Alex Wood House

3a Fortescue Road, Cambridge CB4 2JS
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9.6 41 Reviews
  • Alex Wood House, Cambridge
Alex Wood House is a welcoming care home in Cambridge, providing personalised Residential Care, Dementia Care, and short-term Respite Care in a warm, homely environment where residents are supported to live life their way.

Known for its friendly atmosphere and close-knit community, Alex Wood House offers a more intimate setting where residents are truly known as individuals. The dedicated team takes time to understand each person’s unique preferences, routines, and interests, delivering compassionate, person-centred care that promotes dignity, independence, and wellbeing.

Residents enjoy comfortable surroundings, attractive gardens, and inviting communal spaces designed to encourage relaxation, companionship, and meaningful connections. Freshly prepared home-cooked meals are served daily using seasonal ingredients, while a varied programme of activities and experiences helps residents remain active, engaged, and connected to the things they enjoy most.

Situated in a peaceful residential area on the north-eastern side of Cambridge, just three miles from the city centre and within easy reach of the A14, Alex Wood House offers a convenient location for visiting family and friends while providing a calm and supportive place to call home.

Whether residents require long-term residential care, specialist dementia support, or a short respite stay, the experienced team is committed to providing the highest standards of care in a welcoming and reassuring environment.

Prospective residents and their families are warmly invited to visit Alex Wood House, meet the dedicated team, and discover the compassionate care, personal attention, and genuine sense of home that make the community so special.

Care Provided by Alex Wood House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350

Weekly care fees at Alex Wood House are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from ÂŁ1,350 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

The price(s) shown are provided by the care home. Contact Alex Wood House for full pricing details and T&Cs.

Contact Alex Wood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alex Wood House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Abi Ajiboye (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Please feel free to visit Alex Wood House at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Alex Wood House and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

9.6

Alex Wood House has a Review Score of 9.6 (9.615) out of 10, based on 19 reviews in the last 2 years.
Over all time Alex Wood House has 41 reviews.

Overall Experience
  • 31
  • 9
  • 1
  • 0
  • 0
Date Published
  • 41
  • 6
  • 14
  • 19
  • 22
Reviewer Connection to Alex Wood House
  • 16
  • 8
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Maria S (Granddaughter of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was cared for in the most incredible fashion throughout her whole stay at Alex Wood. She was there for over five years and the staff were always so very kind and loving to her. When he needs increased the team worked so very hard to accommodate her so that we wouldn't have to move her.
I can say that she was truly loved there. And we so very appreciate it. When Granny's health deteriorated, we, the family, received the same incredible kind and attentive care from the whole team to the very end. I couldn't recommend the staff here more highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.615)

Overview of Review Score

The Review Score of 9.6 (9.615) out of 10 for Alex Wood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.665 for Alex Wood House is calculated as follows: ( (162 Excellents x 5) + (54 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 227 Ratings = 4.665
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Alex Wood House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Accreditations

Meet the Team (9)

Bernadette

Bernadette Burr

Job Title: Deputy Manager Joined: 2010

Hello, my name is Bernie, and I am the Deputy Manager here at Alex Wood House.


Caring for elderly people has always been close to my heart from an early age. My mum worked in domiciliary care, and when I joined Alex Wood House as a Care Assistant at 18 years old, I knew this was my calling in life. Throughout the years at the home, I have obtained my NVQ Level 3 Health and Social Care and Leadership and Management - and am currently studying for my Level 5 Diploma too.


After nearly 20 years at the home, I have progressed from Senior Care Assistant to Lead Practitioner and now Deputy Manager. In my role, I fully appreciate my responsibility to all our residents, their families, and our wider community.


I am extremely proud to help lead such an amazing team and to continually strive for the highest standards, ensuring that our residents receive outstanding, person-centred care every single day. Memory Care is a particular passion of mine, and I am dedicated to enabling those living with dementia at Alex Wood House to continue living fulfilled lives, especially through our tailored Lifestyles Programme.


There is very much a family feel at Alex Wood House, which is often commented on. As a smaller home, this is something many residents and families truly appreciate. Please do come and see us — it would be wonderful to meet you, and I will do my best to support you in any way I can.

Lance

Lance Farish

Job Title: Administration Manager Joined: 2025

Hello, my name is Lance, and I am the Administration Manager here at Alex Wood House.


I began my career in care over 20 years ago - starting as a Care Assistant at just 19 years old. I went on to work as a Healthcare Assistant on the Stroke Unit at the Royal Berkshire Hospital in Reading, before moving into administration as an Office Manager in a supported living facility.


As Administration Manager at Alex Wood, I am here to answer any contractual and financial questions that you may have. I thoroughly enjoy spending time with our residents and getting to know their families and community friends who visit our home, too!

Jan

Jan Siano

Job Title: Administration Assistant Joined: 2021

Hello, my name is Jan, and I am the Administration Assistant here at Alex Wood House.


I started working at Alex Wood when I was 16 years old and love the strong sense of community at the home. Many who visit always say that it has a homely feel, and it really does feel like my second home too!


It is a pleasure to get to know our residents, their relatives and community friends who visit the home, and if you are ever passing, please do pop in and see us! I look forward to assisting you in any way I can!

Devu

Devu Prakash

Job Title: Head Housekeeper Joined: 2025

Hello, my name is Devu, and I am the Head Housekeeper here at Alex Wood House.


Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents and ensuring that their bedrooms are just the way that they like them to be!

Joseph

Joseph Agustin

Job Title: Head of Maintenance Joined: 2024

Hello, my name is Joseph, and I am the Head of Maintenance here at Alex Wood House.


Nothing truly makes me happier than caring for our residents and helping make our home inviting, comfortable and safe for their guests and my colleagues. Helping residents personalise their rooms is something that I really do enjoy.


I am committed to maintaining our home to the highest of standards in everything that we do, and look forward to meeting you when you visit Alex Wood House, too!

Matilda

Matilda Merry

Job Title: Lifestyles Co-Ordinator Joined: 2026

Hello, my name is Matilda, and I am the Lifestyles Coordinator here at Alex Wood House.


I have always had a natural affinity with the older generation and enjoy exploring bespoke activities that combine my passion for helping others and creating meaningful moments together.


I love the variety each day brings and find great fulfilment in bringing joy and enrichment to our residents’ lives here at Alex Wood House in any way that I can!

Dorota

Dorota Opacka

Job Title: Team Leader Joined: 2008

Hello, my name is Dorota, and I started at Alex Wood House in August 2008 as a Care Assistant, working up to Team Leader.


I am extremely passionate about Dementia Care and am the Dementia Champion at Alex Wood House.


Providing outstanding care and support is what drives me every single day as our residents, their families, friends and the team, and I create new and happy memories together here at Alex Wood House!

India

India Buck

Job Title: Team Leader Joined: 2023

Hello, my name is India, and I started work at Alex Wood House in 2023 as a Care Assistant.


In October 2024, I was promoted to Team Leader, and I am deeply passionate about delivering high standards of care and ensuring that our residents are always treated with dignity and compassion.

Liz

Liz Frost

Job Title: Community Lead Joined: 2024

Hello, my name is Liz, and I am the Care Team Leader here at Alex Wood House.


With nearly 10 years of experience in the care sector, I have worked across a wide range of roles, including frontline care, care coordination, training, management, and recruitment and retention.


My background in Domiciliary Care has provided me with a strong transferable skill set, and nothing drives me more than ensuring our residents here at Alex Wood House receive exemplary care every single day!

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