Alex Wood House

3a Fortescue Road, Cambridge CB4 2JS
Review Us
9.6 41 Reviews
  • Alex Wood House, Cambridge
Alex Wood House is an exceptional care home in Cambridge with a superb reputation, offering person-centred residential care, dementia care, and short-stay respite breaks. The team pride themselves on the home’s family feel, attractive gardens, and providing outstanding care to each resident who chooses to make Alex Wood House their home.

The team are committed to creating a nurturing environment where residents can flourish as part of a vibrant community while maintaining their independence. Alex Wood House has an intimate feel where residents are truly known and enjoy a varied menu of delicious home-cooked food from seasonal menus alongside a diverse and engaging lifestyles programme.

Alex Wood House is located in a quiet nook on the north-eastern side of Cambridge, three miles from the city centre, and is easily accessible from the A14.

The team look forward to welcoming you to Alex Wood House and assisting you in experiencing one of the few care homes that truly feels like home.

Care Provided by Alex Wood House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1350

Weekly care fees at Alex Wood House are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,350 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

These prices are only a guideline, please contact Alex Wood House to find out the exact price for your requirements.

Contact Alex Wood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Alex Wood House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Abi Ajiboye (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Please feel free to visit Alex Wood House at any time - the door is always open!


    Visitors more than welcome to come along to the Lifestyles Programme of activities at Alex Wood House and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

9.6

Alex Wood House has a Review Score of 9.6 (9.620) out of 10, based on 19 reviews in the last 2 years.
Over all time Alex Wood House has 41 reviews.

Overall Experience
  • 31
  • 9
  • 1
  • 0
  • 0
Date Published
  • 41
  • 8
  • 15
  • 19
  • 22
Reviewer Connection to Alex Wood House
  • 17
  • 8
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Maria S (Granddaughter of Resident) published on 26 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother was cared for in the most incredible fashion throughout her whole stay at Alex Wood. She was there for over five years and the staff were always so very kind and loving to her. When he needs increased the team worked so very hard to accommodate her so that we wouldn't have to move her.
I can say that she was truly loved there. And we so very appreciate it. When Granny's health deteriorated, we, the family, received the same incredible kind and attentive care from the whole team to the very end. I couldn't recommend the staff here more highly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.620)

Overview of Review Score

The Review Score of 9.6 (9.620) out of 10 for Alex Wood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.670 for Alex Wood House is calculated as follows: ( (162 Excellents x 5) + (55 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 227 Ratings = 4.67
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Alex Wood House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (10)

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Meet the Team (8)

Bernadette

Bernadette Burr

Job Title: Deputy Manager Joined: 2010

Hello, my name is Bernie, and I am the Deputy Manager here at Alex Wood House.


Caring for elderly people has always been close to my heart from an early age. My mum worked in domiciliary care, and when I joined Alex Wood House as a Care Assistant at 18 years old, I knew this was my calling in life. Throughout the years at the home, I have obtained my NVQ Level 3 Health and Social Care and Leadership and Management - and am currently studying for my Level 5 Diploma too.


After nearly 20 years at the home, I have progressed from Senior Care Assistant to Lead Practitioner and now Deputy Manager. In my role, I fully appreciate my responsibility to all our residents, their families, and our wider community.


I am extremely proud to help lead such an amazing team and to continually strive for the highest standards, ensuring that our residents receive outstanding, person-centred care every single day. Memory Care is a particular passion of mine, and I am dedicated to enabling those living with dementia at Alex Wood House to continue living fulfilled lives, especially through our tailored Lifestyles Programme.


There is very much a family feel at Alex Wood House, which is often commented on. As a smaller home, this is something many residents and families truly appreciate. Please do come and see us — it would be wonderful to meet you, and I will do my best to support you in any way I can.

Lance

Lance Farish

Job Title: Administration Manager Joined: 2025

Hi, my name is Lance, and I began my career in care over 20 years ago - starting as a Care Assistant at just 19 years old. I went on to work as a Healthcare Assistant on the Stroke Unit at the Royal Berkshire Hospital in Reading, before moving into administration as an Office Manager in a supported living facility.


As Administration Manager at Alex Wood, I am here to answer any contractual and financial questions that you may have. I thoroughly enjoy spending time with our residents and getting to know their families and community friends who visit our home, too!

Dorota

Dorota Opacka

Job Title: Team Leader Joined: 2008

Dorota started at Alex Wood House in August 2008 as a day care assistant. Since then she has been promoted to Team Leader at the home and has a level 2 and 3 NVQ in Health and Social Care.


Dorota is particularly passionate about Dementia Care and is the Dementia Champion at Alex Wood House. She supports our residents, not only from a team leader perspective but enjoys supporting them with activities as well, sometimes leading them herself.

India

India Buck

Job Title: Team Leader Joined: 2023

India started work at Alex Wood House in 2023 as a day care assistant, and in October 2024 she was promoted to Team Leader. She is currently enrolled on her level 3 diploma in Health and Social Care.


India is passionate about delivering high standards of care and ensuring residents are treated with dignity and compassion.

Liz

Liz Frost

Job Title: Community Lead Joined: 2024

Liz Frost recently joined Alex Wood House in Cambridge as a Care Team Leader, bringing with her a wealth of experience, a passion for people, and a deep commitment to making a positive difference in the lives of residents.


Since starting in September as Night Team Leader, Liz has quickly made her mark at the Arbury-based care home. With over seven years of experience in the care sector, Liz has worked across a wide range of roles, including frontline care, care coordination, training, management, and recruitment and retention. Her background in domiciliary care has provided her with strong, transferable skills that are proving invaluable in the residential care setting at Alex Wood House.

Joseph

Joseph Agustin

Job Title: Head of Maintenance Joined: 2024

Hello, my name is Joseph, and I am the Head of Maintenance here at Alex Wood House.


Nothing truly makes me happier than caring for our residents and helping make our home inviting, comfortable and safe for their guests and my colleagues. Helping residents personalise their rooms is something that I really do enjoy.


I am committed to maintaining our home to the highest of standards in everything that we do, and look forward to meeting you when you visit Alex Wood House too!

Jan

Jan Siano

Job Title: Administrative Assistant

If you’ve visited Alex Wood House care home in Cambridge recently, chances are you’ve been greeted with a warm smile by Jan Siano. As the new administrative assistant, he is one of the first faces you’ll see upon arrival, making visitors feel welcome and at home.


His journey as a member of the team at Alex Wood House began when he was just 16. Originally starting as a weekend housekeeper for extra pocket money, Jan quickly fell in love with the care home’s strong sense of community and authentic care. Encouraged by his father, who had been deputy manager at both Alex Wood House and its sister home, Langdon House, Jan discovered a deep passion for working in the care sector

Nikki

Nikki Renton

Job Title: Lifestyles Co-Ordinator Joined: 2024

Nikki joined Alex Wood House in September 2024, bringing with her a wealth of experience in hospitality and event planning, including regular events at The Old School House. For the past three years, she has also run a weekly art group in her village, working with older ladies and exploring creative activities, an experience that inspired her to pursue a role that combines her passion for helping others, creativity, and social connection.


Nikki thrives on building meaningful relationships with residents and especially enjoys taking them out on trips, where she sees their personalities truly shine in new environments. She loves the variety each day brings and finds great fulfilment in knowing that her presence brings joy and enrichment to residents’ lives.

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