home, Thomas. We are thrilled to hear that you find our home comfortable and that our staff are providing a helpful service. Our team takes pride in providing nutritious and satisfying meals to our residents, and we are...
I stayed for ten days but am afraid I was disappointed. I booked for two weeks but stayed for ten days. I wanted rehab for two weeks but found the rehab was not what I expected. I was charged for two weeks although I stayed for ten days as the experience was not at all suitable as I was led to be expected. I think the charges were too much for only ten days. The staff were excellent, and very caring, hoping to hear from you.
Thank you for your feedback. We are pleased to hear that you are happy with the team at Walstead Place. We are always looking to learn and improve the services we offer and I would be happy to arrange a time to speak with you directly.
The staff coped extremely well during the very difficult period of the pandemic and despite having to wear face coverings all day and dealing with relatives' concerns, they remained positive and in good humour, doing their best to carry on as normal.
Although not like the Ritz, Walstead is homely rather than clinical and Mum regards it as her stately home.
Thank you for sharing your positive experience with Walstead Place, Peter. It's great to hear that your Mum has felt secure and happy during her five-year residency with us at her stately home. It is also wonderful and heart-warming to hear that Walstead Place has a homely feel for you and your...
Mum had enjoyed several stays at Walstead Place, until her sudden passing in December 2022. She was looked after right up to the end with one of the carers present at the moment of passing. She even had a warm cup of tea at the side of her bed.
We are so sorry to hear about your mother's passing, Mark, and want to extend our deepest condolences to you and your family. It is truly heart-warming to hear that she was well taken care of by our staff. At Walstead Place, the care and well-being of our residents is of the utmost importance to...
The room is comfortable but the bed making poor.
Breakfast poor, especially porridge. Other meals satisfactory.
Activities well led.
Nothing is more important to us than providing the highest quality care to our residents and we always want to learn from the experiences of the people in our care. I have passed on your feedback to the team, and they will use your feedback to continue to improve the services we provide.
Unfortunately, my sister has developed a mixed dementia and is now coming towards the end of a 6 week's respite stay at Walstead Place having begun to struggle in her own home. I am delighted to say that standards remain very high at Walstead Place. She has been treated with the utmost care and respect, and without a doubt, she has flourished during her stay. She has gained weight, become far less anxious and is no longer socially withdrawn - she has been actively participating in home activities. She looks 10 years younger!
A sincere thanks to all staff at Walstead Place, this is a Care home with a capital "C".
Thank you for your kind words and recognition of the team at Walstead Place. We are so pleased to read your wonderful comments about the care your father received and your sister now receives with us. The team join me in thanking you for your positive comments.
Happy here, staff very kind.
Thank you for your review and lovely comments, Francis. Our staff who work hard to deliver high standards of quality care at all times. The team join me in thanking you for your positive comments.
Very caring people. I felt at home straight away with the staff. Food very well presented and willing to help with any problems.
Thank you for your lovely comments about Walstead Place, the team are thrilled to hear this feedback. We're happy to hear that you are receiving such great care here as we strive for person-centred care for all of our residents.
I needed respite at short notice for my 86-year-old mother after a fall. They went out of their way to accommodate her. The staff were brilliant, nothing was too much trouble, they have an open door policy which makes life much easier. I would not hesitate to use them again.
Thank you, Linda, for your review, we are so pleased to read your comments about the respite stay your mother had at the home. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.
Enjoy my life here at Walstead Place Care Home.
Thank you very much for your kind words. Nothing will stop us from delivering outstanding care for our residents at Walstead Place. The team join me in thanking you for your positive comments.
My mother very much enjoyed her stay and I was confident she was well cared for.
On behalf of the Walstead Place team, we would like to thank you for your wonderful feedback about your mum’s stay. Thank you again for your review.
The most important aspect of Walstead Place Care Home is, for me, highly satisfactory and that is that our dad is happy there, well cared for and treated with respect. The motivation and jollity of the care and support team are a joy to witness. Thank you for doing all you can to make Dad's end-of-life days comfortable.
Many thanks for your positive review, our staff at Walstead Place are highly motivated to deliver person-centred care. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.
Beautiful home, staff are very friendly and make the service users feel at home. Walstead Place does not feel like a care home, it feels just like a home should be - warm, welcoming and clean. I would not hesitate in recommending this home.
We would like to thank you for your words of kindness which are very much appreciated. All comments will be passed on to the team - they will love hearing that their home feels warm, welcoming and clean. Thank you again for the review.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (51) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Walstead Place.
Accreditations
There are no accreditations posted yet for Walstead Place.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Walstead Place to verify any information. View our terms and conditions. Walstead Place has an Enhanced Service -more info.