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Alex Wood House

3a Fortescue Road, Cambridge, Cambridgeshire CB4 2JS
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The staff are an absolute credit and go out of their way to help with anything we needed.Sharon A(Daughter of Resident/Service User)
Alex Wood House, Cambridge
I would certainly book further respite stays if possible and would recommend Alex Wood HouseMargaret S(Respite Resident/Service User)
Alex Wood House, Cambridge
The rooms are clean, comfortable and thoughtfully designed.Maureen G(Daughter of Resident/Service User)
Alex Wood House, Cambridge

Alex Wood House is a welcoming care home in Cambridge, providing personalised Residential Care, Dementia Care, and short-term Respite Care in a warm, homely environment where residents are supported to live life their way.

Known for its friendly atmosphere and close-knit community, Alex Wood House offers a more intimate setting where residents are truly known as individuals. The dedicated team takes time to understand each person’s unique preferences, routines, and interests,...  

Care Provided by Alex Wood House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 36 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Accreditations

  •  The National Dementia Care Accreditation Scheme (NaDCAS)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350N/A

Weekly care fees at Alex Wood House are determined following a Pre-Admission care needs assessment and room selection. Guideline prices range from £1,350 and Hairdressing Services, Newspapers etc are billable extras and not included in weekly care fees.

Contact Alex Wood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Ryan.Palmer-Fenny (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Please feel free to visit Alex Wood House at any time - the door is always open! Visitors more than welcome to come along to the Lifestyles Programme of activities at Alex Wood House and join loved ones as they participate too.

Parking

  • Standard and Disabled car parking spaces are available at the front of the home.

Alex Wood House Reviews (44)

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9.7

Alex Wood House has a Review Score of 9.7 (9.688) out of 10, based on 22 reviews in the last 2 years. Over all time Alex Wood House has 44 reviews.

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Review from Linda B (Daughter of Resident) published on 23 March 2021 Submitted via Website
Overall Experience

Everyone I speak to is always so happy and helpful, in spite of all of the problems Covid-19 has given them. I phone Mum frequently and the staff are always willing to go and find her if she's not in her room and give me an update on her day as they go to look for her. At Christmas, I sent a number of presents to Mum and the staff were brilliant. They wrapped the presents for me and also put labels on her new clothes before wrapping them and giving them all to her at Christmas, which I really appreciated. It feels that nothing is ever too much trouble for them, so I really can't thank them enough for looking after Mum so well and also giving me peace of mind.

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Review from Mick B (Son of Resident) published on 13 January 2021 Submitted via Website
Overall Experience

I have found the caring and office staff to be very helpful when I have contacted them regarding either visiting or phoning my mum at the home. In particular, one member of staff went out of her way to sort out a problem with Mum's hearing aids when Dad visited and she couldn't hear him. This is a very difficult time for care homes ensuring that the virus does not get into the residents but I think that this home is doing all it can to prevent this.

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Review from Julie M (Daughter of Resident) published on 28 September 2020 Submitted via Website
Overall Experience

This is an outstanding care home.

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Review from Maria S (Granddaughter of Resident) published on 26 February 2020 Submitted via Website
Overall Experience

My grandmother was cared for in the most incredible fashion throughout her whole stay at Alex Wood. She was there for over five years and the staff were always so very kind and loving to her. When he needs increased the team worked so very hard to accommodate her so that we wouldn't have to move her. I can say that she was truly loved there. And we so very appreciate it. When Granny's health deteriorated, we, the family, received the same incredible kind and attentive care from the whole team to the very end. I couldn't recommend the staff here more highly.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (20) & Events (1)

News
  • 25 Oct 2025

    We had a fantastic day at the Fitzwilliam Museum today. Our Residents & team had a wonderful day exploring the Fitzwilliam Museum in Cambridge. The Ancient Egyptian section was a...

  • 15 Aug 2025

    Our second trip of the week to Anglesey Abbey allowed even more of our residents to enjoy the amazing gardens in the beautiful weather. We love ensuring as many residents...

  • 15 Aug 2025

    This week we visited the beautiful Anglesey Abbey. Strolling through the stunning gardens gave our Blossom Buddies Gardening Group some fantastic inspiration for ways to improve our own outdoor spaces....

Upcoming Events
  • 29 Aug 2026Organiser: Alex Wood House

Awards / Recognitions (10)

Accreditations

Meet the Team (10)

Ryan Palmer-Fenny
Ryan Palmer-FennyJob Title:Home ManagerJoined: 2026

Hello, my name is Ryan, and I am the Home Manager here at Alex Wood House in Cambridge.

Caring for others has always been a significant part of both my professional and personal life. Several members of my family have worked in care homes and care services, and my own journey began straight after college when I achieved my Level 3 Diploma in Health and Social Care. I started my career at the very same care home where I had completed voluntary work, and it was there that I discovered my passion for helping others and ensuring people receive the compassionate, person-centred care they deserve.

Supporting my grandfather when he needed additional care also gave me invaluable insight from a family’s perspective. It reinforced my commitment to treating every resident with the same kindness, dignity and respect that I would want for my own loved ones.

Throughout my career, I have gained experience across many areas of the care sector, beginning as a Care Assistant before progressing to Team Leader, Deputy Manager and Home Manager. Working alongside residents, families and healthcare professionals has strengthened my belief that exceptional care is built on meaningful relationships, compassion and truly person-centred support.

As a qualified Skills Assessor, I am passionate about developing our team and creating a culture of continuous learning. By investing in our colleagues, we continue to build on the excellent care already provided at Alex Wood House, delivering the highest standards of residential and dementia care for residents, their families and the wider Cambridge community.

At Alex Wood House, my team and I are dedicated to providing outstanding residential and dementia care in a warm, welcoming environment where every resident feels valued, respected and truly at home. We understand that choosing a care home is an important decision, and we are here to support you every step of the way.

We look forward to welcoming you to Alex Wood House. If you have any questions or would like to find out more about our home, please don’t hesitate to get in touch. I will always do my very best to support you and your family in any way I can.

Bernadette Burr
Bernadette BurrJob Title:Deputy ManagerJoined: 2010

Hello, my name is Bernie, and I am the Deputy Manager here at Alex Wood House.

Caring for elderly people has always been close to my heart from an early age. My mum worked in domiciliary care, and when I joined Alex Wood House as a Care Assistant at 18 years old, I knew this was my calling in life. Throughout the years at the home, I have obtained my NVQ Level 3 Health and Social Care and Leadership and Management - and am currently studying for my Level 5 Diploma too.

After nearly 20 years at the home, I have progressed from Senior Care Assistant to Lead Practitioner and now Deputy Manager. In my role, I fully appreciate my responsibility to all our residents, their families, and our wider community.

I am extremely proud to help lead such an amazing team and to continually strive for the highest standards, ensuring that our residents receive outstanding, person-centred care every single day. Memory Care is a particular passion of mine, and I am dedicated to enabling those living with dementia at Alex Wood House to continue living fulfilled lives, especially through our tailored Lifestyles Programme.

There is very much a family feel at Alex Wood House, which is often commented on. As a smaller home, this is something many residents and families truly appreciate. Please do come and see us — it would be wonderful to meet you, and I will do my best to support you in any way I can.

Lance Farish
Lance FarishJob Title:Administration ManagerJoined: 2025

Hello, my name is Lance, and I am the Administration Manager here at Alex Wood House.

I began my career in care over 20 years ago - starting as a Care Assistant at just 19 years old. I went on to work as a Healthcare Assistant on the Stroke Unit at the Royal Berkshire Hospital in Reading, before moving into administration as an Office Manager in a supported living facility.

As Administration Manager at Alex Wood, I am here to answer any contractual and financial questions that you may have. I thoroughly enjoy spending time with our residents and getting to know their families and community friends who visit our home, too!

Jan Siano
Jan SianoJob Title:Administration AssistantJoined: 2021

Hello, my name is Jan, and I am the Administration Assistant here at Alex Wood House.

I started working at Alex Wood when I was 16 years old and love the strong sense of community at the home. Many who visit always say that it has a homely feel, and it really does feel like my second home too!

It is a pleasure to get to know our residents, their relatives and community friends who visit the home, and if you are ever passing, please do pop in and see us! I look forward to assisting you in any way I can!

Devu Prakash
Devu PrakashJob Title:Head HousekeeperJoined: 2025

Hello, my name is Devu, and I am the Head Housekeeper here at Alex Wood House.

Through years of experience, I am committed and passionate about maintaining a clean, safe, and welcoming environment for our residents and ensuring that their bedrooms are just the way that they like them to be!

Joseph Agustin
Joseph AgustinJob Title:Head of MaintenanceJoined: 2024

Hello, my name is Joseph, and I am the Head of Maintenance here at Alex Wood House.

Nothing truly makes me happier than caring for our residents and helping make our home inviting, comfortable and safe for their guests and my colleagues. Helping residents personalise their rooms is something that I really do enjoy.

I am committed to maintaining our home to the highest of standards in everything that we do, and look forward to meeting you when you visit Alex Wood House, too!

Matilda Merry
Matilda MerryJob Title:Lifestyles Co-OrdinatorJoined: 2026

Hello, my name is Matilda, and I am the Lifestyles Coordinator here at Alex Wood House.

I have always had a natural affinity with the older generation and enjoy exploring bespoke activities that combine my passion for helping others and creating meaningful moments together.

I love the variety each day brings and find great fulfilment in bringing joy and enrichment to our residents’ lives here at Alex Wood House in any way that I can!

Dorota Opacka
Dorota OpackaJob Title:Team LeaderJoined: 2008

Hello, my name is Dorota, and I started at Alex Wood House in August 2008 as a Care Assistant, working up to Team Leader.

I am extremely passionate about Dementia Care and am the Dementia Champion at Alex Wood House.

Providing outstanding care and support is what drives me every single day as our residents, their families, friends and the team, and I create new and happy memories together here at Alex Wood House!

India Buck
India BuckJob Title:Team LeaderJoined: 2023

Hello, my name is India, and I started work at Alex Wood House in 2023 as a Care Assistant.

In October 2024, I was promoted to Team Leader, and I am deeply passionate about delivering high standards of care and ensuring that our residents are always treated with dignity and compassion.

Liz Frost
Liz FrostJob Title:Community LeadJoined: 2024

Hello, my name is Liz, and I am the Care Team Leader here at Alex Wood House.

With nearly 10 years of experience in the care sector, I have worked across a wide range of roles, including frontline care, care coordination, training, management, and recruitment and retention.

My background in Domiciliary Care has provided me with a strong transferable skill set, and nothing drives me more than ensuring our residents here at Alex Wood House receive exemplary care every single day!

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